I visited the melting pot for a party. There was a larger group of us of around 15 people. We had a back room separate from the rest of the restaurant which was fun and added a nice setting for the group. I went in and immediately noticed the website prices are wrong and are more expensive than the menu on thier website by a considerable amount. My partner and I got the hot honey cheese pot with additional sausage. The servers come and mix the pot at your table, i thought it was odd they didnt put all of the cheese & ingriedients into your pot. Instead they used an amount and then put the rest back on the tray, stacked so there was a ton of food waste. It was odd to me. Whilst tasty, there was not an ounce of spice to the dish for being "hot" honey. The amount of cheese and toppings they gave for it was super minimal for $30. Almost all of the tables used all of the cheese but still had random things to dip left over. We ate the raw broccoli and vegetables without cheese. The sausage was a worthwhile upgrade. My partner and I only got this one appetizer, a cocktail, and 2 cokes and the total with tip was $78. We actually went home and made more food. We were there for almost two hours, and left just as the rest of the party recieved thier entrée soups (not ingredients.) So they still had 2 courses left. It was nice to see friends, but I wouldn't visit this restaurant again. read more

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My hubby and I came here for the first time tonight for my birthday celebration . The place is well decorated and I love the little private nooks with tables. As for the staff, they were knowledgeable and nice..a little slow on service but they also have alot to do at each table so I get it. As for the food, it was delicious. We went all out and got the 4 course meal for 2 , the first course was the cheese fondue with fruit, veggies and breads. We chose the white cheese with white wine base (which most of them had an alcoholic base) the amount of wine that was poured was overpowering..we had a bit of it but just couldn't finish due to the strong wine. The 2nd course was a salad. I had Caesar, hubby had the wedge and both were good. I liked the sweet pine nuts that was added. Course 3 was the entree with all the meats.nwe chose the fusion option which had pork, steak, chicken, potstickers, and shrimp. With the mushroom based broth and it was fantastic. It's alot of food and cooking it was fun. Finally we got to dessert and that was the best part. We got the ying/yang white and dark chocolate with the strawberries, bananas, cheese cake, cookies, marshmallows etc.. so good! It is a bit on the expensive side but it's a cool thing to do at least once in your lifetime. It's entertaining, fun and delicious. Also, they brought out a cute plate with a candle for my birthday read more

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The Melting Pot ambiance is soft and romantic. We were able to get a quick reservation for a Friday night early dinner. Our waitress was training someone else, they were both friendly. We started with the classic cheese fondue and Caesar salad. I ordered the land & sea for dinner (not pictured) and my partner did a pick your own entree (not pictured). We ended with the s'mores fondue which was the best part! The food isn't outstanding it's really more about the experience read more

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Fabulous! I'm beyond happy this location is back. The experience was incredible, our server was fabulous, the food was amazing, and the dessert was to die for. I loved the romantic atmosphere. Absolutely worth it and perfect for date night! read more

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Hmmmmmmm (things that make you go hmmmmmm) I have never been here before and I had no idea what I was in store for but one word to sum it up is interesting. I thought everything was really good however, I felt like the process was just way too long. It was like over two hours for an appetizer entrée dessert. The food was really good though I must admit, but once we were done eating, we were still hungry because there were so much time in between every plate. However, the service was fantastic and the restaurant itself was very clean which I really liked. I'm not sure if I would try the place again but it was definitely an experience for our appetizer. We had spinach, artichoke dip and cheddar cheese with Sam Adams beer that came with a bunch of small pieces of bread and fruit, fruits and vegetables. We then all had a salad and then our entrée was a citrus pot with chicken, filet mignon and shrimp and then for dessert, which was the best part, we had s'mores and Ying Yang that came with brownies, rice crispy treats, and poundcake oh my - that my friend did NOT disappoint. read more

