I usually love MOD Pizza, but my experience today was completely derailed by the guy working the counter. If you're looking to get your pizza served with a side of pure, unadulterated attitude, look for the redhead dude rocking a Raiders snapback like it's 2012 with a beard. First off, trying to get his attention was like trying to get a text back from an ex. He was moving with the absolute urgency of a sloth on vacation. When he finally decided to acknowledge my existence, his customer service vibe was somewhere between "deeply inconvenienced" and "actively hostile." I asked if i had to pay extra for ranch and he snapped back if it's on the ticket i'll serve it to you. and he looked at me like I just insulted his entire family lineage. I get that working the line is stressful, but maybe leave the Raiders-level defense at home and just put the toppings on the dough. If you see the ginger giant in the Oakland hat holding the pizza cutter, just turn around and go anywhere else read more

Glad they open late because walking arpund LBX, everything was about to close. Friendly staff and brought the pizza to the table. Refillable drink. Decent price. Cheesy! read more

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First time MOD Pizza eater here and I had a good experience! I met up for a pre-class dinner with some friends before teaching nearby at LBCC. This is kind of like Chipotle but for pizza, as in, you order at the counter and select all of the toppings you want on your pizza (or salad) and then your order is ready a short while later. I love thicker crust pizza (hello mid-west/east coast) so I ordered the Mega Mod pizza and got a whole bunch of different, random toppings including (but probably not limited to) mozzarella cheese, mushrooms, pepperoni, pesto sauce, garlic, bacon, red peppers, black olives, and basil. The pizza ended up being really good - it honestly exceeded expectations. I also noticed that if you sign up for the MOD Pizza reward program, you can get one of the the No Name Cakes on your first visit. When I spotted Red Velvet No Name Cakes, I signed up before I got to the cash register!!! All in all, this was a good experience and I look forward to returning in the future. Ambiance could have used some TLCL - there's nothing worse than using a public restroom and realizing there's no toilet paper in the stall! read more

MOD Pizza is so underrated. I'm honestly surprised it's not busier because it's one of the best and most consistent places around. I order from MOD all the time, mostly to go, and I usually do the build your own pizza and build your own salad. Every time the food is fresh, the portions are generous, and they never skimp. Especially with how expensive everything is right now, their prices are amazing for the quality and amount of food you get. The people who work there really make it all worthwhile. Everyone is hardworking, polite, and genuinely kind, and the customer service is always great. Their drinks are also really good. Overall, the value, quality, and service are top tier, and I keep coming back because they're consistently great. read more

Woooooww!!! This was the most lovely experience. The workers were the sweetest angels on planet earth and I couldn't have asked for a better end to my night. The food was spectacular and I felt so welcomed. Juan and Brett are the GOATS of pizza and they made my horrible day much better. read more

MOD Pizza - best pizza - Pizza Near Me - Long Beach, California

I had the most wonderful service today! Myesa was incredibly friendly and serving, making sure to take care of my wonderful birthday meal. When I asked for my pizza to be crispy, she even called me over before boxing it to make sure it was properly cooked. MOD Pizza should take pride in hiring such a customer focused employee - well done! read more

Elmer was so awesome and kind to me and my picky kids! Would definitely come back. Please is spacious and fun and room for kids to be naughty . Food was perfectly fresh. read more

MOD Pizza - Pizza monster - Pizza Near Me - Long Beach, California

My first time here. Thank you for taking the time to consider my allergy and patience in making my pizza without having mushrooms touch it all. Thank you Harley read more

The bearded male that helped us, acted and sounded like he didn't want to work, poor eye contact. The restaurant was not all busy.

