The donut quality remains the same. The filled donuts don't disappoint! The cake donuts are very sweet. Service in the drive thru is very good. It's very easy to work with the employee at the window to get exactly what you want, and to get answers to your donut questions. read more

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Great donuts and kolaches! When you sign up for their app you'll get 2 free glazed donuts too!!

That was quite literally the best glazed cake donut I've ever had in my life. The original, plain one was slightly dry but the glazed was exceptional. The coffee is also extremely good! I ordered via Uber Eats and it all still arrived hot and fresh. I highly recommend this place!! read more

Good priced donuts and kolaches and open on Sunday's too. Got the cream filled donut and bacon/egg/cheese/potato kolache. Both were very good in size and flavor and were given to me warm. Even though I came in early afternoon, they still tasted fresh. They also have drive through service which is great on cold days or hot Texas summers. read more

Shipley Do-Nuts - Donuts Near Me - Austin, Texas

Not sure why this shop has gotten hit by negative reviews. Lived here for over 25 years and the times I find myself wanting a doughnut I go here, never have I once had a bad experience. Fast, cheap and fresh doughnuts. Great variety and staff are kind. Be sure to get there early if you want the best, they go quick! read more

This place has gone downhill in the last year. It seems like they maybe are under new management? This may be a franchise thing, but they got rid of their best kolache, the Big Earl Campbell with Jalapeño and cheese. Also, I had a filled bar several months back and it almost had no filling. I thought this was maybe a fluke. I had another today and it was the same. Hope they fix the quality issues. read more

I just came from this location which I frequent weekly. But today they should be ashamed of themselves selling me the donuts I got. Honestly after that I will not be eating Shipley's anymore. I'll stick with a local spot. Terrible, read more

Shipley Do-Nuts - These are supposed to be Glazed Do-Nuts. Brown and over cooked. - Donuts Near Me - Austin, Texas

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Shipleys really truly is donut gold. We just moved back to Texas and are so happy we can make a Shipleys donuts run part of our Saturday morning ritual again! Every weekend we go and try a different assortment of goodies. This week we ordered a half dozen assorted - including glazed, maple, white iced, a cinnamon roll and the jalapeño cheese & sausage Kolache! Shipleys never disappoints! read more

Shipley Do-Nuts - Cinnamon Rolls, Maple Iced Do-Nut, White Iced Do-Nut, Cream Filled Donut, Glazed Do-Nut - Donuts Near Me - Austin, Texas

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Been eating Shipleys ham and cheese kolache's since I was five years old. Their new change to this square block ham in has is ruined it for good. Why change all of a sudden?? Won't be back read more

Shipley Do-Nuts - Donuts Near Me - Austin, Texas

Rat poop. I went through their drive through and got a dozen of their sugar donuts. I order from this specific location frequently because of convenience and I haven't had any issues in the past. Got home and my brother went to grab a donut and he discovered rat poop on the donut. We immediately called the Shipley's and explained what we found and were told "that's funny because we don't have rats, must be a chocolate sprinkle.". We told them that if we showed up with it and they saw no issues trusting that it was a sprinkle, we'd leave and not ask for a refund. The employee responded "okay, pull up" with a chuckle and snarky tone. My brother returned the donuts and was met with incredibly rude staff members. We didn't care about the refund, but the fact that an issue with sanitation was met with disrespect vs genuine concern from employees was appalling. read more

Shipley Do-Nuts - Donuts Near Me - Austin, Texas

These are your run-of-the-milk topping filled donuts. Pretty sugary but they will definitely fill you up since they're pretty big. Will make a good companion for any cup of coffee read more

Shipley Do-Nuts - Donuts Near Me - Austin, Texas

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I should have saved the drive and the calories. We ordered two large kolaches: one regular sausage and cheese and one sausage, jalapeño and cheese; two donuts and one order of donut holes. First, the order was wrong. Second, the donuts were cold and dry. Third, the jalapeño kolache had a couple of unwelcome surprises. I found a carrot and a wilted onion in the jalapeño kolache, which was kinda gross... I began to think that the filling was from the remnants of someone's lunch, scraped into the pastry... my imagination began to run... ew!! So, that location was a one and done for me. read more

