Awesome dinner tonight for our family of four. Relaxed old school dining with a menu jam packed with favourites (burgers, pasta, salad, grills, etc). Only missed a five score because the soda refill never came and they whacked on a service charge and never mentioned it. read more

A friend and I tried having breakfast twice there. The first time I thought it was just an error or a mistake, but the second time the truth came out. The place is DIRTY! The plates and cups from which they serve the coffee are dirty and even have egg yolks around it. The severs can't speak English. If I go to France I expect to speak in French and when I'm in America I'm expecting to interact with people English. This was clearly a mediocre service and terribly overcooked eggs and bacon served on DIRTY plates. I am now wondering of the plates were even washed at all. This place should really close their doors. It is way below any standard. Feels like throwing up just thinking about the experience read more

Great spot! Classic retro diner. A little pricey but what UWS spot isn't? try the banana pancakes. Completely delicious. Some of the best service I've received in recent memory! Coffee, water, and food orders in under 5 minutes! This place his going to take care of you. Trust me. read more

TOO BIG FOR THEIR BRITCHES? I have been a longtime, regular customer of Metro Diner and its related diners Manhattan and City. These restaurants have upgraded their decor, food, and prices. Now Metro has the ATTITUDE to match. Today they refused to seat my friend (who is over 70) until I got to the restaurant--nor did they offer him a seat at the mostly empty counter while he was waiting. They had many empty tables for two. When we asked what they would have done had he said he was alone, the hostess replied they would have seated him--at a table for two! ONE OF THE MANAGERS MADE A POINT OF COMING TO OUR TABLE TO ARGUE WITH US--and to blame my friend for not having gotten a manager involved. The manager also made a big point of refusing to apologize. In other words, the customer is always wrong! Looking for a new neighborhood place to eat. read more

The food is good for a diner. Service can be erratic. Fine for a diner on the Upper West Side.

We've ordered from Metro a few times and last week had an excellent deluxe burger from them. Last night I tried another one and it made me sick into the early morning hours. Stomach still upset. Called this morning just to alert them and they took no responsibility. read more

It is set up like a classic 50s diner. Wonderful!! The food was top drawer! The portions were huge! My husband and split an entree and a salad and we could hardIy finish! I would recommend this place. read more

The Fried calamari was ok not that good but the hamburger was good and not expensive at all. The restaurant made me feel like in the old movies. If you have a limited budget and want to have a good dîner go there read more

We tried a few places in New York for food but the metro diner was definitely the best by far. Burgers are the best I've ever tasted and the steak is cooked to perfection, cheesecake and breakfasts are also lovely, staff are friendly and welcoming and diner is nice. I'd highly recommend it to anyone who wants good food. It's a perfect 10 out of 10 from Scotland read more

Metro Diner - Best cheese cake ever - Diners Near Me - New York, New York

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Lines on weekend mornings are loooong but they move fast. Hard working and ambitious wait staff and counter man. A solid cup of Joe. I go often so I guess I like much of the food and it is conveniently located for me but a popular dish I order is egg, bacon and cheese and they never ever melt the cheese. They must put the cheese on the hot egg at the very ene dafter they take it off th grill. So it is never melted one bit. Some restaurants do this and I hate it. The hot egg is never hot enough to melt the cheese so if I get delivery or take out, I have to microwave my egg sandwhich which makes it less fresh tasting. Also, they dont have hash browns. They do have home fries (which are very potatoey and undercooked) but dont have hash browns. C'mon. Also, the HBO cartoon series "Life and Times of Tim" once included an establishing shot of a drawing of the outside of this Metro Diner. read more

Classic diner, nice vintage New York look & feel, one of the go-tos when I'm uptown. Manhattan prices though- don't expect too much bang for your buck. read more

The service here is AMAZING. The food is good and the portions are huge. No wait and large non-crowded tables. Good for lunch and breakfast and eager to try dinner. Definatly recommend it. Good music too. read more

