Excellent Food. Fabulous Service. Great prices. Comfortable booths and nice ambiance-type of lighted. An awesome restaurant.

I am a frequent customer here but after today it will definitely be my last. Not once but twice I have found hair in my food and the manager is just like sorry . Today my boyfriend and I went to go eat and he got the Cajun pasta and a few bites in he felt a hair in his mouth but thought it was just the pasta but then after examining the pasta he found another hair . Now we weren't asking for our meal to be free but at least a little discount because my boyfriend didn't even get to finish it but nooooo RYAN the manager said no he didn't even come to talk to us about it . They didn't even offer a new plate . So unprofessional!! Ryan as a manager YOU are responsible for keeping the customer satisfied and today YOU dropped the ball you didn't even come up to out table to apologize. read more

We love seafood - it's expensive... Our family has been coming to Red Lobster for years - mainly for convenience - I have dined here no less that 10 times over the last 2 years and seen a definite decline For several reasons I have finally taken exception with the food & service.. last 6 visits In summary - Seating I have been relegated to sitting in the bar area: twice directly across the bar, once in that small table between the bar and main dining room, then another time at that other weird little table still not quite in the main dining room - only twice did we make it to the main dining room. I don't like that - when I take the time to go out to eat I want to enjoy the full experience - not be tended to by the bartender who has a bar to take care of - or not part of the "real customers" in the actual dining room - made me feel unimportant and not worthy of even being there... Portions - Potato's and lettuce - jeez - these items should be loss leaders - what is up? These items are not expensive - Knowing that they are stingy with these item I requested lots of lettuce at time order was placed, the salad bowl was barely full, the french fries were merely a handful - the baked potato was the size of a lemon... The price for the entree is ample enough that surely Red Lobster could provide a little larger portion on these items - Fish & Chips - Dried out and tasteless & small portions Lobster Roll - tasted old - not fresh Mango Mai Tai -no discernible alcohol? Over the years, we are seeing less Seafood items on the updated menus - Catering to non seafood lovers I suppose - ok....But why can you not order a calamari or clam dish other than the appetizers - and only offer scallops on select "specials" - it would be grate to be able to have these options on the Create Your Own Feast section. For a cookie cutter restaurant, not unlike other chains it still has a couple things going for it... Favorite go to items : Cheddar bay Biscuits Ceasar Salad ( have to ask for more lettuce & request dressing on the side) Parrot Bay Coconut Prawns Going forward, I am going to Rapscallion, I know it is going to cost me a pretty penny more- but I just can't give R.L. my hard earned time and money anymore... read more

I used to love to grab lunch with co-workers here, but I must say as several other reviewers have pointed out in the last 6 months, service has certainly declined. I know that Red Lobster is a chain seafood restaurant and it's not that I expect 5 star service, in fact if I really wanted good seafood locally, I'd go to Rapscallions or something of the like, however back to the subject matter at hand. My co-worker ordered here recently and and brought our order back to the office, we gathered in the conference room for lunch and my nasal passages were immediately assaulted with a "fishy" smell. Since my co-worker occasionally orders fish dishes, I assumed it was her order and proceeded to open my order. I looked disdainfully down upon a Lobster Tail that was a bit off in color and looked to be broiled beyond recognition. I immediately knew the Lobster was overcooked and would likely be tough and rubbery, which it was. After 2 bites, another co-worker comes in to speak with us and mentions that it smells like bad fish, I stated that I thought it may be my Lobster, I removed the meat from the tail and was horrified to see that the meat was primarily grey and where it was not grey it was an unatural pink color. Then, after removing the meat from the tail, the office was flooded with the stench of bad seafood. I think someone needs to go in the back and slap the line cook who thought this Lobster tail was anything appropriate to send out to a customer. Thank goodness I don't have a heart condition or a compromised immune system, because in that case bad seafood can kill a person. I called and told them they really need to speak with their kitchen staff and supposedly they are sending a gift card, but quite frankly we are scared to use it as that means we would have to return for more potentially tainted Lobster. I sure hope they gave that line cook a Chef Gordon Ramsay style tongue lashing cause what he had the nerve to broil and serve to a patron was appalling to say the least. read more

Twas my birthday last night the 18th of September. Our waiter Devon said he was new on the job. He was totally Delightful and Fun. The meal and service was Outstanding. We had a Great time. I even received dessert topped with a candle at the end. The birthday song was the Highlight of a Terrific evening. Thanks again Red Lobster.... You Rock!!! read more

