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    The Crack Shack

    4.0 (2.1k reviews)
    Open 10:30 am - 9:00 pm

    Order The Crack Shack Takeout or Delivery

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    THE CRACK SHACK ATMOSPHERE

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    Recommended Reviews - The Crack Shack

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    Weekend breakfast menu
    Doug B.

    I've passed by The Crack Shack many times when visiting Hi-Time, and I finally decided to stop in for lunch on a Saturday afternoon. There is a good sized parking lot behind the restaurant. The ordering counter is on the front side of the building. Once parked, you can either walk around the building, or walk through the open-air covered patio. I walked around to get a closer look at the unique chicken-head Beatles' Abbey Road mural on the side of the building. The menu is obviously chicken-focused, and features various sandwiches, wraps, and salads, along with several sides. They also have a small breakfast menu served until noon on the weekend. After ordering, they will give you a number and bring your food when it's ready. I really enjoyed the dining area, which is a covered, open-air space with a high ceiling. I sat in one of the booths towards the front. Each booth has a classic painting on the wall with chicken heads on it. There are also many different types of tables thoughout, and more seating upstairs on the second floor. There is also additional seating in front of their full bar. I had the Coop Deville sandwich (fried breast, pickled fresno chiles, pickles, napa cabbage, lime mayo, artisan brioche bun, $14.50). The chicken breast was thick and piping hot, and had a great crunchy crust on it. All of the ingredients went together well and I loved the flavor. The bun was very fresh, and the sandwich wasn't as messy as I thought it might be. I was still a little hungry, so I went back and ordered the regular sized hand cut fries (regular size $4.50, large size $7.50). They are tossed in schmaltz (chicken fat) and a light dusting of spices. They were hot and fresh, and the regular size was way more than I could eat by myself. They have a self-serve sauce bar with five options on tap including ketchup, Srirarcha T000 Island, Sweet Baby G's BBQ, ranch, and pineapple mustard. I dipped my sandwich in the BBQ and Srirarcha Thousand Island, and my fries in the BBQ, ranch, and pineapple mustard. They have a cornhole game towards the back, are dog friendly, and host trivia night on Thursdays. I enjoyed the food and atmosphere, and would definitely return.

    Protein Power Bowl
    Timothy M.

    Delicious combination of flavors. I'm very happy with the take-out portion. The eggs are cooked perfectly. I got the Power Bowl. The chicken Al Pastor was very tender and had a nice subtle kick. My favorite part was the pickled onions. They give you a hefty portion so you can get some with every bite. I love the sweet and saltiness it brings. The quinoa and arugula has a very pleasant lemony dressing. It's not too overwhelming. I used the online ordering platform. I joined because It has really nice rewards. I have stopped by for a beer at the bar before. The open atrium is truly beautiful. The bartender and take out server were both really great.

    The loaded fries
    Laurel T.

    I was in need of some serious comfort food!! And the crack shack came to the rescue We parked in their private parking lot which is located in the back of the restaurant. We then walked through the restaurant and ordered at the window outside (they don't have waiter style, but we were told we could place orders at the bar Instead of walking all the way through the restaurant and then going outside to the window to order) We had the pleasure of Jerry taking our order. He was great at making suggestions and helping us with the menu. (We got there during happy hour, but didn't order from that menu (They had great cocktails for HH) We ended up getting 2 crispy chicken sandwiches Their loaded fries (the chicken chili on the fries is pure heaven) Order of biscuits (Later, I ordered their spiked milkshake) Prices are actually really reasonable Portions are HUGE, they also have family Style options Jerry gave us a number for our table and then next stop was their HOMEMADE SAUCE station. (Their ranch and bbq sauce is to die for!) I love that the sauces are serve yourself and unlimited. No more having to wait for your waiter to bring it to you or them bringing only one little side of sauce. They also have everything else you need at the sauce station. Such as to go boxes and silverware. They have a roll of paper towels at your table which I love. I'm a messy eater and I don't have to bother wait staff for more napkins. So it's a win / win Thankfully a booth opened up (super cute booths) they only have a few booths and then just a bunch of tables. They have picnic style tables and chairs as well. But they also have a second floor which has a bunch of extra seating, you can book private parties up there and they have certain events like trivia night that is held upstairs (also, a bunch of TVs upstairs) They offer a Military discount They have beer flights But, my favorite is the quality of food you are getting. (This is all written on their menu) Our Chicken Our fresh, "beyond-free range," pasture-raised birds come from nearby boutique farms. They're organic, non-GMO, antibiotic- and preservative-free. Our Eggs Our eggs come from local, family-owned and operated farms like Eben-Haezer Ranch, raising hormone- and antibiotic-free chicks. Our Spices Our proprietary, ground to order, organic spice blends come from Le Sanctuaire in San Francisco. Our Bread We only use bread made in-house or artisan bread sourced from the best local bakeries. Always fresh. Our Produce Wherever possible, the produce found in our bowls and on our sandwiches comes from boutique local farms. Our Ice Cream Our seasonally rotating shakes are spun with premium, natural-ingredient scoops from SoCal-based After's Ice Cream. So, there it is. You KNOW you are getting quality food from them. I'll definitely be back soon! PS it's also dog friendly!!!

