Goodbye Safeway! I've struggled with lines and pharmacy issues here, and another incident with a tactless & rude employee... but I called and politely spoke with the manager instead of yelping, as I always try that first. I'm done for good with them now. I was selling a car, and needed to meet people there because it was safer than meeting at my home. I parked in their lot, and ran in to ask at customer service if it would be ok to have it there, as I'd set a few appointments with prospective buyers. They said it would be fine, and I let them know my phone number was written clearly on two places on the car if there were to be a problem, plus my business card with extensive contact info on the dash. Went to meet a buyer today, and the car was gone. Tried to call the store, waited on hold several minutes... no answer so I hung up. Drove around the lot and found a towing sign, called them. $404 to get it out of impound, and while I could see if there'd been a miscommunication, the store didn't even bother to call first, despite how easy it would've been to do so. Since I live a couple blocks away, I used to do all my shopping, gas, and prescriptions here. I'm usually really reasonable when it comes to management, business, staffing... I've been in management shoes before. But, they've lost a customer for life. Transferring my prescription tomorrow, and won't spend another dollar at Safeway. If you don't so much care about their ridiculousness with my car, check out the documentary "Food Chains". In short, Safeway as a company makes billions - more than banks, more than Apple or Microsoft - but they refuse to pay livable wages to produce farmers. Luckily, there's a Trader Joe's nearby. I've always had a great experience there. Shorter lines, helpful employees... and I know the company is committed to a better world for all. More organic options, better prices on things with fewer chemicals. My cashier gave me a big ole hug last time I was there! So it's not the kind of place that wouldn't bother to even call before towing a car. As a female (we tend to be the primary shoppers/buyers for our families) at 33 years old, with household income over $150k.... I'm THE target market for Safeway. But, there are a whole lot of better options out there, and hopefully others will see that as well and take their dollars to a more responsible company. read more

Slowest Safeway ever! Do not go unless you absolutely have to, what a joke! They need to get some self check out stands or some people who don't move at snail pace....and I agree with the comment below about how they always put slow people on the express lanes! I was there for 30 mins today and 20 of it was standing inline... read more

Its an extremely slow moving checkout line at this Safeway. only a couple of counters are open at a time. I miss Fred Myers and go there whenever I can, I go to this Safeway when I have to quickly grab something since this is the nearest store read more

If convenience is your goal, this is NOT your place! The pharmacy is only open a few hours a day - I'm a stay-at-home-mom so its not like I have a rigid schedule to work around and somehow I can't seem to find a convenient time to get my prescriptions!! Long lines for few checkouts at all hours of every day. Find another option! read more

Literally the ONLY good thing about this Safeway is that it is close to my house.. Every single time I go here they are out of at least one thing on my list, but most of the time it's several items. It is very apparent that the workers are beyond over worked as most of them very apparently are there to not help, keep thier head down and get things done so they can leave. There are flies all over the produce section and things consistently are beyond ripe and shouldn't even be out. I'll be driving a little further and sticking with Fred Meyer and Trader Joes for my shopping from now on. So tired of leaving this store and having to go somewhere else anyhow for half my list. read more

Safeway is repositioning itself to price more like a QFC vs offering true savings and value. Wow there is nothing wrong with this, longtime customers should be alerted to the change if they haven't noticed and their wallet already. It would appear Safeway is looking to provide an illusion of savings through jacking up prices and then marking them down. Not that creative again here since a lot of stores have practiced this old school marketing tactic. At the end of the day, you will pay 20% to 30% more vs competing stores. read more

When did they start charging for either regular or large containers of the ala cart items in the hot case instead of by weight? What a joke?! $6.99 for a regular - I don't want to eat that much, so it was great when they charged by weight, I could just get what I want. read more

Rated one star because I can't rate less. From rude employees, to a lack of tellers to check you out; avoid this location if at all possible. read more