We went in with a party of 8, on a Sunday, and there was no wait. Many different situations caused for a rough meal experience. The server and his manager were very helpful and corrected the whole experience. The food was great too. read more

Arrived at 5:30, was already on the wait list. Was seated about 5:45. Dinner ordered about 6:15. Inquired about food at 7. Was told orders were taking an hour. Questioned why people who were seated at the same time were finished and leaving. Manager can't explain it but our ticket is 3rd on the wheel!! Once he left another customer leaned over and said, excuse me, he's lying to you. He said he noticed when we sat and there were people who sat AFTER us and they were done and they had been there 2 + hours. So, bad enough that the service was horrible but the manager lies about why. We left and will not go back. Too many places to dine out and get good service. Negative stars since this isn't the first time I've had this experience at the restaurant. read more

Oh red lobster what happened to you? You've changed and I can't say it's for the better. We used to have so much fun together, now your a stranger. I admit I haven't been around for awhile but that's no excuse. Lets begin with the drinks, the bar was backed up so we waited and waited and waited for my Octoberfest and my wife's Mia tai. Both we delicious. Our favorite New England appetizer is gone, the bacon wrapped scallops? GONE! The trust I had in you! GONE! The salad was alright. The biscuits is what saved the day on the pre meal fixings. Now the ultimate feast won me over once again and was well worth it. I can't say we will be coming around as much as we used to. And it's not me it's you. I understand your heading in another direction, I just guess I never thought that direction would be down.. Maybe after I've been drinking and have been shot down a few places else, I'll call you for some casual no strings attached lobster, the lobster has always been toe curling good! But a relationship like this needs more than just amazing lobster. read more

My husband and I are here last night for our date night and it was horrible. My wood-grilled filet had so much pepper on it it burnt my mouth. My husband wood-grilled steak did not taste like filet. He had to dip it in butter to eat it. Our orders where mixed up so we had to take some stuff off mine plate and put it on his and the same for his. We had to ask the waiter for more drinks, and why would you but ketchup on a plate for coated shrimp without any others sauce. The shrimp rangoon's came with a Cajun sauce that was so hot that my husband told me not to eat it that it will burn my mouth. There was maybe 10 table's. The prices are outrageous. We will not be back. read more

1 star is specifically for the blonde manager who was working while we were there 7/31 5-7. She was insanely rude and literally never had a smile on her face. Not welcoming at all. She became known as Karen at our table. For being a large bill you'd think she'd welcome our business. The food and drink was amazing tho. read more

As a general rule I don't much care for chain restaurants but since my mom likes to send gift cards, we go where there is free food .... I think the only reason I wouldn't give 5 stars is because of that general rule. I'd rather rank local businesses higher. Chain food gets three stars, but our service was FIVE STAR. Our server was Susan, and I swear she is the same server we had last year when we were in for the all you can eat shrimp. My husband and I both had the bottomless shrimp (have you ever seen a shrimp WITH a bottom, that would be weird) Susan had all the good tips, ensuring that we never sat with an empty table in front of us waiting for the next serving of shrimp to arrive. When we'd stuffed ourselves silly, rather than offer us desert (who in their right mind can eat desert after all that shrimp?) she did something bigger and better. She told us (more than asked us) that she was putting in one last order for us, of the shrimp alfredo (on pasta of course) because it reheats really well and we could have it for lunch the next day. Next thing you know she's bringing us a bag of the cheesy butter biscuits to go home ... and when she brings not one but TWO servings of the shrimp alfredo, she had a second bag of biscuits. With a quick wink she turned and whispered, "I'll be back with the to-go containers in a moment." Needless to say, Susan got a very nice tip. After all, what more could we do since she essentially gave us free lunch for the next day! read more

I am always satisfied and extremely pleased when I dine here. I don't make it here as much as I would like to but that is probably a good thing for my waistline. I do come here every year for my families tradition of Lobster Fest for Easter. Entrees are always fantastic and the staff is always top of the lone helpful, friendly and entertaining. I've never been disappointed from a meal here and they never have any issues with alterations I make to my order. If I could afford it financially and with my pant size I would be here on a very regular basis. It's a special meal out that we look forward to and our mouths start drooling for months in advance. Their lobster is alway amazing and with excellent flavor. Their appetizers are always incredible and never left behind. Of course their famous cheddar bay biscuits can not be topped. Warm. Soft and fresh every time. read more