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Visited for the first time after their hard opening, and there were some improvements and some disappointments. The staff was very professional and helpful, able to answer questions and give recommendations. They talked through the process of preparing each pot and fondue, which was interesting and fun. I did the 4 course meal this time, but would not do so again. For the cheese course I got the Wisconsin cheddar. It was very tasty and of a good consistency, with accompaniments such as cauliflower and pretzel bread. Unfortunately they were out of apples on this occasion. For the salad course I got the strawberry feta salad. It was very tasty, but quite overdressed. If I got it again I would ask for the dressing on the side. My biggest issue was with the entree course. In this course you select meats to cook yourself in a boiling broth. There is a handy web page that allows you to time how long you leave things in the broth to cook them properly. Unfortunately, this was wildly inaccurate in my experience. I didn't order poultry because I was anxious about undercooking, and this proved my anxiety was not misplaced. The meat options I chose were pork and steak, and I was advised to cook them for 2.5 minutes. When I followed the instructions the meats were entirely raw in the center. I worked around this by cutting most meats into smaller pieces and cooking them for the recommend time, which didn't seem to present any issues. I also wish there were more accompaniments for this portion, like potentially noodles. I had no complaints about the mushroom ravioli, which was cooked through and very tasty. For the dessert course I got the s'mores chocolate, which was very tasty and well prepared. I will definitely be going here again, but am unlikely to trust the entree course. read more

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This place is back! And it's amazing! First of all, nobody could ever complain about the food because it's all good and the drinks All the servers are very friendly and courteous, and they pay attention These types of dinners are and people need to come together and have dinner and talk and their meal I believe this is the best. First date place to go to dinner. The cheese fondue is awesome Preparing your main course is adorable. I love it and the meat is very tender. By all means is ask questions if you don't know what something is And dessert is phenomenal. Don't forget to ask for Jared. He's the best. read more

We ate at the Melting Pot in Syracuse, NY tonight, 2/15. Food was spectacular and service was well beyond our expectations. Megan was very accommodating, knowledgeable and had a great sense of humor. One of the new owners, Linda, came out and visited with us. She was very welcoming and appreciative. Please visit this restaurant, you will not regret it. read more

An awesome experience! 6 of us went for a friend's bday and did the 4 course experience. Our waitress, Megan, was amazing and helped us through every step of the decision making process. The loaded baked potato cheese fondue was amazing. We loved every meat, particularly the garlic pepper steak. Ended with the dark chocolate fondue with dolce de Leche and sea salt. We loved every bite and will definitely be back.​ read more

We had an excellent experience! Our waitress Megan was the absolute BEST! The food was fresh, so many options and absolutely delicious!! We highly recommend and plan to come back! read more

My wife and I decided that coming her would be great for our date night. We were not disappointed in the least! From the food to the service, everything was on point! We decided to do the $45 dollar a person deal. Basically you get an appetizer fondue, a salad, unlimited meats for entrée, and a desert fondue. It was amazing! I loved that we could do a reservation and didn't have to wait. We had a delicious cheese dip that we ate tons of the bread dip for. We then had some yummy salads with their house dressing. After that we had the entrée. I swear I probably got 5 or 6 refills of the beef and my wife did the same for the shrimp. The waiter was completely right when he said he saved the best for last. On that note, let me talk about the amazing desert. We chose a chocolate smore fondue dip that our server even lit on fire! We dipped fruit, cakes, and chocolates in it and it was so dang good! The only reason I couldn't give a perfect score was because the entire bill set me back about $130 after tax, tip, and add-ons. While I was fully prepared for that, the little voice in my head keeps telling me I could have went on 3 date nights for that price. Don't let that sway you from going though, it was delicious! read more

