After going to Shake Shack a few times, I do actually quite like it for burgers that are on the nicer side. I really like the SHROOM BURGER with the lettuce bun. Still always love the crinkles fries with the CHEESE. ENJOY! read more

What I thought to be a nice outing turned out being a huge disappointment. It's been many months since I've been out. I'll get to the point, along with our meals, I ordered 2 of the new hot chocolate shakes to go. On the way home, I began enjoying my shake and immediately something was off. I found a piece of clear plastic in my shake. At first I thought it was from the straw but the straw was green, I just put it on a napkin and moved on. By the time I got home, I had sucked up 4 additional pieces of plastic and I couldn't finish my shake. I don't understand and I still need to give the shake shake I went to a call. read more

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The best chair I've ever sat in. The chair that started it all. Ergonomic support in the hips, back and knees is off the charts, 5/5 stars. Slides out real easy too read more

Shake Shack Century City Mall - 2nd Floor - Fast Food Near Me - Los Angeles, California

They're pretty quick to make the food and the place is relatively clean. There's nothing special about the food though.

Had a mobile order ready and everyone at the counter ignored me while I was waiting to get assistance. Food is fine though, typical Shake Shack. read more

Located in the shopping plaza near the theater and food court. I'd been to other locations prior and although I get my usual burger and fries my shake flavor varies. On this particular visit I was still undecided when I reached the register but no worries, Host Demonn had a recommendation ready. I went for the Strawberry Cookie & Cream. My companion was at the register next to me and it appeared that his host also had recommendations ready to go and convinced my friend to get cheese fries with their ShackBurger and drink. Oh man, we were hyped for the meal - especially because Demonn and the other host were high-fiving us and telling us we'd love their recommendations. We quickly found a clean (it appeared that one employee was wiping them down with disposable wipes) table and were urging our buzzers to go off. Once they did we made our way back to the pick up counter where we were cheerily greeted and asked about our day - seriously, the folks who work here are super pleasant. Once back at our table we took our obligatory instagram photos and quickly dug in! And oh man were those recommendations on point! As always I loved my well seasoned burger topped with lettuce and tomato that tasted seriously fresh. My favorite part of their burgers though are their delicious buns and their thoughtful cut of the bun - they don't slice all the way through so your bun acts as a catcher for your burger -- GENIUS. The fries were again on point - crispy perfection. My lunch companion had opted for the cheese fries - I loved the detail that they come with a fry pick because hello, we're not monsters were trying to eat these cheesy fries but not get cheese all over our hands. Classy. He said the cheese was great and that his fries stayed crisp even if they were smothered in cheese. Now my shake - recommendation was SO ON POINT. I could taste every part of the shakes name - strawberry base with bits of cookies and cream. Try it! Parking: the first hour in the structure is free. Shake Shack lets you order through an app so you could skip the queue and possibly be out of the plaza without paying for parking. read more

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Shake Shack is just outside of the Century City Westfield Food Court. It's easiest to order via their app and pick-up when ready. It took about 20 mins for the order to process, so I'd recommend ordering and driving to the mall and it should be ready. They're available for delivery from Yelp and Grub Hub (cheaper delivery). For the food: The classic ShackBurger and SmokeShack are the best. If you want traditional burger, go for the ShackBurger. If you want something a little fancier with bacon and peppers, go for SmokeShack. The cheese fries is worth the upgrade from regular fries - that cheese sauce is really good. I've had many of their chicken sandwiches: Nashville Hot, Korean Fried, Chick'n Shack. the chicken is always fried well, crispy and juicy chicken breast. For vegetarians: The 'Shroom Burger is one of the best vegetarian options at fast food joint. Who doesn't love fried portobello mushroom stuffed with cheese? Even carnivores will love this burger and many add it onto their burger with the Shack Stack. read more

