We got the $25 chicken parm, thinking it must be a hallmark dish if the establishment is named after it. Think again. You can't even taste the thin chicken through all the breading. The cheese is gelatinous and sauce as if its from a can. The other dishes we got were equally disappointing. Food quality does not match the prices. read more

I haven't dined in yet, only just got take out, but I do plan to return to try some actual parm- it looked quite yummy. All I can speak of is the chicken Caesar salad and buffalo cucumbers. I'll start with the good- the Caesar salad dressing is tasty, and the fresh shredded cheese is a nice touch- it all comes together perfectly, and I think I'm a pretty tough critic where salad is concerned. The croutons are also fresh and made in house- the kind that expel rich olive oil when you bite into it. My husband says it is arguably the best Caesar salad in BPC. The only problem with it is its size- it's pretty small for the price, but I didn't mind too much as I wasn't looking for a big serving. If I was 'omg starving' I might feel differently. The not so great... the buffalo cucumbers are completely uninspired. Imagine you hadn't shopped in a while, looked in your refrigerator, and found a cucumber, a bottle of Tabasco, and some crumbled blue cheese. Throw that all together in a pathetic attempt at cooking, and this is what you get at Parm. When I ordered it, I imagined that I was getting a fried pickle of sorts, tossed in buffalo sauce and served with blue cheese dressing. That would be pretty cool. This was literally just slices of unpeeled and uncooked cucumber, doused in a flavorless yet very spicy sauce (and I should note- no sauce is too spicy for me, so this would be a bit much for the average folk), topped with crumbled cheese. It just makes no sense. Definitely skip that one. As for the rest, I'll return to see. UPDATE: Since trying this place out, we've gotten take out a couple of more times. The second time, I tried the chicken parm on a roll, which was very good, in my opinion. Not the best I've ever had, but above average, and enough to keep me coming back. The chicken Francese was decent- if anything just a little bland. It could've used a little more flavor and tenderness (the pieces were too thick for Francese), but I enjoyed it overall. Mozzarella sticks were also good, and still crispy. The last takeout visit didn't go as smoothly, but they handled it so well that I feel it counts for a lot. We ordered two Caesar salads, chicken Parm on the bun, mozzarella sticks, and baked clams. On this visit, everything looked and tasted different. I'm hoping it was just an off night. We were displeased when our rather expensive salads included 8 large leaves and no dressing. Whereas before, they both mixed in dressing and included on the side, this night there was nothing but dry lettuce with croutons. They were apologetic when we called, and although they hadn't yet begun delivery, they ran dressing right over, and threw in a slice of pie, which I thought was rather classy. Unfortunately, the Caesar dressing that night was SO mustardy and different from before. I appreciate that the dressing was made fresh in house, but wished someone tasted the batch first. It was hard to eat. The chicken was also overcooked and tough, and the bun soggy. The mozzarella sticks, usually crispy to my delight, were soggy as well. The clams were fine, but 6 tiny quarter sized clams are hardly worth $14. It was overall an unenjoyable meal that deferred my recent craving kick for Parm. I was so impressed with the staff though, that I'm willing to give them another shot. read more

We ordered delivery last night. Eggplant Parm sandwich and the ozersky. I have eaten at this Parm many times between work lunches, eating dinner at work and just ordering at home. I know the ozersky comes with fresh mozz and spicy peppers. Last nights delivery came with store bought mozzarella slices and no peppers. The eggplant Parm was cold but that was expected when the delivery was 45 minutes late. I suggest ordering somewhere else if it's any time that is remotely busy. They seem overwhelmed and can not process orders. Sending a sandwich with makeshift mozzarella when you make mozz in house is an insult to customers read more

