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    ONYX Ice Cream

    4.7 (131 reviews)
    Closed 1:00 pm - 9:00 PM
    Updated 2 months ago

    ONYX Ice Cream Photos

    Business Info

    ONYX ICE CREAM ATMOSPHERE

    What's the vibe?
    Moderate noise
    Dogs allowed

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    Recommended Reviews - ONYX Ice Cream

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    Onyx & Ube with Toasted Cone.
    Quinn N.

    Not your typical ice cream spot but definitely a must try. Decided to go with the Onyx Coconut and Ube with the torched cone. Since it was our first try, staff was very good at explaining all our options. Even stepped out to show off toasting the marshmallow cone. Entire place has a low light vibe but not too dark. Great break from the sun.

    Menu
    Alex C.

    Very unique ice cream! Was not expecting to like this place but went with my girlfriend anyways and honestly was surprised by how good it tasted. Service was okay, the girl behind the counter didn't say much but was kind. Love the vibe of the restaurant though, very low light / neon greenery vibes. Not a vegan ice cream guy but honestly will probably comeback at some point.

    Matcha and Ube latte
    Lauryn G.

    I dream about this ice cream!!! Checked it out while I was in town and it was incredible!! Barista/Server was super sweet and friendly. Love the flavors and coffee was great too! Great pick me up before we headed to the airport.

    Oynx Coconut ($9) was just ok
    Christy C.

    This was a tiny ice cream shop located in a small plaza Parking was limited since their parking lot didn't have many spots and the lot is shared with a few other businesses. However, there is street parking available Service was friendly and welcoming. Pricing was a little expensive. Expect to pay $9 for a scoop of ice cream and matcha/coffee drinks were $4-$7 Got the Ube & Thai Tea Soft Serve ($9) - the ice cream was very sweet and creamy. The flavor of ube was quite subtle. For $9 for a scoop of ice cream, I would have expected it to have a richer ube flavor. The Thai Tea was just as disappointing and couldn't taste the flavor of Thai tea at all. This was 6/10 The Oynx Coconut ($9) was very sweet and didn't have much of a coconut flavor. It was extremely black so expect to have a black tongue after! This was 6/10 Most likely won't return or recommend unfortunately.

    Ube soft serve in a cup
    Alejandra E.

    I love Oxyx! I went twice while visiting Phoenix and did not disappoint! My favorite was the Ube!! 10/10 recommend.

    Jennifer S.

    A fun space with delicious ice cream! I like how the menu changes weekly. They also have coffee!

    Luna H.

    Stopped by on a Saturday afternoon while out doing a little bit of shopping. I saw this spot had some unique ice cream flavors and black ice cream cones, so we wanted to try it out. The Ube/Onyx Coconut swirl was a delicious flavor combo, the ice cream itself was just the right consistency and really hit the spot on a hot day. The cones were a bit hard, so I think if we stop by again three our of the four of us would get a cup instead. The addition of adding on toasted marshmallows is a nice touch, it smelled great and my mom loved it on her cone. My daughter tried the sea salt. It was pretty tasty as well, the salt wasn't overpowering. The décor inside is fun & cozy, when we stopped by there was no one else there so we had our choice of seating.

    Menu
    Julia S.

    The soft serve here is very good but I wasn't super in love with the iced onyx matcha I'd gotten (though it came highly recommended by the server). It was very floral-y and kind of bitter. The matcha flavors didn't come through very well for my tastes. Would come back for ice cream if I was in the area! If you're sensitive to food dyes or colorings you may want to avoid this place though!

    Ube + Onyx Coconut Ice Cream with Toasted Marshmallow Cone
    Vince P.

