This is what they did to my sweater . They put it the cover and even charged me for the service. I have been their customer for almost 2 years. I will no be back to this place. There is no business ethic I understand something like this might happen but business ethic says do not keep it on dark and charge the customer. I take my stuff to dry cleaning to be safe otherwise I would do laundry at home. I do not know why they have two yelp but I post review on both so people are cation. read more

Paris Dry Cleaners - Sewing & Alterations Near Me

I had 2 pairs of jeans hemmed there. They did a good job but I think the price was very high. I hadn't been there for a long time and I noticed that the ownership must have changed. I used to pay $5 for hemming this time it was $9 each. When I picked them up they were on hangers and covered with a sheet of plastic. Being a environmentalist, I told the woman that I didn't want the hangers or plastic since it was bad for the environment. She took the jeans off the hangers and proceeded to bend up the hangers and stuff them and the plastic into her "trash" bin. read more

BEWARE****** They ruined my designer silk blouse that I had had for five years! That blouse had been taken to various other dry cleaners on numerous occasions over the years that I had it, but Paris Cleaners was the only place that managed to ruin it! They kept my blouse to try to fix it, but they couldn't, when I returned a week later. They didn't even offer me a refund. Wish I had never ever gone there. My blouse can no longer be worn. It's just gone. I pay good money for my garments because I keep them forever. A five-year-old blouse ruined. A part of me feels like they did it on purpose because there was an older man standing in the background listening to me tell the lady helping in front that my blouse was ruined, and he just looked at me like he didn't care, while she made excuses. He didn't come up to offer me answers as to what happened or anything. Won't be back! Customer service in this country is just terrible. I've never seen anything like it. But karma takes notes. read more

They have lost my business. I used to come here very regularly. Ive brought them so many dresses and clothings for alterations. Recently, I brought a dress to hem that I've had 2 more dresses of the same exact one. Same brand, same style etc which they hemmed for me. The price they charged me this time was 1.5x the price I paid in the past. When I mentioned why she had charged me much more than last time, she said the price differs based off the flare, and layers. I understand that but I had gotten the exact dress in a different color hemmed from them before, how has the price increased so much just from 1 month ago. I even have receipts from the past. I will not be coming back as this place is not honest. I've never cared about cost here before but to charge me 1.5x what I paid in the past for the same exact dress is just not honest business. Goodbye In response to response. I was never given a price quote. Many times I have left things and the front said she will confirm price with the owner. I figured its the same as the last one since Ive been here SO many times. Why the sudden increase in price, this business is shady read more

I got my North Face pocket zipper fixed here as well as had several pants tailored/altered. I rolled up the pants to where I wanted them tailored and they did it perfectly! I also had been putting off getting the zipper fixed for a long time on my jacket and am so glad they were able to do it! (the zipper was a bit ripped so I wasn't sure if it was salvageable). read more

Fantastic place at the corner of National and Sawtelle to take your pants to be shortened and hemmed. It's only $5 per pants, even denim. If there is a lining it is $10.50. Most places in the area are $10 for regular non lined hems. Service is friendly and the turnaround time to get your pants hemmed is a week. Pay when you pick up. I think they take debit cards but I usually pay in cash because it is so inexpensive and I hope they can continue to be so affordable. Easy parking in the lot since they share with chase bank and other businesses. Look for the big sign advertising the $5 pant hemming on the sidewalk. read more

Been going here for a few years & have never been disappointed. They've also done a few alterations for me & everything turned out great. I usually try to go on Thursdays to take advantage of their special, which is now 25% every Thursday with a 4 item minimum. read more

Great dry cleaners and laundry! I've always received everything back in perfect condition and have been very pleased with customer service. I had some things hemmed a while back and need to do that again soon with a few recently purchased articles. Super convenient location for me, but parking can be sticky. Look for something on the street if their designated spots are full. Friendly and helpful service is always consistent. read more

We had one of the WORST CUSTOMER SERVICE experiences of recent memory here. My wife brought her suede bag in and asked if it would be possible to dry clean it without damage or discoloration, and was assured that it would be fine. When we went to pick up the bag, it was a completely different color, the leather strap was several shades lighter, and overall the material had lost its stiffness. I pointed out that the bag was much lighter than it had been before it had been dry cleaned, and the man working there denied this claim and said that "the bag was darker before because it was dirty." This was obviously not true, which I pointed out, and I asked him if there was anything he could do, to which he replied that there was not. I politely expressed my dissatisfaction with the extreme change in color, and he continually denied it/ told me that there was "nothing he could do." Finally he merely turned his back and walked away from me and left me standing at the front counter holding the bag and looking at him. He obviously wasn't going to say anything else to me, so I left. I was shocked and appalled by his rudeness and lack of willingness to even address my concern, and the other two employees sitting near the front desk doing some hemming merely glared at me and remained silent. Please see the below picture for the before and after images of the bag. I would definitely encourage you to go elsewhere even if it means a further drive or a less convenient location, because the awful customer experience here truly left a bad taste in my mouth and ruined the next few hours of my day. read more