    Half Bird
    Irene C.

    The fries are absolutely incredible! So delectably crispy! The chicken also fries to perfection! Tender and moist as well. The dipping sauces were tasty! The side Cobb salad was refreshing - so much needed greenery and freshness to balance the meal.

    Firebird
    Maddy S.

    Absolutely insane restaurant. Have heard so many good things I had to check it out. The firebird with fries was phenomenal. Need to come back to try more menu items. Jerry and the rest of the staff were the best. Lots of seating and bar inside as well. This is a must visit if in the area. Highly recommend!!

    Cobb salad with UFO strips
    Mike Y.

    This review is 90% love, but I hope the owners catch the 10% that needs work. We came back to Crack Shack for round 2 because my wife was obsessed with the Firebird on our first visit. Crispy chicken sandwich = dope, no notes. We also grabbed chicken tenders that first time and got... sad nuggets instead. Not the end of the world, so we rolled back after she dropped $200 on gift cards. This visit: Firebird again, Cob salad, and we made sure to get the _actual_ spicy chicken tenders. Place is huge for a crispy chicken spot. Two levels, 40-ft bar with beer/spirits, TVs, bar stools, and dog-friendly with pics of pups on the wall. Order outside, grab a number, find a seat. Very cool vibe. 10 mins later food hits. Firebird still looks like fire. Cob salad was on point -- avocado, egg, mixed greens, chard corn, pickled onions, crispy quinoa, tomatoes. Solid. Now the tenders. I know they weren't nuggets this time -- they were longer, thinner... and tasted like something I'd pull from 7-Eleven. Even then, 7-Eleven would get side-eyed. Disappointed is an understatement. Advice: skip the tenders unless you've got kids to feed. Last complaint isn't food -- it's the app. I bought $200 in gift cards but waited too long to claim reward points, emailed them, and got ghosted. That's the second bad taste in one visit. Mr. Crack, if you're reading: hit my email so I can update this to 10/10 and praise your customer service. You've got the food and vibe locked. Fix the tenders and the support, and you're untouchable. 8.2/10 -- you know what to work on.

    Lilian W.

    The Crack Shack is an awesome family friendly restaurant serving up unique interpretations of chicken sandwiches. I ordered my food to-go. The coop devil is a classic, well put together chicken sandwich. It's flavorful on its own, and paired really nicely with the self-serve sauces (I.e. sriracha mayo, honey mustard, barbecue, etc). The Fowl Italiano was a perfect sandwich that felt like eating chicken parm in between two slices of bread. It needed no additional sauces and was great on its own. The service is fantastic and was above and beyond expectations. They were transparent about what they recommend ordering, gave me a small baggy to put my sauces in (self serve) when I was waiting for my food, and quickly prepared my take-out order. The atmosphere is fun. They have plenty of tables, some that faces a large TV screen for watching sports and an area to play corn hole.

    Crystal F.

    Stopped by because we were in the area and wanted to give it a try. Food here was decent, our food was a little overdone, didn't have much flavor and the fries were pretty oily. I ordered the Coop DeVille and my husband ordered the Katau Looking sandwich. The ranch dressing was good, they had several different dipping sauces to choose from. The atmosphere was nice, the inside was open and spacious. The service was good and they have plenty of parking in their lot.

    Jay W.

