The food was gross. I ordered online and got Mongolian beef with white rice, hot and sour soup, and sweet and sour chicken. Mongolian beef was okay, the rice was hard. The sweet and sour chicken was inedible. Rarely do I waste food but I didn't even eat half of the "meat" (it was mostly batter), there was barley any sauce so what was edible was extremely dry. The soup was fine, over salted but at least it was edible. This was my first time trying Pei Wei and it'll be my last. I could've gotten better food at a gas station. Waste of money and time. ...Now visit #2. Just enough to go up to two stars. Boyfriend got Kung pao chicken and it was dry and flavorless with hard rice. I got the honey chicken which we surprisingly good! I asked for extra sauce on the side and that was a good choice because alone it was a little dry. I would get that again if I ever go back to a Pei Wei. That honey chicken is the reason I went up one star. We also got snicker doodles because we LOVE snicker doodles and they look great. Look great, yes, but the taste is bland with a gnarly after taste that is NOT a snicker doodle. Pretty bummed. I want to love it but alas, another disappointment. read more

Great food, fast service and fairly priced. All the salads are superb. I especially like the Pei Wei Spicy chicken salad. For dieters, they also have lettuce wraps. read more

I like it, sometimes place doesn't look so clean, but when your craving oriental food, that's reasonable, I guess I can overlook some things. read more

This is the 3rd time my order has been wrong with this location, how can you confuse Honey Shrimp with Orange Chicken. Do chickens swim? I they do...they don't taste like shrimp. read more

Customer service was horrible! Employees working on 1-11-19 at 715pm appeared to have the "I don't want to be here attitude! Food was subpar, noodles looked and tasted like they were sitting in a pot for hours and tasted "starchy", white rice was over cooked, orange chicken pieces were under cooked. Will NEVER eat there again!! I have had better service and food from Panda Express!! read more

Love going here for good food. The dinner portions are big and could easily be shared. Restaurant is clean and the ambiance is great for socializing and taking a long lunch or dinner. You never feel "rushed," and I like that. Staff is attentive and tries hard to make sure that you enjoy your food. Condiment and drink area is well stocked and clean. The only complaint that I have is that sometimes the food is a little inconsistent. All in all, I enjoy the food - tastes fresh. read more

Great spot for a quick bite to eat. I always go with the Carmel chicken and fried rice. It hasn't failed me yet. The only downside is that the parking is pretty tight and it gets quite busy around dinner time. read more

This one of my favorites places to eat at. I really love all their dishes. I like their tea and their new soda machine.

Food is very good here. Always fresh tasting. This is by far one of the better Asian food options in AZ.

We are from out-of-town and after a long drive we stopped at Avondale's Pei Wei to pick up dinner. The food tasted better than we had anticipated ! The tofu was crisp, and the fresh vegetables were delicious and scrumptious! Carlos was very accommodating with our special request. What a great dining experience. As a retired teacher, I give you 12/10 on tonight's meal. read more

Not bad Pei Wei!.. I ordered the Japanese Teriyaki Bowl with fried rice and It was good, I also added some of the chilli paste that Pei Wei has and it just made it that much better. I have not tried any other dishes here, but I can honestly say i enjoyed my meal here. read more

Last night, I was craving Pei Wei so I definitely had to go get some. I invited a friend (who has never tried Pei Wei) and we went to this location for the first time. The drive was long but definitely worth it. We ordered the Teriyaki Crunch Rolls, Traditional Chicken Lettuce Wraps, I got the small Pei Wei Spicy chicken on fried rice, and my friend ordered the small Thai Dynamite chicken on fried rice. As we were getting our drinks at the awesome soda machine with a variety of different flavors, our sushi was already finished being made! I already knew the sushi was pretty good but my friend was blown away by how delicious he thought they were. Within a couple minutes our chicken lettuce wraps were brought to our table. The lettuce was fresh; the chicken was flavorful and tasty. The chicken lettuce wraps is one of my favorite dishes on the menu. After munching on our appetizers for a few minutes, the waitress brought our two entrees to our table. The Pei Wei chicken is my favorite entree on the menu, it has a unique flavor and they made it exactly how I wanted it. No carrots or snap peas but add tons of broccoli. Plus extra sauce on the side because I just enjoy the flavor of the Pei Wei Spicy. The fried rice was quite mouth-watering and I enjoyed it as well. We couldn't even finish half of our small portions of entrees so it was great to box up to-go and save for the next day to eat! All in all, the staff were quite friendly, the entire restaurant was cleaned/organized and the food was great and has big portions for a low fair price. This is a location that will be visited often. read more

See all

Got my order wrong again. This franchise has always given me great service and food. Not sure why this location can not get my order right. Each time it's different and saturated in sweet sauce. What's hard to remember "no sauce". Ugh... Just reimburse me please or, at least, provide the food how I've ordered it. read more

