Came in on a Saturday evening and was told the wait would be about 25-30 minutes, which was fine. What was confusing, though, was that there were plenty of empty tables while we waited. We were finally seated around 5:40, but then sat for another 10-15 minutes with no service at all. Eventually I had to get up and ask someone when our table would be helped. Our server finally came over and took our full order at once (drinks, appetizers, and meals). He was friendly, but honestly it felt like we were the forgotten table. The table seated directly behind us received service almost immediately . The restaurant itself was very cold and a little dark, but the music and overall vibe were nice. By 6:17, we had only received our drinks. To make things more confusing, our seafood boils came out before the appetizers we ordered; I told them to keep them! That said, the food was actually really good, hot, fresh, and well seasoned. That's honestly the only reason I'd consider giving this location another chance. Hopefully next time the service matches the quality of the food. Sorry I didn't snap any pics! Once our food arrived, we went in; pics were an afterthought. read more

Since I was craving a seafood boil, I decided to stop by the Twisted Crab around 8pm on a Monday. It was practically empty so I was able to be seated right away. I love that they play good music at this location, it definitely makes for a great vibe. My server quickly greeted me and gave me time to look over the menu. I knew I wanted a good variety of seafood and the Combo options didn't include everything I wanted so I opted to create my own. I decided on 1lb of crab legs, and a 1/2lb of shrimp, black and green mussels. It came with corn and potatoes but I also added sausage and an egg. I always choose the Twisted sauce with a "Hot" spice level. The food was served very quickly and I swear the bag was 5lbs, I was definitely being greedy lol! Everything was absolutely delicious though! The seafood was fresh, the potatoes were tender and the corn was sweet! It was exactly what I needed!!! The margarita was very good as well! My server provided wet wipes, which definitely came in handy! Overall, you can never go wrong at The Twisted Crab! I thoroughly enjoy their seafood and have always had a great experience! I will definitely be back. read more

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We went to Twisted Crab for a birthday dinner. They were able to get a table for 10 with no problem. Our waitress was friendly and attentive. She was honest about the menu and kept our drinks refilled. They had several seafood options and other menu items as well. Crab legs, shrimp, mozzarella sticks, fries, wings, and etc. I got wings, shrimp, and fries and everything was seasoned well, hot, and fresh. I'd get the same thing again. You can also ask for extra seasoning on the side and they have cocktail and tartar sauce which was good. Everyone seemed to have a good time. Checking out and paying was easy. We all left full. They also offered military discounts. There's plenty of parking out front and it's close to the mall. Check them out!! read more

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Went to Twisted Crab for the first time and it was a fun experience! The waitress was super friendly and made us feel welcome right away. If you're a seafood lover who enjoys getting your hands dirty, this is definitely your kind of place -- emphasis on dirty! Pro tip: don't wear your Sunday best -- this is a full-on messy feast with gloves, bibs, and bags of saucy seafood goodness. The food was flavorful a bit too salty for me, the vibes were casual, and the portions were decent. If you're in the mood for a laid-back seafood boil and don't mind leaving with a little sauce on your sleeve, give Twisted Crab a try! read more

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I was craving seafood and decided to try The Twisted Crab near the mall. I really liked the atmosphere especially all the shark and fish decorations throughout the restaurant. The hosts were very polite and welcoming. Our waitress was friendly but unfortunately the service was extremely slow. The restaurant wasn't busy at all about seven tables and maybe 18 people total most of whom already had their food. It took around 15 minutes just to get water and I ended up ordering my food at the same time. After that there was another 30 minute wait. It definitely felt excessive given how slow it was. As for the food the seafood boil was very salt almost overwhelming. I'll probably stick with just butter next time.Despite the slow service and seasoning issue I think this place has potential and I'm willing to give it another try. read more

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Not sure how the food is since we never got it. We ordered and waited for over an hour, watching other tables around us get their food. Our server was very busy but despite us trying to make eye contact, never stopped to check on us. We finally got the attention of another person working there who told us our order never got put in and offered to rush it, but at this point we had been there for an hour and a half and decided to just pay for our beers and leave. Not sure if we just went on a bad night, but I would not recommend. read more

