This Discount Tire team is top notch!!! Not only are they knowledgeable about everything tires,…read morethey are friendly and courteous. They have earned my repeat business for all my vehicles. Great job guys!

I bought a set of American Racing wheels along with two new tires for my van, and I went in excited…read moreabout what was a substantial investment in my vehicle. I also purchased brand-new black lug nuts so the entire setup would look clean and finished. Unfortunately, the service experience was very disappointing. When the work was completed, my brand-new wheels looked like they had been handled very roughly. The lug nuts looked worn as if they were years old, and my center caps had visible scuffs and surface damage. It appears the wheels were treated very aggressively during installation. The service manager who took my order also did not seem to listen carefully to my requests about how I wanted the wheels positioned and mounted on the van, which caused confusion and delays. I had previously left them a low score, and this is an updated review. I gave them more business hoping that this time things would improve, but I am even more disappointed with the outcome. Overall, I feel that my investment in new rims and tires was not respected, and the service quality did not meet the standard I expected. I feel that the damage caused during service outweighed the value of the work performed, and I am very dissatisfied with the experience.

Service was fast and affordable. Definitely recommend and will come back when in the arearead more

I was out of town and hit a pothole that bent my rim. I went to three different tire shops over the…read moreweekend and no one could help with rim repair. After asking around, I found these guys and they took care of it fast--even on a Saturday. Quick, professional, and got me back on the road. Definitely recommend.

Not sure why so many negative comments but my experience was amazing!!…read more Called ahead of time and without appointment took me right in and patched my tire free of charge!!! Apparently since I bought my tires from Big O Tires location in California I receive free no charge service nationwide!!! In and out in less than 30 minutes!!! Highly recommended!!

I've been going here for years.... Never again as they go through people like toilet paper. Got…read morethere 8am this morning for an oil change. It took this clown an hour and a half. My Honda needs 4.4 quarts of oil. They put in 4.9 quarts. The fat guy chewing tobacco over filled my oil, couldn't figure out how to reset the oil lite, decided to change my radio station while... thinking about his life choices. It took me 10 minutes to make him come out of my car. Save yourself a headache, just go to jiffy lube.... Poor customer service.

I got a flat tire. I went back to the place I originally bought it from (big box store down the…read morestreet) but they don't carry my tire size in stock and he didn't even see them on back order. He called Discount Tire for me to see if they carry my size in stock - I have a small sedan - and they did. This was right around 5:30 pm. I was stressed about the time since Discount Tire closes at 6:00 pm. When I finally got to Discount Tire around 5:45 pm I was pleasantly surprised by the welcoming attitude of every employee I encountered ... I expected them to be bummed and maybe not have a great attitude that a person (me) showed up so late, right before closing. It was a great experience and I am so appreciative that they not only got me back on the road but did it with a professional and uber courteous manner. To the owner - whoever is in charge of your hiring, keep them. Your staff is wonderful. Every young face was friendly, professional and had a great attitude. I checked out on 6-16-26 at 6:16 pm.

Had a terrible experience here read review:…read more The dudes over at the Mark Street location are a bunch of Joes-- drive an extra 5 minutes and head over to the Sunset Location. I came in for a brand new set of tires all around for my Mazda 3. They ended up doing the ""balancing and alignment"" These Joes ended up adding more than 14 quarter-ounce weights on a single front wheel. They were basically chasing weight. Instead of thinking, "Hey, this is a red flag, maybe we should break down the tire and check if it's good," they just kept chasing it. I took the car home. Mind you, this is my lady's car, not mine. She gets on the highway and tells me she feels a rattle going past 50 mph. I take the car for a spin and feel the exact same thing. I take it back to these guys and tell them, "Hey, I noticed you have over 14 quarter-ounce weights on the front of a Mazda 3. This is a small car; that is completely out of the ordinary." They ended up doing it the "right way" and got the balancing done. I took it back on the highway, and it wasn't rattling anymore. Cool problem solved. Look, accidents and mistakes happen. When you're working out in the field in the Nevada summer, I understand people get tired, lazy, and have customers coming in non-stop. However, a couple of days after they fixed that little inconvenience, I took the car for another spin and noticed a new creaking noise. The car has fewer than 30,000 miles on it and is only two to three years old. So, I finally decided to bring it over to the Discount Tire on Sunset Road. These guys are the best; they actually know what they're doing. They aren't just a bunch of Joes--they're all in sync and know exactly what's going on. Immediately after I brought the car in, their technician checked it out and pointed out that the weights from the other shop were hanging out of the wheel instead of being placed on the inside. Now, that wasn't the cause of the creaking noise I was hearing, but the fact that another technician could immediately point out such unprofessional workmanship says it all. The quality of work at the Mark Street location is just incredibly poor. If I were you, I would take your money and bring it over to Discount Tire on Sunset. These guys know what's up, they don't waste your time, they tell it to you straight, and they will actually address any issues with you. They don't have junior apprentices or random Joes working on your vehicle. I don't know what is going on over at Mark Street, but they seriously need to get their technicians recertified. Taking two extra days just to get a full set of tires balanced and aligned is ridiculous. It should have been done right the first time. This is basic, standard work. They are a bunch of Joes over there and a complete waste of time.