Some people love Shake Shack and I don't really get it. Maybe they're from the East Coast and haven't had In-N-Out before? Anyhow, there are a bunch of Shake Shacks popping up all over SoCal and I'm still struggling to be a fan. Shack Shack has an app that you can download if you're in a rush and want to just come and pick up your order. It's not a bad route if you want to skip the lines. I got an order of the double shackburger with crinkle cut fries and I thought it was an average meal at best. Although the patty is juicy and the cheese is melted onto it, the bun doesn't hold it's integrity well. I'm all for bun integrity and shake shack just doesn't have it. While the fries were good, they came out a bit cold which was disappointing. It seems to me that they just make a huge batch of fries and just leave them under heat lamps until they're ready to be served. Anyhow, Shake Shack is decent but I wouldn't put it over my beloved In-N-Out burger. read more

Shake Shack Century City Mall - 2nd Floor - Shack burger with fries - Fast Food Near Me - Los Angeles, California

Great place to eat a healthy burger. Fancy environment. The only minus is that restaurant located in the mall. I personally don't like big noisy malls hectic energy but the restaurant itself does not have it. It's nice calm shic atmosphere and staff is very friendly. read more

Love love love this place! I think I like it as it feels like fast food but I can get Prosecco here! They have so much to choose from. Burgers, dogs, shakes, chicken etc.. This one is located in the mall next to the food court area. Small seating inside and out but pretty easy to get a seat by the time you get your order. The staff is great. Super clean for such a busy place. They have their own bathrooms which is nice. read more

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Typical mall food -- not quite fast food as orders can take 10-20 minutes or more, and if you go at a busy time, there can be a long line just to order. Not quite sit down as the food quality is not what you'd expect at a traditional burger restaurant. For the price point, there are better burgers places around town, but if you're browsing around the mall and want a non-chicken burger, this is kind of the default place to go. I love their shakes though, so at least they have that going for them! read more

Shake Shack, the ultimate fast-casual dining experience, consistently dishes out delectable burgers, hot dogs, and shakes to their ever-increasing fan base. As I stepped into the bustling restaurant, I was met with a vibrant atmosphere and the unmistakable scent of sizzling burgers and golden fries. Navigating the varied menu, I discovered an array of tempting selections, including their legendary ShackBurger, crunchy crinkle-cut fries, and irresistible frozen custard shakes. As someone who enjoys a bit of heat, I chose the SmokeShack - a mouthwatering blend of succulent, all-natural Angus beef, topped with applewood smoked bacon, fiery cherry peppers, and silky ShackSauce. The burger was served in a fluffy, mildly sweet potato bun, with the flavors harmoniously blending in a medley of textures and tastes. The expertly seasoned beef patty was cooked to a tender medium, while the bacon brought a smoky, salty depth to each mouthful. The cherry peppers delivered a welcome burst of spice, beautifully offset by the cool, zesty ShackSauce. To complement my burger, I opted for a hearty helping of crispy crinkle-cut fries. Lightly seasoned and fried to a golden hue, the fries struck the perfect balance between crispiness and soft fluffiness. For the ultimate treat, I couldn't resist trying the cheese fries - a sinful upgrade that drenched the crispy crinkle-cuts in a warm, smooth cheese sauce. No trip to Shake Shack is complete without tasting their legendary frozen custard shakes. I chose the traditional chocolate shake, which was incredibly thick and creamy, with the rich cocoa flavor shining through in every delightful sip. The Shake Shack staff were effective and amiable, even with the constant influx of customers eager to enjoy the highly sought-after fare. The dining area, although frequently busy, maintained a clean and cozy setting that invited patrons to unwind, relax, and savor their meal. In summary, Shake Shack continues to raise the bar for fast-casual dining with its high-quality ingredients, expertly crafted menu, and consistently exceptional service. It's no surprise that the brand has attracted such a loyal following - for those seeking a satisfying, down-to-earth meal that truly hits the spot, Shake Shack is your destination. read more

