The food was delicious and full of flavor! The atmosphere was really nice, and Amilo was very kind and welcoming. Great service and a wonderful experience overall. Highly recommend this place! read more

I realized that I never gave an update on the situation--that's my bad! The team at The Melt was very apologetic and handled the situation very well in my opinion. They indeed provided a refund and credit for an extra meal as compensation. I appreciate the team for taking the time to do that, it shows that they care. I still frequent The Melt and my experiences have been great. They have some of my favorite burgers in the Bay Area. Excellent food and service! read more

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I've been to different The Melt locations for many years and also use the app to earn reward points. This time, I received an email promotion for a free Three Cheese Classic with any $5 purchase (up to $8.49 value), which can be applied to other Melted Classics. There were two self-order kiosks, but I waited at the counter since I needed help redeeming the Melt rewards and would need to upload my receipt after the purchase to earn points. All the employees were in the open kitchen area, and when I asked, one employee told me to either wait or use the kiosk. I explained I had Melt rewards to redeem, so I stayed at the counter. I ordered French fries ($3.99) thin-cut russets with Melt seasoning salt and redeemed my offer for the Steak & Cheese (Angus sirloin, provolone, cheese sauce, grilled onions, red peppers, and jalapeños on an artisan bun, regular price $12.99). The steak was shredded and mixed with melted cheese, and the fries with seasoning were something a little different from what I usually have. Since I've been coming to The Melt for years, I would come back again if I'm nearby and want to earn points on the app. read more

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I am writing this because of serious concerns I have about this restaurant's management and food safety practices. Regina, the general manager, is extremely unprofessional and, in my experience, speaks to employees in a disrespectful manner. I witnessed behavior that I believed created a hostile work environment rather than one based on professionalism and respect. I ate food from this restaurant and became sick to my stomach afterward. Following that experience, I took a tour of the kitchen and observed conditions that raised significant concerns about food safety. I personally observed ready-to-eat foods being thawed in the same sink area as raw chicken, creating what appeared to be a serious cross-contamination risk. I also observed conditions that raised concerns about sanitation and possible pest activity. Based on what I personally experienced and observed, I believe this restaurant should be inspected by the health department. Customers have a right to expect safe food handling practices, and employees deserve a professional and respectful workplace. I hope ownership and the appropriate authorities take these concerns seriously before someone else becomes ill. read more

The Melt - Raw chicken with milkshake mix, in the same sink together. - Burgers Near Me - San Francisco, California

The MELTBURGER was big and yummy. It was around $10 something and I didn't have room for a side since I was full from the burger already. I would've prefer if they have a smaller size at a cheaper price since I don't want to be too full for lunch. I would come back to try the Philly sandwich next time. read more

The Melt - MELTBURGER - Burgers Near Me - San Francisco, California

Great customer service provided especially by Ray. Answered all my questions and provided some amazing suggestions on my late night munchies! Can't wait to visit again read more

The Melt - Late night smack city! - Burgers Near Me - San Francisco, California

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I had a great experience at Melt. The staff was incredibly friendly -- even the security guard greeted me with a smile. The burger itself was delicious and really hit the spot. The only thing I wasn't a fan of is that the buns contain gums, preservatives, and dextrose, which I wasn't expecting. But overall, the team made the visit worth it. Thank you to the amazing staff for the great service. read more

Love this place! There area lot of nicer burger places in the city, but the variety here is through the roof. I've had the chicken Parm sandwich and mission double melt burger so far and neither has disappointed. For the price there are so many solid comfort food options. The crunchy, cheesy, savory sandwiches and burgers are just the best. Ordering food is very smooth on the screens, and the buzzers are convenient to use. There are a variety of seating options as well. And of course I love that it is open so late but not crowded, so it's nice to grab takeout or sitting down. I'll be coming back for sure. read more

The Melt - DOUBLE SPICY MISSION MELTBURGER - Burgers Near Me - San Francisco, California

When u are craving a smashburger in Downtown! Try The Melt. Next time I will try the soup instead of the mac n cheese read more

The Melt - Smashburger - Burgers Near Me - San Francisco, California

Food is GOOD, but recently went and one guy is SQUINTING to look everywhere. My fries sat on counter I had to ASK THEM FOR MY FOOD . The two guys in the front paid $1 extra for a sprinke of cheese. Not one person smiles says hello or anything. People are on their 30 minute lunches so to be waiting extra 5-8 minutes AFTER the food is on the counter is insane. Oh and the pickles are good read more

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Stopped by craving something cheesy as a snack and got a side of mini mac to go. It absolutely satisfied my cravings, loved how much melty cheese there was and the pasta was cooked well - not too mushy. I'll have to be back to try the chicken parm grilled cheese! read more

