My experience was chaotic and my manicure subpar. The nail techs were constantly switching between customers, which made it feel like they weren't sure what they were doing. My primary nails tech's nails made a large hole in her gloves that her finger was sticking through, and she never replaced them, which made me feel uncertain about the cleanliness. Lastly, the polish started separating and chipping after 4 days. I had even had to push for them to fix a nail that they messed up and were going to leave as it was. The only positive was how nice they were when I first arrived and how patient they were when I was choosing my colors. read more

This place is awesome, great service, great technicians so clean like brand new!!! My go to always!!! Just perfect!!!!!! read more

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I visit this place with my mom whenever I return from college, and most of the staff know me by name, which is truly wonderful. The quality of their work is consistently impressive--my nails are always beautifully done. The atmosphere is serene and relaxing, with the added charm of Disney movies playing in the background, which is a personal favorite of mine. Overall, it's a delightful experience every time. read more

Came in to this shop after calling asking if they accepted walk ins. They said sure! Upon walking in, they told us that whoever did nails was late from her shift so they proceeded to call her to make sure she was coming back. The whole shop was empty and only one person doing nails? They told us to wait at least 30 minutes. Ridiculous so we left! They need to hire more workers if they don't want to keep losing business. read more

Quality is amazing. Nail salon is so clean, workers are all nice. I had a relaxing time. Silvia did my nails and she's so caring and patient. The whole time she made sure everything matched what I wanted and asked if anything hurts me read more

The Basic Nail Shoppe - Nail design is done by Silvia. At the end the design turns out great and the experience was great too - Nail Salons Near Me - Pasadena, California

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I'm so glad I found the Basic Nail Shop! The absolute best services in town. The owner and staff are all so great! They always go above and beyond. The calming vibe of the salon makes for a relaxing time for sure! Also always get the deluxe pedicures the stuff they soak your feet in is so great! Wish I could give more than 5 stars! read more

Just went in for the first time this morning. I didn't have a reservation but I called ahead of time to see if they take walk ins which they do! All I wanted was their signature pedicure and Vivian did an amazing job! I'm not very talkative when getting services and she understood the vibe which was amazing. She did a good massage, my toes look cute, and she was so kind, constantly checking on me. I will most definitely be back when it's time again. The salon is so clean, so vibrant, and cozy! The massage chairs were amazing. read more

I wanted to give this place a try given they use nontoxic nail products, but it is ridiculously overpriced ($80 for a gel mani and basic pedi) and they have very inexperienced nail technicians working there. My technician was struggling so much to shape my nails properly and they all turned out completely crooked - you can see my middle finger nail is completely butchered. Seems like a very basic skill you should have if you're going to work at a nail salon. Do NOT recommend spending your money here, there are plenty of other nail salons within a 4 mile radius that will give you more for your buck. read more

The Basic Nail Shoppe - Nail Salons Near Me - Pasadena, California

The experience was truly exceptional! My daughter is absolutely delighted with her nails. Nicole did a fantastic job on both her manicure and pedicure, and she was wonderfully sweet and attentive throughout the entire process. Thank you so much for creating such a memorable experience! Trish also did an amazing job on my pedicure and manicure; she was incredibly kind and helpful. I absolutely love this place! read more

Absolutely the best nail salon I have ever been to... Love them. Super clean, beautiful surroundings, lovely people. They do the best job at super affordable prices. read more

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The experience far exceeded my expectations. From the moment I walked in, I was greeted by a warm and friendly staff. Trish is excellent and so is Nicole! The ambiance of the salon is both elegant and relaxing, with modern decor and soothing music playing in the background. The cleanliness of the salon was impeccable, and I was impressed by the attention to detail in maintaining a pristine environment. The nail technicians are truly artists in their craft. I have horrible ingrown toenails and they did an incredible job, podiatrist level service! What sets Basic Nail apart from other salons is their commitment to using high-quality products. The aloe foot soak is sooo good. Additionally, the customer service is top-notch. The staff were attentive to my needs and preferences, and they went above and beyond to ensure that I was satisfied with my experience. I cannot wait to return for my next appointment! read more

