Horrible customer service! The waiter (older Mexican man, bald/halo thing goin on) was horrible. Never refilled my drinks (had to wait 15 mins after we were done w/ our drinks and he passed by us at least 5 times but never dared to ask if we wanted refills). My husband ordered the Endless Shrimp. The waiter only refilled it once. He walked by us many times but never checked on us. And never took our empty plates away. We had no room on our table. We noticed that another couple wasn't getting their drink/food refills. Then the manager and another associate came behind my husband to watch the tv... the manager starts singing loudly of a song that was playing in the background. I was surprised that the manager displayed such childish behavior. The manager walked by our table 3 times but never asked if we were okay. So after 20mins sitting at our table with no waiter service... my husband goes to the registers and tells the manager that we are not getting any drink and shrimp refills. The manager says "sorry, I'll bring you it". My husband tells him that its not about the refills anymore, its about the service. We've been going to this location for such a long time and we never had an issue. But tonight was the last time we will ever go here. read more

Really 2.5 stars. My server was very nice even though she was really busy. This is my first time at this Sizzler; I used to go to Mountain View but it closed. So the problem is I just remember Sizzler being better than this. So, it might be me, it might be this outlet or may even be Sizzler has just gone down hill. Take the "HOT meatballs" in the hot food area along with the spaghetti sauce, it was Stone cold in the middle of the lunch rush, I mean just out of the refrigerator cold. Cold spaghetti, ugh it's already on my plate; what do you do with it? The salad hadn't been drained and left a puddle on my plate, everything ended up in a puddle of cold water ( including the for mention meatballs) Just not a great experience and nothing like my mountain view experiences, and I'd really been looking forward to this. Really would not recommend, unlikely to be going back. Hey guys, clean up your act, you could be so much more. PS the special Fish and Chips were good read more

Can't go wrong with Sizzler esp if your waiter is Wilson (Filipino Guy and he works on Wednesdays) He makes us feel at home every time!!! . You have your steak, chicken, fish, pasta + all you can salad/soup. Their Dinner rolls and Cheese Breads are just excellent!Just excellent so make sure to order plenty (it's FREE)! If you have a huge family just like me and you want to eat out together on a budget, Sizzler is the place! The kids will enjoy it. - read more

We are here tonight and we regret it. The staff with the exception of our waitress was horribly rude, and the food was sub par. The most acceptable part was the clam chowder which went empty, I went to ask the lady who was refilling items and she told me to wait, when all is done was say excuse me... so I walked away, I went to get my 2 year old some melon and ran into her again, this woman actually reached out in front of me and took the tongs (almost out of my hand) and starts adjusting the melon. She wasn't filling it, just adjusting it- and she made me wait as she adjusted the entirely full tub of fruit and I stood there awkwardly waiting. The baked potato was boring and tasteless, the "salad bar" left much to be desired. And they charged us twice. We have to talk to our bank about that one. read more

My fam and I love comin here..our family loves the service and havent had a bad expierence..

It's a good place for a dinner date but I had issue with the cashier. She wasn't professional, she looked pissed , she didn't welcome to the amazing restaurant. I was glad to see the place but they way she explained stuff wasn't very clear. I got charged for the add ons that I didn't know it has a price. The server we had is fantastic glad she was our server tho. She came with a greet and a smile. Overall, I hope she wouldn't be my cashier again. Supervisor is very friendly though. read more

Don't waste your time. They don't continuously refill the food. And everything seems watery like at the bottom of the pasta it's watery like a lot of water that it's almost soup! Staff is semi friendly and restaurant a little on the dirty side. I spent $68 bucks and we were still hungry. It wasn't cause we barely ate, it was cause we didn't wanna eat any more...we kept commenting about how we should have just gone to our first choice across the street, McDonald's. Honestly it would have filled us up better and I would have spent less than half the cost that I spent at sizzler. read more

Confusing to order. And the tri-tip I had, well let's say I gave up chewing after an hour...

omG I hadn't been to a Sizzler since HIGH school!! I ordered a steak, it was good, could have been better. The experience totally felt like 'so-so' fast food but getting a steak instead of a burger. It took an act of congress to get the waitress' attention for to-go boxes. Wouldn't come here for dinner; but for a lunch alternative, I'll come back, but I'm in no hurry. read more

Sizzler is hidden by the Jack in the Box. I will always love Sizzler, especially for their cheese toast and spent memorable birthdays when I was younger at other locations. I had the steak and endless shrimp deal with salad bar, a strawberry lemonade and finished it off with a soft serve cone. This place will make you full! I always feel like I'm getting a complete meal. The waitress was very good by bringing extra toast. Good place to bring the family, and they have something that will satisfy everyone's taste. read more