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I recently rediscovered Shipley's after having gone to another donut shop and trying to order an item from memory that turned out to be from the Shipley's menu, that being their delicious French vanilla cappuccino. Seriously, it is so creamy and steaming hot. I'm happy to be reunited with not only it, but Shipley's kolaches as well. They have sweet, soft breading that's got a spring to it. My go-to are the ham&cheese and the sausage cheese & jalapeno, but I also gave the pizza jalapeno a shot and would highly recommend the experience. Their boba teas are a treat! This location has such great customer service too. read more

Shipley Do-Nuts - French vanilla cappuccino, piping hot liquid marshmallow coffee - Donuts Near Me - Austin, Texas

The donuts are the bomb like usual, but I was very impressed with the staff, who were very patient and friendly with us when we were stumbling through our order. Thank you! read more

Shipley Do-Nuts - Donuts Near Me - Austin, Texas

I walked in and the two employees seemed confused about my request to pick up an online order, they looked around and saw an order ticket still hanging out of the machine. They did rush to prepare my order fairly quickly, but then without saying a word to me (I'm sitting right there in front of them on my phone waiting) they put a note on my bag saying "some items we ran out of and we substituted with what we have on hand and added a few extra donuts at no charge". I would be OK with this, except apparently they only had 2 of the donuts I ordered on hand, therefore substituting 80% of my order without even talking to me. And there was not 1 extra donut given. Kolaches were decent tho read more

Shipley Do-Nuts - Donuts Near Me - Austin, Texas

Always have great service and great employees. Donuts are solid for a really good price. Great place to go for some nice birthday donuts. read more

Shipley Do-Nuts - Donuts Near Me - Austin, Texas

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Amazing service!! They are always so nice and outgoing the food is great aswell Amanda made us feel welcomed!! read more

Shipley Do-Nuts - Donut Do-Nut Holes - Donuts Near Me - Austin, Texas

The ice storm devastated central and south Texas for 5 days in February in 2021. Forced to come in into work on Tuesday, I witnessed the effect of the storm on most of the businesses. However, a single establishment was open during the storm and it was Shipleys. On Monday, I stayed at home but was summoned to work on Tuesday and gladly stopped at Shipleys to bring some welcome relief to the crew at work. The shop had its standard offerings of donuts, and drinks and I purchased several dozen. On Wednesday, the shop decreased the variety of donuts but increased the output of regular donuts and kolaches. They also added extra staff members and extended there business hours. This special service continued until the ice thawed. Shipleys' donuts are always great and they provide exceptional service, but they adapted to the ice storm by increasing there output, extended there business hours and continued to provide great food and service. I will never forget the oasis that you provided during the emergent, icy conditions. I will continue to patronize your shops because the twists are perfect and the seasonal pumpkin cake donuts are exceptional. Once again, the crew at the Parmer/Metric location in Austin, Texas exemplifies the brand and they fed hungry and cold texans during the ice storm. read more

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Many flavors of donuts. The apple fritter is a foot long, crispy on the outside cakey in the inside and apple bits throughout. New Shipley's in Austin. I was curious what the donuts were like since I came from DD donuts country. These were delicious, very big and fully filled donuts. Some popular flavors were not available. Pricey, but the staff is friendly, the place is clean and you can see them making the donuts. Only hot coffee available and the will flavor it for you. This one has only been open for 2 weeks, so stop by. read more

Donuts are huge and sooo good!! Definitely a must if you're in the area. Don't leave without getting a fritter!

