Great burger, but overpriced I think. They have a great seasoning to go on top of your French fries- Parmesan maybe? Definitely try it! Try to find a coupon - they are usually easy to find! read more

I had my 1st Smasher the other day and I gotta say, I really enjoyed it. Loved the Smash fries too. The burgers are very tasty without being too greasy. Fillings have crunch and overall the whole burger texture experience is good. The staff as ever are hit and miss lol. We ordered online for in store pick-up. Got there and stood by a sign that says Online Pick-ups or something like that, only to be ignored for 5 mins then looked at as if we were just randomly hanging out in a random burger joint. When finally pressed, I gave them my name and the burgers were freshly ready, excellent. Girl then disappears, apparently on a break without telling colleagues that our milk shakes were in the cooler, ready and waiting. Once all the confusion and surprise by the staff that we were very actually customers, the food we got was actually very delicious. Had the experience been smooth as one would expect. (It's not rocket science!) then certainly 5 Stars would be deserved. So I'll go back for sure but I just hope the 2nd time will give me the confidence to become a regular. read more

Love the burgers, unfortunately, when we order online the order is inevitably screwed up. Our order is the same every time, and every time we get a multigrain bun instead of the gluten free bun (which we pay extra for and do not receive), one of the two fries is not large when that is what's ordered and paid for. Tonight in particular three items were ordered (each cost an additional amount) and either not received or were the wrong item altogether. The main complaint is the gluten free bun, people that order gluten free buns do not do so because they ENJOY paying extra money, 99% of the time it is ordered due to dietary restrictions or due to medical conditions. I believe the crew needs more training in either reading, or the ability to identify the proper item and/or size requested. I will no longer be a customer of this particular location and possibly the franchise. "The definition of insanity is continually trying the same thing and hoping for a different outcome" read more

First time I ate here I was not impressed but it was also right when they first opened. After some time though they have improved and this time it was very good. Burger was cooked just right and still juicy. Smash fries were yummy and a good blend of rosemary and olive oil. Glad I stopped by for lunch because I had kind of written this place off, but it will fall back on to my list of potential go-to's for quick lunch. read more

Smashburger - Not bad for a 2 o'clock crowd. - Burgers Near Me - Summerville, South Carolina

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This is one of the best hamburger/hot sandwich places around... My husband and I, along with extended family have been there several times. We have never been disappointed, it's always great food. We have never had a long wait. Friendly staff, the dining area is kind of small, probably just because they're so busy... But if that's the worst thing about that place everybody needs to try it! read more

Was looking for a burger fi like experience. Not at all what I received. It was over 20 for myself and my 18 month old. He had chicken tenders that were mostly crispy breading. I had a chicken sandwich. Fries were shoestring. Didn't know this til after I ordered. Don't like that type. Felt like I could've want to BK and had the same experience for cheaper. Won't go Back or recommend. read more

I have eaten at the Smashburger in Summerville SC on 3 occasions. The first time the burger was great. But the second and third times the burgers were very greasy. Definitely not worth the price they charge. Good food 30% of the time is just not worth the gamble. Consistency counts! Jim Clark Summerville SC read more

We have been there a few times the food is always good the staff has always been very friendly. And it is always clean.. that has been a big plus for me because almost every restaurant I've been to in south Carolina has been dirty. Good food has always been a big part of my life. This has been the only place that is good and consistent. I can count on the food being good and the restaurant clean. I have been to other smash burgers with the same experience . Had to find places like this now thank you for all your excellent work and food read more

Yum! Wish they were a little faster at lunch time. One cashier isn't enough when you've got a line of customers waiting to order.

On a consistent basis this location has been fantastic! I always order online because I live within a mile and I have a new puppy, so the less time I have to spend somewhere the better. The food has always been great. Today however my order when I got it home was incorrect. I subbed different sauces and added cheese to my avocado club burger, but I got a regular avocado club. The only subs I did make that were done were spinach for lettuce and egg bun for wheat. While still good, the mayo on the burger just was not my taste. I also ordered smash fries and received regular fries that were slightly over cooked. Maybe they are new guys in the kitchen, but it was slow at the time I went to pick up (6pm) and my ticket had my order right. So in my mind, no excuses. read more

Great burgers at a decent price. Not a bad selection. Got the bacon cheddar burger with fried onions on it and would definitely recommend.

I don't know what they put in their burger but it is so good every time! This place has always been clean, service is friendly, and food is delicious. I love the cheeseburger, the toppings are always fresh. They are pretty quick even during lunch rush. I love that you can order online too. read more

Love this place. Discovered them in Fort Lauderdale, FL and hunted them down in Summerville, SC. Love the Smash with bacon and fries seasoned with rosemary! yay! But beware this location can be very busy but its worth the wait. read more

Great food and great service. Hamburger was so good. They have wonderful milkshakes too! We will definitely be back here again!