Met my family hoping to have a decent dinner but it didn't turn out that way. How can you mess up a simple garlic bread? Well, Parm managed to ruin garlic bread. Calamari ration was a big letdown. I needed a microscope to find my fish on my plate which was ridiculously overpriced. Salad was heavy on the oregano & salad quality ingredients were as poor as an Olive Garden salad. Ugh! couldn't take more than 3 bites. Save your money & go somewhere else. Slow service & substandard Italian food -- what a shame. read more

Chicken parm sandwich was a great choice. Side salad was perfect and the meatball on a roll was tremendous. Great service and very clean, four stars. read more

Not worth it at all. Food seems packaged, not fresh. It also took an hour for two soggy chicken parm sandwiches. Also table next to us had to leave and get their items to go because it took them too long to make a SALAD. Not good and neither is the food. read more

This is a nice addition to the neighborhood. I hadn't been to the other Parm locations (apparently, a New York chain), but think the diner family-like feel restaurant will do well here. There is also the corporate crowd though I have to say you almost ruin the feel of this place by having it open into the uber corporate lobby of 250 Vesey. In any case, this place is unique because you see all these kids in the booths but also a full fledged bar to cater to that corporate crowd. Hard liquor display and kids all together in one location, but it doesn't seem out of place here at all. Go figure. Only in BPC. I had the Ozersky sandwich and it was up there with one of the best sandwiches I have ever had. It is like roast beef mixed with some mayo and a lot of jalapenos and fresh mozzarella slices on a toasted bun. It really tasted quite perfect. I did think it was a bit small though. Usually at these places you get these overwhelming sandwiches that no one can finish, but the sandwiches here everyone can finish and feel sated, not full. Definitely order appetizers as well. They do sell ice cream cakes (great for group parties), but you pretty much have to buy the whole thing. Only two are served by the slice. One is called the Elvis which pretty much sums up the vibe and time period this place seems to be trying to give off. read more

Went for lunch after visiting the pop up museum of feelings today. The hostess & waitress was very nice, The food it really great, I had the calamari & my sister had the rigatoni w/ breaded chicken cutlet! We Will defiantly be back! read more

I originally gave this place 5 stars, but have downgraded it after my second catering order. The food came almost 30 minutes late, and despite my special instructions to include extra disposable plates and utensils, my order came with none. I don't understand how any restaurant could send off a catering order without including that?? The food is delicious but I'm very disappointed in that oversight. My first time ordering was much better though. I had salads and sandwiches catered for a lunch at my company and my boss texted me mid-meeting to say how much she LOVED the food. The catered portions are served in high quality red boxes which is a simple yet elegant touch. The Sunday salad was a hit and so were the sandwiches. Their online ordering system is convenient and easy to use. Will definitely be ordering from here again in the future! read more

Reservations can be easily made via OpenTable at Parm (Brookfield Place), where delicious Italian dishes, are served by a friendly and lively staff in a fun retro diner like environment. They also play upbeat oldies from the 70s-80s! Parm is perfect for grabbing dinner before heading to the movie theater across the street. read more

Two words... Ozersky Sandwich. That & the turkey hero with the crack sauce are my favorites. This location is much bigger than soho and they even have a take-out deli. Service needs a bit of work. They kept mixing up the orders between our table & three other tables that were next to us. All four tables ended up turning down what was apparently complimentary dishes because the staff neglected to say it was complimentary. Luckily, the ozersky made up for it. read more

Shortly after my last review I got an email from the new manager apologizing for the experience, thanking me for my fair review and inviting me in again for another try. I thought that his email was exactly what it should have been, accepting that there is a problem and stating that they are working on a fix. For doing the right thing in response to my review I am giving them an extra star. Last week we decided to give it another go, and so we went with our 3 year old daughter and her two favorite dolls for a dinner party. Despite the managers request for me to contact him before coming in again, I thought it best not to do so and get an unadulterated perspective of if changes were made. We were quickly greeted and after a brief wait were shown to our table. The hostess happily brought over a booster for one of my daughter's dolls to sit in and someone quickly brought over waters for the table (my daughter's was in a sealed to-go cup). Waitress was very polite and accommodating; bringing out extra plates for my daughter's dolls, checking the kitchen to see if a change could be made to a dish and advising us in advance of the upcharge for the change. Food was excellent as usual and came out of the kitchen quickly. Overall, had a great experience and so they get a second star back for service. Congratulations to Marlon, the manager, for following up properly and actually doing what you said you would do in your email. The place has turned around, let's hope that they keep up the good work. read more

