Took a little while for us to be seated and when we were seated, it took at least 15 minutes for us to even be acknowledged by anyone. Finally our server came by and acted as if we just suddenly appeared. No apology, nothing. Got our drink orders - 5 waters with lemon. We also ordered our food because it had been forever. Ten minutes later got our waters. That's 25 minutes to even get our water. Got our salads around 5-10 minutes later. Realized we didn't have utensils and then so couldn't even get anyone's attention for another 5-10 minutes to get some forks. Kinda need those to eat. Another 20 minutes pass and we get our food. Still no apology for anything. Terrible service. Even worse when you don't get an apology for the bad service. Won't be coming here again. read more

Too long to wait. They lied to us and we are still waiting. It has been over 2 hours. Our revenge. Sitting a screaming, hungry 2 year old on their counter and this post! read more

Red Lobster - Is this worth waiting over 2 hours for?? - Seafood Near Me - Plano, Texas

I go to RL when I get a seafood craving. The service is generally acceptable and the food doesn't reek. Add to it that you can get a special or that the general menu isn't going to require a 2nd mortgage, you have a fairly decent place for a good seafood meal. Don't get me wrong, it's not like eating at a sea-side cafe, but it beats the 5 hour drive to the nearest coast. And then the biscuits get a star all their own. Add it all up, you could do much worse. Hey, I'll meet up with anyone, any time at Red Lobster. read more

Food was served hot and per order. Service was AWESOME. Mily was our server. She chatted a bit and made sure our tea glasses stayed full. She is the best server I have ever at this location. read more

I used to love this place, but It sure has gone down hill in the past couple of years. Staff inattentive, poor wine and beer selection, no lobsters in the tank. I'll head over to long John silvers next time. read more

We took my mother-in-law out for dinner here at Red Lobster (She loves RL). They told us there would be a 20 minute wait so I went in to get some drinks. What I saw was disappointing, they had 6-7 empty tables that were not being bused that were available. When I got to the bar I mentioned this to the bar tender and she commented that they were never this busy on a Thursday night and were under staffed (They may want to rerun their numbers now that school is out). When we finally got seated and placed our orders all seemed to be okay but the temperature in the front of the restaurant was HOT which is where we were seated. I went to the rest room which is in the rear and it was nice and cool. We received our food after a long wait and it is what it is decent food that is a bit over priced. My wife's side was asparagus which was burnt and she didn't touch it. My daughter and I both ordered the Cesar salad and they drench it with dressing. May be another year before we return and only because my mother-in-law likes RL. read more

Red Lobster - Seafood Near Me - Plano, Texas

The waffle and fried lobster is ok but nothing to write home about. The concept is cool but fall short of bringing out the inner fat kid in me. read more

Red Lobster - Seafood Near Me - Plano, Texas

Terrible service. Our drinks took 20 minutes to come and for the entire 2 hours we were there, it was never refilled even after I asked. I ordered the Caesar Salad with salmon added to it. The price on the menu was 9.99 for the salad + 5 something for the salmon. The food came, there was no salad, just the salmon. When I told the waitress I hadn't gotten the salad, she came back with a small bow of lettuce and a side cup of ranch dressing. I had to tell her many times that it wasn't what I ordered .. she argued that that was the side of the salad.. btw, there was nothing other than lettuce, no croutons, or Parmesan like it supposed to.. i asked for the menu so I could show her, she refused to bring to the point that she said she was just going to ask them to remove the salad from the bill.. ok.. when the bill came, I was charged almost 15 dollars for an "A la carte Salmon".. i told her that must have been a mistake again so she argued and went get the manager who also wanted to argue with me that that was the correct price because I only got the salmon even though that wasn't what I ordered! She said that that's how it was added to the system because they removed the salad.. lol what a joke! sorry, it's not my fault that tge system adds to my bill something I didn't order.. btw, the salmon I got was no bigger than what it's added to the salad. The manager literally argued with me until she got upset and did me A FAVOR of removing that salmon. Simply unbelievable. never going back. read more

