Their new location is great for a date night or nice family get together meal…read more We love the atmosphere here. The last couple of time we have visited they had a saxophone player serenading us with popular tunes. Pizza of course. Can't go wrong with pepperoni but their margherita pizza is great too. Must order the truffle fries with aioli sauce! ‍ We also enjoy the calamari. Cooked well and good with or without the accompanying marinara sauce. The service also stands out. They are attentive to the start and we feel well taken care of.

Service was great, our server was attentive and all around great on a busy Saturday night. They…read morehave pictures on the walls of the family that owns the establishment. String lights adorn the ceiling, there's even a dessert room next door to order cannolis, gelato and more. The pizza was top notch, crust unbelievable crisp yet chewy, toppings were good. The chicken parm however was drowning in sauce, but the chicken was hot and crispy, noodles were fine. There was also a wonderful saxophone player playing recent and older pop hits which was great. I will return for the pizza and to try some dessert in the future.

We were just going to stop off for a drink to be very honest with you and ended up sitting out on…read morethe patio, which is very pleasant and was waited on by just a wonderful server. What a complete pleasure. The empanadas were incredible. Truthfully they were simply incredible. All of the liquor is top shelf if you so desire, and again, the service is a huge compliment to the lovely ambience and good food. I have every intention of returning it's jampacked with television so obviously it's an incredible sports bar, which by the way the manager came out and catered to our taste for the screen directly in front of our table. For a humble cuisine and just a sports bar this is truthfully, a first class experience. I have no doubt that I will return.

Saturday night specials here are seriously hard to beat. The domestic brew specials alone make it…read moreworth stopping by--ice cold, reasonably priced, and perfect for kicking back without feeling rushed. It's the kind of deal that keeps the good vibes going all night and makes you want to stay for one more round. The real star of the night, though, was the Monte Southwest Chicken. It came out hot, fresh, and packed with flavor. The seasoning was on point, the chicken was juicy, and everything just worked together perfectly. Honestly, it was so good that I didn't even think to take a picture--by the time I realized it, the plate was already clean. That should tell you everything you need to know. Great food, great drink specials, and a solid Saturday experience overall. I'll definitely be back for the brews and that Monte Southwest Chicken again.

Great food great service! Always get treated politely and the food never disappoints.read more

Our first visit (saw the 5 stars on yelp and had to give it a try) we tried a variety of things. We…read morehad cheese pizza , garlic knots, a pastrami on rye and a chicken cutlet sub. All items were incredible. Breads and doughs were flavorful, my young child ATE the pizza crusts which was shocking but a testament to how chewy good the pizza was. The sandwiches were enormous and packed with meat and cold crisp veggies. The chicken cutlet sub could Easily feed 2 people Fries were extra crispy but had to take a backseat so i could fit in more sandwich and some of the kids pizza. Staff if SUPER friendly and helpful, restaurant is really clean and tidy. We'll be back and will prob work our way thru the menu

If your sandwich slips out of your hand and falls to the floor, that's a Mike Drop…read more The service here is good over in Richmond. One of the things that I like about Jersey Mike's is that they are similarly priced to Subway these days - maybe slightly more - but the products are probably three or four times better. Still not my favourite sandwich is in the world, but like my friend Terry always says, if you want a sandwich from a chain for a good price, it doesn't get much better than this. I'm hoping he'll try Potbelly soon because I'm obsessed with them too, but these guys are great.

When you visit this location and tell them to cook your meat well done they say OK and pull it off…read morethe grill even faster. I requested other items and they fixed my sandwich with no presentation. I asked for the manager and the guy with the glasses and tattoos (looks Chinese, Asian, or whatever his race is) said the manager was too busy to come talk to me right now. So it's safe to say I'll never visit this location again and I actually love every location except this one and I will also be passing the word around to my people in this area to not visit this location!!

The food was amazing, theres alot of stuff to pick on the menu especially if your a picky eater, i…read morehad a hard time picking between the chicken and the steak fingers, Red showed me a steak finger to help me decide what i wanted, service is through the roof and the food is probably the best you can get for the price. The Ambience when i went there wasnt much people there, but there was alot of old Coca-Cola decor which i found pretty cool.

