We accidentally walked into here and walked out very happy. Did not look like much from the outside, the inside was tiny but pretty cool. The food was amazing, but large serves. The cheese sticks were beautiful! read more

Parm - Cheese sticks - Italian Near Me - New York, New York

We were excited to not have to wait for much time to get a table here (compared with the parm in Nolita) but overall I'd rate this place a 3. The waitress forgot to bring us a bread basket. So we were pretty hungry, and the calamari was great but the portion was pretty small, even for two people. I ordered the eggplant parm which was awesome and very filling. My boyfriend got the chicken parm dinner, and loved it as well. Overall this is a solid place to go for dinner if you're hungry and in the neighborhood, but lacks the ambiance of the original. read more

Came here on a Wednesday night with family & friends & everything was perfect. I had this one waitress named may-yan & she was so respectful & sweet. Me & my family will be returning. Btw the zucchini was awesome!!!! read more

Oh my goodness!!!!!! Such a fun place with THE most amazing eggplant parm in the world. Fabulous music. Adorably nice waiters and David the general manager is just so nice and helpful it was just an amazing end to a fabulous New York experience. Oh and dont forget to order the garlic bread it is to die for. The waiters and waitresses were so kind. So yum great music, good food, close to everything....highly highly recommmend! read more

The mozzarella sticks are lovely, but that's about it. My mum and I got there ten minutes before the rest of our party (4 total) and they said they couldn't seat us until everyone was there. As a local who has eaten at parm often I know that they have lots of open seats. Strange that these doofuses alienate the only people they have. Never eating at this shithole again. read more

Avoid this place. Happy Hour is a scam. Bartenders and managers are not friendly. Parm has a B Rating, food is decent and overpriced $20 for a sandwich? Are you kidding me? Please just go across the street. This pace is whack. Foh read more

Worst service ever. Food was ok but the servers and the manager we're rude and food took over 45 mins to make. When we asked for the manager he said it was because we asked for a custom dish. Grilled chicken rather than breaded chicken... That took 45 mins? Manager offered excuses rather than taking care of us and offering us something while we waited. Won't be back here! Bad service! read more

Found a bunch of little Pete's at Parm. It's a multiple catch mouse trap. Food was 45 min late. Gross. Never again

Came here for a Meatball Parm to take out. Ordered at 11.40am to avoid the rush and still had to wait 25 mins before it came. Then when it came it was cold. Tried to talk to the Manager and no one was interested. Terrible avoid!! read more

Great atmosphere and food. Would go back again and sit at the bar but only it Gigi is there. Thanks for the amazing service and drinks.

I am in love Parms Food is perfectly portioned the atmosphere is delightful as is the friendly knowledgeable staff this place has it all from appetizers to the Fantasic desserts you are gonna love Parm bravo bravo bravo read more

I am not a picky eater but this place has the worst pasta . All the pasta dishes we ordered were cooked in slow cooker. Mushy is not even the word for it . Cup of Noodles would be 100 times better. read more

The best chicken Parm I've had in a while. I think it's the cheese, because the mozzarella sticks were also really really good. I like the 50-ish theme to it too. Service was good. It was a nice day date for my husband and I. Would definitely go back, especially since I didn't get to have dessert :( read more

I'm really kinda surprised by the food here. Perhaps it was my choice, so I'm only going to review the food I ordered. Service gets 5 stars and the wait staff and host went all out to be welcoming and awesome! So that's great. We ordered some fusilli noodles with just butter, and the meatball appetizer. For an Italian restaurant, these meatballs were really bad. I wouldn't order them again. They seemed raw inside but the waitress said it was bc it's a mix of beef, lamb and something else (and breadcrumbs). They were just yuck to me and the sauce was edible but salty. The fusilli noodles - WOW salty! But, that may just be me bc we cook with very little salt. Overall, we'd go here again to try something different and it was very friendly for my toddler and for lunchtime. Great space, you could hear yourself talk in your booth but I couldn't really overhear the next booth. I liked my experience here much more than I liked the food. read more

Awful. Food took forever to arrive because the waitress forgot to put our order in according to one staff member although she claimed it takes a long time to make fresh food. The food was far short of fresh. The parm was charred and the salad had wilted lettuce. Overall a very sad experience. If you're hangry you'll leave here just angry. read more

