Like many have said, when they first opened this was the spot to be for Burgers for me and the fam. We came here every other weekend, best burger in town. But as of lately...my burger was red, they fixed it but it still wasn't any better. Fries are way too salty, they squash the patty to where it breaks apart. The staff is clearly not the same, they hired a bunch of teens and we get it, they need jobs but you could train them on Customer Service. Place was dirty, and the staff was clearly ready to get us out and close up shop for the night. read more

Decent burgers and crispy fries. Milk shake(tried cookies and cream one) was decent too it was very thick. The server brought the shake without wiping the over flowing shake outside of the cup but... most of their employees seems like teenagers got their first job so I didn't expect much lol It's nothing to WOW about but if you need a quick grub before the movie and craving for a burger, it is better than fast food. read more

I'm sad they did away with their pretzel bun, but the brioche is a great alternative. The patties are always juicy. I also love their shoestring fries. The prices are really good compared to local competition. Cashiers are pleasant and make some pretty slammin' milkshakes. read more

Well that was disappointing. Every time my husband and I have been in the center, this place has been packed. After being here, I'm not sure why. We came in at 5pm on a Sunday. Before a dinner rush and there was no one ordering or waiting in line. We were glad to have beaten the rush, but that's where the good of this review ends. We ordered and sat down to wait. I got my burger and side and he didn't. No worries we thought it would be coming soon. Then when his still wasn't out and four orders after our had gone out he asked where his was. They were baking his bun. Well great, why weren't we told this? Instead I was trying to wait to you know, actually eat dinner with my husband, so my burger was cold. Not to mention it was dry when I got it. When he finally got his shake we had been here for 25 minutes. Really?! The burgers are nothing to write home about. Save the time and go to Five Guys or Sesame. The only thing I would come back for were the smash fries, but I can easily make these by tossing fries with olive oil, garlic, and rosemary. Not worth the time or the $30. On top of it, the women's bathroom was out of toilet paper entirely and when I told someone on staff, she said she would put some in, but it took quite a while and they didn't have anyone in the restaurant yet. Also check ketchup bottles, we had to go to three separate tables because ours didn't have any and the next two had bottles but they were empty. The third was maybe a quarter full. Not sure who's running the place but they are doing a pretty poor job. read more

Really enjoyed the BBQ burger and fries. Staff was pleasant and overall good food. Milk shakes were just ok.

The fries at smash burger are so awesome! I would say they are my favorite of all other than McDonald's and In and out. Either the plain or smash fries both are great. The burger is ok, not bad just ok. There was barely any lettuce just a thin slice and only a thin spread of mayo. The burger patty tastes ok. Service was fast and friendly here. read more

They will put toppings on your burger you don't want so you have to throw out your food. Then when you rip them on the survey, they will write an email offering to "make it right", and then disappear. Poor food and even worse service. Avoid at all cost! read more

The food , as always, was great tonight but the lady that was taking the meals to the tables was shoving food into her mouth at the serving station the whole time we were there. She would stand there eating and then pick up peoples food and take it to the table without washing her hands, She was also moving the food around in the baskets after putting food into her mouth. Made me want to walk out read more

It was cool. Got the classic burger in BIG with no tomatoes or onions and sweet potato fries, sweet tea to drink. Sweet tea was sweet and good. Fries were hot, crisp on the outside and fluffy on the inside there were tons of fries, I definitely didn't put a dent in them. The burger was...meh. Too salty and the meat was bigger than the bun. Super greasy which made the bun soggy. The homemade pickles were a nice touch though. read more

Service was surprisingly quick. First time I had been here. Not too bad. Had the BBQ, bacon and cheddar. Bacon tasted a little over cooked but over all it was a good experience. Not often I get the "normal" burger at a place and it is enough. Glad I didn't get the big size, or I'd be over stuffed. read more

Smashburger - First time to Smashburger. Got the BBQ, bacon and cheddar smashburger. Side of haystack fries. Looks good. - Burgers Near Me - Summerville, South Carolina

They often make very good burgers for a fast food chain. Lots of unique styles of buns to choose from, fairly generous with the toppings. Sides are good, but french fries are a little bland. They're frozen, so what do you expect. A place like this should do hand cut fries, no doubt. Atmosphere is modern, and super friendly for kids and families. You can easily spend sit-down restaurant money once you start adding sides and a drink to make it a meal. A couple of caveats: the quality control is hit or miss. 1 in 5 times, everything is spot on. The rest of the time, something is amiss: For example, I got food poisoning here from rotted pickles on the burger. Yes, rotted pickles. They must have been left out un-refrigerated for days. I'm better now! Lol. Other times I've been served burned blackened charred ruined burgers. Just burned way past edible. And around the start of the year, they had a problem with their supplier and the beef took a consistent turn towards odd-tasting gristle filled patties. More along the lines of "mystery meat" than the Angus they promise they serve. This lasted a whole month, and I kept going back week after week waiting for it to clear up. A lot of money wasted, and a big test of my SmashBurger loyalty. I've been a regular here, but all in all, I've had to throw away quit a bit of food I've bought and was unable to eat. So,now I guess I'm looking for a new burger joint to frequent. read more

Well what can I say? If you like burgers you will like this place lol. The food exceeded my expectation. The fries were amazing. If you want a burger, this is a good place to go. Small, quaint and fast read more

Had the goat cheese burger. The toppings were good but the meat left more to be desired.

