On this visit I ordered the French onion soup, it's served a little different than most. It comes with croutons and the cheese is mixed in I did the enjoy the soup. It had a good flavor and it was enjoyable. The restaurant needs to be updated. Some of the seats are showing wear The restroom was clean and the employee were friendly Well worth stopping by. read more

Panera Bread - French onion soup - Sandwiches Near Me - Fullerton, California

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Very dirty location I ordered the salad I order all the time and it wasn't done right Plus they forgot the dressing!!! My side order was wrong too. One and done. read more

I used to love this place however lately, not so much. Unfortunately it's a bit run down inside and not clean. By this I mean carpet and walls, so sad. Our cashier was unbothered, if she could have presented a smile she may have made our experience a bit more pleasant. The food was good, and sufficient. Bagels are good as always! Coffee was barely warm, but there is a microwave so it worked out. read more

The lay out of this location is strange. There's a huge wall partition when you initially walk in. I didn't see anyone when I walked in around 7pm. It looked like it was closed, with most of the bagels packed up in plastic bags and covers pulled over displays. When an employee finally appeared at the cash register to take my order, I noticed fruit flies on the pastries by the front cashier. read more

Panera Bread - Two fruit flies on a danish pastry - Sandwiches Near Me - Fullerton, California

Worst Panera outlet we ever visited. Came in a few hours ago and they were not ready to serve customers! We ordered 1 sandwich and took about 45 minutes to make it. Won't be coming back. read more

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Don't know why it's always so so so slow. There are a few workers there and just a few customers. But all of us are just waiting there. I don't know what they are doing, but I've been waiting for half an hour just for soup and sandwich. I don't know when I can get it yet and there is no screen to check the progress read more

This is the closest location to me. My bagel was burned the first time, and the remake was even worse--so over-toasted that it was hard and dry. If the first was a mistake, the second felt careless. I've lost confidence in this location. read more

I ordered online like I always do. I ordered 2 YOU PICK TWO both with baguettes. I also had half a sandwich. All the breads tasted like they were a week old. I couldn't even eat the bread on my sandwich. I actually threw the bread away and used 2 slices of bread I had at home. The 2 baguettes were so hard I could have used them for ROCKS. What is going on??? The name of this restaurant has the word BREAD in it so you would think at least the bread would be good. NOT !!!!!! This time I did get a survey which I filled out and I asked for someone to contact me via email. I have not heard from anybody. I guess nobody cares! Sad! read more

Ordered pick 2 1/2 grilled cheese & creamy tomato soup This pick 2 came out to $14.30 The sandwich was made with plain white bread and American cheese. There was no description for sandwich on menu but For a $7.29 sandwich I was expecting like a nice bread and cheese not generic. read more

Panera Bread - Pick 2 -1/2 grilled cheese & creamy tomato soup - Sandwiches Near Me - Fullerton, California

Great location -near a college, by all accounts this place should be operationally sound to cater to a large clientele. But consistently short staffing has led to long wait times, a shortage of inventory, and a messy dining area cause by -not enough staff. Both the community and present employees deserve better. If Panera isnʻt going to either 1. Get more staff, 2. Renegotiate for a smaller, more manageable space, then itʻs inevitable that this place will close. read more

We ordered for delivery, which we all know we pay extra! Though I appreciate Panera closing the bag and taping it, but maybe what is inside the bag or not inside the bag should be checked, possibly double checked! Because they sent me cream cheese without the bagel that I ordered! What shall I put the cream cheese on??? Hmmm Then when u called a spoke to the manager she was like whatever! Maybe that explains the 2 stars the place has! Oh and also they failed to have the drink as well. But it's all paid for!! read more

Panera Bread - Receipt if order which includes a bagel and a drink that are both missing! - Sandwiches Near Me - Fullerton, California

I love Panera, but the bread should have been heated. Also, I think it would be neat if they had prettier cutlery. I guess I'd prefer a disposable. I will always return for the green tea, especially since I'm on the yearly subscription for the Sip Club. read more

Extremely understaffed for a busy location. Had to request refund. Only 1 person preparing the food for over 10 orders. They need to get more help here before I consider coming back. read more

Love Panera! It's a tad on the pricey side for soups, salads and sandwiches but the food is fresh and tasty and the teas and lemonades are refreshing. Their online ordering is convenient and is less waiting in line when you order ahead. read more

This place is so ran down and expensive. $22 for a small bowl of soup and sandwich with a fountain drink. The floors were dirty, tables were ok but the cushions are tore back and disgustingly dirty. The bathroom was also dirty. For the price of food, those things should be mandatory taken care of. read more

Panera Bread - Bench seat inside - Sandwiches Near Me - Fullerton, California

We discovered ants in the pastry shop, yet the staff declined to dispose of the food in close proximity.