AWFUL DON'T WASTE YOUR $. DHEC SHOULD SHUT THIS PLACE DOWN. This was quite possibly the worst customer service I have ever received and the worst burger I have ever bit into. First they were out of French fries. I should have run then. But Smashburger was recommended to us so my husband wanted to stay. The place was empty but there was a line out the door. We waited at least 10 minutes to order. Then we waited another 20 minutes to get our food. I took the first bite out of my burger. It was AWFUL. It was burnt to a crisp and looked like it had been smashed into a 1/16 of an inch flapjack. It was swimming in mayo. AND when I looked it closer I noticed that I had just bit into a HAIR embedded in the burger. GROSSSSSSSS!!!! I thought I was going to throw up. But I understand things happen so I quietly took my burger to the register and showed it to the cashier. She said NOTHING. I stood there waiting for a response. Nothing. Confused I went back to my seat and watched my family eat their food. The food runner stopped and asked how everything was. I asked to speak to the manager. No one ever came. My family was finished with their food. So I went back up to the register and asked for the manager AGAIN. I told them I wanted a refund. I saw a group of kids socializing in the back several minutes later one of them comes to the register. NO GREETING. He asks what's your ticket number. I handed him my receipt. He refunded my burger only. NO APOLOGY. NOTHING. NO HAVE A NICE DAY. NOTHING. RUDE GROSS. DHEC SHOULD SHUT THIS PLACE DOWN. THEY DON'T CARE. Also there were at least 8 people working that I saw. They had plenty of employees to make the restaurant run well. They just didn't care. read more

Dang good burgers. Yes they are a chain but no one else in Summerville is putting out quality burgers at this price. Fresh and delicious. I dig it. read more

Waste of money there burgers are way to expensive and are not that good I would rather go to mcdonalds and get a dollar double cheeseburger besides there probably paying the same to the cooks in both restaurants so the prep is the same sauce on one side cheese hanging off u get my drift read more

My family has been frequenting Smashburger since they opened in Summerville every week. After tonight, never again. We got right in and placed our order to go. After I got around the side counter and saw the ticket times on the screen, I immediately regretted it. I had twelve tickets in front of me, and all of the times were at 27 minutes and up. I had to ask for the milkshakes that were brought to me within minutes to be put in the fridge. The counter staff had no idea the kitchen was backed up and there was zero communication between management, the kitchen, and the rest of the staff. We wound up eventually finding out that they were having problems with the grill, however at no point was this communicated to the guests placing orders. When my food finally came out after 32 minutes the manager on duty did come and apologize, but for me it was too little too late. The girls at the counter were very nice and even remade my milkshakes as they said the first ones were ruined after sitting too long. In the time i had to wait i did get a good chance to observe the staff and it appears that the cooks are extremely inexperienced and there was no leadership or organization. The burgers are very good, but after tonight I'll stick with Five Guys across the street. read more

Burgers are ok in flavor. Filled with far too much salt/sodium.

Tonight was my first visit to a Smashburger. The place was nice... The order taker was very friendly. I got my meal to go. The moment I hit the car I had to start on the fries! And the fries were cold, old and tooth pick like. The Burger was very salty with jerky like bacon that slide out of the burger on first bite. I opened the sandwich to take a peek. The meat was crumbly held together by the cheese and I tossed what was left of the bacon. None the less, I questioned whether I should consume this thing, I did. Sucking down my lime and cherry tinted coke to combat the over abundance of salt. By the way, I wanted regular coke but their 1001 flavor drink machine was acting up. My third try to get PLAIN coke, the large button in the center; it continued to taint my beverage so I gave up. I have used these machines before with success... Within the hour, I was doubled over with cramps due to my stomach rejecting my 13 dollar meal. Two hours later I find myself sick- and will spare you the cramping details. Bad burger or unwarranted suicide beverage; your guess is as good as mine. This was my first and final experience at Smash burger....With better quality burgers at fast food chains at half the price, it's gonna take more than a trendy storefront to get me back! Two stars for the server, if it wasn't for her- this place wouldn't get a rating. read more

This restaurant honestly has no idea how to get an order correct. We've been there 3 times so far, and they haven't gotten it right all three times. In a to go order, they literally got every single thing wrong. When I called, they acted like it wasn't a big deal that I paid for food I didn't get. I won't be back. Three strikes and you are out. read more

This was my first time checking into this place my first impression was that it was going to be like five guys burgers and fry's but when I walked in it didn't have that fast food greasy smell like alot of fast food chains. I liked that with this resturant everything was prepared fresh, I ordered the avocado chicken club and it was on a really huge healthy bun. The healthy bun consisted of whole grain, with Romaine lettuce, ranch, avocado as toppings. It had good flavoring and the chicken was kinda juicy. The only thing that wasn't too healthy was the fact that it was fried chicken and bacon.I wasn't sure what they fried it in but it still tasted pretty good. I also noticed that they had a heaping side of fry's and they were really thin like those shoe string frys, only they had there own unique rose mary flavoring seasoning on them. You really get a good serving portions. I would definitely consider coming back here and recommend a friend who is really hungry. Thanks smashburger! read more

Great food. Good price. Carolina burger great but bring a bib.