I was at this Kingsgate Safeway this afternoon and witnessed treatment of an older employee that was completely unacceptable. A 70+ yr old man, my guess a courtesy clerk, was standing at one of the doors greeting customers as they came in and out. He was super friendly and helpful. A much younger 30ish manager approached him and started grilling him about what he was doing, told him he needs to bring in the carts and that "he doesn't get paid for standing around." As a point of reference, it was 85 degrees outside and it looked like he was just cooling off. This was completely unacceptable in my book and will think twice about shopping there. This store .5 miles from my house, my first choice will be Fred Meyer which is 1.25 miles away from now on! read more

Worst grocery store I've ever been to, employees aren't out going, they don't have self check out cause they don't trust there customers, prices are not that good! All around a crappy store! read more

What joy to have such a great Safeway so close to home! It is always clean, fresh, friendly, more so than other Safeways in the area. The meat looks good, the produce good, aisles/floors clean! read more

Standard safeway. Nice staff. Has gas station on site. Yay. Close to my house. Yay.

Has a lot of organic and local options. Seems to be clean despite the low lighting. Decent prices as well compared to the local Albertson's. Also can earn rewards for gas so that's nice too as long as you don't mind the stigma of "low end" gas options. Plenty of parking with a few other stores and restaurants around as well as a casino. However I do wish they have self checkout counters so I don't have to wait with a milk in hand for the person with a full cart. read more

This is by far one of the most unacceptable Safeways I have been in. Some of the employees are rude and dont understand customer service. The bathrooms are extremely disgusting. Urinals are filthy, dont they know they need to scrub them to get that caked on stuff out. Boogers all over the wall. I would not use their toilets. To the manager, check out Trader Joes, they have great people and very clean bathrooms. read more

The store is outdated. Super long grocery lines, slow ass cashiers and baggers ever since the ban of plastic and paper bags. They run out of items quickly and it takes weeks for some items to be restocked. The store got remodeled a few years back and they didn't even add self checkout during that time. Once the chip readers are enabled here it'll be even slower read more

Mila the florist saved the day!!! Im photographing a wedding today and the couple let me no the bridal bouquet was not going to be done in time for the photos. They asked if I could swing by and pick something up as a stand-in for the time being and being a Sunday morning there wasn't many floors is open. But Mila managed to squeeze me in quickly in front of another bouquet she was already working on and found some flowers that matched the wedding colors. And it was super affordable with no rush charge. Thank you so much Mila. read more

This is everyone's dream for your neighborhood grocery store: Friendly, helpful staff, well stocked for produce and groceries, employees willing to go the extra mile to help. The staff that I've found to be particularly helpful are the butcher, baker and produce people. I feel like family when I shop there. read more

I shop here because it is close to my house. Spent 10 minutes in the one open express lane just now for one item. Then inquired about renting a movie, only to be told "just because you have a Safeway account doesn't mean you have a movie rental account."Get some self-check out lanes & some customer service. read more

The people that work in the deli are absolutely awful i asked for a simple blt sandwich toasted they didnt toast the bread they gave me cold bacon just unbelievable how stupid someone can be when you ask for something so simple will not be going to this deli every again read more

I think most of the review on this Safeway are very harsh. I have shopped here for years and the staff are Great! the store is clean and meat is fresh. The only two things they can improve on is keeping the sale stuff stocked and the fruit for the most part could be fresher. read more

I have been going to this Safeway for my entire life and I can't believe that it has taken me this long to realize how pitiful this store is. Their produce and meat are subpar at best and it is always impossible to find someone to help you. The staff that are there are lethargic and rude. The only good things about this store are its Starbucks and Bakery read more

It's a great place to get your groceries there is always good parking and employees are very friendly, the reason I didn't gave a five star is because the do not carry Mexican cheese I've ask several times and I have not heard from anybody. read more