Red Lobsters used to be my FAVORITE place to eat. Hands down! I don't frequent them much anymore but I periodically give into the craving of their bread and the wonderful blue cheese dressing that dress their salads. I am upset that I let the memory of the "Red Lobster" of the past get the best of me because once again I was disappointed. I won't even elaborate. All I will say is that I MUST find me a new Seafood restaurant who's food doesn't come in a bag. :):):) read more

We really enjoy eating there, the food is so good, the personnel so friendly. Hank is always exceptional nice to us and the restrooms are always spotless and immaculate. Mason-Microshield read more

Red lobster is always a good choice whether it be for lunch or dinner. Me and a friend of mine decided to do a week of lunches going to,different restaurants each day through the week and red lobster was our Thursday lunch spot. Those that go to red lobster often,know this but i always forget about their lunch specials I had a 15 dollar lunch special included salad, soup, entree and dessert omg was so good. I always get the cajun chicken pasta because it's sooo good. The brownie and ice cream dessert was the icing on the best lunch ever cake. read more

I ate here on 7/12/19 and the food was good however something bit me and has since blistered. Management needs to check for bugs I did not see what was bitting me? read more

Went in at 5 pm on Thursday with a party of 10 knowing there's not too many people and was told a "few min" wait. 30 minutes later after speaking to the very rude and disrespectful manager we finally got seated. The manager was the rudest person! The wait staff and food were great after we got seated and argued with the manager. Seems to me that you should have a good experience from the time you walk in to the time you leave? Maybe I'm asking too much? read more

So, had to try it; the lobster and waffles. And you know what? It was better than expected. I haven't been to a Red Lobster in probably 15 years, so I didn't expect anything amazing. The waffle, kind of works with the maple syrup. It didn't taste exactly like the biscuits, but it was surprisingly good. Not delicious, just good. Unfortunately, the syrup soaks through the waffle and make it super mushy if you use more than a little. So, kind of a fail on that. Was it worth $20? Sure, if only for the novelty of it. I enjoyed it, but will not have another. My date on the other hand, had the truffle and lobster mac and cheese. That was, legitimately, gross. Like someone measured out a full bottle of truffle oil (oil, or essence; not actual truffles) and dumped it on top. This dish is inedible. read more

Great food and great service! The waitress was super nice and the manager was really sweet, the entree came in wrong, but they immediately gived us a discount. read more

Red Lobster - Seafood Near Me - Plano, Texas

Great Food & Customer Service! Love the lobster&Mac! Noel was our waiter and he did a great job of serving us! read more

Red Lobster - Lobster Mac&Chez - Seafood Near Me - Plano, Texas

Been enjoying the $10 weekday lunch specials until they changed the menu! On fixed income, so could not afford my regular lunch item today since the price went up $4.00. Servers doing their best, but I wish they would stop calling us honey or sweetie. read more

This was the worst dinner experience. We came in early for dinner. The host was not present and had to wait for him to show. The place was practically empty. It was the same when other guest arrived. Once seated, we had to wait a long time for the waitress to show to take our order, again the place was not busy. My clam soup was mostly liquids and barely any clams. My broccoli was still raw. Their famous biscuits were bland. I should have gone to a local diner and could have a better meal for 1/3 the price. Needless to say, I will not be back! read more

Great food and always great service. Love the grilled trout. The biscuits are like dessert. Highly recommend for lunch or dinner.

We all enjoyed our meals !! Great food!! Wendy our server is always great and she takes very good care of us !! My salmon was cooked very well and the appetizer lobster and artichoke dip was delicious !! read more

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Consistently delicious and friendly bar and wait staff One of the highlights here are those phenomenal crispy shrimp lettuce wraps.... Not going to find any better starters than those hours after I posted this I was kvelling for more lettuce wraps low JT at the bar set me up beautifully read more

Red Lobster - Seafood Near Me - Plano, Texas

For some reason my family and I experienced some stomach aches followed by diarrhea after eating here the other night. Which was Friday night November 3rd 2017. How I was able to pin point it to the food from there is that we had a doggy bag and I ate it today after keeping it in the fridge since bringing it home. I ate it today and voila! Like a bad dream, my stomach is churning and burning again. We had the unlimited shrimp that. We pretty much ordered every single one just to try it and we also ordered the clam chowder bowl and calamari with fried broccoli and red bell pepper. Just odd for me to get stomach aches/food poisoning. I go to some shady restaurants and I don't experience any of this. read more

