Portillo's was one of my go-to's in Chicago, primarily for the Italian beef and Chicago hot dogs. So driving on the DNT that famous sign caught my eye and I wondered if somehow I went through a time-traveling portal and I ended up in Chi-Town. I had plans on Frisco but then found out there was another Portillo's down the street from me. Walking in and looking at all of the decor and set up were reminiscent of Portillo's in Chicago but with a Texas spin. The order counter is still there but added a few self order kiosks. The pick up window is down from the order counter and you wait for your number to be called. The Chicago dog, Maxwell St. polish sausage and the Italian beef tasted exactly as I remembered: delicious, juicy meat, tasty sausage and dogs were all top notch. This is THE place in Dallas and Frisco for that authentic Chicago food made famous all over America. read more

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I've been here three times now. Tried the chili cheese dog, the chicken tenders, fries and the beef & cheese croissant. The food looks amazing but the taste is meh. It's good but not enough to make me really want it again. Pretty plain and not much flavor. Atmosphere is really good though. The people are really nice and they seem to be on top of things. Easy to order and pickup. Not a bad place, but nothing special or thrilling. read more

Went here for dinner. Got a hotdog meal, an Italian beef combo sandwich, and a chocolate cake slice. The hotdog was alright, I would give it an above average. The Italian sausage and beef sandwich was a let down, both the beef and the Italian sausage were pretty bland, and there isn't very much to a combo sandwich other than that. The chocolate cake was pretty good, but it wasn't interesting in any way. The frosting tasted exactly like the Betty crocker chocolate frosting you find in the store. The atmosphere was surprisingly good and well themed for a fast-casual joint and the service was good. read more

Let me start out by saying the atmosphere of this place was amazing. Wide open, well decorated, and plenty of space. The ordering system was nice with kiosks available that accommodated customizations to your food. Bf and I only waited maybe 5 minutes for our order to come out. Bf got the combo sandwich and I got the Chicago hot dogs. The sandwich was alright, I thought the roast beef tasted rather like a McAlister's French dip. My hot dogs were just... okay honestly. They weren't grilled, and most of what I could taste was just pickle and mustard. The fries were crinkle fries and thus were only okay, but inoffensive. We tried the chocolate cake after I had seen reviews of even people who didn't like the normal food enjoying it. It was pretty good, the cake itself had a very pleasant fluffy texture. The frosting was very obviously the chocolate dunkin heines you can get at the grocery store (which is still good, but, you know). Overall I don't think the food was enough for me to come back. The combo was $15 which is slightly more expensive than other fast food combos I would enjoy more. But it was definitely worth a try. read more

Portillo's the Colony - Burgers Near Me - The Colony, Texas

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So, being from Illinois I often miss mild sauce, Italian Beef, Hot dogs and Jay's potato chips. I have been in Texas for over two decades and still nothing beats home. I am going to be honest I wouldn't normally eat Portillo's with so many other options in Illinois. But here I am missing home. I stopped by and got me an Italian Beef double dipped, a Chicago dog and cheese fries. I was happy! Like real happy. The service was so excellent and the young lady that called out our order had the best customer service I have had in a long time. She just seemed so happy to be at work. read more

Portillo's the Colony - Hot Dog - Burgers Near Me - The Colony, Texas

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First time to a Portillo's outside of Chicago and this place does not disappoint! walk in place your order at the kiosk wait for your food to be prepared and then pick it up! Simple and easy with good customer service! the Food was really good Italian Beef was juice and the spicy Giardiniera was really spicy! I'm Basic when I have toppings for Hot Dogs just relish and mustard but that dog hit it out of the park! ordered the Chocolate Eclair Cake and Strawberry Shortcake to go and they were delicious as well. its definitely a busy place but they are set up to handle the volume quit nicely I will say. No doubt Ill be back for more! read more