We ordered two pizza online and picked up. The order came out on time, fresh, and warm. I would give the service a great rating. The restaurant ambience is nice, with spacious sitting and large parking area. I was happy and satisfied with my food. The restaurant was cleaned with supplies well stocked including red pepper, cheese, and napkins. This is a build your own pizza place with unlimited topping for one fixed price. It came to my surprise that they have anchovies as one of the toppings and lord it was so delicious. It added a punch of umami in my pizza. The chicken paired it so well I finished 11 inches all by myself. I love the flat thin crust and the charred. Everything was flavorful and tasted fresh. The pizza came out exactly how I liked it even though I ordered it online. I am sure you can be even more precise with your choices if you ordered in pizza in the restaurant. I would definitely recommend if you crave some self-customizable pizza. read more

Stop here every time I'm flying in or out of Long Beach! Fast service, all the best and freshest toppings, great pizza! Restaurant is always clean and the staff are super friendly and helpful! I prefer to build my own combo but the kids love the cheese and pep! Yummy! read more

MOD Pizza - Kids cheese and a pep/sausage! Great day at MOD LGB !!! - Pizza Near Me - Long Beach, California

I took my son here for a first day of school meal reward. We normally go to pieology but wanted to give this place a try. The crust was crispy but that's the only good thing. They were very stingy with the toppings. There was barely any toppings! They only put some in the center and none on top and the topping was so little and scattered. It was not worth the money and didn't give much of a taste. I will not be returning and stick with our usual spot. read more

I had placed an online order of two unlimited pizzas and both were missing multiple toppings each, the crust on both were burnt. It wasn't busy inside when we went to pick up and the employees were standing around talking with each other and never addressed us when we were standing at the mobile pickup counter. We even noticed that another customer had approached the employees and had asked to use the bathroom and was ignored multiple times. When we asked about our pizzas they never even looked at us and responded very abruptly. We have never had any issues at any other mod locations so it was disappointing that our experience went this way. :( read more

Honestly their pizza is on the low end compared to the other chains like it. The cauliflower crust is taste like the regular crust. Crust was hard. They cheat you on the toppings. Never again. A lot to be desired. read more

Custom pizza the way I want and kind service. What more could you ask for? This is part of my rotation

The fact that I can create my own size pizza was great. Thin crust pepperoni, sausage, pineapple easy marinara sauce was just perfect. I don't remember her name but her positivity at work and awesome customer service made a difference. The restaurant was very clean and spacious. read more

Amazing service thanks to Harley! Guy loves his job great customer service definitely felt welcomed!

A great, quick, inexpensive pizza that is made to your exact specifications. Feel free to ask for more of anything. Service was top notch and quick. Total price was $12 and change - about the same as a combo meal at most fast food places Highly recommended and I would definitely come back read more

Customer service was terrible, pizza was undercooked. One of the workers looked hungover. Do not recommend this place. Stay away!

We love MOD! I came here to today to give Grace a special shoutout! She is so fun, kind, and delivers genuine customer service! And our pizzas were perfect per usual. read more

Good service. Friendly staff. The food is great and I always love Mod. They have gluten free and vegan options. read more

MOD Pizza - Pizza Near Me - Long Beach, California

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What a disappointment. We've had pizzas from this location before and enjoyed the experience and the tasty pizza. Today they were disorganized. The employee didn't wear an apron and her mask didn't cover her nose. Two employees were talking and no one was waiting on us. Then when one of the twgreeted us another employee by the oven said "No, they're mine." We left and will need to find a new location. read more

I think this is a great place for everyone in the family to have something that they would like in a pizza, including little ones! They have a lot of options for toppings. We go here about every week and everyone who works here have always been nice to us. The place is well kept, clean, and napkins/ straws/ lids are always stocked. read more

I started remote work from home in 2020 and ordered a lunch pie often before the pandemic. I am selective about my pizza. I love a NY style thin somewhat crispy pie crust and MOD nails that. Plus the staff is always pleasant, sharp and quick on their feet so my pie was still hot when I got back to the office. It was such a pleasure to return to MOD for my pizza pie today. The man who took my order and walked it thru til the end was the best. He remembered to top my pie with chopped basil. He called me by my name (odd name) correctly. Little things are so much appreciated by me these days. Thanks! ~ Drake. read more

Really enjoyed my gluten free dairy free pizza! The crust was a good texture and flavor and different from Blaze's gf crust (which is also good) which was nice for a change! Thank you! Looking forward to eating here again. read more

Located off Lakewood Bl in Long Beach within the Long Beach Exchange. Good amount of parking which is shared. This is a few minutes away from my work office so came here to pick up lunch. The concept is like Pieology and Blaze you choose your size and toppings and then wait. Overall it was good and pretty quick. Staff was great as well. read more