The Melt - Burgers Near Me - San Francisco, California

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Great food great service! Would dine again! They treated us like family. I never thought I would be treated like family in San Francisco. Clean dining. Clean bathrooms. read more

The Melt - Burgers Near Me - San Francisco, California

We had just finished the NFL experience and were looking for some grub on an early weekend night. It had a huge line but we were able to slide into a 4 top table and order at a kiosk, The place was packed , but not overly crowded since they had tables upstairs, too. We had ordered a few burgers like a Patty Melt and a Parma Chicken sando and a Mac and cheese. I forgot to order the fries, but did not forget the Shake. We also added a fresh squeezed lemonade amongst the rest of the order. We were able to get our food after a short wait and also took 1./2 the order home cause it was a lot. It was very convenient being next to the Powell st. station on the Bart line. Definitely worth the stop on the way home after the NFL experience. read more

Fast casual restaurant with excellent value. The burger was huge and the sandwich we ordered was also quite a sizable one. They were both absolutely delicious. The sweet potato fries are a must. The people working there were very nice. read more

The Melt - ORIGINAL CHICKEN MELT - Burgers Near Me - San Francisco, California

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I had dinner here this past week. Was in San Franciso for a work conference and wanted to find a quick spot for a late dinner. Restaurant was very clean and the ordering/service was very easy. I had: Patty Melt (4.5/5) - Very good patty melt, I would have given it a 5/5 if it had come with more grilled onions. Chedder Bacon Ranch Fries (5/5) - As good as it gets. Perfectly fried french fries with right amount of cheese, sauce and bacon. What can go wrong??? read more

I came on a Sunday around noon. Restaurant was about 30% full. Ordered the new chicken Parmesan melt at the kiosk. Within 7 minutes my buzzer went off. Sandwich was filling. Bread wasn't soggy from the sauce and the chicken was thick and moist. Comes with 1 pickle spear. read more

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It was my first time trying their double meltburger, and it was really delicious! The beef patties were juicy and huge, I couldn't even finish them in one sitting, and ended up splitting them into three meals lol. Highly recommended! read more

The Melt - DOUBLE MELTBURGER - Burgers Near Me - San Francisco, California

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Awesome grilled cheese sandwich. However, the strawberry milkshake was icy rather than creamy and it lacked a strawberry flavor.

Nop one time I when and my burger made me sick! I was sick for 7 days with food poisoning

The Melt is famous for melted cheddar cheese. I'm lactose intolerant. So, my burger was no cheese. I ordered a grilled chicken sandwich. That thing was hot. It burned my lips. Ouch. I think it was thigh meat because I had to pull the meat with my teeth, not biting it. They got good WiFi and clean restroom. I found electric outlets on the side of the tall table. This table vibrates as it was connected to the air conditioner above the dining room. No, that's not earthquake. I was there yesterday prior to walk in the San Francisco Chinese New Year parade. Our meeting area was in front of The Melt. read more

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amazing food, the fries are one of the best i've had in a long while, super friendly staff too! Thank you angie!! atmosphere is super calm and chill too, definitely a place to eat at even alone! read more

The Melt has a sign that says "highest rated burger joint" which is a bold statement, and I have to say I think it's well deserved. I came here not once but twice in the past couple weeks, once for national cheeseburger day, and once today because I woke up craving the cheeseburger I had last week. I ordered the exact same thing and the burger came out tasting exactly the same way, and that's extra points for consistency. Big fan of the spicy sauce option with chopped jalepenos. Literally salivating right now thinking about it, maybe it's time for a third trip read more

The Melt - double melt burger - Burgers Near Me - San Francisco, California

Tried out this place last night! It was overall really great. The restaurant is pretty small, more limited seating options, but great turnaround. Ordering is self service. I had the Sicilian chicken, and it was great! The spicy garlic bread was toasty and warm, and paired nicely with the mushrooms. I am not a pickle person, but the pickle was dry (for those who care). I would come back to try other food next time! read more

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One of my favorites of this chain! They have the best quality of food from the other places I have tried and an amazing selection of foods from other sources! The service in here is great and everyone seems so happy and knowledgeable and willing to help you! The place is incredibly clean and it feels so nice inside! The atmosphere is indescribable! read more

Open late, which is a bonus. Food hit the spot late at night, fries had a proper amount of crisp. Burger was appropriately juicy and greasy. Special props to the security guard- watching him aggressively keeping anyone from standing by the pick up counter was entertaining. The strawberry lemonade was kind of a scam, but all in all, satisfied with the experience. read more

The food was good and the experience was excellent. The prices was good and the service was excellent.

Excellent customer service and efficient ordering. Short wait times along with clean restaurant.