Donuts were supreme, havent had them in a while and it surpassed what i thought it was. Great service, fast and easy. Very helpful on deciding what to get and the best route for the cheapest price, going with dozen or half dozen and such! Make it towards the end of closing and you may get a little extra!! read more

I walk in. One customer at the counter, they're wearing a mask. Three employees at the front, none of them wearing masks. Bye bye. Pre-COVID, I'd always been indifferent to Shipley's, but still probably went a few times a year, usually prior to a long drive. But even after there's a vaccine, I'll never, ever return. read more

Do-Nuts not as good as I remembered from several years ago. I am handicapped so I ordered on their website & prepaid, planning to pick up at the drive-thru. They made me come in because they have been having troubles with order pickups. WHAT!!! It should be their problem, not mine! Never going back!! read more

Review update........used the drive-through and ordered two kolaches and a donut. After driving away, noticed I only received one kolache. Went back the following day, placed the same order, and was charged the same price as the day before - telling me that I was shorted one kolache the day before. When I mentioned this to the cashier, she said she was sorry. No attempt whatsoever to offer reimbursement for the missing item the day before or to deduct the charge from the second order. Very poor customer service. read more

My boyfriend is from Houston, where Shipleys originated and are on like every other corner. He loooves Shipleys, but living in the Allandale neighborhood the closest one is about 10 miles away, not convenient for Sunday morning breakfast. And then like a dream, one day less than a mile from home we saw a sign: "Coming soon- Shipleys Do-nuts"! Brand new building, nicest looking Shipleys I've ever been in. And the kolaches and donuts are just as delicious as the ones we eat when in Houston. And they have a drive thru! read more

Shipley Do-Nuts - Donuts Near Me - Austin, Texas

A nice little shop in Austin. A place where mom and daughter enjoy donuts before the school day. Yep, I like. Apparently the Kolaches and donuts are incredible. They had an assortment of filled which would make any donut man smile. They must have had 12 different flavors filled in tasty donuts: raspberry, lemon, cream cheese, strawberry... I went with the favorite of the nice woman behind the counter, cream cheese and my favorite, the apple fritter. The fritter is great, not the the top mark but really good. The ends were the part that made it so good. The middle was a bit lacking though. It was a little dry and not flavorful enough for my taste buds. I'm giving this place the 4 star mark because of the great glazed donut and filled. The jelly filled are the right choice, I'd pass on the 3 star fritter for the 4 star filled donuts. I'll be back and enjoy these donuts again. I am a happy man in Texas, Austin to be exact. read more

Shipley Do-Nuts - Donuts Near Me - Austin, Texas

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These are our favorite donuts in town! There's a good variety and though they're not exactly health food, they're less greasy than some places. Service is quick and friendly enough, and the seating area (& restroom) is clean. It's donuts .. what more do you need? read more

I love Shipley's Donuts, but if you're looking for a COVID safe environment, this is not the place. Unmasked patron lingering in the table by the door, not eating or drinking anything. Then the woman who helped us was wearing her ill-fitting paper mask below her nose, and rolled her eyes when I asked her to please cover her nose. She's handling FOOD, for pity's sake, and Austin is in stage 5 of a global pandemic. Truly AWFUL experience. read more

Ordered 200 bags of donut holes from this Shipley's as a wedding gift. The donut holes were ready on time and they had the correct amount requested. Couldn't ask for better service. Everyone loved them! Based off this experience alone - check them out! read more

Great donuts. So much variety and the drive thru is a game changer. It's fast and gets your day started right

Stopped by to get a dozen assorted donuts to bring to the office and this is about as average as it gets in the donut world. This is really your grocery store quality donut and nothing more. There were no unique or interesting offerings. The donuts in general are a bit chewier and denser than what you'd get at Krispy Kreme, for comparison, and the flavored or iced ones didn't wow me. The cherry and strawberry glazed donuts were laden with so much food coloring that they have that cheap, bitter, chemically, artificial taste to them. If you want a simple glazed donut, and it's convenient, great. If you want great donuts or something better than you can get at HEB, for the love of God, go anywhere else. Mrs. Johnsons, Krispy Kreme, Gordoughs, etc... read more

I've never been particularly impressed by Shipley's donuts when I visited their locations in other cities. I am giving them one star for pulling a Wally-Mart and moving in catty-corner to a local, family owned business (Donut Crown, next door to McD's) that is yummy delicious and gives more variety than Shipley's anyways. So now they have to struggle even harder to make their family business hum because some out-of-towner pendejos decided to muscle them out. I will definitely not be eating donuts at this location and because of this aggressive move on their part will never eat another one of their donuts. read more