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Atmosphere: Nice vibe. Big and roomy with plenty of space between tables and lots of open air above you. 1 Star Service: No service to speak of. Ordered from a kiosk and they called my number and placed it on the bar. No human interaction. Great place if you're an introvert. 0.5 Stars Food: I ordered the Italian Beef Sandwich with sweet and spicy peppers, half-dipped, with cheese sauce. Grab 10 napkins. Not a bad sandwich. They've been doing it for years. I personally could have had a tad bit more flavor but it was still tasty. Dipping the crinkle fries into the cheese sauce was euphoric however. 1.5 Stars Overall: Decent sandwich, good fries, great cheese sauce. I'd eat there again and probably get a dog. 3 Stars read more

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Just not quite the same as Portillo's we had in Chicago. In all fairness, the one thing we had in Chicago that we didn't have here was the beef sandwich. Out of curiosity, I tried the garden dog. I do not recommend. Everything else was fine. But the staff was friendly, the space was fun! Ordering on the screens was super easy and convenient. read more

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This isn't bad but don't take a Chicagoan here for a replacement of their Portillo's. The hotdogs and Polish sausages are ok even if it's a little too salty. This place has gotten more efficient and our food came out quickly despite 7 people in our party. There's also 3+ kiosks to order from to ease the business. The pastries are still amazing and I guess they rotate through seasonal stuff. Overall still a decent experience for those craving hotdogs. read more

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I ordered online a large Italian beef with gravy on the side. It was ok but once I added Swiss cheese that elevated it to the next level. I think it needs some grilled onions and peppers to really get the full flavor. Also got a big piece of moist chocolate cake, yummy. I will be back. read more

We had a great experience at Portillo's in the Colony. The kiosk ordering was convenient and everything is customizable. Another thing we noticed is that the restaurant is very clean and there were 2-3 people just walking around cleaning. I ordered the Maxwell street polish with fries and a side of giardiniera and some comeback sauce for my fries. The comeback sauce reminded me of Canes sauce- it was zesty and creamy. I hate mayo so I was afraid it would have that same consistency but it luckily did not. I'm sure it probably has mayo in it but I'm choosing to be blissfully ignorant. The Polish dog was huge and I couldn't finish it. My husband got a regular hot dog and he said he enjoyed it. The manager also stopped by our table to see how we were doing which honestly doesn't happen that much anymore so that was nice to see. I saw pictures of the lemon cake all over the restaurant but I was too full to try it so maybe next time- bc it looked good. read more

Portillo's the Colony - Maxwell Street Polish - Burgers Near Me - The Colony, Texas

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We had a pick up order of spicy chicken sandwich which came with fries and soda, and an Italian beef sandwich with hot peppers! The chicken sandwich was amazing, juicy and flavorful! However, we found the beef sandwich very mild to our taste, maybe it's supposed to be mild in nature, bot sure. But I really expected the beef sandwich to be great which it wasn't. We'll try again to see what we can add or change to make it more appetizing for us. It was a good experience overall. read more

Portillo's the Colony - Spicy Chicken Sandwich - Burgers Near Me - The Colony, Texas

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My last visit and review was in July 23, which involved an hour wait for a hot dog. My son and I went back today. This place used to be crazy busy with huge lines inside and at the drive through. It is calm now. Only one car in drive through at noon. Now the service is very good and the food is up to expectations for the sandwiches and fries that they offer. The company recently noted that their results have suffered because they rolled out too fast in Texas. This huge dining room is 20 percent occupied now. This is a great spot for a family visiting this giant shopping and entertainment complex. The Italian thin sliced steak sandwich is a favorite for my son. I tried the fish sandwich that was OK but had way too much mayo on it. Just a mistake in the kitchen. If you hate noisy restaurants, this on is for you. The very high ceiling makes conversation easy here. So keep this in mind when heading to Grandscape. read more

My husband and I are fans of the Portillo's franchise. We ate the cheeseburger meal and the ingredients were fresh and tasty. We like to order on the kiosk and find a seat. However, the cash registers are always available. If you sign up with their app, you can enter your birthday to get a Free chocolate cake. That's something I want to try and it'll be a nice treat when my birthday comes. read more