    I see alot of mix reviews and I drive by here a lot and see the cool picture from outside. Decide to give it a try. The inside was spacious and pretty cool, remind of a Colorado sports bar. I'll stay with service, they're pretty good and fast. Super professional and friendly and attentive. Even though this is a buy your food from the front and they bring it to the back, they still run a good service spot. Let's get to the food. Ordered the whole bird. In all honesty, I was a bit disappointed. The chicken I felt was super rushed to make and it hardly had seasoning. The crunch was there for the skin, the juice was there for the chicken thighs and drum stick. The chicken breast was overdone. The saving grace was the sauces you get. I gotta give it a 2.7/5. The sauces are pour your own, pretty cool and the pineapple mustard and the siracha 1000 island was a hit. 5/5. The French fries were good, crust and seasoned well. 5/5. Biscuits were cute and small and fluffy. The butter that came with it was good 4/5. Overall I don't think I would come back here personally.

    Self serve sauces
    Mary Anne W.

    Restaurant is huge, games inside, two stories, plenty of parking, bar area, nice decor inside, great staff, but for me the food lacked flavor. We got the whole bird and sides, and there just was not any seasoning to the chicken itself. Sauces are self served along with drinks. The mini biscuits were fluffy, soft and good.

    Burger
    Nguyet C.

    I had their signature chicken sandwich. I didn't like the fried onions. They're very oily. The chicken I wished it were spicier. Overall I think it's mediocre. Staff was nice and curbside pickup was really convenient.

    Firebird
    Daniel E.

    I've driven past this place so many times thinking it was just a little shack with just a window. This place has a full freaking bar inside! I was not at all expecting that. I stopped by today and got the firebird sandwich. It was okay. The chicken was the crispiest, crunchiest chicken I've ever had as well as juicy inside! It was seasoned well and was delicious. The only thing I wasn't a fan of was the amount of fried onions. I like fried onions but not that much, at a certain point I ended up picking some of off. It wasn't spicy but I would definitely go back and try other items. I was in a rush and picked the first thing that caught my eye so I think it definitely deserves a second chance.

    Firebird

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    7 years ago

    Food was cold but still really good somehow. Place was really clean and the staff was nice enough.

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    Amazing fried chicken but the quality can be slightly inconsistent. The honey butter sauce is the best.

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    Page 28 of 52

    The Crack Shack Reviews in Other Languages

    Ask the Community - The Crack Shack

    We have a travel water polo club. Would you be able to accommodate a group of 40-50 on a Wednesday night, July 22nd?

    Hi Mandy! Absolutely! Please email rblesio@crackshack.com to book your reservation. We look forward to hosting you!

    Do you need Reservations?

    Hi there! We do not take reservations as we are a counter style fast-casual restaurant with self-seating. You should have no problem finding a spot.

    Did I read you had locations in LA and Pasadena? I can't find them. I need a gf fried chicken fix!

    I don't think so..I've only seen the Costa Mesa location.

    Did the business resume doing happy hour?

    Hi Janette! We don't currently have happy hour, but we do have plenty of affordable snacks and shared plates for the flock to enjoy. We are proud to source directly from local purveyors in the community for the ingredients that make up our menu--we… 

    Is the gluten free chicken cooked in the same fryer as regular chicken? And also, if so, is there an option to get fries cooked in the gluten free oil? Hope so! I'll be so excited! Thanks in advance!

    We do have a dedicated prep station and fryer for the gluten free chicken! Unfortunately it can not also accommodate the volume of fries we do—so while the fries are naturally gluten free they do share a fryer with the regular fried chicken. Hope… 

    Any plans to bring back the Matzo Ball Pazole Soup and the Deviled Eggs?

    No plans to do so, Irene. Perhaps as a special in the future! :)

    Is there a vegan chicken option? If not, that would be amazing to consider adding to the menu!

    I agree, it would be an awesome addition to the menu! Unfortunately, the vegan chicken options currently out there contain additives, preservatives, and chemicals that we just don’t feel right having in our kitchen. We hold our ingredients to a very… 

    Do you guys take Apple pay?

    We do! Hope we see you around the coop soon!

    Do you have a new gluten-free fried chicken option?

    Julie, we do have gluten free fried chicken at both our Costa Mesa and Encinitas locations! It starts with the same all-natural, non-GMO, "beyond free range" chicken from Jidori Farm, but is breaded using an organic quinoa, millet and chickpea flour… 

    Is this business still doing happy hour?