Have not even ordered my food yet an the service is terrible from my rule hosted to my waiter this place is a job it been 10yrs since ate an probably another 25yrs bfore i come back try long john silver its better read more

Red Lobster - Seafood Near Me - Plano, Texas

I wasn't expecting much but was still disappointed. The restaurant was really gross, the bar top was literally stacked with about 100 dirty cocktail glasses while only having one patron at the bar to tend to. I ordered the canjun chicken pasta and the chicken was rubbery and gross... the cheddar biscuits were really good but I had to ask 4 times before receiving them. Our server was bubbly and attentive outside of the biscuit issue. Mostly the lack of cleanliness was a turn off from the start. read more

I ordered online two blackened trout. Very disappointed. The trout was not blackened. It was covered with red pepper and that's it. The baked potato was bland and the vegetables too. I will never come back to that restaurant. It's not as good yrs ago. Also, I wanted to ordered soup and they were out it. I feel I waste my money. read more

I was in for lunch Saturday. The waitress was very rude. My daughter got chicken stops. It was barely warm and very dry. The waitress was clearly unhappy that we addressed this problem. After that, she was annoyed that we asked for a to go boxes. Her trainee Leo was very nice. My daughter couldn't wait to leave. She wanted desert, but she changed her mind. This is not the only time this happened, I mean the food was bad. Please stop this , if not you will lose more customers! read more

I came in to this location for dinner late Saturday night and impressed by not only the food, but the great service we received from our waiter. Our server was very great at going over the menu and was friendly and constantly came and checked on us and refilled our drinks. He alone could have had us give this place high marks even if the food had not been the best but luckily the food was also great! It was fresh, hot and tasty, and I don't even need to get into detail about the amazing treat that are Red Lobsters Cheddar Bay Biscuits!!!! This was a great overall experience and we will be sure to come back over and over!!! read more

Red Lobster - Chose 2 with Walts Favorite Shrimp and Shrimp Linguini - Seafood Near Me - Plano, Texas

Forgive me Yelpers for I have sinned against the tenants of being a good locavore and chef owned restaurant devotee. I am here today to confess my longtime affair with a chain restaurant...Red Lobster. I know it is wrong to love this restaurant the way I do, but I can't stop myself from occasionally going there and pigging out on cheese/garlic biscuits. The broiled flounder, that I've ordered since the time my choices were from the children's menu, has never improved or diminished in quality. The lack of creativity is like the familiar cuddle of an old love when comfort is needed. It is cheap, unadventurous, and desired when the food needs are at their most basic. Forgive this culinary adventurer for the inexcusable sin of loving this chain. My darkest foodie secret is now out of the closet on Yelp. read more

Ordered delivery, food was good, but didn't get my biscuits, and that's like the whole point of ordering Red Lobster!

(Sep. 4, 2017): Had a great experience here tonight with my family! Our server Gabriella was so sweet! She made great convo with us and was good about getting our refills for endless shrimp! Hope to have her again next visit! Update (Sep. 16, 2017): We had Gabby as a sever again tonight, and when she saw us, she welcomed us back with open arms and hugs! She was on top of her game like last time as well! She's so amazing!! Bless her heart, she was busting her butt taking care of so many people this evening and STILL managed to give us great service! Thank you for everything Gabby! We'll definitely come back for you!!! read more

I had the shrimp and crab linguine Alfredo. I didn't see an option for just that on the menu but requested it since it was featured in one of their specialty items. The flavor of the sauce was delicious but the crab was over cooked and I had 3 pieces if that. The amount of shrimp provided was a good portion though. We also had the cookie and ice cream desert which was really good. My spouse was disappointed with the chocolate in the middle of the cookie. It was supposed to pour out and should have been melted but ended up just being a block of chocolate. read more