Was visiting Office Depot for school supplies. So decided to have lunch here w the hubby. Which is next door to OD. My 1st time here & dining in. Restaurant is really spacious w lots of seatings inside. There are tables w umbrellas outside also. We ordered the usual favs, Value Duets with Tuna Sandwich & creamy Tomato soup $ 8.99 (09.06.22) tuna sandwich seemed on the saltier side today. Soup was good. Love the sourdough like bread and butter it comes with. Butter was really creamy & good! I had to stop myself from eating 3/4 more butter cups. It was whipped butter. So spread on easily w the bread I received w my meal. Cookie, my fav is the Kitchen Sink one. Highly recommended. It's sweet & savory. Pretty big cookie. The size of your hand w palm/fingers spread out. Only complaint was the presentation when receiving my plate. The soup was literally splattered all over my plate. As if the soup was poured abruptly into the bowl. Associate didn't bother cleaning up the rim of the bowl or the splatter of soup that went on my utensils too. I deducted a star for that. Besides that, associate was friendly. read more

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Food just like any other Panera chains. Got a ticket for parking because parking enforcement thought I was parking there to go to CSUF, but I was just at Panera Bread. Soda and drink stations has an unusual amount of flies around it. Pretty spacious inside though. read more

I've been here a total of six times. Every time it was because I got an unwanted Panera Bread gift card from someone I knew. Their customer service is subpar. Everybody looks like they hate working there. Usually I stand for a long time at the counter while they ignore me and the line that's building behind me. The other day was the first time somebody actually said that they would be with me shortly. The place doesn't look so great. I thought somebody had spilled stuff all over the booth seats but it was because the material was peeling apart. A lot of the tables are dirty and wet and some had been wiped down with a dirty rag and are smelling of old water. All of their baked goods are really dry and taste day-old. The last item I ordered was a pecan braid and it was so tough I couldn't even eat it. Their cookies taste day-old as well, but I did have a chocolate chip muffie that was pretty good. Their sandwiches are small and overpriced. I tried a number of their sandwiches and I didn't care for most of them. Their bacon avocado melt was greasy, but tasty. I ordered a half sandwich and it was smaller than a napkin. Their salads are okay size but seem to lack with ingredients and quality. Their ranch dressing is way too vinegary and their bacon pieces are way too salty. Most of the salads are drowning in dressing. I really wish the food would've been worth it. I really don't see myself going here again unless I get another gift card. Their items are just too high priced for what you actually get. read more

Panera Bread - $14 for these items without a drink. Sandwich is way smaller than a napkin and the pecan braid was far too tough and dry to eat. - Sandwiches Near Me - Fullerton, California

It was a quick in and out for me to get my drink of the day, the location was clean and organized enough, a little smaller than others, but less crowded than most, I am sure I will be using this Panera location more often during my trip to LA heading around the area read more

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Vibe is terrible. Selections look empty and unappetizing. Service was mediocre and unenthusiastic. Broken bagel slicer... just an overall dull experience. Doesn't want to make you come back. read more

Panera Bread - They used to have more bagels to choose from. No onion bagels etc. - Sandwiches Near Me - Fullerton, California

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The bathroom was filthy, no toilet paper, no paper towels and no napkins in the whole restaurant. When I told the manager he did nothing. The tables were all dirty with chairs all messy. I would never go back. I was surprised to see it such a mess as the one by one house is always amazing. read more

Food was mediocre. The bread was fresh. They got my husbands order wrong but we were in a rush so we didn't request a new one. We sat outside and all the tables and chairs were so dirty with dust and webs. It hadn't been cleaned for a while. The inside felt like a lonely closed airport with a sad vibe. We would probably get breakfast elsewhere next time read more

