Ever wonder why your drink isn't ready when it should be? It's because the barista is on her personal device while making drinks. Placed a mobile order for ONE drink at 8:05 and should've been ready by 8:13. My drink was in fact not ready, she had an attitude and said WAIT FOR YOUR DRINK IF ITS NOT THERE YET. Like I know it's early but just wanted to know if my drink was ready... my drink didn't become available until 8:36. Why did it take over 15 minutes to make an iced coffee? Wait I know, because she kept texting and scrolling on social media between drinks. Not only was she rude, she didn't speak much English, she was so slow and on her device. She also didn't wash her hands after touching her phone, register, and food. Very unprofessional and unsanitary. Coffee Bean please do better. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Los Angeles, California

Visited this location on Saturday. The cafe was quiet, there were just a few patrons inside. There was a bit of a line to order though. There was only one employee working; he had to ring people up and create the drinks. For it be a (small) wait, the barista did make my ice americano so good. I was impressed how the employee was able to efficiently make the drink well by being the only person working. read more

I like this location. It's very convenient as I have clients right across the street. The first few times that I got a boba drink from here, I was surprisingly very shocked about how good it was. The texture consistency of it was great. The last two times have been AWFUL!! NOT WORTH THE MONEY. I CAN'T TELL IF IT'S OLD OR OVERCOOKED. And of course that's what I get for getting boba from coffee Bean rather than a boba shop. But I had such a good experience the first two times that I thought maybe they knew what they were doing. But instead of it being awful as the fluke it being correct and tasty is the actual fluke. Very disappointed. But I will say the blended ube drink under the kid-friendly section is delicious. And so is the strawberry ceylon tea (which after checking is even on the menu anymore- sigh) read more

After the horrible experience at this location today; if Nick is not there I will go elsewhere!!! I had a simple order small plain iced coffee and cookies but the people that came in after me with more complex orders received their orders first. No one was there when I first got there, then the crowd came, and only one person was taking and making orders (very slow)! B.T. W the second employee (a lady) who finally came out to help has a horrible attitude very bad vibe from her! They were so slow I just told them to forget the order because I had to leave, waisted my points for nothing! Trained employees will make or break a business!!! Best Regards Retired business owner. read more

My fave coffee bean. And Matthew is so nice and provides the BEST customer service! Highly recommend! read more

Dang that sucks that not only does this corp make employees work on the holiday til 6...they gave us customers incentives to come visit. I got fifty extra points today. This is a newer opening and it's got a ton of seating inside, plus plenty of places to park, which is all you can really ask for. Oh and outlets which aren't here I forgot. But they liked my dogs so it's chill. read more

Nicholas, the morning barista, ALWAYS starts my day with a welcoming smile! He is a treasure in the neighborhood: we all look forward to morning coffee with Nicholas at the Coffee Bean. He's created a family feeling in this big city, and is able to manage a full house of diverse people with the skill of an experienced HS teacher! Aside from his people skills .... he makes the best espresso macchiato! read more

I love the staff here, i work down the street and both the morning and afternoon crew are so welcoming and friendly. & the coffee is always good too. read more

Nice and peaceful Coffee Bean location. Me and the fellas of my work crew were here last week on our business meeting, and i got me a Dark Roast regular coffee with everything on it. I meant all the creams. Bagels are good here too. Nice crew of people working here. Just had a good morning. read more

I love coming here because Nick! He provides excellent service and makes the best coffee. He is a great asset to coffee bean! :)

Nick was extremely professional and friendly when serving my coffee. I come here so often he already knows my order by heart

Nick, the barista, was very friendly, funny, & cultivated an amazing latte for me! Thank you, Nick. The facility was also very clean, and chill with nice mellow music in the background. Clean bathroom is a plus. read more

The Coffee Bean & Tea Leaf - The great Nick - Coffee & Tea Near Me - Los Angeles, California

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I love the new and different drinks. I asked the barista the difference between the Caramel Latte and the Caramel Sea Salted Macchiato. He stated if I liked less sweet to go with the latter. It was definitely not as sweet as I am accustomed to, but I enjoyed it. Great parking lot in the rear-enter on Mansfield. Coffee cheers to you! read more