Arrived late in the evening- hardly an empty table with a bustling waitstaff. I was a party of one so I sat at the bar enjoying my Moscow Mule. The arugula salad tasted good, but the presentation was left to be desired as the peanuts and figs were hidden below the arugula. The waitstaff was very personable and friendly. Great music. read more

I love the food here. Too often the place is nearly empty, and tonight was no exception. There were at least six empty tables I could see from the seating counter. But they would not seat me. After discussing with the manager I was told that there were not enough servers and in addition not enough cooks. I do respect the manager for entertaining my questions. However, I can't understand how on a holiday weekend the restaurant failed to staff a busy area restaurant appropriately. Sadly, it's the last time I'll visit. I'm happily seated across the street at another establishment, watching the beautiful sunset. read more

Good for a casual, no frills Italian dinner . The place is decorated upper scale diner style. It's easy to make reservations or walk right in. It's a large location with tons of tables. I love their rigatoni fra diavola - it's a little spicy and the pasta always is perfectly al dente. However, I have 2 complaints about this place. First, they don't bring out bread before the meal which is strange for me for an Italian joint. You can order their $7 garlic bread but it's so soaked in butter it's barely edible. It kinda tasted like movie theater popcorn? Secondly, I've been disappointed all 3 times I've been there by the service. Each waiter I've had there just seems not to be the brightest crayon in the box. Asking dumb questions, forgetting to bring requested items, struggling to understand how to split the bills (promise these were not complicated tasks). One time my boyfriend ordered broccoli rabe as a side to his pasta and they brought it out as an appetizer before the salads. It was really strange. I still go back often for the rigatoni but the service leaves something to be desired. read more

Parm - Rigatoni fra diavola - Italian Near Me - New York, New York

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Back in New York and stopped by Parm on Columbus Ave plenty of seats available ... a pretty good place to hang, cha and grab a bite with some friends. Enjoyed a chicken parm hero and a beer ... good ambiance. read more

Great meatball parm sandwich. Attentive staff and the general manager, Brian C. was walking around asking guests how their meal was going. I will be going back early this evening for an early dinner before I get the ferry back to Hoboken. I told my server that I was pressed for time and the food came on time and very satisfying. Try it once and you will return as I will do again. read more

I walked into Parm on Vesey street,not knowing what to expect.I was with My Wife Nina and son Jack. We were were seated very quickly and the rest of our time there was amazing.Food, Drinks and just the great people that work there. We enjoyed ourselves ,the GM Mr.Carter came over spoke to us really caring about our time at his place and the City he truly loves. He pointed out great tourist locations,I will recommend this PARM Location to all friends going to NYC, John Beggins,St.Pete Fla. read more

Awesome comfort food! The rigatoni fra diavola and the ozersky (along with the extra crispy fries that come with it) are made with high quality ingredients and delicious - we could never get sick of them! There's always tables available so it's a great casual dinner spot whenever your craving for Italian food strikes. The service is very attentive, and dinnertime is crowded but never too loud. Great neighborhood spot! read more

Great place to celebrate a birthday....Tianna was a super waitress heroes were oversized and tasty and the ice cream cake was a great ending to a fun lunch celebration read more