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Prices have gone up. Service has gone down. Had to ask for the usual crab crackers and wipes for the crab, got the order wrong, waitress spilled water on a cell phone, and took quite awhile to put in the order. read more

A table of 5 with a baby to start with. Was sat promptly by the nice host. Sit at table for over 10 minutes before we see our server. Water came soon. Then we order 2 cocktails and waited over 20 minutes till they arrived. Rest of party shows up and we order. Literally waited over an hour for our food and even I server kept apologizing. It's okay still being very nice because it's probably the kitchen and not or waiter. Finally the food comes and every steak we ordered from medium rare to medium well was cooked all the way through. No one ever came to check on us. I was hoping manager would come by but nope. I work in the Industry so I've very forgiving because I understand things happen but It was my worst eating out experience in years. I've never seen a dinner shift ran so poorly read more

So I went here for lunch and the hostess tried to sit me in the booth near the bar with a child. That is not acceptable to seat children in the bar when there was not even 15 people in the whole restaurant. I saw the other posts and have to chime in on a gross problem a broom on the wall that they slap against wall and dust flys really close to the table.like who wants to sit next to that. Get that broom off that wall near the booth in the bar. That is so gross I can't believe that is not a violation. If the restaurant is empty why have anyone sit there. Other then that if you want the best service always ask for Chen he is great. read more

I've had the displeasure of eating here 3 times. The second two times, I guess call me a glutton for punishment, the first time we ate here, they didn't have honey for tea, the only tea they had was black tea, they didn't have certain juices, and limited alcohol selection, the food is always so salty. It wasn't great, but the wait staff was nice enough I figured it was a bad time of year to go (February). So we went here on a gift card again for my birthday in August. This experience was so bad they comped most of our items. Im very sensitive to MSG, and I have a problem with many of the items here. The last time we ate here, I had tried something different, including a salad, no dressing, half the salad was wilted and obviously passed the expiration or was kept too cold to make some of it brown and slimy. The wait staff brought a romane only salad and it was better, my boyfriend got an item that specifically in the menu said it was only mozzarella but when it came out it smelled like Parmesan, which my boyfriend is allergic to and an obvious smell difference he asked the wait staff and he said it was mozzarella, he said no, so after a few minutes of the staff being in denial he went back to the cook and brought out a ingredients list for the cheese which ended up being a cheese blend, not mozzarella. He lost his appetite and mine was Ok, but my hands became swollen from all the salt in the food, again had his meal comped because of the problems with the entrées. It's so difficult to want to eat here because it's soooooooo salty and the food is inconsistent. I love seafood and this place is such a disappointment. I could cook better than the items here for half the price and less frustration. I don't think I can stand to put myself through another terrible meal here, it's just not worth it to me, even if it's on a gift card. read more

First time here and everything was amazing! Our server Sara was great. We had the seafood trio, garlic shrimp and the 4 course meal that included lobster bisque, garden salad, a perfectly cooked salmon filet and a baked potato. We also had the coconut shrimp appetizers. We will come back for sure! read more

The 5 star is for the wonderful service we got. Got the unlimited shrimp and our server, Shaw, was amazing! Everything was so fast! She was always ready...we never ran out of shrimps in front of us and our drinks were never empty. Top notch service!!! read more

Lobster is not one of my favorite foods, but when im in the mood for great seafood this is the place if your in Reno. The service is marvelous, they treat you like your the world to them. Best Service, Best Food, am I willing to wait? For great food yes I am willing to wait. The waitress/waiter is always so attentive on your needs. Price: $$$ Service: 10 Quality: 8.5 read more

Staff is great! Lobster was tasty and juicy. Scallops were made to perfection. Shrimp Scampi had me eating until I literally couldn't eat anymore. I went here during vacation and I must say its way better than the one in Antioch, CA. read more

I took my wife and baby out for Friday night dinner and crabfest. We we seated and sat there for about 5 minutes for our server. No one showed up. The shift manager asked us how we we're doing. We told him we hadn't seen our server yet. After 15 more minutes we left because the server never showed up. For 30$ a plate average. The service should be prompt. I could understand if it was busy. But it wasn't. Place was half empty. Went to Applebee's. Much better service. Server was there in 2 minutes. If I could it should be no stars. Very disrespectful read more

Food was delicious But our service was exceptional, we went for a early dinner and had William serve us. Diffently will ask for his station since he was professional, attentive and friendly! read more