The burger was so delicious. The fries were a little too garlicky for my likening. This atmosphere was alright. My food was made quickly like in less than 10 minutes as well! read more

The Melt - MELTBURGER GARLIC PARMESAN FRIES - Burgers Near Me - San Francisco, California

El servicio fue excelente y la atencion. Encantado aca y el ambiente con la comida muy seguro

Really, really long wait but with some patience you will be pleased. The sourdough crunch with great cheeses can make any sandwich perfection. Have a napkin ready for your buttery fingers. Huge selection of customizable, grilled sandwiches. Not really much indoor seating at peak periods so take back to your office or hotel. My first two sandwiches were finished in 20 minutes but the third took about 40. Maybe it was just a fluke and they forgot about us? I will definitely try again. read more

Passed by here for years and finally decide to try it. Tried to phone in an order, but no one answered on multiple tries. They are purely kiosk in store and online ordering. We got the bbq chicken sandwich, Cobb salad, and strawberry shake. Everything was good. The best item was the chicken sandwich. The bbq sauce was a bit sweet, so if u don't like that either see if u can order without it or get a different sandwich. The shake and salad were good, but unremarkable except for that the salad could have used some egg. Oh, we also got the Parmesan garlic fries. They were good but like many foods smelled far better than they tasted. We asked for an extra ranch for the fries and the server seemed put out but gave it to us. They were deserted on a Tuesday night around 5 and it was very quiet inside. Would try them again and recommend u give them a shot for a burger, sandwich, or salad. read more

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It's an overall good quality chicken sandwich. I like that there isn't a lot of breading or maybe they just use flour. Weird choice of just raw jalapeños as a topping, I don't mind it though. The sauce was just okay. The bun better than average. read more

The Melt - HOT 'n' SPICY CRISPY CHICKEN - Burgers Near Me - San Francisco, California

This was going to be a solid five star because before today, every employee interaction was above board, today not so much. I witnessed a tall, burly, young man who looked Polynesian. The customer tried to order several times and at each request, the attendant stated "I cant here you" to which the customer said, "really, are you enjoying being confrontational"? Employee then said "take out your earphones or leave"... wow, unfukin believable. Employee then turned his back on the customer and started to ridicule the customer to other employees. WOW. It seems that those things hanging down from the customers ears, those hearing aids and this @sshat wants them removed. This is hate crime you moron. Class action will do wonders, don't ya think? read more

The Melt - Burgers Near Me - San Francisco, California

amazing service. food also was really good. place was really clean. overall had an amazing time with family!

Still a good meal but was very disappointed that my egg-in-a-hole grilled cheese with the addition of bacon and a Parmesan crust was soggy and not crunchy. Previously, my grilled cheese here had crunchy toast. read more

Extremely good fries, sandwiches, I've always loved this place/location!! Everything is always fresh and sooo good. Their fried chicken sandwich is ALWAYS phenomenal. Today I ordered the garlic fries which are always super garlicky and fried fresh. I also got a chocolate milkshake which is super good, thick, rich, and delicious. Love this place! (Also I had already eaten a good amount of fries before this pic, comes with more than i pictured!!) read more

The Melt - Burgers Near Me - San Francisco, California

One of the best places to stop by to grab that extra comfort food for a rainy day or if you are just feeling down and need a pick me up. I'm always impressed by how consistent the food is! The burgers are always juicy and most importantly the fries are never soggy. Shout out to the staff for always being so friendly! They get busy sometimes, but even with the higher volume of orders this location is kept clean. Definitely stop by if you need a hearty meal to fill your stomach and warm your heart. read more

First time trying The Melt, and I was genuinely impressed! I ordered the BBQ Bacon Melt Burger, and it was absolutely delicious perfectly cooked, flavorful, and super satisfying. The ordering process was smooth and modern with a self-serve kiosk, which made it quick and convenient. My food came out fresh and faster than expected. There's plenty of seating both indoors and outdoors, which is great if you're dining with a group or just want to enjoy your meal in the open air. Bonus points for having clean, gender-neutral restrooms available. Overall, a great first experience I'll definitely be back read more

The Melt - Inside the restaurant - Burgers Near Me - San Francisco, California

I seldom go to The Melt. Today I crave for Double Chocolate Shake. But to my dismay and I am really really UPSET when one of the worker pretend that he work by running back and forth from the from desk to the kitchen. He (James) pretended to be busy doing nonsense while his coworker (Mataio N) who is actually very busy sorting orders while James is Just trying to avoid me even though I already standing in the front counter for about 5mins when I when at the front counter around 8:29-8:34pm. Calling the owner of The Melts. please tell your workers to STOP playing with your costumer/s just because they are wearing cheap clothing which I think I am being judged. Remember, just because a person is wearing cheap clothes that doesn't mean they are broke or poor. Especially in my case, I really need to do that just to protect myself from bad people. I hope this would not happen again. Thank you. ‍ read more

This shi was Hella gas. I recommend y'all Ngas pull up here and get some grub. It was very good great service