Takeout has been much better than dining in. I ordered the same dish I always ordered (pasta and add in chicken). Dining in this time my pasta dish was tasteless and the chicken was burnt to the point all I could taste was the black charred bits mixed in my pasta. I pushed aside all the chicken (which was basically all of it). Waiter came over several times to ask if we wanted more wine but not once asked if everything was ok. Even upon clearing our table the waiter looked at all the blackened chicken pushed aside and didn't even ask or mention anything. Of course they charged us extra for the chicken and I didn't want to bother complaining. Disappointed and won't be back. It could have just been a bad day for the chef but also the fact the waiter ignored this makes me not want to come back. read more

I had the party melt. They use a meatball, rather than a burger patty. It was pretty good, but I really do prefer a burger patty. That said, I like this place. It has a nice and lively vibe. The fries were crunchy. I would give em 3.6 stars. It rounds up to 4... read more

I learned about Parm while watching Master of None. After seeing the Chicken Parm on a sesame hero in the first episode I just knew I had to have one... and boy did it live up to my expectations. The staff are great, very attentive and customer service oriented. My server, whakeena was great. The manager, Brian, runs a very tight ship. I look forward to making this a regular place and start bringing more people to experience Parm!! read more

This place is a cross between a diner and an Italian restaurant. Don't expect it to be super authentic Italian food. I got the rigatoni and it had a bit of a spicy kick to it which I like but the rest of it was average. It felt like something I could get the same flavors of at home if I made it myself. read more

Parm - Ice tea - Italian Near Me - New York, New York

The Ozersky was amazing, and my boyfriend enjoyed his chicken parm hero. As soon as I sat down at the bar, a bartender came over pretty quickly to ask if I'd like to see a menu, answered my questions, and was generally very friendly. I'll definitely be dining here again and again considering there's so many great items on the menu. read more

5 stars for sure. Parm has incredible excellent food for a bargain of a price. Come happy hour for the cheapest drinks in the tribeca battery park neighborhood. The ezersky sandwich and the meatballs are to die for. In addition, the general manager runs a great operation, always checking in on your meal and even comes over to crack some good humor. Absolutely love coming here during my busy work day for an awesome dining experience. read more

The food is mediocre but the waitress made our night worthwhile and amazing, which is the reason for the 4 star rating. I want to give a big thank you to the young woman named Abigail who served our table with such courtesy and exemplary service. Thank you Abigail! read more

Don't waste your time here,it's a rip-off just like the rent here in Battery Park City. I ordered Baked Clams and all we got was a measly 5 f***ing clams for $14. I get 25 baked clams in Florida for $8. Then I ordered the Meatball Parm for $15 and the meatballs were pink,not cooked,imitation provolone cheese,not even hot or melted with a tad of tomato sauce (not Marinara) on bottom of meatballs (it's supposed to be on top of the balls as all us NY Italianos know) and it was ice cold. AVOID this place at all costs! read more

Came in last night (Tuesday) for happy hour at the bar, ending up moving to a table for dinner. Bartenders and our server were super nice and so was the manager, he chatted with us for a good bit and actually recommended what we should order. He was really friendly, chatting with everyone and checking on all the tables and his recommendations were spot on. The food was yum especially the cucumber style fries, the mozz sticks and zuchinni fires! Will be going back for more!!! read more

Would give it zero stars if that were an option. Have this place one more shot and I want my money back. Food was cold and very disappointing. Service was terrible. Had a great first experience back in the winter but last two times something changed. Will not be back. read more

Perfect for families with kids! My kids order from the adult menu here love the food! When venturing into the city they always insist that we make a meal at Parm part of the trip! Sometimes we come in just to go to Parm. Most recently we arrived on a rainy Saturday after taking in a movie around the corner. We have been to the upper west side location and noticed the Part location in BPC and we did not need to look further. The restaurant is so clean. The service was beyond friendly and accommodating. We were seated quickly. Our server had such a nice rapport with our son. Our food arrived and it was just as absolutely delicious as we are used to being at the other location. I love the concept here and the food is great. There are lots of options on the menu so we usually do family style and there is usually plenty even to bring back home. Definitely try the garlic bread, the chicken parm (of course), and the faro salad is ridiculously good - definitely a favorite! The manager just happens to be the nicest person ever. He checked on our table, not just routine, but with genuine interest in how we enjoyed our meal. Do not miss. read more