I love this diner. It's a true NYC diner. Classic atmosphere, friendly serving staff, efficient service, comfortable and clean. Is the food the best in the city? No, but it's good enough, and that's not the only reason to come. You come here to feel at home away from home and enjoy some comfort food without being rushed off your table the minute you finish eating, any time of day or night. read more

Horrible service! I went in this morning (615am only 1 other customer in the diner) and ordered a toasted bagel with cream cheese and jelly. Everything was fine until I got to my car and realized the my bagel had neither cream cheese or jelly. I went back into the store and let the gentleman know. He immediately got irate, and claimed that I never ordered the either. He then went to a cabinet grabbed a cream cheese and jelly and abruptly threw it into be handed it back to me and rudely demanded and additional $2. Shocked I requested a refund while asking why the need for the attitude? He then proceeded to register, opened it took out my refunded, slammed the register closed and loudly told me to "HERE, GO, HAVE A NICE DAY!" When I told him that the attitude was really uncalled for and unnecessary he proceeded to rudely yell. "GO, GO, PLEASE GO HAVE A NICE DAY" in a tone that's sarcastic and disrespectful as it can get. All of this for simply ordering a bagel? Last time I ever go there. An establishment that doesn't value there customers enough to hire and train their employees be cordial at MINIMUM doesn't deserve anyone's business. STAY away there are plenty of options in the area! read more

Come to Metro Diner if you want to be ridiculed by staff, forced to leave, and have burnt food. My friends and I went for an early dinner the other night, and were extremely surprised about the way we were treated. The waiter forgot a portion of our meal, and when we reminded him, we were screamed at. Water was poured all over our table by the person serving water, there was no apology or acknowledgement about it. The waiter watched us tip, and told us that we had to tip 35%! It's sad because we grew up at the diner, but everyone's sick of being treated horribly by the staff. read more

Have been going to this diner for 13 years. Got delivery tonight and it was so bad and disappointing. The size of the soup has been cut in half, it was overly salty, and they didn't even include saltines. And the grilled cheese was burnt and soggy, simultaneously. I guess I'm over them. read more

This is my worst dining experience ever! The coffee mug had lipstick mark clearly. The waitress brought wrong orders twice and insisted that I said tomato omelette when I ordered Athenian. Didn't ask for toast option and showed disdain when I said I need rye. The knives are unsanitary. read more

You know what? Haters gonna hate. This place is cute, quaint, convenient, nostalgic, clean, AND it serves delicious food. Does it serve the most unique, gourmet food? No. But let's be real, Upper West Side isn't exactly overflowing with gourmet restaurants. For the location and what it advertises itself to be, which is your traditional, pleasant diner, it lives up to its name. Would I travel from any other neighborhood to come to Metro Diner? Nah. But as an Upper West Side resident, I really love this place and I love coming back to it again and again. I definitely love their burgers that have their own original sauce. read more

Me and my friend stumbled upon this place looking for breakfast in our NY vacation. Seemed 'authentic' enough, coffee was served and we were seated promptly each day. Service was nice, even though the place was really busy and crowded (which I like). Food was good (again, seemed like 'authentic' NY breakfasts, whatever that is ). Maybe there are better diners around Manhattan, but this was perfect for us, especially as we lived nearby. Nice and American enough for two shallow tourists from Europe! read more

Not recommended for this terrible restaurant!! I just went there for thanksgiving dinner. The service sucks and the waiters are impolite. When we got the check, we figured out the price is not correct so we went to ask. They said oh cause the price is include the tip. The point is wtf she didn't even mention that when she gave us the check. Plus the terrible service and you include 20% tip without telling us. That means if we didn't figure that out, we will need to pay the extra tip. Incredible poor service!!! read more

I've been a loyal patron of the Metro since it opened many years ago. Lately, however, I am reluctant to go. The management has changed drastically. Their evening manager, Nick, has left. What a difference! Not one of the others working there have the sharpness needed to keep an eye on everything...the kitchen, the wait-people, the bakery in the cellar. Now things move more slowly and seem less professional. The only exception is Frank, who also runs a tight ship. What a disappointment. read more

