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    My Great Movers

    4.4 (83 reviews)
    Open 8:00 am - 8:30 pm

    Services - My Great Movers

    In-state moving

    Out-of-state moving

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    New bed frame - Broken in reassembly

    Stay away. We moved with my great movers from Mountain view to San Mateo and had a terrible experience. To start with they were late and overall inefficient. But the worst is they assembled our one year old king bed all wrong (pics attached) and put a heavy mattress on it. The mattress went down in the middle of the night causing me. We moved on Saturday July 18th and this happened on July 18th night. When we called them on Sunday morning, they scheduled an "investigation". The guys who moved us came back to our home to investigate. They decided the bed had been dragged (which it was not) after being assembled causing it to break. They were very rude when they did the investigation making the overall experience very sour. We sent the management pictures of the frame, no drag marks on the carpet but they decided to believe their guys' story. To sum up:- 1. Broken bed, blatantly blamed on us. No refund, no apologies. 2.They charged us $980 for three guys to move from one two bedroom apartment to another, 20 miles. I do not think this is very cheap. We and a couple of other friends were constantly working alongside to make it a 7 hour move. If we had not helped, it would have been a ten hour move. One guy n particular was a slacker. 2. Things happen during a move but I would expect as business they have some integrity and take responsibility. What annoyed us the most was the rudeness with which they dealt with the whole business. 3. They gave us no receipt. No breakdown of how what they really charged us for.

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    4 years ago

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    7 years ago

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    9 years ago

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    6 years ago

    Very efficient punctual & friendly service by Adam & John. This was the smoothest move ever. I absolutely recommend My Great Movers.

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    14 years ago

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    11 years ago

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    8 years ago

    Jimmy and Phillip were great. Punctual. Professional. Efficient. Highly recommend.

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    11 years ago

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    Page 1 of 3

    Ask the Community - My Great Movers

    Do you offer long distance moving? If so, how far are you willing to move a customer and what is your pricing for long distance moving?

    Yes we do. As far as cross country. What are the details for the move ?

    Don’t See Your Question? Ask Away!

    Review Highlights - My Great Movers

    Worked with Adam and John of My Great Movers on my move to a fourth floor apartment in Belmont, CA.

    Mentioned in 23 reviews

    Read more highlights

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    Great communication, flexible with last minute changing conditions, professional, friendly, and…read morehard-working, the entire Ontrack Team made the difficult task of moving as easy and smooth as it could have been. Carmina was wonderful in moving the process forward and Hugo, Jose and Jonathan were awesome in getting us out, over, and up on move day :)

    We chose Ontrack after reading great reviews as to their navigation of the (sometimes harrowing)…read moreOakland Hills. What I encountered was end-to-end excellence, from customer service to their excellent moving team. I knew our move would be a large one, so I booked a 26' truck and five-person crew. As the day of the move approached, I had lots of last-minute worries and questions and Sam, in Customer Service, answered every one and generally calmed my nerves, assuring me my move team would assist if we needed last-minute help. On the day of the move, the team arrived right on time. The foreman, Guillermo, assessed our situation and calmly confirmed my suspicious that we'd need two trucks (this my error, not OnTrack's). Before I could panic, he had contacted his team and we arranged that ours be a two day move. Guillermo's team wrapped our furniture and had the truck loaded swiftly. At the new house, we had a few of our family help direct traffic. I'd labelled every box with a color-coded room label and the team got everything to the proper room. On day two, Sammy -- part of the original crew -- acted as lead and we repeated the process. Here, a number of items still needed a bit of packing and his team had everything done in record time and -- bless them - marked the boxes for the proper room destinations without prompting. As I now unpack, I'm finding everything in excellent condition and couldn't be more grateful. We'd heard stories about moving nightmares and wanted to share a happy ending. Guillermo and Sammy were AMAZING and their crews were very hard working. Tips: my sister had a table of bottled waters, bags of chips, and other snacks ready for the team when we arrived at the new house. The team appeared grateful for the sustenance. We also tipped each person individually, in cash.

    Everlasting Moving - 26'ft moving truck local &long distance

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    My experience was the opposite of many of the less positive reviews…read more Planning and scheduling were stellar. Jason answered all of my questions prior to the move and during the move. Their pricing is competitive and more affordable than all of the places I consulted for a mid-distance move. Lee and Yu arrived just as scheduled at 8:30am. They got right to moving, I was blown away by how quickly they mobilized because my old place has a small elevator and not the easiest to maneuver, especially considering I lived on the 3rd floor. Yes, there was expected traffic between destinations, but the unloading at the new destination was just as efficient despite a very long day of moving. The final cost was lower than I expected and there were no surprises from what I was quoted initially. Please tip these guys well - I tipped more than the recommended hourly tip rate. They work hard, carefully, and efficiently. I am recommending them 10/10 to my friends and to the Yelp community.

    Great service. Got to pick up location on time! Communication was a little difficult because of…read morelanguage issues, but the two guys were super professional and capable. 6 hours to load our 20+ mostly large UHaul moving boxes, some quite heavy, and furniture from our packed 2 br/1 bth apartment. Then a 2 hour drive to our location. Unload, put together the beds and other furnitures and done. 11 hours total. Pricing was the best out of 7 that I looked at. Didn't break anything and always had a smile when they had time to look and breath a bit. I recommend these guys 100%!

    Joshua’s Moving and Packing Service

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    We hired Joshua's Moving services to relocate our 2-bdrm apartment from Millbrae to San Mateo; we…read moreopted to use them for both packing and moving services. Getting a per-hour quote and scheduling with their team was super quick and easy; they were very responsive and their pricing is very competitive. They arrived on-time and worked efficiently + carefully to pack up the home and deconstruct the furniture. They were also more than willing to move around furniture at our new place if we found that we wanted it oriented differently. All-in-all, the experience took longer than originally quoted but that was because we had a LOT to pack and move. Again, the quote is based on the number of hours to complete the move, so I still fully believe that the service is fairly and competitively priced. I'm also very grateful to the team of movers Ludwig, Simon, Jose, and Lupe for staying so long and working so hard that day. It is very much appreciated because now we are in our new home with everything clearly labelled and nothing broken. I would recommend Joshua's Moving for any Bay Area move. If I ever need to move again, I know who I will be calling. Thank you!

    My boyfriend had used Joshua's for his last move and they did a great job, so when it came time for…read moreus to move in together we decided to go with them again. They arrived on time and worked very hard and quick to get everything loaded up onto the truck. The movers were very professional and had all the supplies we and they needed. We had some big wire racks and they were able to saran wrap a bunch of boxes on them. They also had some wardrobe boxes that had a rod to hang stuff on. We had stuff at two locations so they had to pick stuff up at one, leave some stuff from spot 1 behind at spot 2, and pick up everything else from spot two before taking it all to its final landing spot. A couple things did break in transit, some cubbies and a glass baking dish, the dish was my fault though as it wasn't wrapped at all, and was in a collapsible bin. They were also able to take away an old mattress, it was a little more expensive that my boyfriend was originally quoted, but after a long day of packing and moving, we were fine paying it to not have to deal with it.

    My Great Movers - movers - Updated June 2026

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