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It's just going down hill fast . Covid has decimated this place. Service is horrible , the staff are always changing . This morning they forgot to open the doors so we should outside for 10 mins . Made my order , out of oatmeal, no decaf brewed . Lol Used to get come here all the time , going to try Denny's ....that's right it's got that bad read more

Panera Bread - Sandwiches Near Me - Fullerton, California

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We had a $50 gift card we received for Christmas, and ordered a family meal to go. We had the 2 flat breads with 2 different salads and a side of mac and cheese. The flat breads were okay, nothing over the top. The salads were fantastic. The mac and cheese was also good, but nothing spectacular. The salads here are always fresh and yummy, and I enjoy the dressings. Next time I'd stick to the steak and arugula sandwich, or the Mediterranean veggie sandwich. I also love the kettle chips. I haven't had the corn chowder from this location, but it is one of my favorite soups. read more

Panera Bread - Family meal at home - Sandwiches Near Me - Fullerton, California

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The food is always amazing. The service could be just a little quicker. I ordered soup, my husband was in the car waiting. It didnt look like many people were in the restaurant at all, although I don't know how many online orders they had. The staff was super friendly and I appreciated that. read more

This is honestly just a standard Panera bread. Parking lot area is busy and crowded. The size of the restaurant is spacious and good for at studying. For food, I knew I wanted mac n cheese and was looking at the dIfferent options. I saw there was a regular mac n cheese and one that said Cali mac n cheese. The Cali mac n cheese is mac n chelse with guacamole, cilantro, tomatoes, and onions. After the cashier told me what was in it, I said I wanted the regular mac n cheese. BUT, when it was brought to my table, it was the Cali one! I'm not sure if she misheard me or not, it wasn't even loud in the restaurant. I was honestly too lazy to complain since I was starving so I just ate it. To be honest, it's different and maybe some people like the fused flavors, but I'm more of a fan of the regular mac n cheese. Would I suggest to get the Cali one? Only if you're feeling adventurous. read more

Panera Bread - Cali mac n cheese - Sandwiches Near Me - Fullerton, California

The wake and steak sandwich was completely false advertised. It was 1/2 the size of the photo and had a pathetic excuse for an egg sliver. For nearly $11, there was no value. Will not be ordering this item again. Management needs to stop skimping or just remove it from the menu. read more

I thought the bowl was gonna be packed with food, alas... I overpaid for a measly meal. That's the last time I shop at that location read more

Panera Bread - Skimpy bowl - Sandwiches Near Me - Fullerton, California

Wow, I am sad to say that the meal I just had was incredibly disappointing. I ordered half of a toasted Frontega chicken sandwich with an iced caramel latte. This was a to-go order. For a $14 dollar meal + drink, I was expecting the usual great quality that Panera has! My Frontega sandwich was missing the greens and the bread wasn't toasted. My "coffee" (if that's what you could call it) was practically milk. There was barely any coffee in it and essentially was a glass of milk. I could have had a cheaper and more filling meal from Starbucks; although they're notorious for overpriced food, an iced caramel latte and a full sized sandwich there would have costed LESS than the half sandwich and the measly excuse of a coffee that I got today at Panera. Heck, 7-11 would have provided more enjoyable (& affordable) food than what I just ate. I'm really bummed because I've had great experiences with Panera in the past, and after a long day of summer school classes I was hoping to enjoy a rewarding meal. read more

Panera Bread - iced coffee - Sandwiches Near Me - Fullerton, California

What kayde said about Panera bread isn't true. Panera bread is always clean and the furniture is always kept clean . The staff do a great job in making sure that the place is always clean. The food is the best at Panera bread always. .Panera bread always has the best desserts in all of America always read more

This is by far the worst Panera's. I've been here several times and the service sucks! There are always late and filling the orders, the ice tea is always old. I took something to go. They didn't put any fork or napkins and I spoke to Joy, the manager and he said..there is a Cardinal ruin you need to put your girls and napkins yourself. I mean every other Paneras I go put the food utensils and napkins. Not to mention that the letters were all old, is by far the worst Paneras. They should be shut down and it's always dirty. read more