I've only got a couple dozen people following what I write... and I haven't written in months, so sitting at my keyboard with my carefully organized thoughts about last night's dinner at Parm seems moderately silly. That aside, I'm going to be careful here. Parm has promise. I'd like to see this location succeed. Battery Park restaurants seem to have difficulties. The problems started before we arrived at the restaurant. I called to see if we needed a reservation for two (and a toddler) for 6:30 on a Saturday. BPC tends to get a little emptied out on the weekends. Even with Parm being across the street from a movie theatre, I didn't really think it would be necessary. Still, we were going to have our toddler with us. I also wanted to make sure the restaurant had a high chair for her, so I called. Parm's calls are answered by an automated system that directs you to their website. Big mistake. The restaurant business is as much about service as it is food. What if there are questions, or special requests? I went to the website. The reservation asks you for any special notes or requests for your party. However, when you click on the link to finalize the reservation, you are transported to OpenTable. OpenTable wasn't working very well last night. So, I got back on the phone to see if I could get a live human being on the other end. There was an option to ask questions. Once I pressed for that option, I waited on hold- listening to Sinatra- for a LONG time. I finally decided to try OpenTable again, this time making it through. No one ever answered my call. Thank goodness we did have that reservation because there was a LONG wait for anyone who didn't navigate the online tsuris that comes with booking a table at Parm. We saw people there when we arrived who were just getting seated 90 minutes later, as we were leaving, despite tables sitting empty for a while. That's another story and it's not mine. We were seated immediately. There was a highchair. Luke warm tap water filled our glasses quickly and repeatedly. Things were working. The menu is very short and basic. Our server took our order quickly and our appetizers arrived within minutes- a favorable thing when you have a young child dining with you. The food is fine. It doesn't blow the doors off of anything, but it is good enough and priced fairly enough to get diners to return. Bread (and olive oil) followed after the appetizers- a misstep but not a catastrophe. Once the appetizers were cleared we then sat and waited 50 minutes for our entrees. At one point- 30 minutes into the wait- our server came to our table and asked: "you had your entrees, right?" No. We hadn't. Ten or 15 minutes later, I asked our server: "have they (the kitchen) forgotten about us?" She apologized and told us the kitchen was a little backed up. One would think that with SO many people waiting for a table, they'd make a point of serving the entrees a bit on the faster side, so as to flip the table sooner and seat the people standing by the bar (there were 50% more people waiting than there were bar stools). We watched the people at the table next to ours- also with a toddler- get seated after us, order, eat, and leave, before we ever saw our entrees. Another interesting side note: once those people left, that table sat empty for the rest of our time at Parm, despite all the people waiting to be seated. Something's amiss here. The entrees eventually did arrive. By that point the baby had fallen asleep. Good thing. That could have gone another way. The food was hot (as though the plates hadn't been sitting under a heating lamp waiting to be served). The portions were on the heavy side- something we appreciate. A little salty, but good. We ordered chicken parm and eggplant parm. You sort of have to- there are only a handful of entrees to chose from. Now, Parm seems to want to be known for its Ice Cream Cakes. Odd for an Italian restaurant. Odder in the Winter. But it was unseasonably warm last night. Also, we spent all of our time while waiting for our entrees staring at a big board with all of the restaurant's many Ice Cream Cake flavors. We don't often order desserts, but after an hour+ with the Ice Cream Cake menu in our face, there were a couple of flavors we were willing to try. The problem is, none were available. When our server returned to our table after our entrees were cleared to ask if we wanted dessert, she informed us they only had THREE of the MANY flavors listed on the board. We passed. When the server returned with our check she informed us that our entrees had been "comped" because of the wait. We appreciated this. However, we'd rather that not be necessary. Parm is not exactly new anymore. Not for a New York City restaurant with two sister locations. These kinks should not be happening. Not for a restaurant that wants to survive in profitability. We'll return, I suppose. If they're still there. read more

Food is amazing. Service not so much. Also, a great choice for takeout! Favorite items: farro salad penne scampi pork milanese the Ozersky sandwich read more

Yuck- terrible experience. We went here shortly after the Brookfield Place location opened and it was so bad we'll never be back. Maybe we just hit it on a bad day but the service was bad/ non-existent. The food, when it finally emerged, was almost inedible (and I'll eat almost anything!). It was just so unpleasant that I'm almost lost for words. I have heard friends talk about how much they like Parm so maybe other locations are better but I guess I'll never know. Too many good restaurants in NYC to waste money on a place like this. read more

Walked out before we could even order because every single employee we interacted with was extremely rude.