So let's just say everything is Not bigger in Texas. The old Chicago favorite that is finally in Texas is still good but the portions are smaller than what I am used to. I enjoyed my meal and that is the most important thing. read more

Portillo's the Colony - Italian Beef Sandwich with fries - Burgers Near Me - The Colony, Texas

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I like this restaurants burgers but boy oh boy did this location fail yesterday. Food was good but that was all! Walked in to only kiosks taking orders and a line backed up to the door and NO ONE at the counter to help relieve the backup! Restrooms were disgusting and toilet paper was everywhere! Absolutely no reason for this! Nah I'll stick to the Allen location read more

Portillo's March 17, 2026 This was my second visit, this time on St. Patrick's Day. The food was okay -- not bad, but nothing particularly memorable. It didn't stand out compared to other similar places. The desserts, however, were the highlight. That's where this location really delivers and what I would come back for. Overall, an average experience with one strong category. read more

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Stopped by Portillo's in The Colony over the weekend and everything was very good. I ordered a Chicago hot dog, chili, and a roast beef sandwich, and all of it hit the spot. I've been to Portillo's in Chicago before, and it was interesting to see how closely they mimicked the decor and overall vibe. It wasn't that busy and food came out quick. However, our onion rings were clearly not recently fried and felt like they had definitely been sitting on a heater for a couple of hours. Otherwise, not a bad experience. read more

Portillo's the Colony - Cup of Chili, chicago hot dog, beef sandwich, and Jumbo Onion Rings - Burgers Near Me - The Colony, Texas

Was really hungry so I ordered a large Italian beef fries and chocolate shake. The sandwich was good except they did not put any gardener or sweet peppers. To top it off the milkshake cup had a leak and it just went all over my console which was a major pain to clean up. read more

I have serious doubts about returning. Ever. The beef & cheddar croissant was a mess & I'm fairly certain it wasn't on a croissant, but, rather, a regular bun with but a pinch of cheddar. Although it appears they have a register open for live orders, they now have a giant row of kiosks to remove what little human element remains. There is no sweetener near the drink station, and they only have Splenda. Most importantly, it seems like the "combos" are just adding each item at full menu price. I'm done with them read more

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Newly moved to area and kept hearing about Portillos . Went in on a rainy day !! I ordered an Italian sausage Sandwich added hot and sweet pepper ! When I say it was beyond a delicious sandwich !! It was a gooooooddd! Just the right amount of spice ....The sausage was so tasty alone too ! And the bread was soft but to make it soggy ! The manager let us try the chocolate cake !! OHH MY GODDDD !!! Homemade and you feel the love that went into !! Has a nicely sweetened chocolate frosting !! The sweet girl at register was helpful us with the menu !! Everyone at the counter was so friendly !..Liked how the store manager came out from back and walked around to ask how customers are enjoying the food!! See yall soon !! read more

Portillo's the Colony - Burgers Near Me - The Colony, Texas

Don't know if I'd do this again but not necessarily because it was bad. I didn't realize it was a hotdog joint. Maybe I should'nt have gotten the veggie hot dog, ya think??? It wasn't bad....just so-so. I don't recall the menu being anything but hotdogs, fries, and malts. It was an ok lite lunch. Order two if you're hungry or three if you're a big guy/chick with a big appetite. You'll be full of more bread than anything. read more

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My favorite item here is the Italian Beef Dipped with Spicy Peppers. Their dipped beef sandwich is amazing (sometimes, I don't think they dipped it enough so the quality is slightly inconsistent). Their chocolate cake is very moist but I found their spice cake a bit sweet. The service was quick. You go in and order then pick up your order at the counter. Their decoration caters to Texas and overall had good ambiance. read more

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I'm a Chicago native and I just wanted my "fix". Didn't disappoint. I went through the drive thru and it was pretty fast. Gonna go inside next time to see if the inside matches the one in Chicago. Check them out. My order - Combo, dipped, hot peppers with American cheese. Side of BBQ sauce. :) read more

