I've been seeing Colleen Gaffney for several years now for routine skin checkups. She is kind,…read morepositive, and straightforward in her instruction. I feel confident walking out of my appointment that I've had good care. I've found the rest of the staff to be pleasant to interact with as well!

Unfortunately, my experience throughout the Accutane process at Skincare Physicians has been…read moredisappointing. The biggest issue was the lack of communication. As a first-time Accutane patient, I often felt like it was assumed I already knew how everything worked, and when I didn't, there was very little guidance. The scheduling department was also very rude at times. After hours of trying to get in touch with someone, I was told I couldn't be seen until August and was made to feel like the situation was entirely on me. Only after finally speaking with a nurse was I able to get the help I needed. At my fifth appointment, I was suddenly told my insurance didn't cover out-of-state visits, despite having already been seen there multiple times without anyone ever mentioning this. Had I known that from the beginning, I could have planned accordingly. I take responsibility for anything I may have misunderstood or missed, but I wish the office would also acknowledge that better communication could have prevented a lot of this. I'm only staying to finish my Accutane course, but overall this experience has been emotionally exhausting. Anyone who has struggled with acne knows how difficult that journey can be, and I wish I had felt more supported throughout the process.

I had a very disappointing experience here. I came in expecting a professional care, but it felt…read morelike the focus was more on selling than on what I actually needed. I was charged for two syringes of filler without being told that I wouldn't be able to use them for all the areas we discussed. Only after paying was I told they would inject half a syringe into my smile lines and discard the rest, even though I paid a significant amount for it. This felt wasteful, unclear, and not client-focused. I also learned that they don't inject in several facial areas I had originally asked about, which was never mentioned up front. Overall, the experience felt rushed, sales-driven, and not transparent. I ended up walking out without getting the treatment at all. Unfortunately, I can't recommend this place, and I won't be returning.

Extremely disappointed with customer service. I had a costly Thermage treatment that had at minimal…read more5% improvement. It was incredibly painful and I was never told if they lower the output I would not get good results and still charged $1200. Customer service was absolutely useless with no resolution! They offered me more treatments at a slightly discounted price! I also purchased the membership where I could buy xeomin at a discount rate - after treatment it was clear it did not work and was offered to do more at my cost. I would not recommend this place at all.

THE NOSE KNOWS I…read morewas facing something that had quietly become overwhelming. My nose had collapsed to the point where breathing through it was nearly impossible. Nights were restless. My ear felt constantly blocked. And the solutions I was being offered felt... drastic. One highly regarded local surgeon told me my case was so extreme that cartilage would need to be taken from my ear to rebuild my nose. He warned my nose would widen significantly and look very different. I was willing to accept that. I just wanted to breathe again. And also my hearing was lessening. I wanted to be able to hear again thinking maybe that they were related. But something in me hesitated. Then I remembered Dr. Jacob Tower. Years earlier, I had met him when he was at Lahey Clinic. A deeply respected ear, nose, and throat specialist with extraordinary skill in facial aesthetics. I reached out, and he responded immediately. From our very first conversation, everything changed. Dr. Tower didn't just see a "difficult case." He saw a better path. He explained clearly, thoughtfully, and with remarkable depth, what was actually happening, and how he could restore not just structure, but function... and quality of life. He invited me to come see him right away at The Spiegel Center. What he offered was simpler. Smarter. And far more elegant. I booked surgery on the spot. Three weeks ago today, he performed it. I remember waking up. For the first time in years, breathing fully through my nose. Effortlessly. Quietly. Completely. There were no overwhelming nasal packings, no dramatic bruising. Quite nothing like I had been warned to expect. Even more surprising... everything started to come back to life. The pressure in my ear disappeared. My hearing sharpened. One moment I'll never forget! I heard my cat meowing from the garage while I was upstairs. I hadn't realized how much I'd been missing until that instant. I ran downstairs, ready to free the cat in the garage so many times as she would follow me in and I didn't hear her cry to come out. Unaware and muted. Yes, my nose shape changed slightly. It had to. But in the hands of Dr. Tower who is not only a surgeon but truly an artist, the result is natural, balanced, and thoughtful. Not "different" in a way that takes from you, but refined in a way that gives something back. And that's what he does. He gives people their lives back...in ways they didn't even realize they had lost. At just three weeks out, I can say without hesitation: this changed my life. My deepest respect and gratitude to Dr. Jacob Tower and his exceptional team at The Spiegel Center. I've been around aesthetics long enough to recognize true excellence when I see it. And this is it. I cannot recommend him highly enough!!