    Not at this point in time, Zeke, but we hope to bring it back soon!

    Has indoor seating opened?

    Yes! Our coop is open-air, so we have plenty of space both “indoors” and on our temporary outdoor patio. Hope to see you soon!

    Is the chicken cooked in peanut oil?

    There are no little to no nuts in our kitchen, and definitely no peanut oil! We use canola for frying.

    Is there seating?

    Yes! However right now dine in is not permitted in our county so our outdoor and open air seating are closed. They’ll be open AS SOON AS we get word that it’s permitted again in OC!

    I just had the season frose to go and I'd love to know what's in it. I think it was a frose mule?

    So glad you got to taste our play on mulled wine frosé! It includes rosé, cranberry, clove, vanilla & cinnamon. Glad you liked it!

    Are alcoholic beverages available for curbside pickup?

    They sure are! Here is the link to order in advance online:… 

    Is it kid friendly?

    Yes, in fact there was a family with several kids near us today when we ate there.

    Anyone know if the chicken is certified halal?

    Our chicken is not certified halal, Madiha. Sorry about that!

    Are any of the sandwiches gluten free without the bread?

    Yes, most of them

    Does this restaurant cook with peanut oil? I am allergic to peanuts and want a good chicken place to go to since chik fil a is out of the question because peanut oil, among other reasons.

    We use canola oil!

    What sauces do you have for the fried chicken? I can't seem to find them listed on the online menu?

    Hi Sean! Our 6 sauces are baja hot sauce, sweet heat, sriracha 1000 island, cracksup, buttermilk ranch, and kimchi bbq.

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    Lemon & Thyme

    Lemon & Thyme

    4.8
    (324 reviews)
    0.6 mi

    If you are looking for a hidden gem in Costa Mesa, this spot is an absolute must-visit. From the…read moremoment you step inside, you are greeted by an adorable interior and decor that cleverly and beautifully matches the restaurant's theme. ​ ​Every single item we ordered from the menu was exceptional: ​Beet Salad & Bone Marrow: Both made for fantastic starters, setting a high bar for the meal. ​Beef Tartare: Served with house-made potato chips that are a masterclass in texture--thin, fried, airy, and crispy all at the same time. ​Steak and Fries: Classic execution and wonderfully prepared. ​Duck Confit: Superb. The pairing of the rich mole sauce and sweet potato puree takes the dish to an entirely different level, complementing each other effortlessly. ​Baklava Cheesecake: A creative and delicious twist on a classic. The cream cheese filling is light rather than dense, and instead of a traditional graham cracker crust, it features a fantastic baklava crust. It is nicely balanced and not overly sweet, though you will definitely want to pair it with a cup of coffee to finish it off. ​ ​Service: The staff is exceptionally friendly, highly attentive, and organized, making you feel well cared for throughout the meal. ​Portions: Portions are slightly on the smaller side. My husband and I ordered three appetizers and two main entrees to share, and we were still quite hungry by the end--so you may want to order an extra dish or side if you have a hearty appetite! ​Overall, a wonderful dining experience with incredible flavors and charming ambiance. Highly recommended!