    ONYX Ice Cream is serving up unique and flavorful ice cream in the Phoenix area. This spot is located in a smaller plaza with some parking spots. There is also additional street parking and parking in nearby lots as well. Inside, they have a colorful and modern setup with a couple tables for seating. For their menu, they have their current ice cream flavors along with some drink options too. Wifey and I stopped by to briefly escape the AZ heat and opted for the Ube + Onyx Coconut Ice Cream with the Toasted Marshmallow Blackened Cone. Overall, we enjoyed the light and refreshing flavors of the ice cream. This was a great place to come grab a sweet treat to escape the heat for a while. All of the staff here are very friendly and welcoming. Make sure to stay connected with their social media to see when they rotate and introduce different flavors!

    Seating
    Emma N.

    This place was fun, I really loved the colorful, modern decor around the shop. I came here with a friend on a Tuesday evening, and we were the only ones there. The owner was there and answered all of our questions and made some recommendations too! I decided to try the Thai Tea and Ube combined flavors. I also got the burnt marshmallow topping on the cone and that was really delicious! The ice cream was good! I also ordered the saguaro flavored ice cream to go, which was dairy free and that was actually my favorite flavor! There was a courtyard outside where people could hang out. Parking was available out front, but it might be harder to find parking when it's busier. Can't wait to come back!

    Alex L.

    Been going here for the past few months and it has been consistently good. Their ube js one of the best in the valley imo. The texture is also really nice. Their menu does have rotation from time to time from yuzu to thai tea and I recommend asking for a sample.

    Cute sign
    Teena M.

    I have to leave another five star review for this place! The service here is always on point! The ice cream - I literally dream about and crave! I had he Uber torched cone this time, so so yummy This place is very instagrammable and cutesie Definitely bring your friends and family here. No one will leave disappointed

    Vanessa H.

    5 stars for the yummiest ice cream! Great new spot offering unique flavors such as UBE! My Hawaiian roots were so excited -- I love ube (purple yam) in desserts! We also tried the coconut, saguaro, and sea salt flavors -- all were delicious! The saguaro and sea salt swirl was bright and refreshing. The ube and coconut swirl was super creamy and comforting. The colors of the ice cream are so much fun and absolutely instagram-worthy (including their cute shop itself). Service was very kind and quick. Will be visiting again for sure!

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    Thank you Alex! We truly value that we have earned your trust

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    Page 1 of 4

    Ask the Community - ONYX Ice Cream

    Do you have gluten free options?

    Hi Regan All of our ice creams are gluten free. Our cones are made with flour, but we always cups… 

    Is the organic milk also grass-fed? If so, are there low sugar options?

    Hi Naomi. We do not use grass fed milk in our shop. If a significant demand for it were to arise, we would happily make that adjustment. To your second question - Although we… 

    Don’t See Your Question? Ask Away!

    Review Highlights - ONYX Ice Cream

    At the time of writing, there were 4 flavors to choose from: ube, saguaro, thai tea, and onyx coconut.

    Mentioned in 30 reviews

    Read more highlights

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    Amazing flavors and excellent service!! Every time I visit I'm met with a smile and good attitude…read morewhich is exactly why I keep coming back!

    Adorable little ice cream shop with novelty and old fashioned candy lining the wall opposite the…read moreorder counter. What a great custom menu with lots of creative choices for ice-cream, ice-cream sandwiches, shake and floats, coffee and coffee desserts. Custom rotating flavors that we tried and sampled as we decided. Love how there's a secret back entrance to the ice cream parlor from Windsor Cocktail Bar next door. This is part of a cluster of good restaurants of different types along Central Avenue in Uptown. Parking available right in front of the entrance as well as around back in a private parking lot. I was so tempted by several items on the menu, but since I had just had a large lunch, I chose to try a single scoop of the Vietnamese coffee ice cream. So delicious and I loved the tiny specks of coffee. Hubs got a double scoop of strawberry ice cream, and my son got a strawberry shake. We all really enjoyed the interior and decor of the ice cream shop and the high-quality and good flavors of the ice cream. Service is really great here. The ladies were really working hard and going as fast as they could, and it didn't look easy scooping the large scoops of frozen hard ice cream. There was a line out the door on the Saturday afternoon that we showed up that moved quickly.

