1. Morrison Tire

1. Morrison Tire

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Garden Grove, CA

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Morrison Tire

4.3 (116 reviews)
Open 8:00 am - 5:00 pm
Updated 3 weeks ago

Services - Morrison Tire

Tire balancing

Tire installation

Tire Pressure Monitoring System repair

Morrison Tire Photos

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Recommended Reviews - Morrison Tire

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Reviews With Photos

Hey, at least I got some miles in.  :)
Terry M.

I won some free oil change cards from a raffle at an event, so I figured I would come and use them. I was actually kinda excited to come here as I know it's a family owned shop and a mainstay of the neighborhood. Saw they were closed on Mondays, so I came in @ around 10am on Tuesday and was asked if I could leave the car overnight. I said that I would be unable to do so, and then was asked if we could schedule a date/time. No worries, sounds good. So we pencil in for that Friday @ 8a. Right on. Friday rolls in, I get there @ 7:55a - doors open @ 8a - all good, yeah! We get the ball rolling and they say they'll get rolling on it right away! Perfect! [they're trying to upsell, totally get it, one of my tires is in a bad way, but I have to pass today - he gives me a quote anyways - still totally cool, it's their job to let me know about issues, honestly, good on them - but I have to pass on this today as that's a steeper price than I can take on at this moment] See the bill for the oil change, it's much more than I usually pay at other places, but it's cool, they seem like a quality place and it takes quality money to keep good techs, plus I have these gift cards - this should bring it back down to what I usually pay - still cool. I head next door to the McD's - 8:17a I see a text that they've checked in the car. Great, I figure an hour or so, no worries. 9:25a I walk back over and see if I'm ready. The younger guy says no, it likely won't be touched until around noon as they're backed up, and when I mention that I thought that's why I made an appointment three days back he says that I should have told him that I needed it before the end of the day. [now I'm sort of irritated as thats why I made an appt for first thing in the day, and it's also their place to ask and set expectation if there are others in front - don't tell me an hour previous that you'll get on it first thing if that isn't the actual plan] I keep cool, say ok, then walk ~2.5 miles back to my home unplanned in flip flops and a button down shirt. See a Cypress PD neighbor on the way home and we laugh and lament at the situation. Get home, get a call from them at around ~10:35a. They're going for the upsell. Brakes are good, but something is making noise, for ~$90 they can check it. I say that I'm going to have to pass today, I know the tire is "tired", and I'll take a look at the brakes later today. They're not worn down, I changed them a few months back, it's likely debris or just brake dust - I'll survive. The man seems irritated, but eventually agrees. Says he's doing me a favor by bumping me up in line, so I really should think about getting these repairs. [ooookkkk, thanks I guess - so glad I booked three days prior to be there at opening to then be shuffled to the back]. ~15 mins later I get a call that my car is ready, the person still sounds annoyed; I say that I'll be there in a bit as I need to change and make the walk back in what's now a bright/hot/sunny day. Got there, the person ringing me out seemed to have changed his tune, apologized for the repeated upsell. I assure him I understand and respect it when it comes to the tire as it -does- need to be replaced, and that is their job - to head things off at the pass. Ultimately I believe they focused on the wrong aspect. I made an appt. first thing in the AM, it's best that if they do not plan to have things done first thing that they state such and set that expectation up front. -- Running a small business is set of pendulous threads - it's not easy, it's a constant set of choices. Do we put the full effort into making our existing customer base as happy as possible, or do we put our focus on new business. How much effort do we put into the upsell, can we scale another tech/bay and keep everyone fed the same. It's a never ending set of decisions, and like anything in life we can't get them all right 100% of the time. While I was there I also saw many great and wholesome customer interactions. Simply put, sometimes things happen. I feel that I need to share my story not so much as a cautionary to others, but as a reminder to everyone reading - from the owners of this establishment to everyone reading. One botched play doesn't mean the franchise is bad, it just means we see where we can clean things up and keep doing our best. I bet that they do great work, and the prices that they set reflect what they believe their techs time and expertise are worth, but never lose focus on what the customers time is worth either. :)

Coupon left in the car for my next visit
Brandon S.

I work down the street and have taken my car in a few times over the past year. Every time I visit I'm very pleased with the friendly service and affordable prices. They never up-charge or "find" extra things wrong with the vehicle unlike other shops I've been to. It's hard to find a mechanic you can trust in the area, and I'm very happy to have found Morrison Tire! Taylor, Dyllan, Jim, and the rest of the crew always make me feel like part of their family when I visit. I'll be a loyal customer for years to come!

Thank you from Morrison
V D.

I've been wanting to write a review for Morrison Tire in Garden Grove. When you buy tires from them, they offer free rotation. The service is exceptional. The mechanics are very helpful even if they are busy. The service advisors are nice, responsive, and pleasant to work with. Shout out to Jim, Taylor, and Dylan!! Jim called me and told me the car would be ready in late afternoon. I asked if the car could be ready earlier and he came through and I was able to pick up my car at 1:30pm instead of at 2:30pm! Thanks Morrison Tire!!

new biscuits....Nitto Ridge Grappler 37x12.50R20

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13 years ago

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9 years ago

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7 years ago

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11 years ago

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Kevin M.

