Hmmm sad little burgers with extremely soggy bread. Been to other locations and the bread was not this sad. It's not like we let it sit either, sat down and ate it right after we got it. Would have been an ok fast food meal if the bread wasn't so disappointing. The fries were fine/not soggy so not sure what was up with the bread haha. Service was nice but it seems the are under staffed and very slow. Mr. Wahlburg, pls check on your place. read more

Wahlburgers - OLF ( I think?) with very very soggy crumbling bread - Burgers Near Me - Honolulu, Hawaii

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We went to visit the area, the NEX. My mom sees hot coffee brewing.. she stands in line.. asks the cashier. "Are you serving coffee?" My mom kindly asked.. The cashier replies.. "no". My mom walks away.. ** when we first arrived, the coffee pot was on and steam was coming out from the spout. So, we get our food... and as we sit here to eat lunch, the coffee machine is not cleaned but the pot is full. Visible to customers .. read more

Wahlburgers - Coffee pot - Burgers Near Me - Honolulu, Hawaii

Breakfast items, yuck Burgers, just ok Tots, yuck Service, slow Been twice, I will never eat there again read more

Wahlburgers is kind of far from my house so since I had to drive into town today, I decided to stop here for lunch on my way home. I'm glad that they are taking mobile orders (when this location first opened, mobile orders were not available) so I placed my order from the parking lot and it was ready in about 10 minutes. There were several people waiting for their food and several more in line waiting to order. I only saw one person taking orders and they do have a "help wanted" sign so just got to be patient. I got the "Our Burger" without lettuce, tomato, or onions. Got the combo that came with fries and a soft drink for $16.95. I prefer tater tots instead of fries, but I couldn't change it when ordering on the app. Not sure if you can sub tots for fries when you order the combo in person. The food court was crowded as it was lunch time so I just ate it when I got home. yummy! read more

Wahlburgers - The "Our Burger Combo" $16.95 - Burgers Near Me - Honolulu, Hawaii

We had a great experience at Wahlburgers! The guy who took our order was very nice, friendly, and personable. He made us feel welcome from the moment we walked in. I ordered the Our Burger, and it tasted fresh and clean--not greasy at all. We also ordered the fried pickles, and they were delicious--perfectly crunchy and not oily. Great food and great service. We'll definitely be back! read more

We arrived about 6:50pm on a Sunday night and most of the food court vendors were closing. However, Wahlburgers was open and employee Coen was nice and patient enough to let us order even tho it was 6 mins to closing. He allowed us to make minor tweaks to our order like remove the special sauce and/or replace the special sauce with ranch (sorry we're not thousand island dressing fans). The burger was good and satisfying! Juicy and flavorful. I think I'll come back to try the other sandwiches soon and make sure to get a condiment to dip our sweet potato tater tots in. read more

Wahlburgers - Wahlburgers in NEX - Burgers Near Me - Honolulu, Hawaii

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So we stop by Wahlburger at the NEX The staff was really nice. The food is awesome and we will most definitely be back. THE STACK HOUSE SMASH Truffle fries read more

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Looking for a good burger at a reasonable price? Check out Wahlburgers in the Navy Exchange (NEX) food court. You don't need a military ID to eat there, and there's plenty of free parking. And don't forget the fries -- they're really good too! Bonus - friendly service. read more

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First time trying Whalburgers at the NEX. It replaced the McDonalds which used to be there. I knew I wanted to eat chicken wings so I got wings coated in sweet chili sauce and the O.F.D burger because it was labeled as "Mark's choice" and wanted to taste what his favorite type of burger would be. Wings are tasty, you cannot mess up sweet chili wings. Wings are decently big as well, none of the tiny wings you see at like fast food chains. O.F.D burger is very interesting... there's no other "normal" sauce like mayo or ketchup on it. The only sauce is tomato jam which basically taste like pizza sauce/marinara on a burger. The burger meat itself was tasty, but the mushrooms and marinara sauce do not mix well in a burger. It's like eating a pizza disguised as a burger. It has an identity crisis. The burger doesn't know if it's a burger or a pizza. It was an experience to eat it but I wouldn't get it again. read more

