Great work and great, friendly service. My Honda Ridgeline was having misfire issues, and I finally…read morenarrowed it down to it needing either a valve adjustment and/or a piston ring job. Either way, with over 200k miles on it, it was going to be (hopefully) less expensive to swap the engine. I called around and Rockys miraculously said they had a used engine that just came in, and they could work on it later in the week. Unfortunately, if turned out that the engine wasn't exactly compatible. To try to make a very long story short, I ended up leaving my truck there for almost 2 months. I had to order am engine from the mainland that took 1 month to arrive. Once it did, they worked on it right away, and it was done within a week. They did have to change out several items from it, for to is age, but I finally got it back, and it's working great. The overall cost was a bit higher than expected, but it is what it is. The only reason for not giving them 5 stars is for to the fact that they didn't realize that they didn't have a compatible engine in the beginning, so I wasted 3 weeks, and spent over $600 in car rental fees, before finding out they didn't have a compatible one, and I needed to order an engine. At least the work is done, my truck is running great, and they were very responsive the entire time. They do great work.

Fair, easy to work with. I've recently started bringing my Honda to Rocky's and have had nothing…read morebut positive experiences. They are quick, responsive, do good work and always return calls. Great group of guys.

If you are looking to buy a car from Honda Windward, ASK FOR CLAIRE. This would be the second time…read morethat she has gone way beyond out of her way to help us. She is just awesome! No other words needed! Mahalo Claire for all your help! you too Stanford.

Well... here's the follow-up review (I initially rated 5 stars on Google for the test drive and…read morenegotiation process) nobody wants to have to write. The paperwork/payment/ownership transfer portion took much longer than expected. I understand they were likely busy, so I tried to be patient. Hospitality-wise? Probably a 6/10. Not terrible, but once the purchase decision was made, things felt much more transactional. No beverages offered, no check-ins during the long wait -- not a huge deal, but small things matter when you're sitting there signing your financial future away. The paperwork itself was standard. No major complaints there. However, after everything was finalized and we were ready to drive off in our "new-to-us" certified preowned vehicle, we noticed a sizable dent in the driver-side C-pillar. In hindsight, I should have brought it up immediately, but at that point I felt like I had no leverage since everything was already signed and paid for. That part is on us for not catching it sooner. Still, after doing some research and speaking with people currently in the auto industry, certified preowned vehicles generally should not have cosmetic damage larger than about a quarter without disclosure or repair. I texted my salesperson the next day and didn't hear back (got a text 7 days later citing he was texting the wrong person). I eventually contacted management. Craig listened to my concerns, seemed genuine, and asked for photos of the damage. He mentioned an option to repair the dent and said he would follow up the next day. Unfortunately, I never heard back despite a follow-up email. Meanwhile, I was receiving automated texts asking me to leave a review, which honestly felt a little ironic. I replied to the text asking to be contacted via email but still have not heard anything to this date Then came another issue: the AC stopped working within the first week of ownership. I reported it immediately and was told to contact service. Fair enough -- but I live pretty far away, so being told to leave the car there all day meant missing work, rearranging schedules, and figuring out kid pickup logistics. Spending tens of thousands of dollars in cash only to immediately deal with these kinds of issues is frustrating. The AC issue has since been addressed, but while troubleshooting it, my husband discovered the cabin air filter was filthy and found a wad of napkins behind the glove box. Neither inspired confidence that the vehicle had truly been thoroughly inspected before earning certified preowned status. What made it more concerning was that the service advisor initially stated the cabin filter had already been replaced and documented in the system, only to later admit it had not been replaced and would be changed while repairing the blower motor causing the AC issue. That's really the core of my frustration. If obvious things like this were missed or inaccurately communicated, how am I supposed to feel confident everything else in the certified inspection was actually completed? At this point, I'm not expecting perfection. Cars have issues. But communication, accountability, and follow-through after the sale matter just as much as customer service before the sale. Right now, I'm still waiting for a resolution regarding the dent issue and hoping Honda Windward steps up to make this right.

Mike was so helpful and so kind. I needed my battery replaced, and he was more than willing to help…read moreme out. I didn't feel like an inconvenience at all which, of course when you're asking for help, some people can make you feel like that. He Had me in and out of there, and made my day 10 times better. I would definitely recommend coming here and I would definitely come back! Thank you Mike!