It was ok, the service was great but the food was mediocre. My daughter and I shared one of the new advertised great feast meals, while the added on crab we got was excellent, everything else was over cooked and pretty salty. My mother got the other advertised plates and complained about the lobster Mac and cheese Was really dry and the pasta wasn't cooked right. So overall not bad I'd come back just to get some of the crab. So I definitely suggest that to anyone looking for to fulfill their crab craving. And the service was great as well, never had to ask for a refill or napkins they were on top of their game. read more

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My friend and I went here. I got Caribbean Lobster and Shrimp and she got Langostino Lobster-and-Shrimp Zoodle Pasta. My friend loved her food as did I. Extremely tasty, you just can't go to Red Lobster and not get Lobster. Very very super duper happy with what I got. Loovvvveee this place. read more

I give it a 2 star since our waiter was really good. The food was a 1 star. The Lobster Bisque was not good at all. Dragon Broccoli had non-crunchy tempura on it. The Dragon Shrimp were okay, but would never eat them again. Fillet Mignon was okay. The Lobster had no taste to it. Most of the food items seemed like it was processed frozen food that went from a bag right into the fryer then to the plate. read more

If I could afford to eat here every day - I probably would. First off, I had been craving lobster for a while. A looooong while. SO when my husband finally agreed to go here, needless to say I was pretty excited. The biscuits came quickly, which definitely was a must. I mean, you go here and expect biscuits! I ordered the plate with crab, lobster, and shrimp. It was amazing. My kids had various kids' meals, which were actually pretty good given that most places tend to go towards the cheaper side for kids meals. The only complaint with the kids meals is they were really small. My five year old eats. So, I shared mine with her. I had a couple cocktails, which were also nice. Definitely recommend, for dinner, at least. read more

Went with family for my birthday. Food was great as always. I had the lobster and shrimp dish where you got ocean and rock lobster tails. First time having rock lobster and to no fault of the restaurant, I won't be having it again. Just didn't tickle my fancy. The rest was fantastic though. Stuffed mushrooms were yummy and they had this Cajun seasoned appetizer that was delicious. The only reason for the loss of one star is due to the fact that the Margarita I ordered seemed to be a virgin... Having been a bartender myself in past years, and having the margarita as one of my favorite alcoholic beverages, I know the difference. This was just sour mix on ice with a little bit a lime juice added and a tiny, tiny bit of salt on the rim. Granted, I was not there to get wasted but also didn't want to have to pay $6+ for a non-alcoholic, alcoholic drink. Luckily, our waitress was prompt and curtious enough to comp the drink. read more

First time Dining at a Red Lobster , I ordered the Lobster Lovers Dream Meal with a Salad and Brussel sprouts as sides and a cup of chowder ( had to see how their chowder was) My Daughter ordered the Dungeonous Crab legs with fries and Broccoli, Coconut Shrimp . Just water for the both of us . Our Waitress brought out right away the cup of chowder and Side salad and Coconut Shrimp which my Daughter had . Still no waters . The Chowder was Good and My daughter likes the coconut shrimp but said to much Coconut and not enough shrimp . Still no waters . Then 5 minutes later my Lobster plate shows up hmmm that was really quick We just dove into our Apps . Still no waters . Well I finished my cup of Chowder which was good and since i figured my Daughters Crab legs would be coming out soon and she was still eating her Salad and shrimp I figured i'll start on this Lobster sitting in front of me . Oh boy it was rubbery and chewy like steak gristle , And the Brussel sprouts were not really cooked all the way thru but charred on the outside . The shrimp Fettuccine that came with it was good Though. Now our Waitress Stops by and asks hows everything here " Is that lobster their ok for you ?" ( like she already knew it was trash ) I didn't say anything about the Lobster and said My Daughter hasn't gotten her Crab legs yet and could we get some Waters . She was like oh crap yeah of course let me get you some waters and check on the crab legs . She came back with waters and said their was a mix up and The crab legs would be out Asap . 10 mins later her Crab legs Finally Showed up ( A full Dungeonous crab worth) and she was excited for them and said they were very good ! Our waters were topped off all the time now. Everything was good except the Overcooked Lobster and sprouts . I still left the Waitress a hefty tip on our Bill cuz I know she was probably Slammed and She did the best she could in that Situation. I will go back but skip on the Lobster from now on. read more