Wahlburgers - O.F.D burger and sweet chili wings - Burgers Near Me - Honolulu, Hawaii

Lunch at the NEX (Navy Exchange) Food Court in Honolulu, Hawaii... When Wahlburgers closed at Ala Moana Center and opened up near Pearl Harbor, I thought that it was quite a smart business move. Instead of paying for rent - especially for a dine-in space at a landmark mall - Wahlburgers is now a streamlined takeout space with a shared dining area that everyone (locals and military personnel) can access! No ID is needed to park and enter the NEX. Just be aware of premium parking spaces marked for Military Officers. Take the elevator, stairs, or escalator up to the Food Court... It's very spacious with indoor and patio dining areas and convenient restroom up and downstairs! Wahlburgers is just about at the top of the escalator. The bright green signature color will catch your attention! Service is very efficient by the sharp employees! I give them credit for being polite and helpful. I was informed that my order would take about ten minutes. I appreciate that! I took my BBQ Bacon Burger home. Luckily, I had placed my package in a cardboard box because the sauce and oil leaked through the paper box and package. It's a messy, but tasty burger! I discovered the jalapeños and removed them after a bite! LOL! Overall, it was a good experience! read more

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I wanted to try their food when they were in Ala Moana Shopping Center but they moved before I got a chance. I saw them at the NEX food court today so we had to try. I got the BBQ bacon burger and I liked it. My daughter in-law didn't care for the chicken sandwich. Break down on the sides: bacon Mac n cheese to me seemed like they rinsed the macaroni but didn't get all the water out? It seemed watery to me. Truffle fries , the texture was a little off. This is just a guess but I'm thinking maybe old fries that was reheated. Needless to say I was a little disappointed for the price. I really wanted to like it because it's the Wahlbergs! read more

Wahlburgers - Truffle fries, fish burger, bacon burger and Mac and cheese. - Burgers Near Me - Honolulu, Hawaii

Five stars. Highly recommended. Tried the burger and onion rings. The burger tasted really good for a fast-food type burger. I'd say it's one of the best out of all the major chains. The service today was fast and efficient. Great stuff! The ambiance was spot-on and presented very well. All-in-all give it a try & see for yourself! read more

Wahlburgers - Onion Rings - Burgers Near Me - Honolulu, Hawaii

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Long wait for a chicken sandwich. It was delish--moist inside, flavorful, crispy outside! It was located in a food court on the navy base, so can't speak to what the ambiance should be compared to other locations. Definitely worth a try! read more

Wahlburgers - Chicken Ranch Sandwich - Burgers Near Me - Honolulu, Hawaii

Newly opened at the NEX food court months of waiting finally opened May 28th, unknown to me I went to buy our lunch. I quickly stood in queue to place my order. The friendly staff were patient enough to answer my query on what is recommended I couldn't see the board (glasses) of their menu. She recommended Our Burger and for my sides onion rings. The queue was a long wait for all of the customers, I waited about 40 minutes but it was worth the wait! Their price is reasonable, the ground beef was perfectly great, tasted like we were eating hamburger meat! The onion rings were delicious nowhere have I eaten tasty onion rings! We will be back for more for lunch, snack or dinner! I highly recommend their first newly opened burger take out at the NEX food court! read more

Wahlburgers - Burgers Near Me - Honolulu, Hawaii

There was no one manning the front so we waited a while before our order was taken. I wasn't bothered because it gave me a chance to look at the menu and decide why I wanted. The customer service was okay, not terrible but not good.. the cashier didn't seem really friendly and I couldn't hear him over the noise in the food court so I didn't hear him ask for a name before ordering; good thing my husband did. After providing my name, I ordered a patty melt with fries and my husband ordered the "our burger" with fries. The total came out to $37.00 for everything because everything is sold Ala carte. When our order was ready, a different employee call our name and thanked us for stopping by. He was really nice and personable. My patty melt was really tasty and although the fries wasn't seasoned, it was nice and crunchy. I don't think it was worth almost $5 but it's okay, I'm glad I tried it. My husband didn't care for the fries because he felt that it was sitting for a while and fried again. He also didn't care for his burger because there was minimal sauce and his burger wasn't cooked the way he requested it to be made; there was also no flavor. All in all, Im glad we stopped by and tried the food. I might come back to try the truffle fries since the person behind me said it was really good. read more