We've been here on multiple occasions, my lady and I normally get a boil bag and our 15 year old always gets a shrimp basket. On this particular order she didn't even get half the amount of fries she normally gets. This place is always good overall but this just isn't really acceptable considering we get it often and know what it's supposed to look like vs what was given. read more

The Twisted Crab - Lynnhaven - Skimpy fries - Seafood Near Me - Virginia Beach, Virginia

Horrible service! Waited 2 hours our meal. No communication from the manager. He gave us an attitude when we asked when the food would get here. He said well I'm was working on it until you asked for me. No explanation on why it was taking so long. Finally decided to leave after we noticed all tables around us got food and finished even though they sat down after us. When we left all they could say was "well your foods here now" We went to celebrate a birthday and this was the worst experience we have ever had. Will not recommend to anyone and will not be going back. read more

Food was good. I ordered shrimp with sausage added. I ordered the flavor Cajun and hot. Comes with corn and a potato. Shrimp was cooked well as well as the sausage. I really enjoyed the flavor of the Cajun/hot. The sausage was ok. Nothing terribly special but the flavor made it good. The only bad part was the corn. Had an odd taste as to overcooked or over refrigerated. All in all a pretty good visit. Hard to take pictures once you open the bag with gloves on. Service was slow at the door but the wait staff was fine. Was only 4 tables sitting when I was there. I would give it another try. read more

The Twisted Crab - Lynnhaven - SHRIMP (NO HEAD) 1/2 LB. W/sausage 1/2 lb. - Seafood Near Me - Virginia Beach, Virginia

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I would go to any other twisted crab but this one. Our service was inattentive, I had to go to the bar to get our refills, find other servers to get utensils and split our checks. She didn't even bring out our food the kitchen staff did. We watched her run around and attend other tables. She had no knowledge of the menu. My fiancé ordered wings and asked for a side of lemon pepper sauce where she said they couldn't do that :/ meanwhile we have eaten at other twisted crab locations and they clearly can. Our bar drinks were watered down and the juice tasted sour like it was going bad. Not a single manager to be found, no one came over to check on our table. Complained to the hostess and got a shrug. We spent over $300 for 4 people to be treated like that. We will not return to this location. Left a review on google and with the location itself and still have not had anyone reach out. This location is a joke. read more

Server did not come by even after being seated at the table for 35 minutes. Was not even offered water when seated at table. Decided to leave after lack of service & attentiveness from staff. Would give this experience a zero if I could. read more

Really good seafood boil in VA beach! Definitely have to get the full shabang with all the sauces!

Usually I order with door dash and enjoy at home but decided to eat at the restaurant about a month ago. The hostess gave me the gen z stare. Not rude but not really responsive. The server was also not rude but looked like he didn't want to be there. The food was as always amazing. The margarita was made perfectly! Might just stick to ordering and eating at home. read more

We decided to order some food to go for a special day and it was delicious. The seasoning was perfect. The seafood was cooked wonderfully. The corn was so delicious and sweet and the contrast with the sauce just took it over the top. The shrimps peeled very easily and the crab legs were also not too hard to handle. I will definitely try this place again. read more

The Twisted Crab - Lynnhaven - To go order - Seafood Near Me - Virginia Beach, Virginia

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The food at this place is amazing. And they give you a lot of food! We usually sit at the bar and the bartender is the BEST. She's so friendly. We always bring family here when they visit. read more

I ordered a pound of shrimp and the fried catfish. There were not many customers, it was pretty dead for a Friday night at dinner time. The shrimp was cold when it came to my table and it was overcooked and dry and over seasoned (really salty). The catfish was unevenly seasoned (some parts had no seasoning while other parts had so much seasoning that we choked and coughed. The Moscow Mule I asked for at the beginning of my visit took about 30 minutes to get to me (they forgot about it and gave it to me after I was almost done eating). The bathrooms were clean, which was nice. I wish the food tasted better. The staff were nice though, they seemed pretty cool. read more