Just had a business lunch here. Wow, this food is good! I am not a big meatball lover but the meatball app here is my exception. They are so soft and tasty. And the garlic bread is just plain crazy. At this lunch we both had the chicken Parm dinner; fantastic. Service was good, and the manager Carter was friendly and helpful. Parm has become a business lunch staple for me. It may be a little pricey, but the food and location can't be beat. read more

Weird experience. Restaurant looks like a Johnny Rockets and its huge!! Hostess was wearing slippers. Not cute fashion slippers, fuzzy slippers I would wear at home. My friend asked what the difference between a hero and roll were and the response was (no joke) "well... A hero is a hero and a roll is a... Roll". We decided to wait a by to order dinner and when we finally did, server #2 said "I'm sorry I'm not sure if the kitchen is serving sandwiches". WAIT. I'm at parm and they aren't serving sandwiches? Weird. Just weird. read more

Came here for a team dinner with a group of about 30 people the other night. The service was just amazing. Everyone was so incredibly nice and attentive. It's so easy for things to go wrong with a big group, but the servers didn't let that happen. Food was great, down home Italian. The meal flowed so well. Can't compliment the staff enough. Great group of people. read more

Average at best Italian, nothing spectacular. The portion size of our dishes were moderate, perhaps a bit pricy for what we got. Service was uninspired, but this place seems more like a food factory than somewhere you'd go for an experience. If you need to eat and are nearby, they certainly can feed you. read more

Came here with friends on Saturday night before going to a movie across the street. I was a bit skeptical after noticing it had a B rating, but the service and food were fine. During our meal, however, we saw a mouse run across the restaurant. My husband mentioned it to the hostess, who was freaking out about it but did not apologize or do anything to make the situation better. When our waiter came over to the table, my husband mentioned the mouse and the waiter just acted surprised. We didn't receive an apology and everyone working there just seemed to act as though it was business as usual. I understand it's a restaurant in the city, and these things happen, but I was very disappointed by the lack of response and the fact that no one seemed to care about our experience. read more

My boyfriend and I have been to this new location twice now, and we were devoted customers at the Mulberry Street location. First, the good: there is more space. The parm dishes taste fine, and the portions are large. The famous ice cream cake seems unchanged. Unfortunately, there are also a number of disappointments. At this location and the Mulberry Street one, the menu has drastically changed under the pretense of having more "variety," as our hostess claimed. But by change, this means that you can no longer order the baked ziti as a side and instead are made to have rotini in vodka sauce despite there now being several pastas on the menu. Why not allow us to try these pastas to encourage customers to enjoy the supposed variety of your menu? Because Parm is cutting costs. The vegetable sides and daily specials (patty melts, Italian Thanksgiving, veal parm, etc) have also been removed from the menu, both of which had made Parm unique and delicious. The turkey breast is also bizarrely rubbery after having formerly been the most exquisite roast turkey I had ever had. You have to dress your own salad, which had previously been delicious, incorporated romaine instead of all iceberg, and had olives and onions. In other words, it was balanced and something I had looked forward to. The drinks are all sweet and kitschy. Where is the black olive martini? The servers are pushy rather than gracious--we got attitude for not wanting to drop money on unappetizing drinks, and my boyfriend's platter initially came with plain pasta. In turn, my food got cold as we waited for the correction, and there was no overture to comp anything or provide a small appetizer to tide us over for their mistake. I guess we were being punished for not running up a large bill for charmless, lesser quality food. Why? Why ruin a formula that had been working for years? To become a weird, underwhelming chain restaurant like the Shake Shack around the corner? Parm seems to want to make even more money, but destroying its charm and quality isn't the way to encourage repeat business. read more

Good food. Bad service: One host up front during lunch hour rush Multiple requests unfulfilled Didn't clean up after clearing plates Knocked food in my water when clearing plate Slow service in general Took 5 minutes after being sat to be greeted Perplexing: Floor mgr slow to react to multiple people upfront (who doesn't ask another waiter to help or anticipate rush?) Floor mgr doesn't thank us or others on way out Summary: Surprised owner has not fixed issues. Three stars on Yelp and general bad word of mouth would seemingly be cause for action. read more

Parm has a nice atmosphere and friendly staff. The food is well done but very heavy. We had a chicken parm hero and eggplant parm roll. The "roll" is a sesame roll and the total size of the sandwich is larger than a large hamburger. It is plenty for most people, but they do offer a "hero" which is a larger 8" sesame sub. Both are great but the hero is almost too much food. Get here before noon to beat the lunch rush. You can call in an order to avoid the lines. Overall it is good, but the food is heavy and filling. Make time for a food coma afterward. read more

The owners need to staff this place better. It's so delicious, but no matter when you go - lunch, dinner, happy hour - it's never staffed adequately! It's definitely forced me to move away from having this place as a go to spot. Even now, waiting for a delivery, they can't even answer the phone! Been on hold for 7 minutes! Hope you guys can shape up because it's hurting you guys read more

Good sandwiches but on the pricey side. Well worth trying them out if your in the area. Everything is fresh and you can taste it.