When we walked in the girl at the counter was inattentive and nonchalant. We wanted to dine in and she told us that it was a 35 minute wait cause there was no table available, then asked to take our order. As we were looking at the menu I looked around and there was a table available, so I asked if it was available, she said sure. So we ordered and went to sit down, the table and everything in the dining area was dirty!!! The table had been cleared but not wiped. So sorry to say but the cleanliness of the restaurant was awful (1 star). The customer service was also awful (1 star). We were just glad the food was excellent (5 star). So if you want take out, it's perfect!!! Don't recommend dine in!! read more

This use to be a nice place. This trip the service was very bad and a cockroach ran across my wife's shoulders. The manager came over and killed it. Employees were dirty. We won't be back. read more

I really love this place. The food is really good and quite often it's very busy. There are two primary problem is I have one is the price as it's fairly expensive for what you get. Secondly the bathroom situation here is kind of a mess when you get busy. There's only one bathroom and there's a lot of people inside. Saw several people waiting, both men and women to use the restroom. Regardless though the food is good and I think possible enjoy it read more

To all my friends and family or whoever may go to Pei Wei on 1619 North Dysart Rd. Please reconsider! My family and I were dining at this Pei Wei yesterday and observed the General Manager working the food line. For 30 minutes this man picked a pimple on the back of his ear and poked at his nose then touched food. We were grossed out to say the least and got a refund. He came to our table to let us know he wasn't bleeding so we shouldn't be worried. Really dude? How about the puss or gunk you squeezed out of that pimple and the sweat and mucus you touched picking your nose. He never got why we were so disgusted because he just kept assuring us his pimple wasn't bleeding. I think he even sniffed his fingers to see if the back of his ear stunk. We ended up at Takamatsu by Luke Air force Base and had better food and a better experience. I just wanted to share this so you can decide if you want to dine at this location but I don't recommend it. *barf* read more

I love Pei Wei... But not this Pei Wei! Not only the worst Pei Wei I've been too, but one of the worst restaurants I've been to in my life. I even went three different times to make sure I had to write this place off. First time, they brought out our lettuce wraps and the meat was so burnt you could smell it before they put the plate down. Second time the wonton soup was cold and the dumplings had fallen apart because they had sat for so long... Third time was the worst! Was taking my second bite into the lettuce wrap and there was a half squished bug on the lettuce and it was still squirming! I just put my food down and walked out; never to return. I will go to Panda Express before going to Pei Wei! DO NOT GO HERE! read more

I have eaten Asian food all over the world and I don't usually eat fast food but I love the food here. Its always fresh and the servers are friendly and great. Always ask if you need chili sauce or condiments. You can preorder on an ap which makes it convenient for pickup. You can customize your order to make it spicy or healthy. Swap rice for noodles or lettuce. Steam the protein. Add extra vegetables. Plus it has a great reward program where you can earn points for future meals. This will continue to be my go to Asian restaurant when I am in Phoenix, read more

always get great service and the food is always great....my FAVORITE asian place ever! friendly service...most of the time very fast.

Yes yes, it's a chain, but it's pretty darn good. They have consistently good service here on Dysart, and the place is always immaculate. There is this young, dark haired front register kid who works there frequently. Give him a raise! He knows all about the menu, always smiles, and has a great attitude! I actually am starting to prefer the food at Pei Wei to their grand daddy, PF Changs. If Pei Wei added some egg drop soup to their menu, I'd never look back. read more

I have never had a bad experience at pei wei. It is our favorite in my family. The service is excellent, the food, even better. The food comes out fast. The pei wei app is probably the best thing ever. I just love pei wei! read more

Front desk service was horrible, she was busy talking on the phone and rushing us through- I ordered the mongolian beef, it was edible but if you've ever actually had mongolian beef from an authentic restaurant don't get it here. We also ordered brown rice which wasn't fully cooked and from what I'm told is the way they do it here. All in all for that meal at least..I'll never go back read more

This review is for the customer service. The food here has always been good, but that is not my issue. I have been a member of their loyalty program for years, about a year ago I stopped getting credit for meals purchased. Then my login stopped working and I had to open a new account, so I lost all my points. About that time I noticed they stopped printing my rewards balance on the receipts. I sent two emails to PEI WEI customer service with no answer back. I mentioned this at the store and the cashier said that was the new policy. I could not get credit for money spent because the receipt had no bar code. I give my phone number when I pay for the food and they see my name as being enrolled. But the last two times after I bought food I look up my account and the point balance has not changed. Their system would not take a receipt number from 3 weeks ago and I had to manually enter the receipt number from the meal I bought today. How can a national company have customer service that is this horrible? I wonder if it is on purpose so they do not have to give back the rewards they promise. read more