Korean Style Fried Chick'n Price: $7.85, $3.50 Rating: It was okay! Couldn't taste the Gojuchang ): It tasted more like a barbecue sauce with a bit of Gojuchang sauce. The chicken was juicy and was pretty crispy around the edges. The bun got a bit soggy, probably from the amount of sauce. We also got the Gojuchang Mayo fries, and you can taste the aioli and also a hint of Gojuchang. read more

Shake Shack Century City Mall - 2nd Floor - French Fries with Gojuchang Aioli Sauce, $3.85 - Fast Food Near Me - Los Angeles, California

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This was my first time trying the Shack Burger. I love the bun. It had a little sweetness to it and it was very soft. The burger was a good size, enough to satisfy me. I also ordered cheese fries. I would recommend this! The fries were piping hot and the cheese made it so much better. I would suggest to eat this right away, because the fries gets soggy and the cheese gets hard as a rock. It's located on the second level of the mall across from Tender Greens. Lines are very long, but it went by fast. Free water near the pick up station. read more

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Came here after seeing a movie. The line is usually really long but wasn't too bad when we went. There is a good amount of seating inside and some seating outside as well. They give you a device when you order and it buzzes when your food is ready. We ordered a chicken sandwich, cheese burger and one order of fries for about $20. Pretty expensive in my book for the amount of food you get. The burgers are pretty small but tasty. Chicken sandwich was also small but crispy and tasted good too. Overall an okay place to go if you're in the mood for burgers, but be prepared to pay a lot for not too much food. read more

Shake Shack Century City Mall - 2nd Floor - Chicken sandwich (top right), cheeseburger (bottom right) and fries (left) - Fast Food Near Me - Los Angeles, California

Food was great, although it's a little pricey. Depending on where you're seated at, you'll have a nice view as you eat! Customer service was great as well but orders should be shouted a bit louder as I waited longer than I should've. read more

Shake Shack Century City Mall - 2nd Floor - Avocado Bacon Chicken & Crinkle Cut Fries with small Mango Passionade - Fast Food Near Me - Los Angeles, California

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As an In-N-Out Burger fan, I've been anti west coast Shake Shack invasion. I tried Shake Shack in New York back in 2010, and I was disappointed in the burger but enjoyed the Concrete. I recently gave it another chance and ordered the Chick'n Shack (3.5 stars) and Fries (3 stars). I liked the crunchy exterior of the juicy chicken and the soft bread. The krinkles fries were good but not craveable. With 3 star service, I'm not sure I will be rushing back since there are other great dining options at the newly renovated Century City mall. read more

Shake Shack Century City Mall - 2nd Floor - Chick'n Shack & Fries - Fast Food Near Me - Los Angeles, California

I'm a long time lover of Shake Shack and was excited when they added Korean inspired items onto the menu. Overall, the fried chicken sandwich was good but it a bit of a mess to eat. The slaw was a nice addition and Ioved the gochujang sauce. I would opt for my all time favorite shroom burger instead. The quality of ingredients are great, which is why it's one of my favorite fast food joints. The service here was meh, everyone seemed frantic & busy. I was waiting in the front if the pick up line for a while, but nobody asked to get my order. read more

Shake Shack Century City Mall - 2nd Floor - Korean Fried Chicken & Korean Fries - Fast Food Near Me - Los Angeles, California

Shake shack (SS) is located on the top floor next to the food court at the Westfield Century City mall. There is outdoor and indoor seating. Pros: 1)The SS app makes it super convenient to order what you want. You'll get a notification when your order is ready. It took about 35 minutes to get our food after ordering. It's perfect if you're on the go or you don't want to wait in the line, which can get pretty long at times. 2) Serve beer and wine 3) Decent burger with a good bun Cons: 1) Overpriced for what it is 2) Small quantity 3) Line is long so if you don't have much time, SS is not ideal read more

The burgers here are pretty standard like all Shake Shacks, but cost about $9 for a single with tax. It seems kind of steep.