Very bad experience. Went in after I made a phone in to go order. I ordered the smoky bacon burger and to my surprise there was no bbq sauce on it or given. I mostly ordered it to try and as well as the 8.99 price tag noted on their website. That was not the case when I arrived. I was told there was no such thing and the price was always $9.99 by the manager. I normally wouldn't vent but this struck a nerve. The manager was unwelcoming and rude, instead of understanding. You have lost my future business from now on. Oh and last thing, the food was mediocre, tastes like my burger was made within 5 mins of my phone order, and left under a heat lamp, couldn't even finish it. If you're in the area try the jack in the box across the street. read more

Love me some sizzler. Steal shrimp salad hot wing app for a reasonable price plus fruit, jello and an ice cream cone on the way out. Yes please. Steak isn't all that and sometimes logistics in that place doesn't work -1 star. Solid 3.6 stars tho. #sizzle read more

I kind of liked this place. I came here because there was nothing else. The meat was tasty for 12 dollars. The salad bar seemed pricey though at 6.99$. How am I supposed eat steak with out raw onion? It kind of reminded me of Juana M in Buenos Aires , as in the service sucked. But at Juana the salad bar is included. I loved the trash people complaining about the size of their 6oz steak and that they filled my wineglass to the brim. If I happened to be here (please god no) I would definitely have at 12$ steak here. read more

Used to come with my family EVERY Sunday. Now I come with my boyfriend at least once a month. Their salad bar is THE BEST waiters have been there for years and are just the sweetest people read more

Today is my birthday and I went to dinner with some friends. The place was over crowded and when I arrived to the cash register. The wouldn't even give us a cheeper price for combining an entree with a salad bar for a friend. I talked to the manager to no avail. I probably won't return. read more

My lunch was pretty satisfying. I had the Steak and Grilled Shrimp Skewers. The person ringing me up suckered me into getting mushrooms as well. I always fall for it. I don't come here too often, but it hit the spot for me. The service was good. The cheesy bread was replenished throughout the meal several times, along with my drink. The only thing I don't get is why the bathroom is before the line to pay. What an inconvenience for me to walk through the people standing in line to pay. read more

$7.99 for a lunch entree, one time trip to the salad bar, and a drink? Cant beat that! True the cashiers arent the friendliest, but hey, they arent serving you either. We sat in Wilson's area for lunch one day, and his service was great! Love thier salad bar selection too! I stack the shit out of my salad plate too! I always leave full. A great deal for $10 including tip! read more

My experience on my recent visit was well-above the bar in terms of excellent service (particular thanks to Maura!) and the tasty food overall. I went away sated and looking forward to eating here again! read more

All i have to say is Sizzler has changed soooo much throughout the years! I miss it old school. This place is overpriced and the amount of meat they put on your steak is a portion i feed my 4 year old son! Don't get me wrong, the all you can eat salad bar is still good but that's it. We had to ask the waitress for forks and spoons! wow! read more

Had a hair in my food but the manager refunded my meal. The food was decent but the service was awesome.

CHEAP lunch special! As its a chain, you already know what to expect at Sizzler since you've probably already eaten at one. This is no different except that they have a dirt cheap lunch that always satisfied when I worked in the south bay. read more

Salad bar is awesome. Great spot for lunch, but get here before 12 is a must for lunch. Those Tech guys love the sizzlers too so if you come after that, be prepared for a long line. Their steak is good and was actually cooked to medium rare like I asked. The the lunch specials are all pretty good and I suggest getting the salad bar with it. The people are friendly and the food is fairly good. read more

This is an ok sizzler spot. Service could be better. I reccomend the Hayward one over this one. Steak was wayyy overcooked

I haven't been to this place in about two decades. Had the steak and baked potato for lunch. The steak was a perfect size and was pretty good. Could have used a little more rub, but overall it was cooked the way i wanted it and i was satisfied. The dinner rolls was great! Warm with melted butter on top! I had salad and noticed the spinach salad was kind of wilted, wasn't as fresh as i would have liked it, but it had good flavor. every other veggies in that salad bar was quite fresh otherwise. would go back definitely. service was great! read more

2.5 stars. This place is aight, but my complaint is that they don't have a baked potato bar in their salad bar. Otherwise, if you like salad bars, this one isn't bad considering that for 8 bucks you can eat all you want. Soup, chicken wings, tacos, desserts, fro yo bar, and of course the usual salads. The meat dishes, on the other hand, didn't appeal to me at all, nor did the garlic toast that came with them. read more

I love this sizzler the best out of the other 2 in our area. The only thing that bugs me is that they are not ontop of restocking the hot bar and desert bar. For the price we pay for salad bar we should be able to choose all the items. Not eating whatever is available for the moment because they dont restock certain items. Oh well. Still get the best service here and love the food. read more

I am not sure what goes through the 'average' yelper. You walk into a restaurant and see a menu with pictures...how much can you actually expect? I don't drink or smoke, so my habit of choice is eating. Can't beat the price for a poor mans steak. It is no Ruth Chris or Harris's, but again, pictures on a menu SHOULD be an indicator that it is not gonna be top notch. read more