My partner and I decided to dine at the Melting Pot on a slow Thursday night. Service: Chris, a younger person with a friendly face, was our server. We couldn't have asked for better service and it really made our dining experience worth while. That's coming from a prior restaurant manager who is very particular about service. He was attentive, friendly, relaxed and informative. It felt like we had been dining with him for years. He also paid special attention to the fact that I am pregnant, what I could and could not eat, my likes and dislikes. The Hostess was very friendly as well. Actually, I'm not sure if she was the hostess or manager. Ambiance: you wouldn't think that restaurants in the mall could create a soothing, relaxed or romantic environment but the booths inside the Melting Pot will prove you wrong. It seems kid friendly for the patio area. Beverage: No beer on tap but they have a pretty good bottle selection. My partner ordered Ommegang (sp?) Amber Ale and loved it. I didn't drink so I skipped reviewing the wine and cocktail menu. I ordered earl grey tea to sip on and it was very good. Food - we each ordered the four course which seems to be their most popular. Cheese Fondue (1st course): We started with the shared spinach and artichoke fondue. My partner liked it, but it was a little too rich and garlicky for me. Salad (2nd course): He ordered the California salad and thought it was "awesome." I ordered the house with the sweet and tangy dressing. It was just ok, but I was having difficulty choosing something that wouldn't upset the food aversions I've developed due to the pregnancy. Main course: We both ordered the surf and turf accompanied by the classic vegetable broth. It came with a good portion of broccoli, mushrooms and potatoes on the side. There were five varieties of dipping sauces on the side as well most of which I really enjoyed. The lobster, filet and shrimp were of good quality and obviously my favorite part of the meal. The did offer a really good vegetarian option. Dessert: we ordered the turtle which was one of their specialities. It's chocolate, caramel and pecans melted together in the pot. For dipping, we received, rice crispy treats, marshmallows, blondie brownies, chocolate brownies, pound cake, bananas, strawberries and pineapple. This was a large portion and very good. We definitely were not able to finish it. My favorite was the pound cake and strawberries. $$$: I'd say the price was fair. In total we spent $134.00 which included the 20% tip we left our server. If we went again, I'd probably skip the cheese fondue and salad and just go straight for the entree and dessert. They do have individual portions so you don't have to spring for the four course meal. Overall, the service made our dining experience and the reason I gave five stars. Thanks Chris. read more

The Melting Pot - The Turtle - warm chocolate, caramel and toasted pecans for dipping. - Fondue Near Me - Syracuse, New York

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It's a fun place to go, especially with a group of friends to hang out, have a quality conversation and enjoy a tasty 3-4 course meal. Staff are super nice and they'll explain everything to you. everything was fresh and tasty and they'll keep coming. We started with cheese fondue, then we had a salad, continued with beef, chicken and shrimp fondue, and for dessert, we had chocolate and banana foster fondue. it was lots of food and all of them delicious. They might be pricey but look at $$$ on their yelp page before going there. I've been there for a yelp event, but I'll definitely go back there with right group of people, cause you can have a fun night here. read more