This place gets busy! Always people here enjoying their shack stacks. But... Did the burgers get smaller? Or did Shake Shack raise their prices? Either way, it will probably be a long while before i would come back again. Burgers were good but the high price point is not just justifiable. Two burgers was close to $20.. pricey! BUT do come here for their Shack Stack! Anything else.. just head over to In-n-Out. read more

Shake Shack Century City Mall - 2nd Floor - Two burgers close to $20.. pricey - Fast Food Near Me - Los Angeles, California

Korean-Style Fried Chick'n (8/10) - gochujang-glazed crispy chicken breast, white kimchi slaw This limited-edition burger was so exciting to try! I honestly did not expect much from this burger and had low expectations for Shake Shack to delivery on this twist, but I'm impressed! First bit was filled with flavor from a delicious, slightly spicy gochujang-based sauce. Was glad for the crispiness of the chicken breast breading. I also appreciated the kimchi slaw or else the burger would have been too sweet from the sauce. Didn't really taste like kimchi though, but this is a solid burger. Smoke Shack (9/10) - double cheeseburger, Niman Ranch, applewood-smoked bacon, chopped cherry peppers, ShackSauce I always love getting this burger as a classic because of the yummy bacon and cherry peppers! Something pickled, sweet, and zingy in addition to the burger. Bun is soft and beef patty is charred to perfection Cheese Fries (10/10) - Shack-made cheese sauce, cheddar and American cheese Cheese fries are so yummy! I love the cheese sauce as the topping!! Black Sugar Vanilla Shake (4/10) - caramel black sugar, vanilla frozen custard, black sugar syrup (a dark-colored sugar with a caramel flavor) First taste. Too sweettt. I think this milkshake is overwhelmingly sweet :c I would not get this again because there was too much of a sweet caramel taste. The caramel and the rest of the sugar combined is too muchhh :C Would go back!! I think the quality of the burger is really delicious and higher than In-n-Out, but I personally don't think the price is worth it for a single burger and fries combo. I like another place that has as high of a quality as Shake Shack and also cheaper like In-n-Out. I'd rate this place 9/10 for a good meal. read more

Shake Shack Century City Mall - 2nd Floor - IG: @foodfeasters - Fast Food Near Me - Los Angeles, California

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Parking was a hassle, staff disorganized and not worth the trouble. Food is vastly overrated. Will stick to IN and Out or Apple Pan

While I am not at all a fan of Shack Shack, this is the best location I have been to. Service was great, very fast and friendly, though our beeper went off, I happened to see my order after a few minutes and just picked it up myself. Fries were cold, they set up a bunch of orders under a heat lamp which just isn't enough. Exchanged them for fresh ones, which were again just grabbed from under the lamp, cold again. Burgers are horrible, but the fried chicken sandwich was great, just way too pricey and small. Their custard is great, that and the chicken the only thing worth ordering here. read more

Shake Shack Century City Mall - 2nd Floor - Fast Food Near Me - Los Angeles, California

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I've had shake shack one other time at the WeHo location. It was when they just opened in LA and the lines were really long, and SS was hyped up. I decided then that in and out was superior so I haven't been back. Last night, I decided to try SS again because I was coming out of a movie and wanted a burger. With low expectations, their burger was better this time. I also had cheese fries here but decided I like in and out fries much more. I would come back here again for the convenience of a decent burger after a movie at the mall theater. I would say that if you dismissed them after trying them once, it's worth another shot with lower expectations. read more

Good hamburgers. Good staff and great service. I recommend to anyone who is looking for a good burger at the century city food court

Good burgers, super expensive, long wait. Usually I just go for In-N-Out for affordability. Ordered the shake shack burger with mushroom ~ around $11 but quite delicious! The concrete was a bit of a disappointment. The mix-ins were not mixed in well; honestly, just go to McDonald's for McFlurrys. read more