Best spot to get a seafood boil. Great deals especially when they had the back to school special!! Favorite seafood boil spot, love and highly recommend the Cajun medium super good amount of heat! read more

Great place for no mess at home seafood boil! Cool, nautical themed restaurant with very attentive and friendly staff. We love the crab legs, shrimp, corn, and potatoes! Mouth-watering good! Also, great selection of mixed drinks! read more

The Twisted Crab - Lynnhaven - Seafood Near Me - Virginia Beach, Virginia

Seafood and wings. The rap music was loud Service was good. Boil lunch item was large. read more

Really good food atmosphere, little pricey depending on what you get but overall really good. I recommend getting your boil with the twisted flavoring (all the seasonings combined) however it is a little salty when you do that. read more

Disappointed not only that the kitchen let these sell out the door but that they were even ordered to begin with. These are not wings or even wingettes today for that matter all 5 pieces total the meat for what 1 Wing should be. Call and try to get info and they are already aware so why are they still being SOLD sad and I bet it's to go orders like mine so you don't see till your home . I'm not sure the pictures can even show how minature these are. NO way Kitchen thought this was ok Let me reach out to corporate raise price if need be but dont sell me bones please read more

The Twisted Crab - Lynnhaven - What are these Management ? - Seafood Near Me - Virginia Beach, Virginia

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Got there as they opened so maybe that is why service was slow? The fried oysters, buffalo wings, buffalo shrimp and Cajun fries were great. The Crab in the boil were over cooked to mush. The holiday drinks rocked! Fake fish hanging from the ceiling and a sticky floor don't create a great atmosphere. read more

My family and I decided to try this place out, because my coworker always talked about this place. We were debating on our usual spot, but gave the twisted crab a try. We were DISAPPOINTED, the server was very friendly but she was also working the bar that we felt neglected the majority time we were there. When we first got seated, we got our drinks and orders in immediately but that's when it all went downhill after that. The people behind us and the people in front of us, were also complaining about slow service and I saw no one checking in on them. We sat there with our children who were now getting restless, hungry, and annoyed which also added to our frustration because it shouldn't have taken long to at least get appetizers our out. There was another person that got sat at the end of the table, who looked like she got the royal treatment. While we sat down that felt like almost an hour now and no food, her appetizers came out the same time our food did maybe 5mins after she sat. Hello!? Appetizers are supposed to come out BEFORE the main dish. But that person got her appetizers out in a timely manner and was catered to, always had drink refills and a new beer on standby meanwhile I had to wait until my water melted to get another sip of water. When our food arrived, it was cold... as a server PLEASE check the temp of the food upon serving. She wanted to say "Oh, they just told me it's ready" uhh?! That's BS so I didn't need her to lie in my face, because I'm pretty sure it's been ready but you were too busy catering to your bestie or whoever and making her 4 or 5 rounds of drinks. I told her the food was cold and told her to bring it back, who tf likes cold fried food? No one. She wanted to redeem herself now saying stuff like "Oh do you need crab crackers?" And I spoke to my manager and he said he'll get it out ASAP. Then she comes back to our table, asking how our boil is and I told her we are not eating because why the f would I eat meanwhile my starving 4 year old is still waiting on her food!? Like common sense, so that made me more annoyed. Funny thing is, my husband already finished half of the crab before she brought out the crab crackers, my daughter ended up falling asleep, my other daughter didn't like her food so she barely touched it, our boil was overcooked, the shrimp was like rubber and the mussels were tiny and chewy, the manager never came to apologize, nothing was compensated, I don't even know who the manager is, It was just disappointing. Overall, we know not to come back to this place. We will stick to Pier 88 (as much as I wanted to gate keep), we always have had excellent service there from a party of over 15 or just by ourselves we always had 1000% service and nothing changed because we were a big party or a small party. Shoot, I'll take boil bay over this place too, at least boil bay gave brought out food in a timely manner. Also, I didn't like that the servers personal stuff was behind the bar on two bar chairs. I saw servers checking personal phones, counting their tips, going through their purses, drinking and eating. Please give them a storage area for their belongings or a break room to relieve themselves away from customers. read more