    My wife, daughter, and I discovered Lemon & Thyme completely by chance - and what an incredible…read morefind. It took a minute to locate the restaurant and figure out parking, but once we arrived at the door, the experience was first-class from beginning to end. The hostess was charming and welcoming, the staff kept our waters filled and the table spotless, and our server, Juan, was outstanding. His knowledge of the menu, detailed descriptions, and personal recommendations made ordering easy and built our anticipation for every dish. We started by sharing the beet salad and Chicken Tinga Empanadas with the Gringo Killer Sauce. The beet salad was fresh and beautifully balanced, while the empanadas were packed with rich, savory flavor. The Gringo Killer Sauce added a bold kick that made them especially memorable. My wife ordered the wedge salad, my daughter chose the Grilled Octopus Al Pastor, and I had the 8 oz Picanha special. Every dish was exceptional. The octopus was a creative and flavorful take on al pastor, and the Picanha special was perfectly cooked, tender and was an absolute standout. Everything was so impressive that I sent my compliments to the chef and was fortunate enough to meet Chef Jackie personally. Then came dessert. Juan described a peach cobbler special that immediately had my mouth watering, while my daughter ordered the Espresso Crème Brûlée. Juan returned to our table with three plates and spoons and informed me that Chef Jackie has recommended her specialty. I did not argue, Chef knows best. She surprised me by sending out something different: a slice of Baklava Cheesecake accompanied by a scoop of house-made peach cobbler ice cream. Now, I have eaten some outstanding cheesecakes all around the world, but this Baklava Cheesecake was on an entirely different level. It was rich, layered, perfectly textured and flaky, and so unbelievably delicious that I nearly licked the plate clean. The house-made peach cobbler ice cream was equally impressive--light and creamy, yet captured the full peach cobbler flavor. The Espresso Crème Brûlée was also beautifully executed, with a crisp caramelized sugar shell and a deep, smooth coffee-flavored custard. My daughter ate half of hers before turning her attention to the cheesecake, and she does not even like cheesecake. That alone should tell you how special it was. I live three hours away, but I will absolutely be making the drive back. Lemon & Thyme delivers exceptional food, thoughtful hospitality, creative dishes, and the kind of personal service that turns a meal into a lasting memory. This is my new favorite restaurant!!! Do yourself a favor and make the trip to Lemon & Thyme. Ask for Juan, trust Chef Jackie, and do not leave without desert. Chef Jackie, Juan and the rest of the staff, thank you for the amazing experience!!!

    Photos
    Inside
    Inside
    Peaches and burrata salad (seasonal)
    Peaches and burrata salad (seasonal)
    Peaches and burrata (seasonal)

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    Peaches and burrata (seasonal)
    ARC Restaurant Food & Libations

    ARC Restaurant Food & Libations

    3.9
    (1.9k reviews)
    4.1 mi
    $$

    Came here during the week for a birthday dinner…read more Made a reservation in advance, put special notes in it for a birthday, even got a text an hour before yet when I got there they had no reservation under my name lol. Luckily they sat us at a booth and we were fine in that sense. Drinks are still very good. Garlic meatball appetizer is amazing. Highly recommend. The caprese salad is filling. We added chicken. I had the hanger steak. It was cooked to my liking and comes with a lot of potatoes. We ordered a side of brussel sprouts which were really good and a large portion. We really didn't need to get this, there was enough food already. They brought out a piece of their chocolate cake for the birthday girl. This was a nice touch. Cake was amazing. So many rich flavors. Great dessert to share with the table. Overall, the dinner was good. Prices are high, but worth it for the quality of food. Place was very warm and wish the AC had been turned up. We were sweating when the food came out. Service was pretty good, but I've been here some nights when it was better.

    I can't believe this is my first review to ARC restaurant, because it's definitely not my first…read morevisit so apologies to ARC. We come here a few times a year, mainly for celebratory events w/one of our friends that love it here as much as we do or date nights with the hubby. It's a small, intimate place that has lights dimmed and a really great ambiance and the food... we love it! You can never go wrong with the steak with potatoes and broccolini, sooo good. I believe you do have to order each item separately though. My friend is a huge fan of the tomahawk, they always get it. But we've tried a few items, on this particular night we tried the roasted chicken, it was pretty good, but not one of our favorite entrees. We've also tried the chile relleno and their version is different but we love it. Their drinks are great too! One of our favorites is the Old Fashioned Twain I think it might be called. Their service is also great and a reason we come back; every server has been attentive and wonderful! It's the perfect date place!

    Photos
    Indoor Christmas time
    Indoor Christmas time
    Chicken Enchillada
    Chicken Enchillada
    CIGARETTES & COFFEE - rye, smoke, coffee

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    CIGARETTES & COFFEE - rye, smoke, coffee
    2145 Eats

    2145 Eats

    4.3
    (1.1k reviews)
    1.4 mi
    $$
    Hipster vibe
    Locally owned & operated

    I can not say enough about how delicious this dinner was! Let's start with service because as you…read morecan see from the photos the food was fantastic! They have plenty of seating with a mix of bar, indoors and outdoors and it was very spacious and the servers were so kind(: From our server, host and other servers passing by would casually check up on us to make sure we had everything we needed. Our server Peter was so kind and friendly and made our whole experience by making sure we were comfortable by bringing us a heater, water and anything else we needed. Fries were crispy and delicious and i appreciate the various dipping sauces - ranch, garlic aioli, & ketchup. The pizza was wood fired and the crust was so wonderfully charred and fluffy at the same time. The tiramisu was just perfect, but please note that they have a seasonal menu so they will rotate these items out. Will definitely be back before this dessert is gone!