Shake Shack Century City Mall - 2nd Floor - Fast Food Near Me - Los Angeles, California

Food is good but this place is disgustingly filthy. Nobody cleans tables or floors, I can't belive the health department have not closed it down if this is how the front of the house looks like, I can't imagine the back. I will never come back here read more

Shake Shack Century City Mall - 2nd Floor - Dirty table - Fast Food Near Me - Los Angeles, California

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Alright, I'll admit it. I went to Shake Shack with my boyfriend, despite being an In-N-Out fan. But I'm not going to start that debate because my experience with Shake Shack was actually pretty good this time. The last time I had it was in New York Times Square, and it was disappointing. This location in Century City was much classier and higher quality. I was attending an event with some friends at the LAX Marriott, and we decided that we need to get out of that black hole of crappy food. We split a car ride to Century City to do some shopping and grab lunch. At Shake Shack, I ordered the SmokeShack, which has bacon, cherry peppers, and their ShackSauce. Aaaand of course I had to add some fries and a chocolate cookies & cream milkshake. Oh my goodness, it was the perfect meal. I was stuffed beyond desire, but everything was delicious. I got the small version of the burger, which left sufficient space in my stomach for fries and shake. Actually, I just took most of the shake to-go as we walked around the mall. Kinda felt like I was in high school or college again. As much as I thought the burger and fries were decent, I'd probably just sneak in to grab a milkshake the next time I'm at this mall and try something else to eat. There are tons of other great eateries here, so why repeat? Most of all, I'm glad that we were able to find seating to enjoy our meal on a crowded day. read more

Shake Shack Century City Mall - 2nd Floor - Smoke Stack, Fries, Chocolate Cookies & Cream Shake - Fast Food Near Me - Los Angeles, California

great burger great fries but the prices? i wish i could eat here more often but i dont feel like spending nearly $30 for a burger, fries and shake read more

Shake Shack located in the Century City Mall is what I decided i wanted to have for dinner. With so many food options inside the mall and out I was missing this and loved the Las Vegas location so I thought why not check it out here. I ordered their hot chicken sandwich was really not that spicy at all, but I did like it and thought it was a good amount of meat inside! It's disappointing but service here is not the same as in Vegas. People seem so angry to do their jobs here. It's not a great job but the amount of staff here, this place should be clean and neat. I ended up having to wipe down the counter and seat because no one else was going to do it. The cheese fries still do taste the same which I did enjoy. This place needs a massive management overhaul to fix this problem. Location is amazing and food is good the service needs some work! read more

Shake Shack Century City Mall - 2nd Floor - Dinner is served - Fast Food Near Me - Los Angeles, California

By far, the ONLY Shake Shack that is consistent when making the chicken sandwich. It always comes out hot, fresh, crispy and juicy. I've been to 5+ other locations, and the chicken sandwich at these other locations don't even compare. Theirs is always rubbery, cold, tastes like it's been sitting out and just plain bad. Whatever this location is doing, it's working. This is the only Shake Shack that I'm excited to eat at. read more

Unhappy cashiers and unhappy cooks make unhappy looking burgers. I asked for a wrap and I got this flat looking thing of lettuce. It took me some time to find the cheeseburger - a $6 cheeseburger, mind you! I asked a server "Are you sure it's supposed to look like this?" He said something like well, without the bread and tomato, it looks small. What???? So the burger is all about the outside part and not the burger itself? Why don't you just advertise "BIG BREAD, BIG LETTUCE, BIG TOMATO, with some cheeseburger in it." I guess I can be thankful that it was small because an hour after, I had a major stomach flu and had to run to the restroom 3 times in an hour! Just think if the burger was big - I'd have been hospitalized! And their float? I can make a better one blindfolded! What a waste of time and $12! read more

Shake Shack Century City Mall - 2nd Floor - Big lettuce with tiny, flat cheeseburger - Fast Food Near Me - Los Angeles, California