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    nami

    nami

    4.4
    (1.1k reviews)
    3.6 mi
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    A hidden gem, I can't wait to come back here! Nami serves…read morevegan ice cream and it is AMAZING!!! There is also lots of other vegan desserts and treats for purchase too! My friends and I stopped in for dessert around 8pm on a Tuesday, and it wasn't very busy. There were a few different seating areas inside and some outside too. There are three ice cream flavors (vanilla, mixed or chocolate) to choose from, then different toppings depending on what you order, one size only. After studying the menu I decided to try the Fluffynutter'n which has peanut butter, banana and marshmallows. It was delicious!!! I think this place also does breakfast/brunch which would be fun to check out. I can't wait to come back and try all the other options!

    I like Nami and am a frequent customer, mostly for the soynami. Each time I've gone it's been a…read moremixed experience, sometimes the service is good, sometimes it's not. Ultimately this doesn't matter to me as I just want the ice cream. Today I was on my way to work and decided to treat myself to a coffee. Knowing that they're vegan, I thought non-dairy milk would be included. Nowhere was I able to find which milk was included in the price- so I asked for oat milk. I was charged NINTEY CENTS (.90) for an upcharge. Rather than saying oh it comes with soy milk, or hey it's a .90 cent upcharge, the barista just added it on no questions asked. I had reviewed the menu online and in the extras it does not include oat milk, which is why I assumed it came with it. My coffee ultimately came out to $9.16. What a joke. I will definitely not be coming back here for anything besides ice cream from here on out and even that is a hard maybe. I wish more places had pricing integrity- their website doesn't reflect it and neither did the barista. *edit to add the coffee is extremely sweet and milky, tastes more like sweet milk than a latte :(

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    Sugar Bowl

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    Down to the last 4 restaurants on my America 250 series, representing Arizona, I decided to go with…read morean iconic local business where I'm from in the Phoenix area. I considered several options in Phoenix area to review, but I decided to go with the iconic Sugar Bowl in Old Town Scottsdale. It's been in business since the 1950's and has been a staple for 7 decades in Old Town. The inside is 1890's decor of pink & white wallpaper/decor like an old fashioned ice cream parlor. They have a bar area and standard seating. I remember I first went here when I was in high school in late 90's/early 2000's. Ice cream was always top notch. I used to get the Buster Brownie, which was this big brownie sundae with vanilla ice cream, goeey marshmallow topping, whipped cream, & cherry on top. It was awesome! I loved that way back then. I got lunch there once or twice; pretty good sandwiches, but the real highlight is the ice cream. My most recent visit was in Jan. 2022 with my dad. We decided to pop in for ice cream. It was as delicious as I remembered.

    I cannot describe how much I love the Sugar Bowl. The family who runs and works here are…read morewonderful. They are welcoming and helpful from the moment you walk in. The old pink diner set up is everything my parents experienced in their childhood. There is even a little arcade with rides in the back. I stopped in just for ice cream. They offered me a seat at the counter with some water while I chose my flavor. This turned into looking at a menu and ordering a lunch. However, ice cream first. I mean it was 104° outside. I had pecan ice cream and it hit the spot. I ordered a turkey BLT and it was really good. I brought it back to my hotel and nibbled on it for the next two days. I was shocked the bread was still decent. The lettuce bacon and turkey all held up as well. It looked just as fresh. I will definitely stop here again.

    Photos
    Do it yourself banana split - vanilla ice cream, mint chocolate, double hot fudge, almonds
    Do it yourself banana split - vanilla ice cream, mint chocolate, double hot fudge, almonds
    Banana split
    Banana split
    Inside! Cute pink decor takes you back in time

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    Inside! Cute pink decor takes you back in time

    ONYX Ice Cream - icecream - Updated August 2026

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