We used to go to this restaurant regularly and thought it was great. Until the last time we were there we noticed that as we were leaving, our glasses of water were given to another table. We were very disappointed and thought of the times we ate and drank the water. YUK!!!!!! read more

Nice and clean, attentive service, friendly management (we sat and talked for a long time, and there wasn't even a hint that we should be moving on). But the food is only fair. I had an omelet with lox and onions. It was dry and unappetizing, and the onions were cut too thick, so that they were practically raw. I only ate half of it and had no desire to take the rest home. My husband ate all of his corned beef hash, but left a lot of the home fries (I ate none of my mine, as they were completely uninspiring). The rest of our party were similarly underwhelmed. Coffee was OK. read more

My family and I have been eating at the Metro since they opened more than 20 years ago. The food is consistently good and well prepared. The welcome is warm for old customers or first timers. The wait staff is professional and knowledgeable. After a few visits for breakfast, the waiters know your preferences. Breakfast is very popular, particularly the waffles. Lunch is pretty standard but dinner lately has really risen to a higher level with very good specials. Tonight I had the flounder Francese and it was delicious. The saute was perfectly done. The sauce was both lemony and buttery as it should be while the fish itself was super fresh. The portions are huge. I usually end up bringing home enough for a second meal. This is a well above average but classic Greek diner. We are so very glad they are in our neighborhood. read more

I used to go here every once in awhile, and it was alright, but the last time I was served food by a waiter who reeked of cigarette smoke. I haven't been back since. read more

This diner has the bones of a classic diner, but if you draw a bad server, it can make for a really terrible experience. I've actually had a server at this diner working hard NOT to do his job when the dining room was largely empty - he avoided eye contact and clearly could barely deign to serve me. (Mysterious, I've not harmed him nor his loved ones.) I've also drawn a very nice female server - but now I realize that was just the pure kindness of her heart, and not reflective of how management wants its staff to treat customers. It's a real shame, because diners generally have the same menus and price points and the thing that creates regulars is consistent, friendly service. read more

Great neighborhood joint that feels like authentic New York. Food is consistently good although service can be variable depending on the waitstaff but generally the bus boys are diligent and fast. It has become more expensive read more

Disgusting food for delivery. Will never order from this diner again, there are more better diners in the area. Ordered the Fiesta Salad. It looked like a hot mess in a plastic container. Chicken was fine. Barely any lettuce, what was there was soggy. The avocado was rotten and black, and one of the tomatoes had some nasty dirt or mold on it (confirmed it wasn't the dressing). This was basically inedible. Also, it was tiny and definitely not worth the cost. read more

If I could give this negative stars I would. Went in for a quick egg sandwich with my Miss at the bar. The rudest Hispanic lady server I have ever encountered. I asked her if the fried egg sandwich has only one egg and her disgusting reply was "yes, ONE Fried egg." I ignored that comment. When the meal came it had American cheese I asked for cheddar. There were no fries which I asked for too. Also my Miss asked for cheddar cheese, it was American. I told the waitress that she messed the order up and she proceeded to ask me in a smart tone "are you ok?"....I told her she was being rude from the minute I sat at the bar top, she argues with me so I ask her to bring the manager over, she proceeds to tell me he is across the room and I can get him myself! I told her she is the one who is working here so can she please get him, then she points at the clock and says "I actually am off work now"... Finally I had to get the manger MYSELF and he was apologetic but made an excuse for her behavior and says "it's hard to find good help these days." At that moment I had enough, will never go back to this diner, I can't attest for the food because I lost my appetite when I noticed she was more involved with being a nasty server then actually getting any part of my order correct. So disappointed in their display, I don't suggest anyone to go there if they expect at least a standard level of service. read more

The diner specials are four star hits, but the service sucks. Waiters have no personality, never remember you or greet ou as a regular. Friday night hoards of white rich kids hang out like it is a playground even using as scooter in the aisles. Owner has to chase them out every week he says, so why let them in and have them all sit at a booth overflowing and disturbing everyone around them. a women in a wheelchair had trouble getting by because their bookbags where blocking the aisle a safety violation. read more