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My husband wanted to surprise me and take me somewhere we have never been before. We went on a Wednesday night so I was not expecting it to be busy at all but this place was just straight dead. There was maybe like a family eating there and that was it. The people that worked there seemed to have a lot of time on their hands. I don't blame them as they technically are just plating the RAW foods for us customers to eat. We were seated fast as we had a reservation. Once seated, the hostess turned on the pot in the middle of the table. As it was heating up, we ordered drinks. Our server was very kind and informative as we let her know this was our first time. It was described as a 4-course meal. First came the "appetizer" which is a cheese fondue. You get an assortment of little cubes of bread, broccoli and diced apples to dip. Yes, I said apples. (Not sure if they were for dipping the cheese but I always try things for shits and giggles. LOL ) When the cheese came out, it was melted along with a vegetable broth for added flavor. The server poured the broth into the pot and then added the cheese (and bacon, potatoes, & onions as we picked a loaded potato cheese) and left us to eat. The bread was basic. We got 5 broccoli & like 4 pieces of carrots. And half a diced up apple. Once we finished the cheese fondue, we were brought our salads. I asked the server about the Romaine recall but she stated that they confirmed that they do not get their lettuce from Arizona (where the outbreak started). I got a garden salad with their house dressing (peppercorn ranch) & basically a fancy honey mustard. I devoured the salad in like 5 minutes because it was so small. It had exactly 5 croutons and I know because my hub had 5 also. Then our "entrees" came out. I got the special where it came with a lobster tail, chicken, filet mignon, and shrimp. It had a lobster tail that was cut into bite-sized pieces, exactly 3 pieces of chicken, 3 pieces of beef, 3 shrimps and 2 (I guess) ravioli. It was to be cooked in a Carribean based broth which had spices and added mushrooms and broccoli as veggies. When it came to the cooking time, the server advised us of different times depending on the meats. Personally, I just cooked my meats until they seem cooked and not raw to me. I was advised to cook the chicken for 2-3 minutes, but intuition made me cook it for 5-7. Better safe than sorry. Plus I would hope that people are smart enough to know when something is cooked all the way. It helps if you use all the skewers they give you and cook things at the same time or concurrently. Towards the end of this course, I was surprised that I was actually full. I pushed through and ate all the items on the entree to get my monies worth. The last course is dessert. I picked a s'mores fondue. Basically, it was melted milk chocolate with graham crackers bites and marshmallow fluff in the pot. It was cool when our server lit it on fire. We were given an assortment of sweets to dip. Marshmallows, rice crispy treats, brownies, bananas, strawberries, cake, cookies. The end result. A full ass stomach, unimpressed tastebuds and a bill that showed $118. This review is solely about the restaurant (not the servers), food and their audacity to bring these items to a customers table and call it gourmet. I'm sure the owner is not complaining as they are making hella money but please research REAL hot pot cuisine and then reevaluate your brand. read more

My husband and I were celebrating a small victory and we had a LocalFlavor coupon ($25 off $50) so we decided to celebrate at the Melting Pot in Destiny USA. We hadn't been here before, so we didn't really know what to expect. For a couple, there is a single burner in the middle of the table. This means, while you pay for 2 "servings" of cheese, 2 "servings" of cooking style, and 2 "servings" of chocolate, you must agree on the types of cheese, style, and chocolate served. We decided to order the Alpine cheese, the oil cooking style (which came with tempura batter!) and the s'mores chocolate. While the cheese was our favorite course, the 2 drinks apiece didn't hurt, either! The margarita was strong and the mai tai was fruity. I loved it. Next time, I think we'll split a 4 course meal rather than ordering our own - we were stuffed. We may pay extra for a second portion of (the same) cheese or chocolate, though... We had a great time, but be prepared - with the 4 course meal, the upgraded cooking style, and 4 drinks, even with the living social coupon we spent $120 and about 3 hours dining. It was a great evening, but I would only save it for special occasions. read more

I'm a huge fan of restaurants where you cook your own food as it fun and usually delicious given it's all being done in seasoned boiling broth. So I was especially exciting coming here with a large group of people. There were two separate experiences here, the food and the service. The food was delicious. The way it works is you choose the broth that you want and then your choice of meat or veggies. I had the Caribbean mojo broth with some chicken and seafood. It was absolutely delicious and that sentiment was shared by the entire group. Prior to eating, the staff did a great job explaining how the experience was supposed to work to all new comers. This includes how long to cook the food and the various types of broth. Beyond that, the service went completely downhill. The service was the most slow I've ever witnessed at a restaurant. We sat for nearly 20 minutes before even being acknowledged by a server, which caused many people in the party to be antsy. From there, each stop to the table by the sever was followed by 10-15 minutes of disappearance. When we finally ordered, the food took over an hour to arrive and there was no explanation from any of the staff or management about the severely delayed service. This was a really disappointing experience given how good the food was. A little communication would have gone a long way. read more

Unfortunately my experience here was not very good. We arrived at 6pm and asked how long the wait would be and we where told 30 min. 1 hour later we where finally seated all the while there where at least 4 tables that sat empty and dirty for at least 30min. The service was very slow it took over 2 hours to get thru a meal. read more