    we got a variety of their dishes to try; food was overall decent. it wasn't bad but also wasn't…read moreincredible. nothing stood out to me, unfortunately arancini -- solid, i liked the sauce that comes with it spaghetti and meatballs -- texture of the pasta was interesting. sauce was good! gabagool pizza -- the pizza was DRENCHED with hot honey, like pools of it on each slice. i couldn't taste the other toppings garlic cheese bread (not pictured) -- i wasn't expecting this to come out as a smaller pizza but this was pretty good service was fantastic though! waitress was super friendly and attentive

    Photos
    Main Patio Area
    Main Patio Area
    Margherita yum
    Margherita yum
    Blue cheese honey pizza

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    Blue cheese honey pizza
    Momonoki

    Momonoki

    4.1
    (316 reviews)
    4.2 mi
    $$

    Momonoki is fantastic, especially after revamping its menu. Every dish we tried was memorable, but…read morethe fried chicken won me over. It was incredibly juicy and crispy, with perfectly balanced seasoning that enhanced the chicken without overpowering it. I honestly wished I had ordered another serving. The Gochujang Pork Belly was another standout. The combination of rich pork belly with cheesy potatoes sounded unusual at first, but it worked surprisingly well. Every bite was packed with bold, melt-in-your-mouth flavor. The Dashi Pesto Udon was a refreshing contrast. The citrusy, light sauce coated the udon noodles beautifully, making the dish flavorful without feeling heavy. Finally, the Miso Bacon Carbonara was rich, creamy, and unforgettable. The combination of smoky bacon, savory miso, and creamy pasta created a unique twist on a classic carbonara that was both comforting and indulgent. Overall, every dish was thoughtfully executed, making Momonoki a place I'd gladly return to. The staff was also very nice and welcoming, which made my experience even better, and the place itself is so beautifully decorated.

    came on a Friday night when it just opened for dinner and the place was mostly occupied which was a…read moregood sign. I did like that parking was not an issue as there were many spots. service was pretty good. the dishes were small so be prepared to spend about at least $40+ each. -Hamachi crudo: nothing too special about it. only 5 pcs of hamachi. -Pork jowl: expensive dish considering the pork jowl were cut so small and portion was little (we had more lettuce cups than the pork itself) -Dashi pesto: this one was good. unfortunately, there was only 3 scallops. for a $30 dish, it prob needed another scallop. -Vongole: another good pasta dish. the sauce used was great. pricy dish however. -Miso bacon carbonara: this one seemed like it was their most popular dish. very creamy. tasted pretty good. I liked the egg yolk to make it creamier. -Momonoki chicken wing: don't bother. not worth it. overall, they've seemed to nail it on the pasta dishes. I liked all of the 3 we ordered. we were still hungry after the meal but ran out of budget.

    Photos
    Inside
    Inside
    Pappardelle Bolognese
    Pappardelle Bolognese
    Bolognese papardelle

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    Bolognese papardelle
    Benchmark

    Benchmark

    4.5
    (1.9k reviews)
    8.6 mi
    $$

    Beautiful outdoor setting, delicious food, excellent service…read more They rolled out some new menu items today, and I tried the Thai green curry and it was fantastic, the best curry I've ever had! Someone in our party had the hamburger, which was amazing, we had the frito misto appetizer, and it was so good we ordered another! Both the owner and the chef came around to our table to check on us. Epic experience!