Not the right place to go for ingredients to make a nice meal. Safeway is Poor quality compared to QFC/TJ/TOP Foods, the latter two are preferable I got roasted chicken at Safeway was $7.00 and it was rubbery and squishy I knew immediately when I tried to cut it that it wasn't going to taste good at all. Maybe it had been frozen previously and then sitting out there all day. Also the tomato that I bought was mealy and pasty inside The only reason I ever go to this store is because of it's location Also I bought organic ground beef at the store which tasted so bad I put it into the garbage, I tried cooking the same package of meat two different ways and it just wasn't working out. Can only count on basic things like milk at this store. Some of the staff in the store are quite helpful some are rude. Place is like whatever. I feel like it's a waste of money if I end up throwing the product into the garbage. Since I am on a budget this store isn't working out for me, I can not afford to throw away anymore food like this. I have also been over-charged at this store and they seem annoyed when I showed them the price on the product in the isle and how it rang up differently. Why is it that they never under charge us ?? LOL what a scam read more

If u want long lines and no self check out-- look no further! I don't find the produce great. This is my least favorite grocery store.

I have shopped the Kingsgate Safeway for over 23 years because it is close to my home. Every time I go in they do not have enough checkers. No matter what time of day! No self check out. And checkers that are discourteous and feel overworked. The Kingsgate Safeway store has not and will not developed into a busy store because they continue to cause customer dissatisfaction with long lines to PAY THEM MONEY! I avoid this store whenever possible. Countless times I have the items I wanted to buy but just leave them because the check out lines are too long. Stop the pan handling and soliciting at the register which slows down the lines even more. I already give money to those I know and trust. I do not trust Safeway to make that choice for me. They cannot even simply run a store with adequate staffing level for over 23 years so I have no trust in them to select a charity for me! I will pay more and go to the Bartell Drugs next store and have a store that respects my time! read more

We as costumers can help the checkers and bag our own stuff. It will help you get home fast... Why you guys make it so complicated!!!

This one of the worst managed grocery stores I've ever been to. The store is continuously understaffed and no matter how busy the store is the checkout lines are long. Customer service is definitely not their motto! read more

I keep saying I'm going to stop shopping here, but unfortunately it's the closest grocery story to my house. The shelves are always empty, or so messy you can't find anything. I can't trust them to have what I need in stock. I have to check every expiration date because they leave expired food on the shelves. I was told they were going to fix this store up, but nothing has changed. The only bright side is the front-end employees are great - they do the best with what they are given. read more

It's convenient but usually I'll end up going to Freddie's or trader joes. Things are out of stock, I've bought outdated things which I know you need to check the date on dairy before you leave which I do there and for instance the milk - I've had to dig in the back to find something not expired . A few times I've bought wine that was advertised on sale but when I got to checkout despite my entering my phone number, came up normal price, which I wouldn't have bought. Checkers are slow and sparse at key times which is management's fault. The only time I get decent and not atrocious service is when they pass out the how did I do cards for the customers to fill out online. read more

Used to shop at Safeway Redmond on the 24th St because Safeway Kinsgate doesn't have good organic organic produce comparable to the Redmond's. However wE want to support business in our neighborhood so we come here and even tried the Safeway Delivery. Last Saturday morning ( August 6, 2016) around 9am I came to store and saw a lady with 2 kids and a dog ( which does not have the service animal vest or tag. I asked a sales lady at the deli and she said this is a pet friendly store. Excuse me? Yes she said they allow dog because years ago they have a lawsuit for asking people if they bring their dogs. Wow I was shocked. I also mentioned this to the cashier who offered me to call safely and they will explain how thy allow dogs in the store and do not ask people if the dogs are service animals or not. I said thanks I don't really need to understand why Safeway can violate the law. It is very sad because we will not come back to Safeway buying cheese eggs, meat, fried chicken in a store that allows dogs and won't even bother to ask/verify if they are service animals or not. What about the hygiene? What about safety of people shopping food there? Shame on you Safeway. From a very disappointed ex-customer. read more

great people in the store, but starting today will not go back. 10 cents for bags to carry out the food I bought from safeway, no thanks