The Melting Pot - Fondue Near Me - Syracuse, New York

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Came in 20 minutes before closing, restaurant was empty and staff was practically closing up. They were still friendly and willing to accommodate us. I'm pretty sure our server had to stay longer because of us but she was still so pleasant. I wasn't too impressed with the cheese and dinner fondue. They lacked flavor. The chocolate fondues were fun and delicious. I'd probably only come back for dessert even though they are pricey for what they offer. read more

Melting pot is always a fun dining experience. I've gone twice- once on a date night and my most recent visit with with the Yelp Elite squad. For both experiences whether it was with Elite or just me and my fiancé, I felt that the service, food quality, and overall experience were very enjoyable. My favorite cheese dip is the spinach artichoke, with a Granny Smith Apple as a dipper. I love the Caesar salad but I just tried the house salad with both sweet and spicy sauce and peppercorn ranch and all 3 salad variations were delicious! There is a variety of entree options but it's always a safe bet to go with land and sea- some chicken, shrimp, and steak. They're each seasoned well with 5 complementary sauces. I would highly recommend the green goddess on literally everything. It's a mix of Gorgonzola cheese with herbs and spices. SO GOOD. Prior to the recent Yelp visit, I've always gotten the regular milk chocolate fondue. Classic, delicious, and always a hit. However, I tried the chocolate and peanut butter with nuts and it was so great. What beat both of these fondues was the bananas foster which is flambéed with Bacardi 151 and flavored with cinnamon. I don't think I could ever go back to plain milk chocolate. We had wine flight pairings with each of the courses which complemented each dish perfectly. We also tried the love martini which had Malibu, peach schnapps, and cranberry. It tasted like a jolly rancher and snuck up on you in a great way. The overall experience lasts between 2-3 hours so it's a perfect way to spend a date night or night out with friends. You'll definitely need those hours to really indulge and enjoy the 4 courses. I would highly recommend to anyone and plan on returning! read more

We went with a group of 6 and 3 were vegetarians. This made things tricky with seating because there are only 2 stoves per table, so make sure to put your vegetarians together otherwise there will be a lot of reaching and dripping. They will reload your dippers, which were bread and vegis for appetizers, your choice of meats (limited vegi entree options) and fruit, brownies, marshmallows etc for dessert. The artichoke dip and chocolate caramel dip were the best. This was pretty expensive for the amount of food but it was filling and very good. read more

I have tried, repeatedly, to understand the appeal of this restaurant. I don't like cooking, so I eat out often. Going to a restaurant that requires you to cook your own food seems pointless to me. And I'm not a dessert person, so dipping stuff in chocolate doesn't justify the experience for me either. But all that said - I know people, picky people with high standards, who LOVE this place. So take my opinion for what it is - the opinion of a lazy guy for whom Melting Pot is simply too much work. read more

What a great time I had at the melting pot! Come hungry, come with friends and be prepared to stay a few hours to savor every last bit of food. The cheese fondue first course comes with breads and vegetables. You can choose which cheeses you would like , but the spinach artichoke was my favorite fondue. It was a great beginning to the night. The salads were also spectacular. I had a Caesar, which actually had pine nuts that were encrusted with Parmesan cheese. You just can't get enough cheese. I ordered the land and sea, which contained filet mignon, chicken, large white shrimp, vegetables and potatoes. We were provided pots of broth in which to cook the food. Along with the main course were a number of dipping sauces, all fantastic. As if that wasn't enough, we had to forge our way through the desert course. I tried the original fondue which is chocolate and peanut butter as well as the bananas foster fondue, which was lit on fire at the table. This was served with such a variety of treats for dipping that it is an entire meal in itself. Our waitress Lauren, was fantastic. She is a true professional server and walked us through the entire dinner. The drinks are great, and you can order a beer flight or a wine flight so that you can have a different drinks served with each course. I will definitely return as I had a great time. read more