My lady & I are there last night. Minutes after she got her plate she found a hair wrapped around a mushroom and fish. The manager said: we won't charge you. No kidding, she hadn't had a bite. Manager said I don't have to pay for mine either. Then it's we will give you a free desert. Well my lady got a free desert, not me, they charged me for my meal. To me do what you say, not change it all when we're ready to leave. I'll not go there again because of the disrespect for the whole thing. Hair!!! That is so disgusting!!! Note: my girl never did get a dinner. I shared mine with her. read more

Returned this week to give them another try, as previous visits have been mostly great, but the last one was lacking, my son had to wait 25 minutes for his food after I got mine, was told it was due to training new staff, since we had never had issues before we waited a few weeks and decided to try again. This time they shined! Excellent service, even though they have signage saying "low staffing might result in longer waits" Our server showed up within 5 minutes took our order and drinks, got their CHEDDAR Biscuits and an appetizer and drinks within 10 minutes, then our meals arrived after a few minutes of finishing our appetizer and biscuits. PERFECT TIMING! we both got our food at the same time, and asked for and got extra biscuits so previous bad issue last time was an anomaly for us. Had requested extra tartar sauce and got extra!! Food was superb as well. Will be returning in a few more weeks again... read more

I hate seafood but I brought my wife cause she loves it. Well I am happy to report both of us were WOWED!! Excellent food at a reasonable price and SCREAMING GOOD service! We loved it!! read more

Red Lobster - Coconut shrimp with Berry Mango Daquiri - Seafood Near Me - Reno, Nevada

Love it here!! If I have to wait a while for a table we go to the bar...very friendly and courteous staff. My husband and I go here a few times a year because it's so expensive but it's worth it because the food is delicious!! 4 stars because of the prices but love everything else about it! read more

Red Lobster - Parmesean crusted corkscrew alfredo was yummy and the Coconut shrimp, salmon and rice pilaf was delicious! - Seafood Near Me - Reno, Nevada

The service was great. The food on the other hand, less than great. The lobster bisque did not taste good. It was awful. She said "it's not for everyone" hun, I've had lobster bisque and that's not it. read more

Ahhh, Your girl get's down at Red Lobster. I know to wear my big pants when I come here and my go to is the ultimate feast. I know I know, where do I put all of those amazing biscuits, crab legs, shrimp scampi, friend shrimp, lobster and garlic mashed potatoes... In this belly while not eating the whole day before I do. I can't resist those cheddar biscuits heaven sent. A+++++++ on price and service. I can't explain how good this place is so try it and thank me later and ask for biscuits as soon as you sit down :X. read more

Extremely disappointed with the food at Red Lobster. My wife ordered from the fresh fish list. Fresh it was not. Fresh fish foes not smell strongly of fish. I don't believe they have a grill to cook their sea food. I had a lobster, shrimp combo. The shrimp was cold in the inside. It has been years since I had been to a Red Lobster Restaurant. Don' t think I will step in another again. However, I must say they are really busy most of the time. read more

We ordered a couple family meals on Mother's Day. They were quite busy but we only had to wait 15 minutes. The shrimp scampi was great as was the shrimp linguine. The chicken strips were a bit dry but overall an amazing dinner. Best part is everything we ordered was there. Thank you Red Lobster crew. read more

Food wasnt bad service was horrible first there was like 4 host 3 of which seemed to be training or just didnt know what they were doing got are food okay and then didnt get any refills till we were like done with are food and that was only for one of us they refilled my friends tea and didnt ask offer or refill my lemonade vary dissappinted dont think will back read more

Great experience and the best Pasta ever! I highly recommend this place. Perfect and fast service. read more

I have a special spot in my heart for seafood. As Reno isn't located next to any oceans (sadly), there aren't a lot of dedicated seafood restaurants to pick from. There are a few local gems however. But a lot of the time, especially with the kids in tow, it's easier to go for the predictable chain and Red Lobster does a good job getting it done. Our favorite thing to do, actually, is to get food take-out for an at-home date night after the kids are in bed. We have done this several times and the food and service has always been spot on. It's not easy to present take-out in a way that maintains the food as you would have it in the restaurant and we always appreciate the effort. We have also been known to dine at the location, such as we did with the whole family on Christmas Eve this year. The food was outstanding, we had a great server and the price was right. Watch out for cheddar biscuits! They are addictive! read more

We mostly go for the Lobster Artichoke Dip! This is so yummy! We enjoy the Lobster Fest time of year and Crab Fest time of year! The only reason we do not go more often is bc its kind of pricey. There tends to be a wait on the weekends, but we have never had to wait longer than a half hour. read more