First time going to smash burger, will not be the last. Employees were friendly. Clean environment. And the food is amazing! I ordered the BBQ bacon and cheddar burger, smash fries, and salted Carmel shake. Every thing was amazing! read more

We attended the Summerville SC Smashburger yesterday with some out of town guests. We had Classic Smash Burgers and Smash Regular and Sweet Potatoes Fries. They were all outstanding. Our out of town guests had never been to a Smashburger before and commented that burgers and fries at other restaurants did not hold a candle to what they were served here. What really impressed us the attentiveness of the manger Mr Thai. He regularly checked with the customers to ensure that everything was perfect. He even helped clear the table when we were finished with an item. Our guests asked about the name of the restaurant and how the burgers were prepared. Mr Thai again impressed us with his response. We are looking forward to going back to this outstanding restaurant again. Food and Service can only be described as OUTSTANDING. read more

First time to smashburger, bacon cheeseburger was good, not gourmet, at least it was gourmet prices, $7.00 for a burger, too pricey for me!! read more

Decided to stop by while i was in a hurry. Was expecting a long wait to get my food, but it came out really quick. Place was clean and staff was super friendly. The burger was good and fries skinny. Would go back. read more

Girls at the register were friendly. Restaurant was filthy, workers in kitchen all had bare hands and greasy hair not netted. Place was disgusting. read more

My wife and i come to smashburger often due to the availability of a vegetarian option. More often than not we leave wondering why we continue to do so. Every time we go something is always wrong with our order. At our most recent excursion we ordered a kids smash with cheese and bacon for my son where they forgot the bacon, i ordered their advertised burger (smash with haystack onions*, bacon*, bbq sauce, cheddar cheese) i subtracted the barbeque and added lettuce, tomatoes and pickles (* denotes premium price toppings). The burger came out and immediately was sent back due to having grilled onions instead of the haystack onions and no bacon. 5 minutes later the burger came back with haystack onions but still no bacon and now an additional slice of american cheese over the top of the old burger. This kind of behavior would have been mildly acceptable if they were busy, but the place was empty as it was 7pm on a Saturday on a holiday weekend. We talked to the manager and he made good by us by comping the meal and giving us coupons for a later date. Regardless we told the manager we would much rather have a correct order that took an extra minute or 2 to get right over a quick turn around that was wrong multiple times. read more

I decided to take my family out for dinner this past Sunday night... Only to have our dinner interrupted, by a very rude manager by the name of courtney. She was yelling at an employee that we have encountered several times at this location, Very nice young lady! My husband was very upset by the way this manager courtney was yelling at her! My family and i will never do business with smashburger ever again! Poor management!! read more

Nope! Food was crappy and the customer service sucked! Skip it and go to Five Guys or even better Matts Burgers down the road for a really good old fashioned burger. I ordered a lettuce wrapped chicken sandwich with all the goodies. I got a chicken breast wrapped in lettuce and nothing else...Either they use microscopic ingredients or they forgot. I called and told them what had happened and they didn't listen to a word I said. The other food we got ( a couple regular burgers and some fries, a salad) wasn't that great either...definitely a FAIL! Ended up going back across town to Five Guys for a lettuce wrapped burger. I wouldn't eat here again and I definitely wouldn't recommend it to anyone. read more

The many rave Smashburger reviews proves to me that these people do not have a clue what a good hamburger is. First of all, I don't have any particular allegiance to any restaurants that serve hamburgers in Summerville. That being stated, the worst hamburger that I have tasted lately is from Smashburger. I just visited Smashburger today 6/30/2017 at 3:00 PM and ordered two Smashburger Classics as takeout. I arrived home 10 minutes later and sat down to eat what appeared to be a great looking hamburger. I took two bites of the hamburger and threw it in the trash. This was hard for me to do, but the hamburger was so horrible I just could not eat it. The Smashburger tasted like it had been rolled in salt before it was thrown on the grill and cooked. My wife complained of the same thing. My wife is far from a picky person when it comes to fast food. Total waste of money. Recommend 5 guys for burgers in this price class. Far superior. read more