Wings 4/10. Fries 10/10.sweet tea 3/10 more water than tea.wings had way too much breading. customers service was a 3/10. Wouldn't return if I had the choice. read more

The Twisted Crab - Lynnhaven - Seafood Near Me - Virginia Beach, Virginia

Go to Boil Bay instead!! I placed an online order. When it was time to pick it up I headed to the restaurant. I waited an additional 45+ minutes for my order to be ready!! This is unacceptable. The food itself (crab lebs and shrimp) was just okay. The only saving grace was that the staff was friendly, however completely unapologetic. That was also very surprising. This was our second time trying this place and also our last. Boil Bay is better although a little more expensive, but I'll pay the higher price for better food and service! read more

Let me just say, I absolutely adore this place may be my favorite seafood boil bag ever... I ordered the T5 1/2lb Snow crab legs, 1/2 Shrimp no head, 1/2 Crawfish extra potatoes no sausage in twisted sauce extra spicy!! It didn't disappoint at all! The seafood was fresh and piping hot. The potatoes were a little overcooked but they didn't take away from the seafood itself! Service was top notch I didn't like my drink and my waitress made me a new one with no problems! Great vibe with great music selections!I will definitely be back! read more

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Our experience here at the Twisted Crab was wonderful. The food was wonderful and the setting and music was a vibe. We had to try the fried selections because not too many can get that right with texture and flavor. I would say that the flavor was good and the texture was cool but just a tad greasy. It did take a while to be served but after our waitress came she gave us exceptional service. I would definitely recommend this restaurant for a date night and a family outing. read more

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This seafood spot is one of the best I've had in a long time. I ordered the snow crab legs with the black mussel deal on the bottom right of the menu. I also ordered the mix sauce in medium. The seasoning was so good and everything mixed was well balanced. It wasn't too much of one seasoning which I appreciated a lot. The inside is very clean and spacious. The waitress are always ready to take orders and give you your check whether you're ready or not. I really enjoyed myself here and would definitely come back if I was in Norfolk again. read more

The Twisted Crab - Lynnhaven - Snow Crab Legs & Green Mussel - Seafood Near Me - Virginia Beach, Virginia

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Great food! Best seafood boil I've had in awhile. I loved the paper on the table that gave you games to play, while you wait for food. 10/10, If you're in the area I would definitely give it a try. read more

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Where to start ... We visited here about about a year ago and had amazing service and the food was on point. However, the second visit to this establishment was a definite downgrade. The ambiance was not pleasant. Between the mumble rap, the servers including management with long talon finger nails and the tight jeans with short hoodies, we should have just walked out, but it was my nephews birthday and it was dinner time. We met our server Emma who did not look too thrilled to be working and the emotion carried through to her service. The first mistake was she brought the wrong drinks and insisted that we ordered wrong. The second mistake, we ordered side salads that were just water-logged lettuce, grape tomatoes, cucumbers and ranch and was informed after we placed the order only 3 salads were available after placing the order. Considering the lack of complexity to the salad I don't understand how we couldn't get another one, but I digress. When Emma mentioned that she didn't have enough we said to her it's ok just to remove it from the bill. She indeed did not remove it from the bill. The food was mid and not worth the price this time around. The next issue was paying the bill. Emma came by with a tablet to collect payment. I saw the cost of the bill was high and we asked for a print out, she said it wasn't possible, we asked to see the bill and she let us briefly glance at it, and the cherry on top was we asked her if the bill included the tip we were told the it didn't and it actually did. After collecting the payment, she then gave us a print out and that was when we asked for a manager. The manager came out with the server and some other person not even involved in the equation for I'm guessing emotional support. My wife explained the situation and the manager said she could refund it but she wouldn't do anything more than refund the salad and allow the piss poor service we received to be rewarded with a 38% tip. The manager was also rude and not professional. The saddest thing was it was a week night with less than 5 tables occupied. I don't know if this place is under new management but if anyone is looking for seafood the oceanfront is 20 min away and Long John Silver probably has comparable atmosphere. Will be contacting my bank for the fraudulent charge of the tip. Will be contacting home office to explain how much of a dark stain this location is on their reputation. The only thing twisted about this place is their view on customer service read more