I dont think this place gets enough credit. I know of this place cause there was one down the street from me when I lived in San Diego, CA. I think this place is in a wrong location as the demographic is not there pin point audience so honestly I hope this place doesnt fail due to that from a buisness standpoint. The burgers are good and the smash fries I like. Its a cool fast place to get a good decent burger than Burger King or something. read more

First time at Smashburger, so we were not really expecting much more than the typical fast food place. However, my wife and I were very surprised at the quality of the burgers and the bun. More like the old fashion style, juicy with very good quality beef. The fries and onion rings are thin and crispy. The servings of these two items were so large we couldn't finish them. Everything served was good and hot, not a norm for this type of food. We will return. read more

I had the bacon cheeseburger. VERY good burger: patty size was sufficient and very well seasoned, VERY juicy and texture was pillowy. Burger was with applewood bacon, thick cut and well seasoned. Burger served on a egg bun, very flavorful. The only potential negative about the burger was that it was bit pink inside (I liked it that way, but many don't). I did not order it that way and the company needs to consider alerting customers that is how it will come beforehand...or maybe it was an accident, which in itself is troublesome. This burger is the best restaurant burger I've had in a LONG time. I would've given them 5 stars, but the burger itself is not the only factor...you have to consider price also. $7.69 (with tax) is simply too much to pay for a upscale fast food restaurant. The burger is overpriced by about 20%. This restaurant is in Summerville, SC not NYC or LA! read more

This is a welcome addition to the food choices in the area. It kind of reminds me of In and Out Burger, but with different choices. Fries were very good too. read more

Been here once and never again will visit a smashburger. Food is over priced, taste......well there wasn't much taste, if you don't mind eating cardboard. read more

The burger was cooked the way I like it. I wasn't a fan of the bun but all my extra toppings saved the taste of the burger. I hate the fries with the rosemary on it. Maybe next time I will try other menu items. Overall a decent burger place though. read more

I too had the bacon cheese burger. It was just ok. I have had better. It was $23.00 for the two of us. The fries are shoestring fries and they get cold fast. 5 Guys is better... IMO. read more

This place is pretty good, it's probably a couple steps ahead of fast food and you pay for what you get. The normal burger are pretty good and the fries match. This isn't the best burger you're ever going have but definitely not the worst. Service was ok, food was quickly prepared. Pretty pricey! read more

Definitely my new favorite burger spot. Fresh, top quality ingredients make a delicious burger. Top that off with a very friendly staff and some really tasty Haagen-Dazs shakes, and it's nothing but love. read more

I would give negative stars if possible. Came in Labor Day. Hardly any customers in the restaurant. All of the tables were filthy and needed to be wiped. Had to clean the seats myself to get food off of them. Meanwhile there were 2 employees sitting in the back booth doing nothing. They werent on break, because they would get up every 15 minutes to look around. You should have seen how much food and trash there was on the floors. I would be embarrassed if this were my restaurant. The napkin holder was empty on our table so we looked around to get some from other tables, well they were empty on just about every table in there. My fries were so cold, like they had been cooked an hour before and had been sitting out. I'm talking about not even warm. My burger was good. Her chicken sandwich was so bland that she only ate half. This place is in desperate need of new management and I would fire the lazy employees they have now. Where are the franchise owners? This place is getting run into the ground fast! I can say that we will never be back because there are way too many nicer restaurant options within walking distance from this nasty place. Don't even waste your time or money on Smashburger. read more

If you are looking for a healthy choice this isn't your place, well, actually it could be, they offer their "ham"burgers with beef, chicken or black bean. Needless to say, my wife and I chose the beef, I got the triple cheese, she got the single Smash burger (yea, really? just one burger when you can get three for fifty cents more). We also got onion rings (more like onion straws in a circular cut), friend brussell sprouts and french fries. The meal isn't necessarily cheap for "fast food" but it was one of the best hamburgers I have had in quite some time. I still need to try out the new Culvers and I have been told Wayback Burger is quite good, but I would definitely suggest anyone looking for a good, quick burger place to try the smash burger. They are a bit messy though, so no driving while eating. The ice cream shakes looked very good, but we already exceeded our three thousand calories a day limit in one burger each and a bunch of friend vegetables. read more