What is going on at this location? I'm a HUGE shake shack fan. Never had an issue. We came here today for a quick lunch, and it felt as if the food was all rushed. I ordered a hot dog with cherry peppers. The peppers were thrown in the box, and were on both sides of the hot dog rather than on it, abs the dog itself was cold in the middle. My wife's cheeseburger was a mess, with the pickles and tomato falling out. The food was all rushed and messy - not up to my normal experience with shake shack. read more

The burgers truly are delicious here, and the shakes are just WOW...but I can't get over how food costs here and how tiny the portions are for what you pay. I tried the vegetarian mushroom burger, which people say is so tasty, you won't miss the beef. Indeed I had never had such a delicious fast food or fast casual veg burger as it was layers of portobello mushroom, sandwiching two gooey gourmet cheeses, altogether breaded and deep fried crispy on the outside. As you bit in, the cheese oozed out. The bun was a moist egg bread -- so good. But dang, it cost $6.99 for something that I could eat one handed (and I have small hands). The mushroom even cost more than the beef burger which costs around $5.50. We also had a strawberry milk shake for over $4 for a small, and it was so much better than In-N-Out as it wasn't artificial pink and didn't have that saccharine after taste you get from partially gelatinated milk shake experiments. It was white in color actually, with only the slightest pink hue -- I had to taste it to make sure they gave us the right flavor because it looked vanilla at first glance. I know Shake Shack originated in New York, but why are the prices at the LA locations like I am eating in Manhattan? read more

Shake Shack Century City Mall - 2nd Floor - Mushroom burger - so delicious but small enough for me to eat one-handed...and I have tiny hands. - Fast Food Near Me - Los Angeles, California

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Thank you Jake for your response. I messaged you but did not hear back from you. Let me know if there's another way to contact you. read more

Shake Shack Century City Mall - 2nd Floor - Fast Food Near Me - Los Angeles, California

Sooo good! Just like the first time I had it in NYC. My shack stack came out perfect! The cheese was nice and oozed out after a couple of bites. Mushroom yummmm! Coupled with some wavy fries and milkshake and my tummy is happy. read more

I like Shake Shack, and I frequent this location pretty often. But only for its convenience to my work, not because I particularly like this location. This is located at the Westfield Century City mall, which is a popular destination for people, especially for those working in the area during lunchtime. Therefore, the lines can get really long, and the wait for food can take a while. I suggest ordering ahead on their mobile app. This is the main reason for my 3-star rating. I like the food, just not so much this location... My go-to is usually the Shroom Burger, which has no meat. Instead of a burger patty, there is a crispy portobello mushroom filled with muenster cheese. I am not a vegetarian and I typically love my meats, but this burger is BOMB. If you do want meat though, you can get the Shack Stack which is the Shroom Burger plus a burger patty. I also really like the fries here. I don't typically like crinkle cut fries because they're usually soft. But Shake Shack makes them super crispy, which I like! If you want a little extra something, you can get the cheese fries. The shakes are pretty good here too. I mean, it's in the name so they have to be right? I haven't tried too many of them though, but my favorite so far is the coffee one. read more

Shake Shack Century City Mall - 2nd Floor - 'Shroom Burger | Fries | Coffee Shake - Fast Food Near Me - Los Angeles, California

Came back and it was yummy! Got the plain hamburger and tried and the chicken nuggets. Both are delicious. Must try the other stuff! The black sesame shake from Japan looks good. read more

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A pretty great selection with a few veggie choices. The portabello mushroom burger was delicious and stuffed with gooey, oozy cheese. A bit on the small side for 7 bucks, however. I also had the fries, which were also well seasoned and tender. Plus they are just a stones throw from the AMC, so you can nosh before or after your movie. read more

Shake Shack Century City Mall - 2nd Floor - Portable love is yum - Fast Food Near Me - Los Angeles, California