Wahlburgers - Fries - Burgers Near Me - Honolulu, Hawaii

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Decided to try Wahlburgers since I never had a chance to try them when they used to be at Ala moana. This new location is on the second floor of the Navy Exchange at the food court and the food court is open to the public. I ordered the Bacon BBQ burger for $12.95 since i saw it came with jalapeños and I love jalapeños! It didn't disappoint, it came with Beef burger, white cheddar, bacon, fresh jalapeños, BBQ sauce and avocado spread. The burger was fantastic, and beware the fresh jalapeños are hot so if that's not your thing then don't get the jalapeños. I love jalapeños so it was great. You can specify how you want your burger cooked. I got mine medium well. Burger was juicy and a generous portion of bacon. It was my first time trying fried pickles ever so I don't have anything to compare it to but the fried pickles was $7.95 and came with ranch dressing. I thought it was just okay, the pickles were thin so i could only taste the batter, but i don't know if this is how fried pickles are supposed to be. The line was long since everyone's trying it out and i thought i would have to wait a long time since food is made to order but i got my food to go in 8 minutes! not bad. Seems like they worked out the kinks from their opening day. I would like to go back and try some of their other burgers. They have a breakfast menu too! read more

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Finally checked out the new location at the NEX food court. At time of ordering staff lets you know they cook the burgers to "medium" (as they should be ) - so our burgers were great and super juicy! Added on the truffle fries and parmesan tots which were yummy and crunchy! Hopefully next time we visit the shake machines will be operating. read more

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First time ever having walhburgers even after seeing them in the mainland. Decided to try it. Pretty decent burgers, fries, tots, and crispy fried pickles. Kind of on the pricey side compared to other burger places, but still pretty good. Food took a little while to come out, but they were getting non stop business, probably cuz they are new to the food court. But they did look understaffed in the kitchen. But would definitely try them again. read more

Wahlburgers - Burgers Near Me - Honolulu, Hawaii

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Very happy to check out this new eatery, since the one at the Ala Moana Shopping Center was abruptly closed. They are new, so patience is definitely a virtue. My meal ended up with sandwich, instead of their burger, thanks to their recommendations. Definitely will try their other offers next time. They deserved five stars, but I gave four because the onion rings were not quite up to my expectations, although they tasted pretty good. Per my fellow Yelpers stated their employees were helpful and friendly, which I fully concussed. Customers just need to give them more time to better familiarize with their SOPs. read more

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The food is pretty good but pricey. We came in around 3pm and were surprised we had to wait a bit for food that late past lunch. I do appreciate it was hot. They looked like they were a bit short on staff. I'm sad the milkshake machine was not set up yet. They should remove it from the menu until it's set up. (Or why wasn't it ready when they opened?) Since I visit NEX often, I'll go back again and maybe the stars will go up on this post :) read more

Wahlburgers - Impossible burger with sweet potato tots! - Burgers Near Me - Honolulu, Hawaii

I just flew in yesterday from Seattle and went to the NEX Mall to look around. My kid wanted some food, so I chose a restaurant in the food court. This place makes some good looking sandwiches! The staff are really friendly and the food is tasty. I waited roughly 10 minutes for my food, but it was all made to order. The chicken was hot and crunchy and the fries were just out of the fryer. My kid ate all of his food, which is an uncommon thing for him. Runner for the food (Asian gentleman with glasses) was friendly and jovial. All in all, a very pleasant experience for a chain restaurant. read more

Wahlburgers - Chicken ranch burger - Burgers Near Me - Honolulu, Hawaii

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The food was delicious but the service was not great. My husband wanted onion rings and the cashier said they didn't sell any. The menu board lists it as something else but on the receipt it is listed as "Thin Crispy Onion Rings". I ordered a lemonade iced tea and the same person that took our order filled it with all lemonade. I reminded her of what I ordered. She took my drink to the back and fixed it. My burger tasted and looked fresh. The sauce on the "Our Burger" is messy so it will get on your hands. The lettuce is shredded so it falls out of the bun. read more