Portillo's the Colony - Burgers Near Me - The Colony, Texas

First time trying this chain and I would go back but I can't give 5 stars. First the place is very big, plenty of seating. Could have been a tad tidier by drink and ketchup areas. I got the Italian beef, dry with sweet peppers, "gravy" on the side, and I chose American cheese. Beef is tender and tasty, bread is good. I'm from NY so I can't say the bread was amazing. I kept it dry and I'm glad I did. I do not like the gravy which to me is more of au jus to me. Has a lot of room for improvement, don't hate me. It tastes like meat oil juices. To me it needs more onion and touch of garlic undertones and less oily. I wanted to love it. I then got the fries with cheese sauce, love but my fries could have been hotter, I will say I ordered pick up so that's on me. I love the cheese sauce and no it does not taste like nacho cheese it's more cheese forward which I love. I don't want nacho cheese on my fries, not in this scenario. I did get the onion rings, very good, they are crispy crunchy, and the breading stays on, and they taste good in the cheese or on their own. I then tried the chili cheese dog and unfortunately I'm not really into that hard of a snap. I prefer New York style, steamed with a steamed bun. Next time, though, I will try one of the other sausage items. Last but not least, the chocolate cake! All I will say is that I almost found myself licking the container. So simple but delicious! I was absolutely glad it was just cake and frosting, no chocolate chips in it or on it. I will definitely be going back to try the burger next. read more

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Was craving a hotdog so decided to pull over on 121 to enter. Yuge complex. Drove to the back area for drive thru was met by an employee. They quickly took my order. They accept Apple Pay very convenient. Drive wait was about 5 minutes The good part the hot dog was delicious. I ordered ketchup mustard and sautéed onions It come in a poppy seed bun. The hot dog has a very distinct taste texture. Great snap in it. I will only eat hot dogs at Portillo's read more

Portillo's the Colony - delish - Burgers Near Me - The Colony, Texas

I am formally a Chicagoan , I love Portillo's and was happy they where opening store locations here in Texas. The food still tastes the same and the beer mugs are still frozen. The building looks the same, the service is still decent. My one complaint, Portillo's is understand everything in Texas is bigger. Unfortunately that where they run short. The portions are smaller here. My wife just went back home to visit , there the portions are normal . One more thing to mention the Chocolate cake is still heavily. Their salad are still amazing but way smaller than in Chicago read more

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This is a solid 3 star restaurant as the reviews show. Food was fresh, but overpriced. When dining in, they still put everything in bags, so you have to divvy everything up and eat off the paper, vs having the food laid out already. Just an odd inconvenience. Side salad was fresh. Dressings are prepackaged/typical. Burger and dogs were good, but nothing special. For the kids meal, you have to pay extra for the side and drink. I've never seen that. If you want it all, it's at least $10 for kids meal. For the price, I can think of a lot of other restaurants I want to go back to before making our way back here. read more

I tried the Italian beef and sausage sandwich with onion rings. I got the beef dipped and added the peppers. While the dipped beef made the sandwich a bit soggier than I prefer, the flavors were still great, and the peppers were definitely worth the add. The onion rings were solid too! Beyond the food, I really enjoyed the ambiance of the restaurant. The service was quick and friendly! read more

Portillo's the Colony - Burgers Near Me - The Colony, Texas

Came in here for lunch and the staff was super welcoming! I ordered the beef + sausage combo and added hot peppers. I enjoyed the beef more than the sausage so I might just order that next time. The order ordered came with crispy Crinkle fries. Overall the food was very flavorful, looking forward to trying more from their menu. read more

Portillo's the Colony - Beef and sausage combo - Burgers Near Me - The Colony, Texas

Came for lunch on a Tuesday afternoon. I was the only person and in line and the dining area was barely full. This is a pretty big establishment with a lot of potential. Food wise- hot dog was bomb! And fries were crinkly and fresh. Lemonade and their famous chocolate cake was delicious Customer service wise- a lot of improvement to be made. There was at least 15 people on the line and no real structure. I worked fast food for 6 years and could see why people say the customer service here needs work. My advice, keep a trained employee with all the new ones. If there is confusion someone can answer questions immediately and not have a line pile up. I will definitely be back to try other items! Thanks again yelp for arranging this read more

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Great $4.00 hot dog Iced tea and fries made it a meal. Will definitely recommend it to my friends.