2 stars was for the amazing service! Unfortunately the food I couldn't say the same about. Tasted like it had been sitting awhile, even the salad bar and I love salad and mostly can never go wrong with it. Overall went home and felt sick the rest of the night! Will not be returning anytime soon. read more

The AYCE salad bar is amazing because there are a lot of meat dishes. The salad itself is okay, but all the other items are way better than Sweet Tomatoes, and it's nearly the same price: Taco bar - real guacamole (the fresh and thick kind, not the watered down kind from a plastic bag), real sour cream (fresh and thick, not watered down), fresh pico de gallo. Fried chicken wings Really good soups with lots of meat and ingredients. Clam chowder has plenty of real clam. Great value and good food. read more

Got the weekday senior salad bar and beverage. Great deal. The salad bar was fresh. The onions rings and fried chicken were good. Clam chowder was ok. Only issue was they were out of ice tea at register. We had to ask the server bringing food for the ice tea. She waited on us when we first sat down but disappeared after that. So did not get refills until a different server noticed us. He was much friendlier! read more

Last time I ever go to this place. Ordered a rib eye medium rare. It was cooked almost well done. Second was very rare and had so much pepper it was inedible. Third one was about medium well and had zero seasoning and full of gristle. read more

I came here for the first time with the bf. I was pleasantly surprised with the selection of food that they had. I ordered the steak with veggies and the bf ordered the ribs. It also came with all you can eat salad bar and hot appetizers. The service was pretty good. The waitress came by to pick up our receipt and brought us our food in a timely manner. They also have a good clam chowder and the best chicken noodle soups. Very tasty. Also, they also have a good selection of chicken wings and nachos. read more

Really good! I was pleasantly surprised, because I remember how Sizzler used to be: more mediocre. But tonight was really good food and service. Will definitely be back! read more

I love there food there but the service is a little slow I would most likely recommend this to my friends or family

I have always loved the flavor of there steaks .getting kinda gritty lately....Wilson is awesome

Close to the hotel food was ok and beer is beer. Enjoyed the food. I woukd go back if I stayed st ty hat hotel again.

We come here regularly and if you have reasonably appropriate (for the price) expectations, you won't be disappointed. Sometimes the steak I get is beautifully cooked and I am pleasantly surprised. Gets packed at times in which case, come back another day. Wait staff move fast and friendly, not chatty. One manager looks sad. I hope he is ok. But that's beside the point. Would I go back? Of course. read more

Hit and miss; definitely a miss today. I sometimes come for the endless salad bar for lunch and it's usually pretty good if you have a coupon from the newspaper for $2 off; a bit pricey at $12. Occasionally they'll be missing a favorite item like guacamole, which is disappointing. Hot items like wings and meatballs are pretty good; I like their ground-turkey taco meat; much leaner than usual ground beef, and well-spiced. Soups are usually very good and some are excellent. Specialty salad mixes can be just fair or quite nice (I like the mango jicama salad a lot). Wide variety of salad fixings, mostly of good quality. In the past I've sometimes had a good small sirloin steak here, but today was probably the last time I'll try that. My friend and I both ordered it medium. His was just a tad more than cold-inside rare; mine was between medium well and well (very firm and dry, with only a hint of pink in the very center). I'm not super-critical and can enjoy medium rare or medium, but c'mon folks, you're a steakhouse, how hard can it be to cook a sirloin steak *somewhere* in the middle range? I flagged down a manager, who agreed that mine was way overcooked for a medium, and said she'd send out a server. Waited a few minutes for server; then she couldn't understand that I wanted a new steak cooked to medium -- she actually asked if I wanted the same steak with more time on the grill! Finally got the message across. Replacement was badly cut: lots of connective tissue, some parts thick, some parts thin -- no way it can ever be cooked uniformly. (The signboard at the entrance brags about their hand-cut-on-the-premises steaks, but this was not a cut to brag about.) And it was squishy-rare in the thick parts and nowhere near medium in the thin parts. So back it went for a little more time. Finally it came out part-medium rare, part-medium, so OK as far as doneness, but tough, gristly, overly salted. Edible is the best I can say for it, not really enjoyable. I could do better at grilling a steak blindfolded -- really! It only takes a bit of experience to know how a steak feels when you prod it with a fork: wiggly is raw or very rare inside, rigid is well-done, just a bit springy to the touch is going to satisfy me and most diners. Simple as that. read more

This place is nice and I have had great steaks here as well as a great salad bar. I always get potatoes and they have been good always hot. I usually eat alone and some places staff ignore you, but here everyone is friendly and nice..if ordered an item that is endless I always get more as well as refills on drinks. Only 4 stars as twice the ice cream machine was broken and wish they served more rolls to customers. read more

We visited Great America right before they closed for the season. On the way out, boys got hungry and we went straight to Sizzler. There was no line. We ordered salads and soups for adults, shrimps and steak for kids. After getting the plates and sitting down at the table, boy noticed a small piece of food on the rim of the plate. These plates were supposed to be "clean"! read more