They were never a great diner but at least they had pretty good burgers & eggs. The owners who also run almost all of the other diners up here (manchester diner, city diner, manhattan diner) have ruined that too. I used to LOVE their turkey burgers (hefty, juicy & perfectly cooked) but they started skimping on the meat & then stretching it with milk soaked bread. This revolting meatloaf like pile of sludge is a tragedy on a bun & all of their diners do this. Forget their omelets too - tasteless & over cooked. read more

I have not been to this diner in a while but I'm sure it hasn't changed over the years! It's your typical Manhattan diner, nothing special or objectionable but there is really no reason to come here in less you are right in front of this place; I do recommend it over diners located closer to the university read more

Delivery is fast and warm-that is worth something, Inside it is clean and the staff is attentive. I think that it might be the home of the best Caesar on the UWS. I feel that it is a tad expensive for a diner. read more

I don't know how this place stays open. I suppose the weak competition in the area helps. Everything at this place is highly mediocre. The cakes and pastries are disappointing. I've ordered burgers (to medium doneness) twice, and both times they've been delivered to me well-done and not juicy. I ordered a seafood bisque one time, and it was like Campbell's tomato soup with chopped clams-- it wasn't a bisque at all. The breakfast options are blah. I really wanted to like this place as it's right around the corner from me, but it doesn't hold a candle to the diners I grew up with in South Jersey. I feel stupid for trying this place more than once. read more

My daughter went there with friends for her 21st birthday. She set her new iphone 6 on the table and the waiter took the phone with the menu. 2 minutes later when she realized the phone was gone, she question the waiter who say he didn't see the phone. When she try to track the phone it was already turn off. The manager say camera wasn't working. The phone was bought on January 15,2015 and was stolen January 31, 2015. Just keep your phone in your bag the next time you eat there. read more

Came in at 4pm on a weekday with a friend. We were seated in the back even though there were plenty of open tables along the way. Had to take silverware and napkins from an empty neighboring table since ours had none. After 10 minutes, no waiter and another table was seated behind us. They were given water from a bus boy while they looked at the menu. Another 10 minutes went by and the table that came after us had their order taken by a waiter that walked right past us. Another table got seated and also got water. After sitting there for 30 minutes, the second table that was seated after us had also ordered. When the waiter walked past us for the 4th time without even acknowledging our presence, we gave up and left. read more

Loved this VERY kid-friendly place with yummy food, attentive and friendly service...we were two Moms with our 3 and 4 year olds, and strollers...kids loved the perfect chocolate chip pancakes, mushroom omelet was delicious... read more

I ate here 5 days in a row as we were in town completing a renovation nearby. Had the Gyro, it was great first two nights but on the third night, it came on a tortilla, not pita bread, as the Greeks do. So I asked why it was different and that I was here 2 days in a row previous and it was served on pita bread. I hate flour tortillas! The waiter said it was a wrap, I said but last night and the night before it was served on a pita bread. So I asked for the manager and the rude manager proceeded to tell me that they never serve it on a pita bread, and proceeded to turn his head and speak very loudly to the entire restaurant, not even looking at us, proclaiming that I didn't know what I was talking about. How disrespectful. We left. Great food, no consistency, rude manager. Never again. read more

Quick. Efficient. Food was blah. Tuna melt was cold tuna on toast with unmelted orange cheese product. Ick. Not great but serviceable.

Before I moved here, I would eat here every single morning for breakfast despite the fact I should have been exploring all the options NYC had to offer. No way. This place serves great food at a great price. The french toast and sausage is incredible. Lunch is equally delicious. I got a California cheeseburger which was huge, perfectly cooked and served with a side of crisp, also perfectly cooked french fries. I cannot rave about this place enough. I haven't even mentioned Alex, the guy who works the counter in the mornings. He alone is worth patronizing this place. He immediately remember and charmed my girlfriend on our second visit. He is fast and extremely friendly. Finally, don't skip dessert. They are also excellent. It's places like this that made me move here. read more