I agree with others on this one. Definitely something of a change from the typical Texas places so good to try and beef sandwich and sausage worth the price. Everything seemed made fresh and relatively fast prep. I like seeing the kitchen open and clean surfaces. Otherwise the menu is simple. May want to order ahead at busy times read more

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Another crappy experience! I love the food, however this location's management needs to be turned over. Drive thru and spent $49 (3 beefs and 2 hot dogs). Drove 15 minutes home only to find out you DID NOT PUT THE SWEET AND HOT PEPPERS I ORDERED. What do I have to do next? Unwrap every sandwich before I drive away? This is horse cr-p read more

Portillo's the Colony - This is NOT what the pickle is supposed to be. Was told "they ran out" so replaced it with something else. Come on! - Burgers Near Me - The Colony, Texas

Had a chance to visit Portillo's in The Colony, near Dallas. This was my first time and I must say I was impressed. Brought back memories of "Shakeys Pizza Pubs". If you want a quiet romantic spot for a date night, this is not the place. This place is "Hi-Energy"!!! From calling your order number - the rumble of voices, kids screaming and in house music. Great place for the young kids, specifically "Grand Kids". Lots of food options, burgers, hot dogs, cheese steak sandwiches and free slice of cake on your birthday! We had a party of seven, so our order included, cheesy steak sandwiches, cheese burgers, salad and tenders. Everyone enjoyed their meals. This is truly a family restaurant. Michael C. - Georgetown read more

I've heard about Portillo's for some time now. I love a good adventurous hot dog, so this one was super yummy for me. I loved the flavor and all the components. I did think there was going to be more variety in options for hot dogs, but that's okay. The cheese fries were recommended to us by a friend. The fries were really good, the cheese was basic but went well with the fries. The sweet tea tasted a bit like mint, so I ended up asking for a Dr Pepper instead and that was better. My hubby got the whitefish sandwich, that was extremely tasty! I'd definitely get that again. The service was nice, staff were outside taking orders in 90 degree weather. Overall a great experience. read more

Portillo's the Colony - Jumbo Hot Dog, Cheese Fries, and Large Drink - Burgers Near Me - The Colony, Texas

Portillo's is a Chicago classic and it was fun to go down memory lane. Portillos is good comfort food especially late night and when in a bind. My go to is their Italian Beef with an Italian Sausage. It is just down right goodness in every bite. If I thought people with only Chicago roots or history read this review I would call it a solid 4 instead of a 3. IFYKYK Their fries were hot and fresh hitting the spot. The sandwich is large and in my opinion a good size and healthy serving. read more

Portillo's the Colony - Italian Beef with Italian Sausage- add mozzarella for the perfect sandwich - Burgers Near Me - The Colony, Texas

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First time trying Portillo's and it was ok. Not the best chili dog I've had. Lacked some flavors. Not sure we'll be back for more. Just wanted to try it and we're good. The staff at the drive thru were nice though. read more

Portillo's the Colony - Chili dog - Burgers Near Me - The Colony, Texas

Best hot dogs money can buy. The place is super busy and noisy, so make sure you have your ears tuned into the in-house speaker where they shout out the order numbers sometimes barely audible. Maye a tracker would help? The self ordering kiosks are a bit of a learning curve, but not too bad. read more

Had a great beef sandwich yesterday at this location. Staff was friendly and helpful. They have kiosks u can order from or just go to counter, be aware pickles cost about $1 (I said sure when asked if I want them not realizing that-it is on their menu but I didn't see it) I also didn't get offered the gravey but after getting my sandwich asked about it and they did get us some. Some of the tables were dirty, & looked like had been that way for a whil but there are alot of tables so easy to find a clean one. Restroom was very clean. Love the decor just seem to need a few more people to clean. read more

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