Basic design but elegantly done by Michelle. She is very efficient and skillful. I love this place cause it's clean and the products are with good quality. I am becoming a regular here. read more

The Basic Nail Shoppe - Nail Salons Near Me - Pasadena, California

You won't be disappointed by choosing this shop! They are very clean, professional and organized. Diane provided my nail services and I was very happy with the end result! She was friendly, fast but also precise with her technique. The business owners were very attentive and put a lot of care into the shop and making sure the customers were happy. I can't wait to go back for a full man-pedi! read more

Everyone here is so wonderful. My daughter came with three friends for her sixth birthday and all the employees made her day so special. They made all the girls feel very comfortable and treated them like princesses. We will definitely be back! read more

Worst customer service I've experienced at any nail shop. I've been getting my nails done for years and never had my toes smudge afterwards. The nail lady must have made the coat too thick because it smudged afterwards even after I waited 3 hrs. I initially had it smudge after waiting 40 mins and they advised me I only needed to wait 10 mins and they knew I wore tennis shoes because they saw me take them off and put them back on. They also didn't offer any take home slippers like most nail shops do. So that was the first error on their customer service. Thankfully they did fix it but the second time the nail Polish was too thick and so even after waiting 3 hrs to put shoes on (like they advised) one toe still smudged and so I had to come back a second time and the Asian lady with short straight hair rudely denied to help me and gave me an attitude and said they can't fix it again and put the blame on me? This was first time at this salon and it was horrible customer service. To top it off they charged me $20 extra for a nail color that I had no idea was more expensive: they didn't forewarn me ahead which is also bad customer service especially when they knew it was my first time going there and they offered to pick the color for me knowing it was $20 extra but didn't tell me until after! Horrible customer service.... Especially from the girl working today with her bad attitude. Will never come back and will tell all my friend about my experience, read more

I bought a gift card for my wife's birthday. She loves her new nails. They have lasted a long time and she's really happy! Great job The Basic Nail Shoppe! read more

Definitely recommend this place! New nail salon in a shopping plaza, best for quick errand runs and Starbucks. They are very professional with everything and you'll have the best customer service here. Everything is clean and sanitized before and after you come, including having fresh daily washed clean towels, they offer drinks and the area is super spacious!! The quality of the products they use for your nails are the best! They're eco friendly too! The ambiance here is always inviting and comfortable and they do appointments and walk ins. I had requested a design for Halloween and they worked with me to skillfully execute the style I was imagining. And a bonus they have the BEST massage chairs for your pedicures. Definitely coming back again!! read more

The Basic Nail Shoppe - Unicorn chrome on Almond medium - Nail Salons Near Me - Pasadena, California

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First ever mommy and me nail experience and it was lovely! The shop is clean and spacious. It is so much quieter than most other nail salons and the relaxing music spa type music is an excellent touch. The staff were friendly and attentive. They treated my daughter like an important little customer, our nails look great, and we are both looking forward to our next visit! read more

Beautiful new nail shop! Great appointment system and attentive service. Would definitely recommend and will be coming back!!

Lovely people! Had a mani/pedi and beyond being a very clean salon, the products are non-toxic. Very happy with my experience.