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I've always had a weird aversion to Red Lobster. I'm not sure why. It just wasn't really a place that I thought was a place I would want to go. Well, it turns out that some friends of ours bought us gift cards to the Red Lobster/Olive Garden conglomerate and since we already had "money" in the pot, we decided it was time to go. We get in the restaurant and it's not too busy. At least we didn't think it was. We ask for a table for 2 and they say the wait is going to be 20 minutes. We look at the bar and it's basically empty. "Can we sit at the bar?" "Sure." We walk over there and there are 5-6 tables that are empty and I'm a little confused. Of course, I don't understand the restaurant business and they tell me that they have tables available but they don't have enough servers. Well, there you go. The wife chooses the 4 course meal and, of course, she doesn't eat seafood so she gets the house salad, tortilla soup, chicken fettuccine and a dessert. I can't decide but I ask the bartender, "Is the Lobster in Paradise good?" Before I'm done saying it, he's already nodding, "Yes. It's my favorite thing on the menu." So that's what I get. The cheddar bay biscuits come and they're piping hot and they're pretty delicious. I can feel my arteries hardening but it's worth it. The salads are good. Normal salad but it's fresh and prepared well. We finally get served our entrees and about 5 minutes in, The Wife says, "Hey... Where's my soup?" Sure enough, the bartender forgot to bring us our soup. When we ask him about it, he is visibly disappointed in himself and he's very apologetic. We tell him it's no big deal and he apologizes again asking if he can do anything to make up for his mistake. "Do you want to talk to the manager? Do you want two desserts or a full sized dessert?" We didn't want anything, other than the soup, but he was so insistent that we finally caved and got a full sized lava cookie. The Lobster in Paradise is a lobster tail that's been butterfly cut and then dipped in a coconut batter and fried. I don't like coconut but I went ahead and got it and it was pretty dang good! It also comes with shrimp scampi and grilled shrimp. Both are good. Not great but there's a good amount of them. The Warm Chocolate Chip Lava Cookie was so good. We got it to go and it was still good after warming it up in the micronuke. All in all, it was a pretty good experience. We came out of there at $50 after tip. A little on the high side, but kinda what you'd expect if you get an entree with lobster in it. read more

Went in tonight. Had a short wait. We were told we had to wait outside. Others waited in the bar. Got seated. Waited 40 minutes no one even asked us if we wanted water. Never saw a waitperson. We walked out. Horrible service. read more

Ok. I confess. I like Red Lobster. Last week, I was rear ended on the way to work. The culprit's insurance agent made it sound like the insurance adjuster would be out that day to look at my car. I decided I needed to eat lunch close to the office so I could hurry back if they should call. Red Lobster, is close to my office, score! I walked in and they were so warm and happy to see me. Anything they could do to make my day better? I ordered a Boston Tea and a Build Your Own lunch with fried shrimp and shrimp scampi. It was great and I left feeling not quite as stressed out about my day. Well, I was left to my own devices again on Monday so I went back to Red Lobster. I tried something different, hoping for leftovers so I didn't have to go to the grocery store this week. I wasn't as thrilled with what I ordered this trip, the Seafood Platter. The fried fish wouldn't hold on to the batter and the crab cakes had an off taste to them. The service here at this location is over the top and every server says hi as they pass your table and make sure you are ok, on the off chance your server hasn't been by in the past 5 minutes or so. Well taken care of without being annoying. I will be back. read more

The worst service I have ever dealt with. I sat at the bar for 10 minutes with no service meanwhile 4 waiters stood in a corner and had a full conversation. When I finally got service i ordered all my food and drinks at once to avoid having to wait longer it was another 10min before I got my drink that tasted like it had no alcohol in it and my food came out wrong I just got up and left I didn't have another 30min to wait to recook my food or wipe off the coleslaw and reserve it to me. They over staffed for the amount off people that was in there the manager was also here. I wouldn't recommend coming to this location at all read more