    I don't usually write Yelp reviews, but after an experience that was impossible to ignore, I felt…read morethe need to share what happened. I'm currently 8 months pregnant, and I had my baby shower at Benchmark on July 25, 2026. This is my first baby, and my best friend and sister spent countless hours planning the shower. They invested so much time, effort, and money to make it a special day, and we were all incredibly excited. When we arrived, the event space was extremely hot. We were informed that the air conditioning had broken the night before and were given a few fans to help. I was surprised that no one had contacted us ahead of time, especially since it was 95 degrees outside. At the very least, I expected someone to discuss alternative options or move us to another area, but that never happened. As guests began arriving, the heat only became worse. Our shower was from 11:30 a.m. to 2:30 p.m., and by the end, everyone was sweating and fanning themselves. It was incredibly uncomfortable and definitely put a damper on what was supposed to be such a memorable day. Another issue was that servers were constantly walking through our private event space because the restaurant's freezer was located in the back. Throughout the entire shower, staff were repeatedly coming in and out. This was never disclosed to us when we booked the event. Even with all of that, I tried to be understanding. Equipment fails, and I know unexpected situations happen. I expected that a manager would come speak with us, apologize, and try to make things right. Unfortunately, that never happened. Instead, we were given only $150 off a $2,600 bill. The food itself was delicious, but because of the extreme heat, we couldn't comfortably enjoy it or safely take leftovers home. It felt like we were sitting in an oven. After the event, my best friend contacted the manager, Pedro. It took about a week for him to respond. He acknowledged that they should have informed us about the staff traffic through our event space and admitted that he should have personally apologized for the air conditioning issue. He offered us a gift card, but we requested reimbursement of the $400 room fee instead. Since they had already deducted $150 from the bill, we asked for an additional $250, which seemed like a reasonable compromise considering the circumstances. His response was that they still had to pay the servers and cover the cost of the table linens. That explanation was extremely disappointing. We were also required to pay a 22% service charge for servers who, understandably, weren't present much because the room was so unbearably hot. This experience turned what should have been one of the happiest days of my pregnancy into a stressful and disappointing memory. While I understand that mechanical issues happen, it's how a business responds that truly matters. Unfortunately, the lack of communication before the event, the absence of management during the party, and the unwillingness to provide what we felt was a fair resolution left us feeling undervalued as customers. I hope management takes this feedback seriously so future guests don't have a similar experience.

    Photos
    10/2022 wedding
    10/2022 wedding
    GUAVA PALOMA $8 and FRITTO MISTO $10 calamari, shrimp, pickled vegetables, aji verde sauce. grilled lemon
    GUAVA PALOMA $8 and FRITTO MISTO $10 calamari, shrimp, pickled vegetables, aji verde sauce. grilled lemon
    Short Rib Pasta

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    Short Rib Pasta
    Solstice

    Solstice

    4.4
    (846 reviews)
    4.5 mi

    What a gem. We had a fantastic time here during happy hour. The staff were super friendly and…read moreattentive. The food was really good. We tried almost everything from the happy hour menu. The drinks were also fantastic. Prices for happy hour were competitive. No issues with parking. There is a large parking structure and its validated at the restaurant. Overall atmosphere is modern and slick. Lots of nearby worker seem to come here after work. Pro tip. They give a discount for cash payments. I think it was 3-4%. Will be coming back during non happy hour to try out their risotto.

    A great dining experience with even better service!…read more despite some issues, the service was top notch! What's nice is everything is shareable, great to come with a big group! 1. Cocktails are super good! And they don't skimp on the alcohol. Went with the French 75, ever unique with the ginger pear! 2. The puff bread is a must! It's so fluffy and the thyme butter is delicious! 3. The mussels were good as well! They used a unique curry lobster sauce and it was delicious! My only complaint was that the bread was burnt/charred and very hard. They brought out new bread for us, it was softer but tasted a little stale. 4. They were out of the Branzino and the sea bass crudo (2 items we wanted to try). But went with the chicken. Super juicy and the aji sauce was pretty good. It came with quinoa as well. I usually never order chicken at an upscale restaurant but since they were out of the items I wanted to try I went with it. Not something I would order again to be honest, but it was definitely good. 5. The seafood risotto is a must! Amazing and one of the best I've had! Came with blue crab, shrimp, and lobster! 6. Went with the peach butter cake for dessert. Good flavor! But the butter cake itself was not as soft/moist as I hoped. Mastros butter cake has set the bar, and I am always comparing butter cakes to Mastros. But definitely worth a try! Overall, really enjoyed the dinner, even with some bumps, waitress was super accommodating and checked on us often!

    Photos
    Strawberry Yuzu Butter Cake
    Strawberry Yuzu Butter Cake
    Solstice
    Solstice

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    The Crack Shack - chickenshop - Updated August 2026

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