Panera Bread - Sandwiches Near Me - Fullerton, California

Never have cookies available at dinner time. Maybe make more each day so you don't have sold out listed under everything hours before you're even closed! read more

I came in for my usual ham and cheese sandwich with a bowl of broccoli cheddar soup. As always when I visit Panera my food was delicious. The employees here are very nice. If you are a rewards member they greet you by your name when they bring your food. The dining area is clean with several booths. Several tables had college students doing homework on their laptops. I like this Panera very much and will return. read more

Panera Bread - Ham and Swiss sandwich - Sandwiches Near Me - Fullerton, California

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One word: filthy. That's all you need to know. And not like just people were in a rush but actually sticky, dirty, look at the attached photo of the fireplace area; it hasn't been wiped down or cleaned in months - now apply that to the rest of the surfaces in the restaurant and that's what they feel like. Really really dirty. I always order out from here for my fiancé , she loves the food; big mistake coming in; will be ordering from somewhere cleaner in the future. Seriously, and it takes a lot for me to think a place is filthy believe me the photos don't do it justice read more

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I have been a member of the Unlimited Sip Club (formerly known as MyPanera+) since 2019. I usually visit Panera Bread 4-6 times a week to pick up some breakfast or beverages on my way to work. I visited a few Panera Bread locations in the OC, and all of their foods are good & fresh, and their customer service is attentive and friendly. However, the manager and staff at this location ( 2415 E Chapman) are not adequately trained to represent Panera Bread Company. For unknown technical reasons, my Rapid Pick Up order was not on the designated shelf 50% of the time, especially in this location ( 2415 E Chapman). When this happens, I need to wait in line with other walk-in customers and show the order ID from my phone. On June 26, 2022, I visited this store ( 2415 E Chapman) and my order was not on the shelf AGAIN. After an inadequately trained employee handed me a cup, I headed to the soda fountain to fill up my beverage. A discourteous manager approached me abruptly. I was thinking he came to apologize for the inconvenience of my Rapid Pick order experience or the clogged ice dispenser. Instead, he started to educate me about this Panera Bread location (2415 E Chapman) is franchised, so they have their own store policy. He states that no one is allowed to pick up their orders directly from the Rapid Pick shelf w/o verification regardless of what says on their official app or website as follows: (screenshot t attached) "If you've already placed a Rapid Pick-Up order, stop by the bakery cafe and pick up your order off the Rapid Pick Up shelf. The name on the MyPanera account or credit card used to place the order should be on the receipt attached to the bag. There's no need to go up to the register or check in with an associate (unless you'd like to stop by and say hi, of course)....." Customer satisfaction is the end goal for every store manager's decision when a customer issue pops up. The Rapid Pick-Up has been a repetitive issue in this location for months. A competent manager would fix the technical problem and simply post a sign to inform customers what to do when their orders were not on the rapid pick-up shelf to improve the customer experience, not arguing with customers about their hidden store policy for 15 minutes. read more

Panera Bread - App receipt. - Sandwiches Near Me - Fullerton, California

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Ordered 4 items for delivery. Baja bowl missing the bean and corn salsa and salsa verde..basically the stuff that would give it taste. The free baguette was missing also. The other 3 items were good. Also..instead of yogurt they put a scooo of cream cheese in the baja bowl..they didnt even try. Ordered this for dinner..hungry and SAD read more

Panera Bread - They left out some ingredients.. - Sandwiches Near Me - Fullerton, California

Take out order: I was excited to try the chicken teriyaki, and sadly it soggy, lukewarm, and way too much sauce. I ordered a chocolate brownie and to my disappointment when I looked for it in my bag once I finished my lunch it was not in the bag! Service was not great. Food was not great. Overall, very disappointing experience. read more

We went in to our local Panera Bread for dinner snd when we walked in the guy at the register said they were completely out of all lettuce so they couldn't make any salads at all. Ok so we went to eat dinner somewhere else. Hopefully i can update this review soon. read more

It's filthy. You have to ask for ice. The service is irritated with you. Your baked goods won't be warm. Your apple will be old. You'll feel like you paid too much because nothing that makes eating out worth the cost is happening. So don't. Just... Go anywhere else until you hear they've gotten back to decent standards. read more