The Twisted Crab is located in the Lynnhaven section of Virginia Beach. It is located at the end of a shopping center at the corner of Phoenix Dr. and N. Mall Dr. This place is fairly easy to see from either of those roads. Since it is part of shopping center, there is ample parking available here. You can get up to the entrance via step or a ramp, which is good for those that need it to get up to the place. My visit here was on October 24, 2020. The place looked really nice and clean when we came in. It was at a busier time, but everything was socially distanced well in here when it came to tables and such. There are signs about it, as well masks required as you come in. Hand sanitizer is also available. Although we dined in, there were others that came in for take out, so take out is also an option here as well. Once we came inside, we were immediately greeted and were seated. Within a few moments our server Kayla came to the table. Like most places these days, there is a QR code to look at the menu electronically. However, they will give you a single use menu to look at if you request it. She asked us for our drink orders and gave us time to look over the menu. She was really quick with getting the drinks to us as well. We were then ready to order, and both my mom and I went with the Shrimp Basket with Hushpuppies. After about 10 to 15 minutes, our food came to the table. This was not a big surprise overall since the place was busy, and all the servers were all over the place. Apparently they weren't set to sections that day. Anyways, the food came out nice and hot. The shrimp were great. They weren't over-breaded and they were hot. The cocktail sauce to go with it was good as well. For the hushpuppies, they were great and hot too. They were also nice and soft. I definitely like when they're softer too. Due to servers being all over the place, it took a little while to come back and get us the check. I had a coupon, which is what brought us in to begin with. We didn't order enough and were just shy of the amount to be able to use the coupon, but our server gave it to us anyways. Kudos to her on that. Overall, this was a good first experience here. The food and service were both great experiences for this visit. Prices are more than reasonable for what you get here. There are quite a few options on the menu and I definitely plan to come back and try something else on the menu then including some different sides. If you're in the Lynnhaven area and looking for a seafood place, this place is worth checking out. read more

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hi, so being that it was Christmas even yesterday I had already knew that it was gonna be busy or being that it was 9:00pm it was almost closed and that I had to do a to go order, so I go, mind you I always go to this twisted crab specifically because I live near here and every single time it's very good, everything, Its me and my husband and we're waiting because there were already people in front of us finishing up there order, the caucasiin guy with glasses that worked closing CHRISTMAS EVEN NIGHT AVOIDED US!!!! My husband then goes on to ask him to confirm that it was a to go order, after another blonde/ginger vacation guys asked if we were placing a to go order, the guy with the glasses goes on to let another customer walk in front of us and get his order, the guy with the glasses continues to avoid us and walk, what it looked like were circles behind the counter acting like he was working when he clearly wasnt..... I then left and I'm very disappointed in the service I received lastnight and I will not be returning to this twisted crab ever again. THANK YOU FOR THR SHITTY SERVICE. read more

Our Sunday family dinner was a hit! We were promptly seated upon arrival. After ordering drinks we received breaded shrimp on the house. The shrimp tasted amazing, fresh, just perfect and lightly breaded. Our cajun boil included crab legs, mussels, shrimp and lobster. The ordered came with potatoes and corn on the cobb. Less garlic would have made this dish perfect. Very good portions and everything was cooked to perfection. I will definitely return for a shrimp basket dinner! read more