Staff is friendly. Good amount of seating in a smallish dining room. Televisions in the corners…read moreallow everyone to see them, however, there's no sound or closed captions. The restaurant is very clean. The bathroom has a code in order to get in which is a different way go. We got bacon cheese burger with tots and hickory burger with fries. I really wanted a fried chicken sandwich but they only have grilled chicken sandwiches. They offered to use chicken tenders but I declined and went with a burger instead. Ketchup is kept cold. I like that. Bacon cheeseburger was fine. The burgers appear to be frozen patties. The bacon was salty and cooked well, not too crispy and not floppy. The lettuce was shredded, could've used more. They put both mayo & mustard on their burgers. The hickory burger was ok. You couldn't really taste the bbq sauce. Tots were cooked extra crispy. Luckily that's how I like them but most customers probably would've preferred less crispy; like my husband. The crinkle fries were also a little too crispy for husband. Not too crispy for me. Overall the meal wasn't bad. It's what you'd expect for a small family grill. Fairly priced for the economy we are in. Two combo burger meals ran us $30.

My wife and I were looking for a pizza spot to grab takeout during the kids' spring break and…read morewanted to try something different from our usual go-to, Papa John's. That's when we came across Cup N Char and noticed they offered Detroit-style pizza--something neither of us had tried before. We stopped by to order in person, and right away the staff made a great impression. Everyone was friendly and helpful, and the restaurant itself was very clean. There were also a few groups dining in, which gave the place a nice, welcoming vibe. Since we wanted to try a variety, the staff recommended ordering a half-and-half medium pizza, which turned out to be the perfect suggestion. We went with half Italian Mob (pepperoni, onions, banana peppers, and sausage) and half Grassy Chicken (chicken, onions, and banana peppers). Both sides were flavorful, with the Detroit-style crust really standing out--crispy on the edges and soft inside. We also ordered the chicken wings with the original hot sauce, and those were a great addition. The flavor was rich and buttery--definitely a must-have alongside the pizza. Overall, the portions were generous, and we loved being able to mix and match flavors. This is a spot we'll definitely be coming back to for takeout pizza and wings.

Why 4 stars? Because I enjoyed this Detroit-lite pizza…read more --- --- --- I am a big fan of Detroit style pizza, but Cup N Char is kind of its own thing. It's not cut into squares like traditional Detroit pizza and it's not quite as over-the-top thick. It's more like a slightly thicker than normal crust with charred edges. When I first arrived, my brother and his friend had been there for a bit and already had a couple of pizzas. I nabbed a slice of each and thought both were perfectly fine, but not really remarkable. In fairness, they had been sitting out for about 20 minutes at that point. I then ordered a supreme for me and my friend to share. At first, I had kind of a similar outlook as the slices I'd tried earlier: just okay. But as I kept eating, it really grew on me and I enjoyed it. The table shared some pizza rolls and some fries, which I snacked off of and enjoyed. Overall, I wish this place wasn't so far from my house because I'd love to try it again, but it was a good experience for our group overall.

Cute and busy is the best way to describe this restaurant. Went for early dinner on a Saturday…read more Street parking is available for free. Good food with friendly employees. The food was sandwiches and delicious. Go enjoy

Food was meh service meh Not sure I'd recommend. The vibe…read moreis cool but otherwise nothing. Special

My friend and I came here for a late lunch on a Thursday. There was no wait. They had us order on a…read morescreen which has a visual version of the menu. Napkins and drink sticks are self serve. I had to ask for a knife since my friend and I were sharing our sandwiches. Maybe put more utensils at the self serve table? The place was clean and there's an outdoor area too. The lady was nice and helpful. The way to the bathroom was iffy. The light in the small hallway was out and there's three doors. Left was the actual bathroom, front is a closet (which I didn't know and opened it bc it said "vacant" above the door knob), right is kitchen. Maybe reword them a bit better? I went in the front one bc I thought there was two bathrooms and the front one was slightly open... There's only one bathroom fyi. Now on to the food. I wasn't too hungry so I ordered something small. The honey chicken bite was amazing. It was a toasted bread with crispy and juicy meaty chicken, with a slight hint of honey butter on the inside. The chai was very creamy but I would prefer stronger tea flavors. The patty meal was so good and dense. Also, they were super fast on bringing out our food. It's weird that we were the only ones there because their food was amazing. This place is also halal and there's free parking in the front.