I had a mani-pedi and it's hard to imagine going anywhere else after how much better my experience was here than other places. - No awkward moment when you arrive and everyone looks at you while you wait to be seen, the space is well partitioned and the front desk/waiting area is separate without feeling cut off. It also gives a sense of privacy while getting your nails done - No overwhelming chemical smell, it's easy to breathe and you don't have to worry about your health or the health of the nail techs - Everyone is welcoming and warm. They're easy to talk to you and clearly care about your experience. They don't seem stressed - Music is relaxing and there's no random distracting tv on - The massage chairs work very well - Clean and sanitary facilities and bathroom - I was happy with my gel polish and it has held up very well Highly recommended for a super pleasant and relaxing experience! read more

A beautiful salon. Their customer service is amazing and very accommodating, Especially Michelle. She's so good at what she does! Definitely book with her. read more

The Basic Nail Shoppe is such a beautiful nail shop. The owner and employees really stand by the quality of their work, and it shows. Their products are non-toxic and high quality, which was just right for the many allergies I have. They even have a play area for the little kiddos!! I highly recommend coming here and getting your nails done! read more

The Basic Nail Shoppe - Nail Salons Near Me - Pasadena, California

This place is great!!! Brand new, parking is easy (big lot), super super clean and pretty inside! You can tell a lot of thought went into this business! Everyone working was so friendly. The owner is a gem! I talked with her after my service and she is so sweet! I got the signature gel pedi & mani and it was great. Did all the clean up stuff: cut, file, cuticles. Then scrub, mask, massage! It was so relaxing! Ann did my nails & Alicia did my pedi! They were super sweet & did a great job! Highly recommend! read more

The Basic Nail Shoppe - Nail Salons Near Me - Pasadena, California

Viviana is amazing! I appreciate on how detail she was and my pedicure came out amazing. It was my first time here and I'll be back (:

I walked into this nail shop expecting it to be like any other (loud and dirty looking) but it was clean and relaxing. When we walked in the lady at the register was so nice and friendly! This was our second visit and the regular nail polish stayed on for 3 weeks! 10/10 recommend! read more

The Basic Nail Shoppe - Nail Salons Near Me - Pasadena, California

This is my first time here/ my gel pedicure with callous remover was wonderful and very relaxing!!

I love this nail salon! All the ladies are wonderful and amazing! The vibe is so relaxing!

Wanted to treat wifey to get her nails done so decided on this new establishment. Super clean, vegan, low odors and techs were knowledgeable and beyond sweet. Got really good vibes, as did my wife. read more

Phenomenal experience! The inside is so clean and modern. While you're getting your mani-pedi the chair you sit in is a massage chair. The staff also was very skilled and attentive. I was in absolute heaven for 1 hour. Highly recommend. read more

Trish has no clue how to do nails. You would think a 5 year old tried to paint my nails. That's how bad it was. And her husband is promoting the business on facebook as if they do such a great job. False advertising. Avoid. read more

I went here during the grand opening. The place is very clean and the staff is friendly and understanding. All my needs were met. I had a basic pedicure with no pain or anything of bother it was a very comfortable place. I would recommend to any new customers to try this place. read more

I can't give 1/2 star I wanted to give 4.5 but it rounds off to 4. I'll explain why later. The owner/ manager is very nice and accommodating to guests offering a beverage, discounts, goodies/ perks, and makes you feel comfortable and valued. They are organic / no acrylics and have dazzle dry (cruelty free & non toxic) which is great. I liked the fact that they open the packs of clean tools / implements in front of you. It is new, modern, spacious and clean. So mainly pros, but I was bummed about a few things. First they didn't have dazzle dry in gold which is a very popular and essential color. Next, they did the nail art using a wooden stick (?). All salons I've gone to have special brushes or tools with a sharp point and semi flexible (not too soft) to give them control on how they pick up the polish and draw. The art was ok but would've been better with the correct tool. I also heard one of the girls tell the owner that she doesn't do art with dazzle dry. Other salons do you just need the right tools and skill. Another thing is that other salons have the actual bottle of the organic lotion, soap, oil, products etc with the brand and ingredients on the label and here it's all in basic bottles? My eczema flared up a bit after the hand scrub or lotion and I don't know what was used. I think I would come back here for a basic mani pedi or French but not for the art. Thank you basic nail shoppe! Hopefully they will consider my review. It's positive but a few things that can improve, although I know they are still new :) read more