And we will be here when you are ready! Thanks!

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14 years ago

Great service! Never had a problem with any car repairs they did! Nice people.

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16 years ago

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9 years ago

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16 years ago

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14 years ago

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12 years ago

As usual , I got A plus service at a very reasonable rate. I will keep coming back to a very trustworthy team.

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12 years ago

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11 years ago

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Kevin M.

Thanks for putting your trust in us!

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10 years ago

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14 years ago

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10 years ago

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11 years ago

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Kevin M.

Thanks for the kind words Abby!

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10 years ago

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12 years ago

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11 years ago

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Kevin M.

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11 years ago

This is the only place I take my truck. Upstanding people, solid service, professional. Everything I need.

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9 years ago

Jim and the Morrison Tire family always go above and beyond for their customers; I couldn't ask for more.

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11 years ago

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Kevin M.

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11 years ago

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11 years ago

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13 years ago

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12 years ago

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10 years ago

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16 years ago

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9 years ago

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9 years ago

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12 years ago

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11 years ago

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Kevin M.

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16 years ago

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11 years ago

Super impressed with how I was treated, ease and speed of service, and the price was fair.

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Kevin M.

Glad to see we could help you out. Thank you for the kind words!

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11 years ago

power window was not working, fixed here but the issue returned one month later.

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Kevin M.

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Page 3 of 3

Ask the Community - Morrison Tire

Review Highlights - Morrison Tire

Taylor, Dyllan, Jim, and the rest of the crew always make me feel like part of their family when I visit.

Mentioned in 16 reviews

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Autolink Repair Services - Auto Repair in Garden Grove Ca

Autolink Repair Services - Auto Repair in Garden Grove Ca

4.8
(77 reviews)

Today is a bit of a bittersweet moment. After about 6 years of loyal customer service and about…read more$15,000 later between two cars, it was time for me to call it quits on repairing my Silverado... I don't feel bad blood or any sketchy feelings toward anybody at the shop. I just feel it's dumb luck and just plain bad luck on my part for having such a faulty truck. Everybody at the shop has done an amazing job helping me out. Will at the front counter is an amazing person who goes above and beyond to do whatever he can to make the pricing work for you.. Trey is an amazing technician who knows exactly what he's doing and sends detailed videos and reporting of everything he inspects. Unfortunately my truck started leaking and it was a faulty water pump. The same water pump I replaced 4 years ago at the exact location here at autolink. Again, I don't feel any sketchy feelings. I don't feel any kind of way. I just feel frustrated that the same water pump would go out after 4 years. I feel like something like that just doesn't happen. Even with that, I'm in a position in my life where I can't and don't have the resources to do anything further with this vehicle. About 2 weeks ago, maybe three. I replaced the complete brake system in my vehicle and it cost me about $2,000. Today I got the estimate for the water pump repair and it was $1,500. This is on the higher end of any shop repair. Again? I feel it's worth it because of the work they do, but to be honest, I feel something more should have been done to either prevent the water pump from breaking down again or getting some kind of warranty for that water pump that just happened to break down once again after 4 years. In the back of my mind, I can't stop thinking about the fact that something like this just doesn't happen that often. Water pumps don't break down that often. Anyway, that aside again, I hold no bad feelings toward this shot because I highly recommend them to everybody. They are on the higher end of the pricing ever since they started getting more clientele and more business. That is something that is to be expected I guess. Even with that, they were able to bring down the price significantly, and I appreciated it ever so much. At the same time I had to explain that at this time in my life I I can't and will not continue to repair this truck. I picked up the truck from the shop, drove it home and it's going to be sitting in my driveway for a few months until I figure out what I'm going to do with it. I have to save money to fix it because I do want to keep it and pass it down to my kid because after $15,000 worth of repairs I think it's pretty much brand new and should hold up for my son for a few years. Thank you everybody at the shop, Jay, will, Trey all the mechanics that I haven't met. They are detailed and explain what needs to be done with great reporting and paperwork. I will not be going back for a while. I'm going to save up some money. Get a new car and when the time comes I'm going to fix the truck and pass it down to my kid when he's old enough to drive. But I am seriously done with this truck. It has been nothing but a money pit. Again, I hold no bad blood, no hard feelings toward anybody at the shop. I just feel some kind of way about the same part breaking down 4 years later and me having to fix it at the exact same place with no kind of warranty.

Walked in here on Thursday my car was shaking they gave me a loaner car they called me the next day…read moreFriday which was yesterday the black lady Natalie tried to rip me off telling me I need to get a diagnostic test which is $340 !!! And I had very little oil in my car I told her just do a oil change she than told me it was going to be safe to drive my car she is worried about me and I should pay for the testing ! I told her NO I'll go to the dealer ship why the hell did I pick my car up after a simple oil change they did and my car was fine !!!! Running perfect I wanted to cuss them out so bad but the place was closed I wouldn't recommend coming here at alll !!!!!! I'm a single mom as well I'm so happy I didn't spend my money

Morrison Tire - tires - Updated July 2026

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