Even though it's in the Safeway strip mall next to City Mill, it still feels like the neighborhood…read moreAuto Parts store right around the corner from my house! These guys are always super friendly and they get to know you by name.

Thank you Justice from O'Reilly Auto Parts in Kailua, HI! Professional and knowledgeable! He helped…read moreme purchase and then he installed the battery in my Lincoln Mark LT Truck!!! In and out in 30 minutes! You won my business!

My daughter and I have come to this particular Auto Zone on more than once. We come back because of…read morethe service we receive. They are quick to help you find the items you are looking for so that you can be on your way. When I purchased a battery, they had me pull my car up and had it installed in a flash. I needed to install the front headlight low and high beams today. My daughter was struggling to get it installed and after a couple attempts one of the store representatives came out and got them installed. It was no easy feat for us, but he was able to get it done within minutes. I am so grateful for their hospitality and kindness. There is no way I could have done it myself, especially in the dark. I was ready to shut the hood and drive blind for a couple days. If it was not for the generous and helpful representative, I would be driving around with one headlight. Thank you Bronson J. for your help. Thank you Auto Zone for standing above the rest.

June 3rd 12:45 Auto Zone at 4561 Salt Lake Blvd, Honolulu,…read morehas the best staff. The first young lady I don't have her name she was a gem. And Layne and Sam went above and beyond to help me. Mahalo nui loa Salt Lake Honolulu Auto Zone for having employees who Exceeded my expectations for Excellence In customer care Mahalo again Layne and Sam. I will be back for all my car part needs.

Best Sales Consultan! Mackey, He got our 5 star review! Best recommendation from a friend from the…read morefirst phone call to shipping our 2026 Toyota 4Runner was the easiest over the phone purchase we ever made! Very personable, knowledgeable, and best communicator (always kept us informed). Super stoked to have had the BEST experience with Servco Toyota Windward Mahalo! The Borden's We will definitely share and recommend Mackey from Windward Toyota!!!

It was a pleasure to work with both Bryson Higa (GSM) & Rob Hutcheson! Bryson answered all of my…read moreinitial & post purchase questions and Rob did an excellent job of keeping me informed of the status of when my LC was available to pick up. He did a very thorough job in explaining all of the paperwork and features of the LC once I picked it up. Both Bryson and Rob are very knowledgeable and a pleasure to work with. If you are looking to purchase a new Toyota, I would highly recommend buying it at Windward Toyota and work with Bryson and Rob as they are awesome!!!

Have brought my 2009 Honda Fit here for a couple of times so far. Both visits have left me with a…read moresmile on my face. Last year, I had my roof and hood repainted due to oxidation. Just this month, I had my front bumper repaired. All I can say is that I am very impressed with the end results. Their work is phenomenal. I want to give a shout-out to Klayton (the Body Shop Estimator) and Larry (the technician) who were very involved with my visits. They are experts in their profession. For one, Klayton was very patient and understanding throughout the process, from beginning to end. He always would touch bases with me, informing me the progress of my vehicle. As for Larry, his expertise and knowledge was very exceptional. Both of these individuals greeted me when I picked up my car, explaining in detail of what was done to my vehicle. All in all, my total experience was exceptional. The whole staff were courteous, respectful, and downright awesome. Accolades to this fine business!!!

Excellent job of replacing and painting the scrapped bottom side panel of my Toyota Prius Prime…read more The free quote was reasonable. Their text message updates and their online tracking system allowed me to track the repair progress! Mahalo to Travis for handling the estimate and Kehau for handling the paperwork and keeping me posted. Mahalo to the technicians that did the work! The work was completed in 2 days earlier than the estimated 3 days. (I'm surprised their Yelp rating isn't higher. I used them based on a friend who were satisfied with the repair of their Lexus.)

I went to Kaneohe Auto regarding an oil leak In my Chevy Trax…read more They had replaced the engine air cooler assembly a few months previous. My husband and I were concerned about the cost. It turned out that the part was covered under warranty. We took it in on Monday (Melissa was great) and picked it up the same day. Great service and awesome people. Thank you Ricky and all of your people.