I brought my car here to buy four new tires. Staff was super helpful. They had suggestions at…read moremultiple price points and listened to my needs. They'll schedule you an appointment and have you come back if they don't have what you need. They only took a little over an hour to install my tires. Great little spot on Horizon. Check them out. Right next to Taco Bell.

I have been a loyal customer for about four years, but my experience today (July 7) was very…read moredisappointing. The older gentleman at the front desk was rude, inefficient, and simply not suited for a customer-facing position. He lacked basic courtesy and customer service skills. My appointment was at 1:00 p.m., and I arrived at 12:50 p.m. By 1:25 p.m., my car still hadn't even been taken in, and no one bothered to give us an update while we sat there waiting. We finally took our keys and got the hell out of there. After four years of being a loyal customer, this was enough for me. They lost a loyal customer today.

Made an appt prior to getting new tires. I'm glad I did! This place was packed…read more Staff were very friendly and helpful. I've also been a fan of Discount Tire, but this is by far my favorite location. I bought the most basic tires as I don't drive the car that much. I never felt like they were trying to upsell me. Very honest and provided a great tire for the value. Can't beat the add on warranty as well!

Always excellent service for checking tires, including patching. They also do tire rotations and…read morereally take tires seriously. Clean store. Great location near Green Valley. Open until 6pm during the week, which is great after work. They always fit us in. Thanks everyone!!

I wasn't going to do this because I don't like talking down to people, however I personally used…read morethe reviews from Yelp to contact these guys so I feel obligated to share my own experience. First, I called the number provided and nobody answered. No biggie, I left a message on the obvious Google Voice system, it's been 48 hours and I'm still waiting for that call to be answered so I'm guessing nobody monitors that number. After I called, I took the time to fill out a detailed "request a quote" form and provided exceptional information to the respondant to save them time and effort if possible. I did receive follow up message where I described my issue in depth, I provided my availability and my general location and was told that I would be notified of appointment availability. Long story short, 18 hours of silence from the company led me to take my vehicle to a local shop and get my vehicle serviced. Almost 48 hours after requesting a quote I STILL haven't been offered an appointment. I guess it's probably a good thing that I'm not stranded beside the road waiting, I'd probably be carjacked by now. Not saying the dude doesn't do good work, but you must need to be special to get respect of an appointment or at least enough courtesy to decline the work because you don't have time.

Flaked on my service request with a late email leaving me scrambling for service, before a trip…read more Totally worthless

Mrs. Linda and her colleagues are very professional and knowledgeable of their job description!…read more I would highly recommend this organization for your mechanical concern(s). Especially to the military community! Very Respectful, Vidal(Navy Veteran)

Stopped by Big O Tires for an oil change and had a great experience. The staff was friendly,…read moreprofessional, and got my vehicle serviced in a reasonable amount of time. They explained everything clearly without trying to upsell unnecessary services, which I really appreciated. The waiting area was clean and comfortable, and my car was ready when promised. Overall, the process was smooth and hassle-free. I'll definitely be back for future maintenance and would recommend Big O Tires for an oil change.