Paris Dry Cleaners - My bag was several shades lighter after dry cleaning. The employee denied it, saying the bag was darker before "because it was dirty." um... - Sewing & Alterations Near Me

5 stars for the fact they offer $5 pant hems! (Us short people are constantly needing to hem ALL of our pants!) Other than that this place is a little pricey in my opinion and a pain in the butt to get in and out of the parking lot. Conveniently located in West LA, but it's close to the freeway and on a corner of an intersection with makes it a hassle to easily stop in and pick up your clothes. Perhaps I'm a cheap when it comes to dry-cleaning, but I paid $45 for 5 things to get dry cleaned. Blah! read more

My bf dropped off four pair of pants to be hemmed and when I went to pick it up 1 week later it still wasn't ready. I asked if any was done, and they said I was early and to come back after 5. I mean seriously at least they can have a pair or two done. And they DIDN'T. Looks like the customer in front of me also had to come back after 5. Go to Venice Cleaner's on Sawtelle and Venice, they are fast, efficient and low priced. read more

Would not recommend. I was told that they would dry clean my suit and lab coat and they would give me a call when ready. The estimate was 5-days. Fast forward 2-weeks, and no call :/ I called and they said my clothes were ready. I show up and they did not clean one of the coats I dropped off. They said it was rejected... It would have been nice to know that earlier so that I could have had it cleaned appropriately somewhere else over the last 2-weeks. I recommend Crest cleaners on palms instead. read more

I love this place for their alterations. I live in Torrance, but will drive all the way here to get my alterations done because they're good, efficient and cheap. You can get pants hemmed for $5! Being vertically-challenged, or a midget, depending on who you ask, I always have to get everything altered. I can do it myself, and even though I'm cheap Chinese, I can't even argue when it's $5, because it's seriously not worth my time to bust out my sewing machine. Plus, I take jeans in too, and you know you can bust needles off the machine if it's not heavy duty. I'm so ignorant, I have no idea what Middle Eastern they are, but there are always ladies in there and they're really nice. They always have it ready when promised. Don't expect any frills, it's a tiny place, with a dressing room door that's hanging by a thread, but they get the job done. I've also had sleeves shortened, waists taken in on casual and business clothing and all have been done professionally. The only thing I don't like is the parking lot, which is sometimes packed with WaMu customers. That, and you can't make a left out of the tiny driveway if there's a lot of traffic. read more

I've been coming to Paris Dry cleaners since I moved to the area recently. They always had the best customer service. Recently I got a big oil stain on my favorite sweater. I tried everything to try to remove it but it wouldn't come out. After bringing it here the sweater looked as if it was the first day I bought it. I was amazed at the look of it. I usually don't take the time to write reviews but the staff are so friendly, accommodating, and hard working. They do a great job and I recommend this cleaner to all my friends now. read more

If I could give negative stars I would. I dropped off over 3000 dollars of designer items made of wool, silk, cotton, etc. They were returned to me damaged, shrunk, and completely ruined beyond repair with major appliqués and details completing torn or melted. When I went back after speaking to the woman regarding the damage, an old man who seemed to be the owner. Dismissed my entire point and proceeded to tell me he could either refund the cost of the service or see him in court. I don't care about a 60 dollar refund when thousands of dollars of rare sold out items were destroyed. Can't wait to take these cheap assholes to court for their complete lack of customer service. Do not come to this business with any clothes you value. read more

I have tried other dry cleaners, but Paris Dry Cleaners is the best I have found in the West Los Angeles area. Owner and staff are very professional and I get my close back in a timely manner and always in perfect condition. They have gotten stains out of shirts and pants, that I thought could never be done. I have also used their tailoring services too. Prices are great and service is excellent. I highly recommend Paris for your cleaning and mending needs. read more

People are great, the Price is very reasonable, care about your stuff, Always a good job

They ruined my Italian clothes which I wore just few times and instead of saying sorry they said it was old clothes!!! They definitely didn't do dry cleaning and just wash in washer which I could do myself. Horrible ppl and horrible customer service. I don't know how they survive read more