Small mom and pop store in the corner of Kaimukī that has been a part of the community for a very…read morelong time. I normally order my stuff online and do an online pickup so itʻs quick and easy. Iʻve been coming here for a few years and the staff are very knowledgeable and kind.

RJ helped me a lot and is very knowledgeable and very friendly. Very reasonable price on buying a…read morebrand new built motor from them and having them take out the old broken motor in my van and putting in the newly built motor in my van and get it on the road asap. I already recommended my friends to come to this shop and will bring more of my projects to this shop. Best shop to upgrade any vehicle.

They were super quick, communicative, and did great work on my Focus RS. Very reasonable pricing as…read morewell and they even fixed parts that they found needed replacing at no charge! Very down to earth guys, would highly recommend

I would highly recommend Mike's to friends and family. Needed a compressor replacement and Mike's…read moregave me a good price on the labor; right in line with what people were saying on the internet. The AAA guy for my battery replacement said it was a good price too. He met a lady who got charged 4000 just to recharge her car AC. There are some crooks out there so save yourself the stress and come to this shop. Oh and btw, the diagnostic was free!

What can I say. An auto repair shop that is honest and treats you like they would their family…read more They are upfront about things regarding your car. They told me with my year car, there is a high chance the dash could crack. So I said ok I still wanted to go ahead and do it. They could take me in to diagnose kinda fast few days. No charge for the diagnosis. My issue was the ac knob which was previously replaced with a faulty part from another mechanic. They told me estimated time would be an hour. My car was ready within 45mins. The dash did have a crack which James showed me and offered to replace it at no charge. James, Justin, and Erin seem to work well together and treat each other with respect and this business seems to run pretty smooth. I just get a good feeling of trust when I go see them. They are in the business to help people not rip you off. But parking and dropping off your car can be a slight challenge. Just be patient the team is great about helping you to drop your car. Do NOT park and leave your car in front of their neighbors. 5 stars would recommend to all my friends and family!!!

Needed a seat repaired for a classic car, Noah really went out of his way to help me out. Great…read moreservice and a super friendly atmosphere. Up the ramp all the way around towards the back. Definitely recommend Fred's Auto Top Shop.

I had it done a couple of years ago. Re-did my headliner on a 2018 Toyota Tundra Crewmax. I worked…read morewith Noah who was absolutely awesome. Very kind, knowledgeable, and patient. Would definintly return to them for any vehicle that may need upholstery work.

Visited iRep to look for a good liquid car wash and Klein took great care of me. Friendly service…read moreand solid recommendation. Plenty of free parking. Bonus - the wash/polish smells just like grape. Support local businesses!

Saturday June 14, 2025. First time, coming here. I came to buy Gyeon Q2 Can Coat Evo and Jax Wax…read moreBlack Trim Renew as I saw the IG videos of the products. So, I knew what I was looking for when I came here. The store is new, big, clean and plenty shelves of colorful bottles of products. Like a candy store for a detailer and diy person. Plenty parking. Service was friendly and fast. Saturday July 21, 2025. Second time, coming here. I came here to buy another bottle of the Gyeon Q2 Can Coat Evo. You are able to use it on 3 cars depending on how much product that you use. It comes with 3 spray nozzles. The 3 spray nozzles are one time use and the product hardens in the spray nozzles and it doesn't work after using it. A really easy to use ceramic coating. I would recommend this product to anyone looking for a ceramic coating. They have a lot of other good brands and products that I never tried yet. I will be back again when I need more products.

Walked into O'Reilly's the manager helped me out,needed a passenger car battery, he was busy with…read morepaperwork & Stan got my car information, rang me up & proceeded to my car in front of the store & exchanged the batteries. He was fast & efficient & I was back on the road within 15-20 minutes! Great customer service from O'Reilly's staff! Napa Auto Parts down the street does not do Battery installs& they tried to send me to a local shop up the street. More money$. Go to O'Reilly's you'll be glad you did!

LOST A STAR CAUS' rudeness these days for ?? reasons, impatient cashier giving a kupuna in front of…read moreme a hard time--WHY?? Always was good in the recent past? Hope this gets fixed! Bad Apple Employee that hates his job? Dunno.