I never write reviews as I really would like to understand people's perspective before writing…read morereviews but me and my ohana are sadly disappointed with our recent services here in Kaneohe Auto Care. We have gotten our cars changed here back then and they used to be good. But now they're rude and have no aloha, only looking for profit and overpricing things. I am not sure if they all just had a bad day, but I tried my best to be really understanding at first. Our earlier experiences over the years were good and we decided that we will stick with Kaneohe Auto Care as they seemed like good ohana and we would like to support them. But our recent 2 experiences changed our view of them. Our recent first experience here was good besides overpriced tires, they promised to give us Falken tires but after the tires and repairs have been done, they told us they weren't able to and changed our tires to MIDAX instead, lying that they were a far more superior brand instead while overcharging us on the tires by $200. After a week, the car had problems again and Kaneohe Auto Care failed to identify an oil leak and oil filter problem which we had gotten checked at another place. When I told them the girl in the front said, "Well what do you want us to do about it?" in a rude tone. On our recent second experience to get our car diagnosed they gave us a set price of $1600 for some car repairs. I also noticed when I first came in, when one of the mechanic was on the phone he was pretty rude to the person in the phone. After confirming again, they were very rude on the phone complaining about the repairs on the car, telling us that we're asking for a lot of repairs after we had already discussed what the diagnostics and the repairs of the car would be, giving us a set price of $1600. After a couple of hours, I decided to call them again thinking maybe they just had a bad day which is why they were rude on the phone and in person, not even making eye contact and ignoring questions I asked multiple times. After thinking about trying to understand them, I called them again to confirm the services and the price -- but to my surprise the person I was talking to wasn't the same girl I talked to in the first place -- it was a man with the same voice that was rude earlier to another customer on the phone. Right from the start of the call, I said Aloha, confirming the repairs and costs, but he was rude right off the bat. He increased the price, overpricing it $1000+ higher than even the Honda dealership here in Windward, and it did not even cover all the car's problems. After discussing with ohana and experiencing that, we decided not to go and just decided on the safety check and oil change after KAC switched our price from $1600 (we had discussed all repairs already and which repairs would be done) but then they changed their mind, doubling the price to over $3000 after giving us a set price of $1600 while Honda ngave us a price of $1900. I tried to be very understanding and polite but the man I talked to was very rude as I kept thinking to myself to try and understand he may have had a bad day and that we're all ohana on the island. We decided not to get the car fixed by them. I came in and while talking and they did not even look at me in the eyes while talking and were ignoring my questions, telling me to sign on the paper instead for the oil change and safety check which costed $140 ($70 was labor). We were looking to have a great service, especially after our cars broke down and the hurricanes on the island have led to many problems only to be met with this kind of service. Where is the aloha? Now they're only looking for profit even higher than the honda dealerships which we originally switched from as honda has usually high prices. I always support local businesses here in Hawaii as I grew up here. But after the service here in KAC me and my ohana will sadly never be going here again. They will find different ways to overcharge you in other ways to make a profit and my first experiences from back then may have been good but multiple recent experiences proved they changed.

Ariana was so organized, respectful and patient with everyone when she had a long line and was…read morebehind with the appointments. Not sure if they were short handed on Monday, July 6. Her professionalism was commendable. Actually all the workers there work well together and are able to get the jobs in a timely fashion. Hmm. Tried to hit five stars, but it wouldn't let me!

Service person PKM was friendly and efficient. She got me out of there in record time.read more

Christian at Hyundai Windward made our buying experience smooth from start to finish. He was…read morelaid-back, friendly, and genuinely one of the nicest sales reps I've ever worked with. That kind of authenticity is rare in sales, and he checked every box. He handed us the keys, told us to enjoy the test drive, and trusted us to bring it back. That level of trust earned our business before we even sat down to talk numbers. The numbers made sense, and the decision was easy. They didn't have the Tucson Hybrid Limited in stock, but we ended up with the SEL Convenience package instead. It checks all the boxes for a daily driver and is noticeably smoother and quieter than our CR-V. One thing I'd mention to anyone shopping on the island: come in with realistic expectations. The market here isn't the same as the mainland, especially for popular models like Hyundai hybrids. Supply is tighter, demand is higher, and pricing reflects that. Don't expect the same 10% discount you might see elsewhere without first understanding the local market. I came in with clear expectations and left very happy. I highly recommend Hyundai Windward. Just good folks over there. If you're shopping for a Hyundai, ask for Christian. You'll be in good hands!

I'm always skeptical about going to dealerships. We had taken our hybrid Ioniq to Midas for an oil…read morechange, but they told me that we needed an engine oil flush. They also they didn't offer that service. My hubby called around and Jerry V quoted us $249, which was a fair price. They flushed the engine and added new oil. We arrived at our scheduled time and checked in with Samantha at the service department. We left our keys with her and the service was done an hour and a half later. We thought that they would tell us that we needed to get this and that fixed, but that wasn't the case. They were very honest and didn't try to upsell us anything. She just told us that we needed new tires and a new dip stick. I got to talking to Samantha and she was very pleasant. She was also very knowledgeable. Thanks Jerry V and Samantha.

Had another awesome car burying experience!!! Moani, Pat and everyone there are easy to work with!…read more Yes, it can get chaotic in the office, (phones ringing, deals being worked on all computer stations, walk in customers, but it all works out!) Mahalo for all the excellent experiences!!! We always refer people to your shop!

Moani was wonderful and put me at ease when I was feeling pressed and stressed. As a single mom…read morewith three kids finding the right car was a really big deal. The Car Shop has a low-pressure, local vibe unlike other lots that are pushy and aggressive and were giving me anxiety. Patrick was cool and kept it real on the test drives. Both of them were patient with me, and Moani was understanding about my financial situation and questions about financing, etc. I'm so happy to now have my dream "mom car" - Honda CRV. I definitely recommend The Car Shop, and I'm so glad I came to see them before getting sucked into getting another car somewhere else.