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Love love love Mod Pizza. They make a thin crust with topics of your choice right there while you wait. And usually I'll get a mini salad to eat while the pizza bakes in their oven fire. And when the pizza comes out, the crust is thin, crackle-crispy and delicious. Everything baked to perfection. Don't forget to try one of their "no name cakes" which are essentially Ding Dongs, but on FIRE. Addictive. Can I add that these folks working behind the counter are lovely people too? Went to another place where they build a custom pizza while you wait, also here in LBC, and they were just miserable... all of them in need of antidepressants. Imagine that sad, angry, passive aggressive energy being folded into what you eat. Yuck. They were the only gig in town before Mod. But then Mod came along where I'm guessing employees are treated better?? Anyway, they are also LGBT+ friendly and we support businesses that are friendly and open to the WHOLE community. read more

I ordered a pizza to go . The guys that made the pizza and rang me up were nice , the crust was perfectly cooked, everything else was mid. There were hardly any toppings, including cheese. It tasted like I was eating pizza crust and garlic only. If you want quick, this place is good, otherwise, I wouldn't recommend it. read more

It felt like a pizza and beer type of night so wanted to try this place out. Very similar structure to pielogy, pizza press, and blaze. Custom made pizza with unlimited meats cheese veggie toppings. They are also offer salads, making a pizza salad, cheesy garlic bread, and chocolate dessert. I do like they have a mini pizza that is 6 inches and standard size pizza that is 10 or 11 inches along with premade pizzas but you can also add additional toppings to those free of charge. Pricing very reasonable from 7-11 (rounding up on the change) Order 1 mini, 1 standard size, 1 premade, and 2 orders of garlic cheesy bread that I heard is amazing. Definitely they don't skimp on toppings and their garlic cheesy bread was indeed tasty, however eat the cheesy bread quick because the bread did get tough and cheese did get pretty solid at room temperature / cold. The crust on the pizza is thin and very crispy. My only complaint is that the cheesy bread comes with a choice of sauce and both orders did not have the sauce in it even though the wrapper did indicate what type of sauce should be in it otherwise I give this place 4 stars. Online ordering is easy for pick up, curbside, delivery, and they have a app for rewards. Definitely will be back to try more creations and hope that my future cheesy garlic bread has the pesto sauce! :) read more

MOD Pizza - Go big or go home! 5 orders for 2 people - Pizza Near Me - Long Beach, California

Shoutout Donte for the amazing customer service. Makes sure everything is correct and you're taken care of. 5 Stars for my man Donte

Accidentally ran into this place and so glad I did! Never been to or heard of MOD Pizza but I was starving so I took a risk, one well worth it! This location seems brand new. Super clean and modern. Love the vibe! The staff was crazy friendly! I'm huge on customer service so I noticed that first thing! Food is fresh, tons of options, made to order with no extra fees for additional toppings. WINNING! The food literally took less then 5 minutes from order to my mouth. The price was AMAZING also! We ordered two 11" pizzas, garlic cheese breadsticks, and two small drinks for only $30! Now for the best part, the food tastes AMAZING!! Omg so amazing! Thin crispy crust and delicious sauce were second to none! I can't even explain how good it is, you just have to try it! I will definitely be coming vack read more

MOD Pizza - Heaven In My Mouth - Pizza Near Me - Long Beach, California

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I used to like this place during the pandemic, but I do not know what kind of people were hired after that. The attitude is awful. I went last night around 930 pm. There was a young black guy with an awful attitude taking my order and a white young one kind of chubby manning the oven with a terrible attitude as well. If you do not like where you work find something else or become an influencer since that is an easier job. I am a customer and you are not volunteering your time. Unfortunately I did not get their names. read more

It would appear everything that was in their control they dropped the ball on. The customer service: I came in at 8:30, a solid hour and half before close, yet the staff seem to have an attitude or annoyed that they have to work. Better staffing choice would be recommended. Not to mention they were pretty clearly understaffed for "pie" day. They managed to not all ingredients available a full 2 hours before they close and then to top it off I get a pizza with a completely burnt and hard as a rock. Something needs to change at this location. read more