The Twisted Crab - Lynnhaven - Seafood Near Me - Virginia Beach, Virginia

My party of 4 made a reservation for 7pm hours before. Upon our arrival we noticed a fully packed parking lot so immediately we knew we in for a wait, That wait turned into a extended wait. We all posted up to the empty bar with 1 bartender. April tending bar greeted up and took our orders a( they were out of Hennessey) so I ordered good ole H20, margaritas for my friends April offered Remy to my husband. We sat patiently and sipped our libations. Noticing 3 empty clean booths behind us, then the call on my cell that our table was available, April the bartender led us steps away to 1 of these tables, handed out plastic covered menus, we ordered refills and she took our appetizers orders. We all appreciated that she did inform us that there was going to be a wait again for the appetizers to arrive, so at the same time we ordered our entrées. Our meals were just what we expected as we all have dined at the Twisted crab in the Greenbriar location. Bags filled of hot steamed shellfish. Crabs, large shrimp lobster tail and flavorful sausage potatoes and crunchy corn. We allowed pleased with our meals. Flavor bursting with every bite. My appetizer, were spicy honey wings, I like to sprinkle them with ole bay and lemon juice. I chose to eat the wings as I opened my bagged dinner to cool off. I donned my plastic crab bib and dug in to feast. We entertained ourselves about 20 minutes passed and everything arrives, again, by great APRIL, a one woman show!! Another round of libations for us as we. We spoke at our table about how she was totally doing everything! Tending bar and 4 tables which turned to 6 tables n a matter of minute. I have to mention the takeout line that was outbthe door when we arrived and felt that that was where most of the kitchen service was filling there orders. The rest of the restaurant tables were quite full. Clearly the Twisted crab I feel is not a 5 star restaurant, 1 star off for a combination of the extended wait and my 1 libation order should of been a Titos vodka with cranberry juice, this was clearly not Titos vodka, I willbsay they there no mention of the restaurant not having Titos however maybe she picked up the wrong bottle. However, I did not return it. The nite ended with full bellies and a round of shots. All the above dining with myself are all over the age of 50, just a note. read more

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We were a bit skeptical due to some of the reviews that we saw. We thought we would give it a try, and were we surprised. The fish and shrimp were cooked to perfection. Best fries ever, crispy on the outside tender on the inside. If you like fish and chips or shrimp and chips this is the place to go. Our server, Todd was everything you would expect from me country answers server. read more

The Twisted Crab - Lynnhaven - Seafood Near Me - Virginia Beach, Virginia

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The service was excellent , portions were generous and the taste was great. The atmosphere was pleasant . I definitely will be returning to this location . read more

The Twisted Crab - Lynnhaven - Fried Oyster (5) , Seafood boil King :Crab Legs, Lobster Tail, 1/2 lb. Sausage , 1/2 lb shrimp , 2 Corn , 2 Eggs , 3 Potatoes - Seafood Near Me - Virginia Beach, Virginia

My favorite seafood boil spot in the area! The food is always good. However, the service is not the best and they do not accept e-gift cards that are distributed by the restaurant chain. read more

This was the first time here. Our server was very pleasant. So this review has nothing to do with our waitress. She was very kind. Unfortunately due to being understaffed, our food and service was exponentially delayed. The fried food was just okay. Nothing to really rave about. I ordered crab cakes and it was mainly just filling not a true lump crab cake of which I was craving. The shrimp boil was tasty. The onion rings were from a frozen bag. The wings were tiny but they tasted nice. I'm glad they didn't any breading on them. Last but not least for dessert, we wanted the lemon Italian cream cake and they didn't have any. read more

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Absolutely horrible service and tasteless food. Took 15 min to get drinks. We were one of two tables, so not sure what that was about. We saw our server twice in 40 minutes. Once to take the order once to bring the food. They even forgot half our food when they brought it out. There was plenty of staff, but they were all too busy on their phones talking to each other and not waiting on anybody or making sure things were taking care of. Definitely a waste of $72. Do not recommend at all. read more

God where do I begin, DO NOT EAT AT THIS RESTAURANT the food was good the SERVICE SUCKED we saw our server 2 times that was taking our order and bringing our food she asked if we needed crab crackers we said yes we never got them and never saw her again i had to get up to go to the front and asked to pay my check and it yet again took at least 30 mins to get my check they were all standing behind the bar talking every single table around us wasn't also getting checked up on so as i say again DO NOT EAT HERE if you actually want to eat and leave at a decent time!! read more