It was a nice night out. It did not expect what they did for us. Not only did they wish me a happy birthday where as my family didn't, but they also wish us a happy anniversary. Every thing tasted great. The dark chocolate was the best part of the meal. It is a place you should go at least once. read more

The Melting Pot - Fondue Near Me - Syracuse, New York

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First and foremost, this is an overly priced meal for sub par quality. If you have never been to the Melting Pot before you will need to accept a few things. You will be doing the cooking in Fondue Pots on your table.Keep littleones away as they risk getting burned. The idea sounds great however all the food comes out raw, be very careful of cross contamination, no servers removed the plates with Raw Meats and Seafood from our table. The 4 course meal is a bit of a joke, a tiny salad is served after your cheese fondue then your raw meats which you cook in a broth fondue pot. The Steak lovers meal was just overly seasoned with Black Pepper and I am not sure of how many people really want to eat a boiled Filet Mignon. There is no grilled food. You do the work, which kind of defeats the purpose of going out for dinner. The service was decent, drinks over priced $20.00 for a Ying Yang Martini and honestly if I wanted to cook my own dinner I could have saved money ,had a better meal and not have had to suffer boiled food. If you are planning a night out do yourself a favor go next door to PF Chang's or Texas De Brazil. You'll have better choices and higher quality of food. read more

The environment was very nice. The staff was as helpful as possible in interpreting the menu.Alot of questions from us,to the staff.The choices were all over the menu ,not in obvious categories of,appetizer and then entree with deserts, if any.The fondue pot was smoking in the middle of the table,the experience was awkward, wasn't sure of how to order, the meal was tasty. read more

Worst Melting Pot ever. Across the board they are slow and disorganized from tge host ro dessert. The employees were all confused and the service was terrible. We were there for 2 1/2 hours. read more

After last nights Yelp Elite event at the Melting Pot located in the Canyon of Destiny, I truly understand what it is to be a crocodile. We started the evening with signature Martinis followed by cheese fondu, which was, very much cheese. I loved the bread and the apples. Both were fresh. Vegetables were provided but I had my eyes on the prize and didn't want to take up valuable room. We were reminded often by our fondu coach Lauren that we were running a "marathon". The main course consisted of fat shrimp, lean filet and seasoned chicken. Everything was so nicely prepped and ready to be quickly cooked in the steaming pots of broth. This is were it's a nice reminder that we are here for the experience. This is a nice long meal to share with friends, laugh, drink and be merry. You may be cooking, but someone has prepped, and the waitstaff whisks away plates, replaces utensils and fills your glass before you notice you need it! Dessert was really good. Cheesecake cubes? Hello. Sign me up. Who doesn't love a pot of chocolate or bananas foster? So here we are over 24hrs later and I've yet to feel a hunger pang. Crocodile. I won't be able to eat for a week after that feast! I'm planning a night out with friends to fondu it up again soon! read more

The Melting Pot - This is bananas. B A N A N A S - Fondue Near Me - Syracuse, New York

This restaurant is probably the worst I've ever been to. The servers are terrible with their customers and the bartenders cannot make a simple drink. If you return the drink they will mock you when you walk out and be extremely rude. The manger did nothing to prevent it from happening. NEVER will I go back. read more

I like everything here in The Melting Pot. This restaurant is something else . I recommend trying the course entree ( sea food) . Its wow for people who like sea food. I also suggest trying the meat here. Overall , this restaurant is a 5 star restaurant. read more

My all time favorite restaurant!!! The 4 course experience is awesome and the food is always delicious! I never leave hungry.