So, I read some of the reviews...I've never had rude service here. They are cleaners, not your buddies...chill out folks! Be the first to smile, say thank you first. That's what I do in life and life responds very pleasantly to me. Also, I've been coming here for a while now and a couple years back the owner lost his beloved wife to a hit and run as they were crossing the street in S.M. So if he was rude, maybe he was having a bad day! Is anyone not allowed that anymore? Sometimes, and often, there's more going on then you realize. read more

Got this gem in my inbox, didn't see it till just now but its from months ago... This "dumbass" is my 70 year old Father, who has just been through an enorrmous tragedy. Perhaps you should consider some human decency when writing these reviews. I would have been more than happy to help you with your dress situation, but these comments were not only unnecessary but they also indicate a wish of bodily harm upon my Father! Again, not necessary! If you would like to discuss your dress, you may call me at 310-670-1706. Nikki ------- The apple doesn't fall too far from the tree, why am I not surprised that I received this amazing customer service email after the tremendously wonderful and friendly customer service I experienced from the owner/father. (Nikki, that was sarcasm, like the sarcasm in my previous review. Since you can't tell the difference, I thought I'd spell it out.) Also Nikki.... everyone has tragedy in their life. Everyone. I'm a huge supporter of small businesses. I don't even like writing 1 star reviews (unless they truly deserve them) and this experience went above and beyond horrible. Instead of rectifying the problem, he began yelling on the phone and saying it was not his fault. The customer service was the WORST I've experienced and thats the facts. A refund, credit or acknowledgment of what happened wouldn't have replaced the gown but it wouldn't have lead to such a poor review. ------- To anyone else thinking about going to this establishment, you should now call Nikki if you have any customer service issues. Not the actual business. Who would've known right? read more

I don't know how the dry cleaning at this place is, but their hemming job sucks! I got my pants hemmed here and they stitched it loosely making it really shotty. It might rip at any point. And I paid $16 for it! Not the $5 they advertise. What false advertising! Never coming back! read more

This is a new review to replace my previous one. I am so tired of the horribly rude staff at both the Gateway/Pico and Sawtelle/National locations. First, I took pants to be repaired at the Sawtelle location. They charged me for the patch and just failed to repair the pants. When I brought them back, the staff tried to get me to pay AGAIN for the repair (that they never did). Second, the manager at the Sawtelle location sent me to the Pico location because his location couldn't do same day dry cleaning. I asked him if they would accept competitor coupons and he said that they did. After driving to the other location, a rude woman there told me that they didn't accept those coupons and she didn't know why the other store would have said so. So, basically they just wasted my time. When I called the Sawtelle location for clarification, the person that I spoke with previously said that he never told me that. He told me, and this part is just funny, that my question was "Do you accept your coupons?" REALLY?! read more

I hesitated on going here for a dress alteration because of the so-so reviews. I actually planned to go to Crest Cleaners, but see my review on why I chose NOT to use their services. Enter Liberty Cleaners... I called 5/13 to request a quote for the dress alteration, informing the gentleman who answered about the material and where I wanted the dress altered (in the chest area b/c I ordered too large of a size in case I gained weight before the wedding I'm in... never gained any, great for me, but now I had a very large dress). He advised me that he is the one that does the alterations and told me his hours (mornings), the estimate of the alteration ($25-35) and said that I could come any time they're open and someone would assist me in the measurements. Awesome, I chose to go here b/c he was nice, polite, and gave me a range (which is all I need b/c I know realistically it depends on the alteration). 5/14: I go in and am immediately asked how I can be helped by Emanda (sp?). I inform her I spoke with the man the day before and she directs me where I can change to try it on. I try it on, she does some adjustments, confirming a couple of times that its the right fit for me. That made me glad to know she truly wanted to make sure. She told me it would be a week, asking if that was OK timing, and informing me I could call to see if it is available even earlier. Awesome... Picked up my dress 5/20 as planned. Same woman was again nice, the dress fit perfectly, and it was $24 and some change, so on the lower end of the range. Totally appreciated that! Bottom Line - Good, honest work. I plan to retun to get some pants hemmed since they have a sign stating $4.99 for pants hemming. =) See ya soon Liberty Cleaners! read more

This is the only place I come to get stuff hemmed. I've never used their dry cleaning services. It's $5 to get pants hemmed, which to me is dirt cheap. I also had them hem a 1 inch hole in a shirt . That also cost $5. That seemed a little steep to me, but since it was about 2 years since I had the hole and never fixed it myself, $5 then became a total bargain. It takes about 1 week to get your stuff back. They are not open on Sundays, but have good hours M-F and limited hours on Saturday. read more