The Coffee Bean & Tea Leaf - the menu - Coffee & Tea Near Me - Los Angeles, California

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I been there 30 min ago ordered hot mocha with almond milk- they made it fast but it's not sweet at all. I always go to coffee bean and the tea leaf and I always order same hot mocha and it's first time it's not sweet. I never been at this location on Wilshire before I paid with my phone and the terminal didn't ask me for tips, it just processed the payment without and I don't have cash to tip cash. May be because of that they made my coffee not sweet at all. I hope they can fix the terminal because it's not my fault that it doesn't let give a tip. read more

Not really impressed with this particular location. Not only did they mess up on my order, the restrooms were absolutely disgusting with feces on the floor, no soap to wash your hands an no dryer or paper towels. Did not expect that for this area. read more

The food and drinks are typical of mediocre coffee houses. The service is not so great. Often time only 1 employee. That presents a safety issue and also slows down the line when they are 4 or 5 people deep. Update. "Give me a few minutes" is a lame AF way to greet a customer who walks in. This prioritization of mobile orders is what kills brick and mortar stores. read more

To Do List: Wake Up, Drink Coffee and Be Awesome. Without further ado let's begin this Coffee review. The Coffee Bean and Tea Leaf is a franchise coffee shop in Central Miracle Mile Mid-Wilshire. They have a wide variety of hot and cold coffee and tea. Interior atmosphere was relaxing and welcoming. I came here to get a nice Mocha Cold Brew. And it was made to my liking and perfect for a warm sunny LA weather in November! Staff were friendly and followed health protocol. Prices were fair. Parking was easy. Overall, I enjoyed my order experience and cold drink. read more

The Coffee Bean & Tea Leaf - I've been thinking about you a latte. Midnight Mocha Cold Brew. #HotDay #ElLaay #HandModel - Coffee & Tea Near Me - Los Angeles, California

Giggle. No, the Avalon location of LA's own Coffee Bean & Tea Leaf is not named for the island of Arthurian myth and legend where Merlin aged backwards. No, it is named for the building it is in which is named for the island. But it is still a great place to get caffeinated like a twenty-year-old if you are in the area. Sadly, their app does not let you mobile order much more food than madeleines in advance, though all the coffee you can dream of. read more

The Coffee Bean & Tea Leaf - Waiting on mobile ordered caffeine and snacks! - Coffee & Tea Near Me - Los Angeles, California

Probably going to regret giving this place 5 stars and ultimately making it filled with more people, but I love this Coffee Bean. I went to the Starbucks across the street to get work done but it always got so crowded that it's difficult to find a seat/table. Then this place opened up and I came here and love it. It's very clean and spacious with a communal and smaller tables that allow for people to enjoy their coffee/do work in a non-cramped environment. The baristas are all very nice and welcoming. Parking - they give validation for 1 hr parking in their garage. There is also limited parking on the residental street. read more

The Coffee Bean & Tea Leaf - Lots of seating - Coffee & Tea Near Me - Los Angeles, California

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This location has great, friendly service. Plenty of space to wait while properly distancing from others. read more

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This is a review for CB&TL headquarters/corporate office which is listed on Wilshire Blvd. Since I don't see Corporate office listed here, this is the closest CB&TL location. Again, I have never been to this CB&TL location and this review is for the corporate location listed at 5700 Wilshire Blvd. I had an issue with a store experience and finally heard back from someone from their guest relations team after 3 weeks of first contacting them. Issue is not resolved and employee is unhelpful read more

This place got me through tough times. Their iced matcha latte with oat is my favorite, always hits.