Wow I am shocked by the mediocre reviews on here. My experiences at Parm have been nothing short of fantastic. From the unbelievable food and music to the extremely caring and happy staff it is obvious this is a restaurant managed by restaurant professionals who know what they are doing and care deeply about the product they are putting out there. Having such a warm and delicious restaurant in a neighborhood my kids and I find ourselves in very frequently is such a win! Go to Parm and enjoy! read more

Came here with 2 kids with a reservation. They made us wait 30 minutes. Somehow everyone else that walked in got a table except us. Hostess was super rude and really didn't care about the fact that we had kids with us. read more

I've been to the original Parm on Mulberry and thankfully the food quality is just as good here. Kinda confusing to find the entrance as it's not connected to the inside part of the mall. The chicken parm is always good but I've always thought the turkey sandwich is the special thing to eat here. It's unlike any turkey sandwich you've had. My favorite turkey sandwich in the city. The ziti was surprisingly good here too. Very fresh mozzarella. read more

I am never blown away by Parm. Friends rave, but it doesn't do it for me. The first time I went I got the meatball sub, which was only OK. I was told I needed to get the chicken parm sandwich to get the true experience. So I went back and had the chicken parm, and I was still left with an overwhelming feeling of "meh". Am I missing something? Are my taste buds defective? I don't get it. read more

Right entrees on menu. They were out of fish and pork. It was 8:30. Service was poor. Manager comped us a glass of wine. Food was average. Go anywhere else. read more

DO NOT ORDER FROM THIS RESTAURANT. Hands down worst service of any restaurant in the city. Ordered Food For dinner and after 40 minutes they cancel without notifying me. When I called the restaurant they said they canceled orders because they were too busy servicing people in the restaurant. They apologized and te-issued the order. After 2 more hours I was assured I would receive delivery and never received it. When called back no one answers. WORST RESTAURANT EVER. read more

I had an excellent lunch here. The menu is small but the pasta is made on site. The service was excellent and were seated promptly upon arrival. It was an over a very good experience. read more

We showed up, party of 8, with no reservations but they did everything they could to accommodate us and make us feel comfortable. Even tho my cousin had outside food they made fun of it saying their food was better, unlike the restaurant across the street, Elves (I think ) totally kicked us out because of it. . Anyways. Started of with some good Shirley temples. I ordered the chicken parm dinner which was amazing. 3 pieces of chicken with spicy pasta on the side. I didn't expect it to be that good. My bf ordered the chicken lemon, had great flavor but too much beans on the plate itself. My cousins ordered some Italian fries which were also amazing and had a lot of flavor. Also the garlic bread. Not a fan of the sesame seeds tho. The service was also on point. From our waitress to who I believe was the manager in charge. They made sure they found us great seating and made sure we were really taken care of and made sure we didn't feel left out. Since our table was right by the bar and not the restaurant section. Overall experience was awesome. read more

Parm - Chicken parm dinner with spicy pasta. - Italian Near Me - New York, New York

The Parm at Brookfield Place is the place to go if you have all the time in the world for mediocre food. We were a party of 5 for lunch and were seated promptly. It took 20 minutes after ordering for the waitress to serve 2 sodas at a time. Trays were invented eons ago. We waited over an hour and the food never came, so we had to take out the meals. I asked the waitress to separate the fries for each of us. She gave each of us a container of fries with 20 skinny, tiny sticks. The least management could have done after the painfully slow service is to give each of us an order of fries. The Italian fries were good, because I was starving. The chicken parm hero, not so. The chicken was dry because it was probably kept under a heat lamp. Conversations with other co-workers indicate that slow service is the norm, up to 1-1/2 hours for a sandwich. read more