I had been waiting to try the biscoff milkshake from here after hearing how good it was. Finally…read moredecided to order to- go last night so I could drop in and grab it. When I pulled up I could see the employees from outside the window. One was just standing near the kitchen, the other was wiping the counter and then proceeded to sweep. I was waiting for closer to the time my order was supposed to be ready which was a few more mins. After a while I decided to head in and see if it was ready since no one seemed to be working on anything and it was empty. The employee put the broom down asked if I was ready to order and then proceeded to the printer once I told him. He immediately grabbed a mixer cup so I asked if he was planning on washing his hands first since he just finished sweeping. He said oh yes ma'am and proceeded. Idk why this is something that we need to remind ppl in the food industry but I am certainly glad I was paying attention. While the milkshake tasted okay idk if I'd return.

I've door dashed the Italian beef sandwich and it was AMAZING! Today I had time to go to the store…read moreand had the Italian sausage and fries and THOSE were phenomenal. The restaurant was spotless. The bathroom was clean with a refreshing fragrance. The pickup window was manned by Jay and he was full of energy and had an awesome sense of humor.

This was not our first trip to Portillo's. We dined at the Katy location and truly enjoyed it…read more First of all there were seven employees in the almost empty restaurant. There was nobody at the register however. There are two kiosks but I refuse to use them. This is just anyway to avoid hiring. I had a number three which is two Chicago's with fries and a drink. My wife ordered a fried CHICKEN sandwich with cheese and bacon. She also ordered fries and a shake. The order was stamped at 3:44. At 4:03 our order was finally ready. They put the bags on the counter then made her shake. When she opened her sandwich there was her cheese and bacon on top of a HAMBURGER! After waiting 20 minutes they had to remake her meal. Meanwhile my dogs and fries were cold. In all fairness the manager refunded our money but a $33.00 meal in a very slow restaurant should have been correct the first time. All that said, the quality of the dogs was fair at best. The fries are crinkle cut and from frozen. I have had better Chicago dogs at James Coney Island but they have closed several stores close to us.

They do not serve hotdogs I repeat - they do not serve hot dogs!…read more They serve much more than that. I came here for an event and was surprised at how good and fresh the food was. The staff was so attentive and knowledgeable on all the foods. It's American food, but they do a lot of fusion, so there was something for everyone. My favorite of the night was the loco moco fried rice and the lemon cheesecake! The cheesecake was zesty and not overly sweet, which I appreciated because it let me taste all the distinct flavors going on. The curry chicken salad with chickpeas I know my husband would've loved, I ate it for him lol. I don't know what it was but the bottom of it had a dressing that made it very delectable. I was on the outside on the patio that had a large fireplace and it was so cozy, I can imagine it being very inviting during winter time. Even though I drove from Cypress to Richmond, it was worth the drive. The general manager was super friendly and I learned they have a Cypress location so you know where I'll be going!

This was a very disappointing experience tonight, which is interesting because last time I came…read morehere it was amazing and over the top quality. First, tonight my family and I came into the restaurant and were not greeted by any hostess or employee for about 7-10 minutes. We understood though because everyone seemed to be in a rush since it was busy. We patiently waited then we were finally seated. Our server took our drink orders first as usual, got us our drinks then walked away. We waited a good while for her to come back since we were wanting to order an appetizer, and that took forever. Once we finally were able to place our appetizer order, it took another 10 minutes for it to come out. Again, we tried our best to be nice since it was busy. Now to the meals.. we put in our order for our dishes and proceeded to wait about 30-35 minutes. There is only 3 of us! Once everyone got their meals we realized it just.. wasn't the best. - My mother ordered a customized pick 3 meal, her roasted chicken sandwich didn't have any roasted chicken, she said it was all lunch meat? And her bread was as hard as a rock. The "truffle fries" that she had to pay extra for didn't have any truffle, when asked about it.. we were informed it was just truffle "oil". What. Lastly, she didn't even receive her soup. They forgot about it. We had to remind them about the forgotten soup for my mother to finally receive it. She said it was not even good. - My mediterranean chicken bowl was..okay, but I did notice that last time I was here I had a good amount of chicken. This time.. I had barely any chicken. We received 0 REFILLS on our drinks, so by the time we ordered dessert we couldn't even finish it since we were so thirsty and the chocolate was so rich. In the end, the rush died down so much where once we sat up to go we were wondering why service was still awful when no one was in the restaurant. The manager did come to apologize, both our server and manager were very nice. They decided to take off the sandwich from our bill and remake the sandwich and soup to go. Once we got home, my mother realized the soup in our to go package was actually the correct soup, and that at the restaurant she has no idea what soup they brought her. Overall, this experience tonight has been awful. We went home thirsty and hungry.