Walked here after an awesome lunch at Genwa because I knew I needed some caffeine in the afternoon so I wouldn't fall asleep after all the food I just ate... Tis the season for Pumpkin latte,woo-hoo!! I treated myself to a hot, large cup and was a bit frightened at the 450 calorie listing on the menu. Oo... oh well, never mind the calorie bomb, it was a small sacrifice for a delicious drink. I did ask the barista if there was any way they could make the drink with nonfat milk or sugar-free syrup or something, to try to cut down the calories a bit, and he told me that it's already made with nonfat milk. Oh. But then he also mentioned that I could also substitute soy milk or almond milk, too. I think soy has a lot of calories, so I chose almond milk instead. It cost 60 cents for the substitution, and I couldn't even taste it in the drink, but hopefully it made my beverage an eensy bit healthier. ;) The drink was very sweet but still delicious. YUM! read more

CBTL makes a good cup o' joe. I'm not one for fru-fru coffee drinks, but every now and again I'll give it a try. The Speculoos Cookie-Butter is a terrific flavor for when I find myself openly weeping in public. Oh god, I wish I were dead, but don't harvest my worthless soul before I finish this tasty treat! Pro Tip: get to this location around 7, if you are looking for a more low-key place dissolve into a quivering heap of self-loathing and shame. read more

Brand new Bean. Really nicely furnished. Lots of tables. I mean lots. Also, the lighting is really good. Nicest looking Coffee Bean I've ever seen. They have some comfy chairs set up outside around the tables. They have free parking underneath the building, which is a big plus in this neighborhood. Now for the tea. I ordered an iced, peach green tea. It was so weak, it tasted mostly like water. I mean super weak tasting tea. Two stars off for that, but I'll still go back, because it's such a nice place. Definitely worth checking out. read more

This is the best Coffee Bean I have ever seen. It's very spacious, is really well-lit, and has a nice looking furniture. The only corporate coffee shop that I can compare with this one is an elegant Starbucks close to Battery Park in New York City. I have yet to see a Starbucks or Coffee Bean or Peet's Coffee with a better environment than this one in Los Angeles. And yes, you heard it correctly: the whole LA! The people here are nice and friendly. I don't have a picky or complicated taste, but I like whatever I get from them, especially their vanilla latte and chai latte. I guess the great environment makes what you get from them even tastier. This is a new place, but now I am a regular here. I will share my future experiences here again. read more

The Coffee Bean & Tea Leaf - A rather busy hour here. - Coffee & Tea Near Me - Los Angeles, California

I went on the Paramount Studio Tour located at 5555 Melrose Avenue Hollywood CA. 90038 I do not know how to locate the Coffee Bean and Tea Leaf in the Paramount Studio Gift Shop. I had the pleasure of Roberto making me a delicious Malibu Dream. He was so helpful and polite. I asked to add an add shot to my drink and he made it for me and it was delicious. I can't wait to return to the Studio and visit the gift shop and order another drink. It's great service that brings customers back for more. Such a great experience. Thanks so much Roberto, Carol Lovejoy San Diego, CA. 9/22/18 read more

One of the City's newest CB additions, so, it's clean & plenty of tables & cushion seats. I've been here several times @ varying times of the day...NEVER a line. Easy access to I-10, and underground valet or off street parking are abundant. And who can resist the Fall flavors...pumpkin & butter pecan, both of which are excellent with the almond coconut milk option. It doesn't distort the flavor at all! read more

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Literally LOVE going there and would have given a five star review - The thing I don't like about ALL coffee beans is the inability to tip with my debit card or Apple Pay or through the CB app. A huge part of my loving the coffee bean experience is the wonderful people who work there. I tend to go there after working out - I'm not carrying cash on my workouts. So I would REALLY love to see CB update their payment systems to allow customers like me be able to show how much we love the people behind the counter who are working so hard for your brand. read more

I wish this location would have met me know they don't use a toaster oven but a microwave to heat up their breakfasts, would not have ordered food had I known! I'm so used to coffee bean having a toaster oven of some sort! Breakfast definitely was a let down. read more

is this location closed between 12nn-1pm? came 10mins before 1pm and the guy inside said they're closed.