Wow! Shocked at the quality of meat! Super juicy for my medium bbq bacon burger! The tots and Mac n cheese were just as good! Price is good for quality. Will be back to try the other items read more

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Fail. My wife went a couple weeks ago. She asked for a smash. She said it was ok. I'd never been before. So today, hey i want to try it. Nobody's in line. Kid in the front is asking if we have questions. My wife says, "I want the smashburger, so give me the Ourburger." I've never been so i order the paul's, i don't have any idea except seeing a sign. Well, kid starts reading back our order, two Ourburgers, one well, one medium. I say, "what?" He repeats. I say, oh, i thought i ordered a paul's. He then grabs the sign off the counter and points to it and all sassy says, "the ourbuger is the paul's." So i say, "oh, ok." But that's not good enough. He keeps holding it up and pointing like he's gotta get it through my dum a$$. Anyways, ok, i pay. Back to table tell my wife. Oops, she's not getting a smashed even though she said she wanted one and mis ordered. Oh well. Burgers come, my medium is medium, wife's well is rare. She takes it back. Omg, between sassy boy and now sassy mad manager... Any ways after waiting for a long time, wife goes up to counter. Sassy boy won't come over or even look her way. Wife sees burger on conter in the back. Nobody's bringing it. Wife says hello, the manager finally tells a girl to take it to my wife. Jeez. Anyways, any fast food burger from anywhere is better. My first wahlburger sucked. Sad, as i was a fan of the show, and was really wanting to try it. Never going back, awful service, meh burger. read more

Marky mark, Pauly, and the other brother what tf is this bullshit you giving me here? First of all, the service was slow. Second, like fr what is this bullshit that I got served? I legit had to look up a photo of the Impossible Burger from Walburgers on Google to make sure I wasn't tripping. Where is the top bun, the lettuce, and the rest of the toppings? Looks like a sorry ass burger that Plankton wouldn't even try to steal. I ended up going back, explained the situation to the manager and he made it right by giving me a refund. Even offered a free burger. Overall not mad just disappointed. read more

Wahlburgers - Burgers Near Me - Honolulu, Hawaii

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I had Wahlburgers when I lived in Ramstein, Germany 2021. Loved it! I finally get to to a place where I can I have it again and I was so EXCITED but I was only led to deep disappointment! I ordered the original chicken, when I opened the container, it smelled like the inside of a dumpster, the bottom roll was wet and falling apart from the grease and thirty pounds of honey mustard mayo that was stabbed on it. The chicken was tasteless, although it gave the facade of seasoning. I had tater tots as a side but they tasted like they sat in 10 day old oil for 24 hours and then were tossed in the fryer for the illusion of freshness. I wish I could say the staff had the personality of a wall but I'd be insulting walls everywhere. read more

Yeah y'all really suck. This place actually replaced McDonald's in the NEX mall? What a shame. The employees understaffed. I had to wait 20 minutes for the food, isn't this a FAST food restaurant? Wahlburgs. Stick to acting or Mark go back to rapping LOL. $15 for a patty melt? That should be a combo meal at that price. Unbelievable no combo meals. Too expensive. I actually liked it too, but nope straight a$$ if it's this expensive. Never go here!!!! read more

Employee Noah was rude, passive aggressive, and completely unengaged. He showed no personality and made the interaction uncomfortable. I also noticed similar behavior toward other customers. The food wasn't the issue the customer service was. read more

This was our first time and we were iffy on trying Wahlburgers. But we decided to and 100 % regret it!! Terrible customer service! Not only are the workers rude, we waited 45mins for our order and there were not busy at all. The lady kept calling our name we went to the counter and for her to tell me it's not my order in a rude manner! We ordered: The Super Melt, Fries, Coke, Tater Tots and The Smashburger. We got burnt fries that's what we got! For $50 why the heck are we given burnt food! NEVER GOING AGAIN!!! read more