To be honest, we came for Endless Shrimp, but it's not an excuse to provide poor service! A group of us went on a Friday night expecting mass amounts of mediocre shrimp (can't expect anything perfect when it's all-you-can-eat), but the entire night was worsened by the lack of service. The waiter was a nice guy, but he really lacked at his job. Everything was great until we received our first round of entrees. We waited 30 minutes just for him to come back and check on us. When he finally came back to see if we wanted more shrimp, he ignored me and moved on to another table. He then spent a good 20 minutes chatting up a table of female coworkers. My glass was empty for an hour, and he just continued chatting away. After we got our checks, he went back to the table and chatted again for another 15 min. We had to walk up to him and give him our checks. Several attempts to get ranch were forgotten and/or ignored. Food was never served at the same time. Glasses were dry for ages. I'd never come back to this location again. read more

We were there on a Tuesday night about two weeks ago. We waited 40-45 minutes to get a table **for two**. They weren't that busy, they just didn't seem to be in any hurry to seat us. The service was meh and the food was so-so at best. I ordered the "endless shrimp", received my initial plate, then ordered more shrimp and never received it. After waiting 25 minutes for more shrimp (and not receiving it), I caught a different waiter, demanded my bill, paid out and then left. This is unacceptable. We will not be returning to this location of Red Lobster. read more

The lady served us tonight did a great job. Her name is Meredith the best server that I have ever had. Food tasted okay, and the reaon that I give this restaurant 4 stars because of the fantastic server . read more

OK so I know where not to get Lobster when I have the craving and the money! Lobsterfest!!?? Lobsters yes, festive uh No! VERY busy the night we went. We were seated promptly and that was the end of anything positive service-wise. We were assigned a waitress who clearly had homework to do and could not concentrate on things like, being polite, refilling beverages, and caring about our dining experience. When she finally did make an appearance, she was curt and short. She rolled her eyes when my Mom asked to omit an item from her salad. I would expect a little more respect for the Mom from this little one. Tensing up..... I ordered the Lobster Lover's Dream ($28.00) and looked forward to my splurging. I don't do this often. My Mom got the seafood platter. The Food: The salad was sad, small, watery. I had to drain the diluted dressing on to my side plate and ask more. The Cheddar Bay Biscuits were UN-Friggin' Believable!!! Hot, gooey, fresh, cheesy goodness. Now I was getting Mellow! Food arrives and my Rock Lobster tail had a brown hue that screamed out "Way the hell OVERCOOKED!" to everyone but the waitress, the expediter, and THE COOK! It was dry as a bone and tough as watching Charlie Sheen rant. The Main Lobster tail was not as bad but still not what I was looking for in skillfully cooked seafood. I sent the Rock tail back and was met with more animosity by our server. Tense again... The Manager came over and said she saw the tail and could tell from far away it was overcooked. If it was so overcooked why did it hit my table? Was it a "Just see it they will eat it, we are too busy to worry about quality" situation? They did replace the tail, the new one was just slightly under the last one. Still dry as a bone, how disappointing! My Mom's platter was a bland mess, we were glad we had the CBB to fill up on. Well, when I left I still had my craving for Lobster, good service and value for Money! What I did not have was about $80.00 on my CC! The only time I will go here again will be to get some CBBs to GO!!! read more

We had dinner last night (7/30/16) at the Plano location. Dinner was fine. The fried clams were cooked to oblivion and that wasn't the major problem. What was irritating is that you placed the overflow seating for people waiting to get a table in the restaurant proper. So my wife and I are trying to enjoy her birthday dinner while Ma, Pa, Grampy, and Grammy Kettle are sitting right behind me watching us eat. My wife is literally looking them in the eye and apologizing for the mess she is making cracking crab legs. It was incredibly unpleasant and ruined what was a lovely night out. Please, if I spend $80 on a meal I should at least have a reasonable expectation of not having non-diners stare at me while I eat. I didn't ask for spectators or their approval while I eradicate the seafood population of the ocean..... Bear in mind, the entry to the place was over 30/40 feet away. The staff brought these people back into the dining area to sit and wait because the foyer was full.... If the entrance is full, wait outside or in the bar but don't let them back here to screw up my meal. I understand you don't want to turn away business and want people waiting to be comfortable, but allow me to summarize my dining experience..... Fuck you and the people watching us eat. We won't be back, read more

Red Lobster - Kiss my ass annoying people. - Seafood Near Me - Plano, Texas