Below is the letter I sent to Coffee Bean about my experience. Since I've not heard back, I have no reason to believe this type of behavior is disallowed at this location so I will not be going back even though it's about 2 miles closer to me than the other location convenient to me. I should note that I went to a different CB the very next day and was not asked to provide proof of purchase, of course... because it's coffee. And prepaid. *** I should start by mentioning how much I LOVE CB and much prefer it over Starbuck's for my Iced coffees when I'm out and about. I'm writing to bring attention to how your employee made me feel picking up my mobile order today. I was asked something I've never* been asked before using mobile ordering for ANY coffee place, to "show her my order." This may seem benign but please consider a few things. This specific location is located on a portion of Wilshire Blvd that is currently under construction and whose storefront is almost completely obstructed from street view, including their "We are open" sign. But for their higher placed, other sign, there is a literal wall blocking the whole corner this location sits upon. NEVERMIND the cashier not saying hello back to me as I entered, which I thought was strange since she was just standing there looking at me as the only* other person in the store. To be asked to show proof of my order, which could NOT have been more than one of a handful that hour, beyond my specific and easy NAME, feels so strange. Especially noting that I'm never asked for it any other time, and that's not hyperbole. No other place asks for proof of order unless there is an error or an order is not made. I am a black male and as much as I'd love to say this wasn't some sort of prejudice, this has actually never happened before so I can only assume. I supposed that's a conversation better had with the staff... During a time when I am making about one trip out of my home per week to avoid potential COVID exposure, the experiences I have in customer service are becoming more and more impactful, for better or for worse. To have received such a COLD response entering a business I can NOT imagine hasn't been negatively affected by the construction blocking their business on top of COVID restrictions; it stands out and I can easily say I've received better reception from gas station attendants than from this woman behind the counter. As I was leaving, I gave her the finger because I needed her to have a memory to associate with this encounter if she's approached by her superiors. read more

It is not that bad but once you start drinking coffee at places like Groundworks or Bardona or Intelligentsia , or even Peet's coffee, you cannot come back to this place. Last week as I was passing by, I decided to stop for a Chai Latte... Jeez!!!! that was sugar and water. I guess you get what you pay for. I choose quality over quantity. Your call! read more

I like this Coffee Bean. I go also to the Starbucks around but i feel better here. i like their coffee more too. I enjoy my coffee and cookie. The baristas are all nice and welcoming. By te way, they give validation for 1 hour parking in their garage. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Los Angeles, California

The Moroccan Mint Tea Latte with Chocolate is pretty good! I asked the guy how he likes the Moroccan tea and asked if it was good and he's said it was and he said it tastes really good with chocolate! So I went with his recommendation and it tastes amazing! The guy gave a very good recommendation! And also, this is my first time going to Coffee Bean in America. :D read more

Better than Starbucks! Every time I come here the baristas are always very friendly and welcoming. The matcha latte green iced tea is way better and much richer in flavor than Starbuck. read more

This is one of the best coffee beans I've been. It is spacious with plush cushiony chairs both in and outside. The staff is really professional and very well managed. This one is only about a block east of La Brea. read more

Wow. How do I even start this? This is the best Coffee Bean and Tea Leaf I've ever had the pleasure of casually sipping lattes in. The cars buzz by beyond the floor to ceiling windows, the hushed sounds of alernative/easy listening hum overhead, and my coffee is always at a perfectly comforting temperature. Oh and don't get me started on the assortment of snacks. Think of anything you want and they've got it. Got a hankering for something salty? Try the Saba Single Serve hummus and pretzel chips. Or if you just want a friendly smile with your coffee, step on in and order something on the go. Make sure to stop and appreciate the clean facilities on your way out. Justin and the team work really hard to ensure the most pleasant of experiences down here at the Coffee Bean and Tea Leaf on Wilshire! read more

The Coffee Bean & Tea Leaf - The facilities. #perfection - Coffee & Tea Near Me - Los Angeles, California

Great service and coffee! Super comfy seats and a cool place to hang out at with friends and/or co-workers. Fantastic addition to the neighborhood! read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Los Angeles, California

I LOVE this location. Especially on the weekend, it's never crowded, plenty of seating and easy to park right in front...and the brewtista made a mean Chia Tea Frap!! read more