Food: 2.5/5.0 Service: 4.5/5.0 Cost: 5.0/5.0 Location: 4.0/5.0 Was brought here to meet up with a friend one night. Immediately, I was welcomed to a charming vintage decor. We arrived pretty late so there weren't may people there, but needless to say, we were seated immediately in a booth. I ordered the dark and stormy cocktail which was mixed perfectly each time I ordered it. Food-wise, the flavor was OK. Everything was cooked well and hot but the taste, in my opinion, was slightly bland. I had the mozzarella sticks and the Penne scampi. The mozzarella sticks were meh... Average at best. I will say they weren't as greasy as I have had in the past. Taste-wise however, they tasted as if they were frozen prior and placed in a microwave. "/ The cheese wasn't completely melted so it was like eating bread coated string cheese. The penne scampi was also underwhelming in taste. I expected the garlic sauce to be a bit more garlic-y but the sauce tasted flat. I will however say, everything was cooked superbly. I like to end things on a good note, so I will commend the service of our bartender, D. Like I said before, we arrived late, maybe a few hours before closing, so our waitress was about to leave. D was very welcoming and constantly checked on us to see if we needed anything. read more

Terrible. Everything we ordered was tasteless. How do you mess up mozzarella sticks?? How is your marinara tasteless?? Ordered the baked ziti and Bolognese... Terrible! So sad we went. $100 for dinner for 2. Airport food is better. read more

Ordered crispy zucchini which was decent (battered/fried shoestring zucchini). Fusilli tasted good but was drowning in sauce, so it was a bit salty at the end (still ate most of it because it was not bad, dollop of ricotta balances the sauce out). Husband ordered the chicken parm hero and it was delicious. But we got a side of broccoli for the kid and it literally looked like they made it from really old broccoli that they trimmed to get rid of the spoiled parts...they should not have served that. read more

Parm - Garlic broccoli was sub par. - Italian Near Me - New York, New York

Good time. Great atmosphere went 130 ish on Friday. Ate at bar. Great service too. Rose' worth a try. read more

Parm - Yummy! Cucs tossed with buffalo and blue chz! Surprisingly delicious. - Italian Near Me - New York, New York

Food was actually good. But the service was SO slow. There were more workers than customers but it took forever to get refills or water. They serve their coke from a can???? Sandwiches were great. Fries, meh. Ice cream desert cake yes! Rather expensive for what you get. read more

If it wasn't for the spicy rotini parm battery park city would be the worst restaurant in nyc. In the past they raised their prices over twenty five percent claiming it was due to "inflation" (they actually tell their customers that...) They've cancelled multiple online delivery orders nearly a half hour after being placed because, according to Grubhub, the restaurant wants to "close early." After a recent delivery order was missing items I called to the restaurant and was met with nothing but hostility. I'm sorry that my missing 11 dollar sandwich was a inconvenience to the woman I spoke to on the phone. The food quality and portion size does not warrant its price point. Despite all these limitations the spicy rotini is straight fire; it's the only thing that will keep me coming back to his customer service challenged establishment. read more

Ordered delivery from this place and they took close to 1.5 hours to deliver just a chicken Parm roll and fries -- I called to check on it and they say it's almost there and it takes an additional 30 minutes, not a single apology offered for being more than an hour late. Horrible service. read more

I like to think of Parm as a poor mans Carbone. You'll definitely get a solid meal but I wouldn't say it's anything to go crazy over. I'm a big fan of Battery Park so I'd recommend this location, but they also have one in Soho and UWS. For appetizer I have had the crispy zucchini and calamari which are both good for sharing. For pasta, go with the rigatoni - you'll get a similar Carbone experience for half the price. For main, both the eggplant and chicken parm are delicious. If you're looking to go the sandwich route, I didn't find the meatball to be very good but perhaps I just had an off day. read more

Had high hopes, but when I arrived my party had to wait a bit for a table at the uncrowded restaurant. One order was a little messed up and I have to say that my sandwich wasn't even fully warm. It was just a bit of a disappointment. Not horrible, but I won't go back. read more

I went with a group for a team lunch. The Calamari was possibly one of the worst I've ever had: tough and uneventful. The Eggplant Parm was excellent, as was the Arugula Salad with Avocado. Service was not that great. Dirty appetizer dishes were left on the table after the entrees were served. Never got the lemon I asked for. read more

If I could, I would give this place zero stars. It is a lunch place that you would order sandwiches from. Appetizers are greasy and nothing special. Best thing on the menu were the meatballs which were very good. Also, the lemon skillet chicken was not bad. We had a party of 12, the place was not that crowded and service was awful. Although waitress was sweet, service was not good. The people in my party that ordered pasta dishes had to send them back because they were extremely salty and could not be eaten. Like I said, probably okay to order sandwiches in for lunch as we do many times but to go there, so not worth it when there are too many other restaurants in that area to choose from. Don't waste your time and money on this place. Gets a minus 10. read more