We went for a late lunch yesterday around 4:30. No line but, the place looked like it just survived a rush (in other words not so clean). The burgers were good, but overpriced since you still have to purchase fries or sides. I will say they were very accommodating because my daughter didn't like the grilled cheese sandwich she ordered (she's a cheese snob) and they exchanged it for a hotdog. Unrelated to the restaurant and staff, but the entertainment was the young lady and gentleman that went into the women's bathroom together. Wrap up; not a must go to spot. read more

Stopped in around 5 on a very busy Friday afternoon. Well, busy everywhere else. This place was deserted. My teen had been in before, and sent back a burnt burger,.just to be served burnt chicken fingers. There were nasty tabletops, and spilled food all over the floor. Waited about 10 minutes for 3 cheeseburgers, 2 seasoned fries, and 2 drinks... $30! Nothing was hot, even though it is supposedly made to order. At least, I think that's what the letters in the window were trying to say...they were peeling off. To top off this disaster, my burger was raw! I was 15 miles away when I opened it, so no fixing. So far, we have had burned, and raw. Not so great. read more

Great food bad service. Charge me $1.30 for bacon and don't even put it on the burger. And wait until I'm done eating my burger to bring me my side of onion straws really. read more

The food is great. But at this visit we completely fine is he'd our food before we received our milk shakes. :(

Awesome burgers for being a national chain. I am head over heels for the Truffle Mushroom Swiss burger and the "Smash Fries", which are pencil thin and tossed in olive oil, rosemary, and garlic. Everything here is good quality and I've yet to been disappointed. If you're in a bind for time, but don't want to sacrifice quality, make a quick trip to Smashburger and you will be more than happy with your selection. read more

Smash fries are absolutely delicious! I thoroughly enjoyed my pretzel bun smashburger with added mushrooms and avocado. A lot of different topping options for customizable burgers, as well as a handful of bun choices. I was not disappointed regarding those two choices. The only thing I wouldn't get next time would be a milkshake that was on the smaller side that happened to be over $4. But I most definitely will be back for more grub when craving a burger! But no really... Those smash fries, Yum!!! read more

Our first time here, and I am impressed. It was pretty delicious. Quick service too. I had a cucumber, spinach, and goat cheese burger with smash fries. My mom had the truffled mushroom burger and smash fries. My almost 2yo had a grilled cheese and fries. I would order everything again. I will definitely be coming back with my husband in the future. Plus, you can beat a free kid's meal on Mondays! read more

My husband and I came for lunch today and ordered 2 burgers and fries. We did the create your own burger. Whole wheat bun, ketchup, mustard, mayo and grilled onions. I learned from the last time here not to get lettuce as they use a whole leaf instead of shredded and I find a leaf of lettuce is harder to bite thru and the leaf ends up getting pulled out during the bite...frustrating. So the grilled onions this time gave me the problem. They were sliced but left in rings...again, hard to bite thru and kept falling out and dripping with grease. So I pulled them out and found that a huge piece that didn't get sliced and was joined with the others...the BEST part of the meal was the fries...those garlic rosemary fries and the bomb!! Staff was friendly and courteous and service was fast. read more

Way overpriced for what you get. There's tons of activity since it's new, but with those prices they won't last long. Ate with my daughter tonight. Exact order was two bacon cheeseburgers with fries and two sodas. Paid almost $25!!! The burgers were 1/3 lb at best and a handful of fries. So not worth the money or the wait. Skip it and go to Five Guys!!! read more

I love salt but I could not eat my burger or fries. They looked great but tasted horrible.

SmashBurger is the best restaurant I have ever been to, the service is nice, the wait on food is not long at all (but they still get the job done), and the most important thing is... is the food! The food is incredibly delicious!! I promise that once you go there you will be addicted! Every time I go I just order a Cheese Burger with just mayonnaise and cheese and smash fries and trust me no matter what the price is ITS WORTH IT! So ya if you are looking for a good place to eat in South Carolina go to SmashBurger I promise you will be satisfied! read more

There is so much potential to this place, but the cooks make things too salty or just tasteless. And tmy husband had to stop at the Ross nearby to run to the bathroom because the food made him sick. I've never seen him get sick off of food before either. read more

Food was great. Was a little disturbing when three employees came back in from break reeking of marijuana.

Grease. That is what you have to look forward to from your smashburger. There are way better burger options available if you are looking for a good burger. Their fries are good but then again so are McDonald's. I guess i just ask for more from my burger than that. read more

Very fast and the burger meat is so good.. Clean inside and the staff nice too..i will be back. ..for the triple bouble burger ymmm... read more

For the price, It was great. Definitely go again . Love that you can make your own burger . The sweet potato fries were yummy too.