Here's my story with liberty cleaners, my first time here was 2 weeks ago to my dress hemmed. It was the dec 30th and it was my new years dress which I bought online and received on the 30th. when I tried it on it was dragging on the floor. I went to 3 other places they said its almost impossible that it will be ready for next day pick up. So I went to liberty cleaners based on their great yelp reviews and the lady overthere was so nice. She Agreed to hem my dress, she charged me a very reasonable price. I even asked her if she's gonna charge extra since I'm picking it the next day she said she won't. I took my dress the next day the hemming was exactly like the original hem it was all clean. They did a pretty nice clean job. This week I took my laundry there, few hours later I got a call from them saying that my laundry has a cashmere sweater that needs dry cleaning. I really appreciated how they sort the laundry and not just drop it all in the washing machine as most cleaners do. I love dropping my laundry there. I highly recommend them to those who want their laundry done at a good descent place. read more

They just dont good work. My sweater stain was still there eventhough I asked and marked before drop off. My husband's favorite jersey with his big hero's sign on it was damaged and no apologies. They took off the charge for the jersey after we complained but it doesnt solve the problem. Not recommanded this dry cleaning place after couple times of trying for conveniencet distance from my house. read more

I spilled OIL on my most favorite Ralph Lauren sweats and this place made them look BRAND NEW. It was a huge stain, the size of my hands and I seriously can't even see where the stain used to be it's so clean. I love this place and the management. So kind and easy to talk to. Definitely my new go to dry cleaners read more

DO NOT TAKE YOUR CLOTHES HERE!!! I took a $300 dress worn once to this cleaner. They somehow burned a huge brown spit in the front of the dress. When I asked the man about it he actually yelled at me and threw me out. I had been a customer for years, so I was stunned at this kind of customer service. I can do anything with the dress. I never pay this much fir a dress so it was a gift. There are many great places to bring your clothes. Do yourself a favor and avoid this read more

Note: review of laundry service only I came by and dropped off two dress shirts for laundry. Got them back in 2 business days. No problems with the cleaning, no buttons missing and service seemed average. Cost for 2 dress shirts $4.90. read more

I have had alterations done here, and my husband has had a LOT of dry cleaning and laundry taken care of here. He was quite happy with their work (fast and reasonable, clothes were presented beautifully) after being dissatisfied with other cleaners. Absolutely perfect alterations on my Dolce & Gabbana jeans, and very inexpensive. Where Ruffcut and another nearby cleaners wanted to charge me 10$+ per button, Liberty charged me $3.50. They also are quick. My pants were ready within 24 hours. I will be back, the work was perfect. read more

I recently got my suit cleaned here and I love the energy from the manager and my suit looked amazing! Family run. Great vibes. My new go to spot!! read more

I rarely use dry cleaners but I stained my favorite designer top with nearly a whole glass of red wine and was devastated. After bringing it here it came back brand new! On top of that the staff/service were incredible. This is definitely going to be my new dry cleaning spot and I recommend to all! read more

I've taken clothes in for Drycleaning- mostly shirts. They always came out great. Took pants in for hemming, great deal at $6! I gladly recommend them! read more

beware of lupe and this please. they are a fraud and do bad work. do not beleive the prices they advertise. they will destroy your clothes!!!! read more

Diana was very helpful! Despite the price increase, best tailor and dry cleaning in town!

Had my clothes altered here a few times now. They never disappoint. High quality, fast service, and reasonable prices. Highly recommend!

over priced charged me for repair i did not ask for close to my home but i would rather travel to find a better cleaner shockingly over priced their discount day is a joke and they do not promote it. i went there for years before anyone told me about it i will never go here again rip off read more

Came in to get a dress altered. Price was more than I expected but I don't often get alterations so I don't know. To shorten the hem on my dress was $30. Is that high? But they did a nice job although I never got a call when it was done. It wasn't a rush job but still a call would have been nice. I happened to be driving by and stopped in to check if it was done and it was. Will I go back? Maybe...probably. It's a convenient location for me. read more

They've been very great with hemming and tapering my pants, jeans etc. I'm 5'1, so all my pants have to be hemmed/tapered! Currently having a dress altered from super loose to super fitted for a wedding and they're very accommodating and understanding of my attempt to lose a few more pounds before the wedding and altering it to be more tight! read more

Great fast service; I had a wedding and the dress I bought needed a lot of alteration to be better. It was 3 days away from the wedding and the owner assisted me and fixed it for me in that very short time. Great fast service, I strongly recommend this place to everyone. read more