Austin, please give a warm welcome to Shipley, which is synonymous to deliciousness in my book. Hands down the best donuts I have ever had! Their kolaches are also quite good. Be sure to try the glazed donut along with the jalapeno sausage kolache. Cheap & very clean! Friendly staff, but needs work on better relaying of information between staff members in the order fulfillment process, as it was a bit of a mess when I went. I'll be back! read more

Although I love the smell of freshly fried donuts, I only eat them once in a blue moon because they are quite the calorie bomb and sugar high. A Shipley's opened up within walking distance of my house, so I decided to check it out since they had mailed me coupons, and my friends in Houston rave about them. I have to say that I was greatly underwhelmed. Glazed donut/donut hole - Their glazed donut was alright, but I liked their donut holes better (could be biased since I am a huge fan of donut holes). Sausage kolache - I've tasted MUCH better. I believe what makes a kolache good is the bread part of it, and theirs was just not good. It just didn't taste all that fresh - I prefer it when it tastes more like a Hawaiian roll. Coffee - their menu said flavored coffee, but the lady said that they don't even sell flavored coffee. Why have it on the menu then? Unlike other donut shops around town, they only offer drip coffee. I wonder if they just buy something like Folgers and call it their coffee. I'm not picky when it comes to coffee, so I'll just get something cheap like Bengal Traders coffee at Exxon, and I have to say that Shipley's coffee tastes worse than that! That's pretty sad when your coffee tastes worse than coffee you can find at a gas station. It's probably a good thing that I'm not a big fan of their goods especially since they are so close to my house. I mean, I shouldn't expect much from a chain donut shop, but I would much rather have Dunkin Donuts than Shipleys. read more

I am going to start this with how excited my husband was to get one of these in our neighborhood! He grew up in Temple and this was the donut place they went to there. So, the inner child in him was ready for a cherry iced donut! We got to go there together when the snow came and everyone was off! So we went and he got his donut! The donuts there are great. They are sweet and I love my sprinkles. I love how fresh they taste and the service is great. So why the A-OK only? The kolaches.... I love kolaches! That is the reason why I go to a donut shop. I love the sweet of the donut, but I am a savory kind of girl. They aren't bad, I will eat one there, but I have had better. Thanks for the great donuts guys! read more

Not all Shipley's are the same but this one is just as good as most of the Locations in Houston! I really enjoy treating myself to their donuts here. Make sure you go in the morning when they're still hot! Even the kolache are good here and I'm not a Shipley's kolache fan! read more

I like that they are open at 5am! The donuts are good and fresh. The service is friendly. But if you're looking for a good kolache, you will be disappointed. I ordered the Big Earl with cheese and jalapeno. Big Ear implies big weeny, right? Not in this case! I was disappointed with the size! read more

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I asked if they had any bullseye donuts left because they are delicious. The manager (she was bossing people around so I assumed she was) said she could make one real quick. She took a sprinkled donut and put the marshmallow cream on top and that was all. There was no chocolate filling or fluffiness involved. I paid an extra $1.20 for a half ass donut. Will not be going back too this location. read more

Shipley Do-nuts is the best donuts anywhere. Screw Krispy Kreme, Dunkin' and even Round Rock donuts. The king of the donut is the Houston based Shipley Do-nuts! Bow to your ruler! read more

Walked in today to order some food for my boss and me. Ordered an iced coffee and gave the short Mexican lady the order slip written down for the order. While they where out of an item witch is fine going at 11 close to mid day. I got the wrong items witch where listed a hot coffee vs an ice coffee then the wrong amount of change witch I had to wait for after another customer who was behind me and came in and payed while they got there change right away. The lady was rude and unhelpful and looked like she didn't want to be there, making me not want to be there or deal with her shit. Would rather not go back there after shit customer service and getting the wrong items from a lack of detail, simple things ya know?. read more