Disappointed because Ive been spoiled by the Surprise takeout. We always order Asian chicken salads and get a nice healthy salad that actually has chicken with the wontons, silverware and even a fortune cookie. But at this location, you get a small salad and little chicken, crumbs of wontons (couldn't believe it) and no silverware or fortune cookies. I went back a 2nd time to see if it would change and no, still crumbs of wonton, little salad and little chicken and not even a fortune cookie again. Guess I'm spoiled by Surprise and will stay there. read more

A very nice lady greeted us at the big t.v thing with the menu and was full of helpful information and it was very nice due to the fact of me and my wife haven't really been their also the food was amazing. We definitely will be coming back. read more

I have given up on PF Changs and now use Peiwei exclusively for take out. Fast...consistent...with a great staff!

We ordered lettuce wraps and it literally looked like two scoops of chicken. We feel cheated and contacted the manager who barely spoke English. We will not be going back here again. read more

Okay so before i say anything i want to point out i understand it can get busy but there are no excuses in this circumstance. I had gone in after work to get some quick take out food. Being reasonable i expected a 10-15 min maximum wait since there were a few people before me. I got a small plate of noodles and chicken with shrimp and was standing there waiting for 26 minutes! What made things more irritating was the guy who came in after me got his food before me and he had 4 trays of food!!! I paid nearly $12 for my small plate and a drink and had i not already paid i would have left. Finally when i got my food i went home and opened it up to see it was 3/4 of the way full lengthwise, almost all the noodles had no sauce on them and there were 3 very small pieces of chicken and 2 med pieces of shrimp. It wasnt even enough to fill the bowl. Very disapointed. However the staff was friendly but it didnt make up for everything else. read more

Great food, great service. Will definitely be coming back soon. The cashier was helpful and kind. She was very honest with us on what was good and what wasn't. She recommended the Japanese Steak and Chile Ramen for my husband who really enjoys spicy. I got a Pei Wei spicy, it was a bit sweet but still delicious. My husband was also very satisfied with his meal. A bit expensive but it was totally worth it. The food tasted fresh and everything was clean and organized. read more

I came to eat here with my family and asked for spring rolls that we were told are all vegetable so we ordered some. (My family and I are vegan) so as I bite into my roll I realize there is chicken. When I point it out to an employee he tries to tell me it is rice noodle and I point out to him the rice noodle then the chicken then he goes oh yeah it's chicken like it's no problem even though I expressed our dietary needs. Then he goes and grabs someone from the back which I can only assume was the manager and he makes the situation worse. Just saying over and over oh yeah idk why they did that, then at some point says something along the lines of he's not going to make fun of us for choosing to not eat animals and giggling about it. Now twenty minutes later I'm feeling sick I don't know if it's from the food or the frustration but I will never step foot in there. The situation was handled so poorly I refuse to spend my money there and be made to feel like my dietary needs are no big deal. read more

My wife and I eat here 2-3 times a month and have for the past several years. It does not disappoint. The food is consistently good, as is the service. It meets our major criterium for dining out -- value for money. read more

Consistently good, hot and tasty. The new mobile app makes Pei Wei "to go" orders easy plus the rewards program offers a free menu item after 1000 purchase points. Ten points for every dollar spent. Really enjoy the food and convenience Pei Wei offers. Staff is friendly and helpful. read more

Food is good, service was wonderful. My only complaint was.....it's cold in here!!! So I Google why is Pei Wei so cold. Seems Iike they keep all the Pei Wei that way. Now the only thing I can figure is they get people in and out quick and serve as many people as they can. Because I sure don't want to sit in here too long. I look around 2 women are looking for a place that's warm to sit... good luck. They just want that mighty dollar. So hurry and eat and get out. read more

The first time I went the food was ok. Nothing special. But the second time the rice tasted like it was rotten. Couldn't get past the rotten smell So disappointed. Every other location I have been to was great. I will wait 6 months and try again. Maybe that cook will be gone read more

My wife and I have eaten at this Pei Wei about once a week since it opened. It was our favorite restaurant in the area. Unfortunately, they haven't been maintaining their restaurant. The booths are worn out. The soda machine malfunctioned during our last visit and shot soda all over the guests. The dining area is dirty. The food is still good. However, it makes me wonder if the food is safe. If they're neglecting their dining area are they also neglecting their kitchen? On a recent visit we advised an employee that the tea didn't seem very strong, hoping he would check it out. Instead he was rude and advised us that the tea is the same as always. Excuse me but I've had their tea every week for the past few years and I know when it's not correct. I would recommend that they hire a manager that actually cares so he could make some repairs, do some maintenance, clean the restaurant, and retrain the staff. Pei Wei should be ashamed of how they've let this restaurant slip. I've written emails to their corporate office. Now we'll see if they do something to bring this store back to the excellent restaurant that it was. read more