I really enjoyed my experience at the Melting Pot. Our waiter was hilarious and explained the whole meal to us. It is a bit pricey, and you can choose from a series of course selections, but you get to cook your own meat, choose your own cheese dippings, and your series of desserts. The full 5 (or 6?) course meal is way too much food, but the cheese and chocolate is not to be missed. I can't say the bread or fruits/veggies felt very fresh, but if you go to a fondue restaurant in a mall, this is about what you'd expect. I had a lot of fun - and the cocktail menu is extensive and thought out - and would go again with a group of friends. read more

Awesome place to bring a date. The slow meal enables good conversation while enhancing the overall experience. And it's just expensive enough to be affordable and not have to be bothered with the cries of children. read more

This is a great restaurant if you want something different and exceptional to eat. I loved everything I got in the 4 courses that where served by our exceptional server Amy Knickerbocker! read more

Pasting my review from the "old" location. Incidentally, while the restaurant itself hasn't moved, the reviews for this new page are much more positive than the previous one. Someone got a reboot. --- My wife and I sampled a 3-course here because we received a generous gift card for Xmas. But man, what a weird place. It tries so hard to be upscale on the outside, but 5 minutes in you realize the food is, at best, some sort of everyday salad-bar alchemy. We sat at the bar and unlike many reviewers' experiences here, we found the service to be helpful, friendly, and responsive. So much effort was put into narrating the assembled fondue, in fact, that we felt bad for our bartender who had to go through this pretentious charade mixing prepackaged shredded cheese. Likewise, the dipping ingredients included stale bread, mushy apples, and dried out veggies (celery, really?). The wedge salad was redeeming, but when our server handed us a plastic shaker to dress it with their dollar-store seasoning, we were just confused. Chocolate-PB pot was the highlight but too many sweets on the side made us throw in the towel and walk it off. read more

I've visited the melting pot when traveling and thought it's ok. Went one in Destiny usa and won't be going back, service was terrible food was ok, but we both left wishing we went some where else read more

We went out to the Melting Pot as a last minute date idea, making a reservation just hours before, but it was a fantastic decision! We had never been before and our server, Lindsey L, was phenomenal in working with us to understand the menu and how the meal is served and prepared. We started with a glass of wine, then salad, cheese, entree, and dessert for the both of us and we could not stop talking about how great it was for the rest of the night into the next day. The meal and experience there were very memorable in the most positive way, especially interacting with Lindsey as our server! Next time we go, we will almost certainly request her again! read more

This place is great, there was one by me back in MASS, so I was hoping for a great experience here in Syracuse. I love hot pot, it's much more common among asian restaurants. The service was great, the food was great, exactly what I expected, just like the one from back home. I loved that they had a groupon since dinner can be so expensive there. One tiny note: our server was great, but he forgot to mention that the cheese or chocolate gets hotter the closer you get to the bottom of the bowl, something the servers back in MASS always reminded us about and should be noted here, because my fiancé burnt his tongue unexpectedly. Overall, great service, very friendly and inviting. read more

In the same pot of boiling broth we were to cook salmon,sesame tuna, duck, chicken, and ravioli. This was without a doubt the worst meal we have ever had. Everything was boiled. We ordered a nice red wine that came in a very small white wine glass. Are you kidding me.??? Hospital food at it's worst!! read more

Fondu is fun. The melting pot typically does it right. The cost is reasonable for what you get, it's just too bad that on two occasions now they have been out of the oil to cook your food. I wish they would inform you before you order and begin eating the cheese fondu course because I'm not a fan of boiled anything. Has anyone gone into a restaurant and asked for boiled anything (besides seafood boils). Yes, I'd like the boiled filet mignon please. I don't get it. Besides the oil, every other cooking option rinses the seasoning off and drowns it in the same flavor mixed in the broth. No thanks. When this happens, you feel cheated. If this doesn't happen, you probably had enjoyable food and entertainment in a more intimate approach to dining out. Melting Pot- Syracuse...if you're running low on something as benign as cooking oil, run to the grocery store and get some more please. I'm not persuaded by flavored water to cook my delectables and leave with an off taste on two different levels. read more

The Melting Pot is a one of a kind experience. You can never go wrong with cheese and chocolate. It can be expensive. Try going during lunch for their specials. Also sign-up for the rewards program and you can get a free chocolate fondue. It's a nice place for a first date or just a girls night out. Enjoy. read more