I have worked with Dr. Spiegel since 2010, and I do not have enough great things to say. Their team…read morehas literally made my life and career possible as a trans woman. I'm 48 now, and I've never felt better about myself. The before and after pictures of my jaw, particularly are stunning. I've worked on everything with them, from hair to skin to having my entire face reshaped. They've never treated me with anything but respect, and I see them as a true partner in achieving my surgical goals.

Want to Wish each and everyone at Joseph A Russo's Center a wonderful and healthy 2026!…read more I pride myself on supporting and reviewing exceptional Businesses, Restaurants, Medical, and many more that affects all of us! And with that said, I personally think that this venue will make 2026 a very happy one for all those using this Full Service Center! HAPPY NEW YEAR TO ALL!

I recently had a Sofwave laser treatment with Sabrina, and I am absolutely blown away by the…read moreresults. I've tried a variety of skincare treatments over the years, but nothing has come close to what Sabrina was able to achieve with this. My skin looks tighter, smoother, and more refreshed--truly the best results I've ever had. On top of that, Sabrina is incredibly knowledgeable, professional, and kind. She made me feel completely comfortable throughout the entire process and explained everything in detail. If you're considering Sofwave or any med spa treatments, run--don't walk--to see Sabrina. She's a game changer!

I was new to the city and searching for a provider for injectables. After researching online, Dr…read more Hong came highly recommended for both her expertise and her thoughtful approach. I've always struggled with feeling like my lower face was starting to sag, and I hadn't found anyone who truly understood how to address that concern--until I met Dr. Hong. Dr. Hong is an absolute gem! She is not only incredibly kind, but her talent is unlike anything I've ever experienced. She offered thoughtful, customized recommendations and achieved the most natural, beautiful results. I genuinely feel like she took 20 years off the lower half of my face--without ever making me look overdone. What I love most is her whole-body approach and her commitment to constantly seeking out the newest, cutting-edge trainings. I'm so excited to continue implementing all of her ideas. Dr. Hong will absolutely AMAZE you!

Dr Hong is the absolute best doctor I have ever been to for cosmetic procedures …read more Not everyone is good at injecting Botox/dysport but Dr Hong is one of the rare few who knows exactly how to place it and how much to make you look youthful and fresh and always natural. She has all of the state of the art machines and procedures, and bright beautiful office space. Not only is she a consummate professional but I also really love her as a person and am so happy that I discovered her when I moved back to Massachusetts . She is truly a gem!

I have had my lips done twice at LexRx by Taylor first and Danielle most recently. This is a great…read moreestablishment, both ladies were very patient and kind with my low pain tolerance and did amazing work with filling my lips. They give great advice about the different options for fillers and I trust their recommendations as a client. They go out of their way to make you comfortable and take the time to do the absolute best work. 10/10 will only go to LexRx. Love a women owned business that goes above and beyond for their clients.

I went to LexRX for a lip flip and the result was a bruised lip and a very weird looking smile. She…read moreadded some Botox above my lips (I think trying the gummy smile treatment?) without really asking. I have gotten a lot of lip flips at many different places in my life and never had that result. When I contacted them, they made me feel like that's what a lip flip should look like and asked me to come in for a revision which I declined.

I had the fabulous pleasure of receiving a red light therapy facial from Gina…read more She is both delightful and highly talented. When I left, my face felt incredibly smooth, refreshed, and rejuvenated. This treatment is a wonderful addition to the beauty and wellness services already offered at the Ivy Drip Bar.

Amazing place to get an IV or vitamin shot. Merry is a rockstar! She goes above and beyond for her…read moreclients.

I cannot recommend Harvard Square Chiropractic enough!…read more Twice now, Dr. Sean Bradshaw has been AMAZING when I have been in immense pain. I have seen him when my body has been screaming at me post an ovarian cyst hemorrhage and an infection from a dog bite on my finger. His care is what I wish all of my healthcare experiences were like. I left feeling seen, understood, cared for, and so much better! -He takes the time to get a full picture of what's going on. -He really remembers you and your story when you come back and asks follow ups that make you feel like you have a real partner in what you're facing. -He empathizes with what you're going through and focuses both on immediate relief and a longer term plan to address the root cause of issues. -He uses a combination of techniques - including targeted massage - to get right to the areas of my pain that provide so much relief. I was surprised that a chiropractor did many of the things that Sean can do for me. If you're experiencing any kind of body pain, I recommend giving Sean a try! He has been a GODSEND for me! Just THE BEST!

Dr. Doody is a miracle worker -- came off of an 8-hour flight with my S1 joint popped out, unable…read moreto move. Doc was able to adjust my back, knee, neck and have everything working again in mint condition. Ended up bringing more family to him, he's that good. Reception is very responsive and the schedule is always flexible. A gem in Harvard Square.