Never again, $41 investment on where not to eat. From the start, staff was rude and were not happy to have a line of four (4) customers at 1130 on a Sunday morning. I ordered 2x burgers, med-rare, fries, onion rings, two drinks, a side of mayo (total: $41.00). When the food was ready, I went up to the counter and double checked my order. I saw that there was no side of mayo. I waited about 5 min making eye contact with the food runner several times, not once did they come up to ask if I needed help. I had to go to another restaurant to get mayo. When we did start eating, the burgers were cold being freshly made, and meat was still cold from the refrigerator. Wife realized that we were charged for the mayo($0.50) and went up again to the counter where she was ignored until she had to flag a staff member down. When a staff member finally came up to her, she stated that we were missing our side of mayo. The staff member went to talk to another employee (our guess is someone senior to her) who then looked up at my wife. The original employee who was helping continued on ignoring my wife and went back to taking orders. When the employee finally came back to my wife, they rudely stated "I guess we're out of mayo." and gave her honey mustard as a replacement. Simply put, trash burgers, trash service. read more

Just bought burgers here, I strongly believe this place won't last more than 6 months, burgers are way overpriced, they sell you the drink and the fries apart. $44 dlls for 2 burgers 2 sides of fries and 1 soda is ridiculous. The worst part is that the taste on the burgers is nothing special and also are small. Stick with Mcdonald's!!!!!!!!! read more

Not sure what I expected. I should've halted at the government cheese description. Although I DID NOT get a burger. Based off the Mac and cheese and fried pickle order I had, I won't be trying a hamburger anytime soon. Service was fine. Food not so good. read more

Got the double "Our Burger" +egg. Burger had no flavor. Cook on the egg was all wrong--bottom of the yolk was overdone and still had raw white on top. Onion rings were under-seasoned. Milkshake machine wasn't functional. For the price, I was expecting a well-constructed burger, and I wound up getting an unflavorful mess. Do not recommend. Will not return. read more

I'm a fast food Burger fan. I've tried all the hyped ones these past few years. Everyone has different opinions and just to gauge my taste for a that Teddys is top tier, Inn and Out is tight second. Five Guys, Smash, Shake Shack, are all third place being that they're all similar in taste. Nothing that great. And so Whalburger also fits into this taste level. I tried their basic "Our Burger"and it was good. The fries are okay but nothing special. Pricing is fair at $10.95. No meal groups. So that's all about my review on Whalburger. Just Okay read more

One of the very few burger chain that has harmony between juicy meat and non-breakdown or soggy bread. Not noo fast food, but near.

This place is way overpriced for no reason, 44$ for 2 burgers and wings I could only imagine how much it would cost for 2 sides of fries and 2 drinks. Absolutely ridiculous!!!!. The food is mediocre, not seasoned at all, beef patties are something I can find at the commissary and the wings were definitely microwaved. Will not be wasting my money again!!!! read more

I understand first day grand opening issues having been in retail grand opening a store before. The experience today at wahlburgers was pretty disappointing. Firstly we had to wait 30 mins for our order to be ready..no sense of urgency at the cooking station. Secondly I know this because the burger my wife had was not thoroughly cooked as in "hurry up make the patties defy the laws of time vs temp" . I was hoping for a good experience trying a new place but it wasn't handled well at this level. I could actually see the "waiting for food"line kill the "waiting to order line." To be fair there was another facility that also was newly opened selling tacos the difference was their "waiting to order" line was long the "waiting for food" line was non existent. Food for the wise... The burger I had was constructed well the veggies were fresh and crisp French fries were good and tasty. But oh that 30 min wait! ? I expect as they get experienced the timing will improve.. read more

Wahlburgers - Burgers Near Me - Honolulu, Hawaii

Never again, especially at those prices. My fish burger was absolutely burnt, the tomato was green. Bacon Mac and cheese was tasteless (how is that even possible). Tater tots were no different than what you throw in the oven at home. Husband's Our Burger was "meh". Had to wait a long time for food, but the cooks were back there talking story the whole time. At those prices we were expecting better. C'mon! read more

We tried Wahlburgers for the first time a few days ago and we will not be back. We both got the Our Burger with a side of Onion Rings. My burger was devoid of flavor as if the patty was not seasoned. When I picked it up, the burger rained down grease and had an unappetizing grey hue. The onion rings were these pathetic skinny overcooked dark brown circles without any hint of an onion inside. The cost was outrageously high and it added insult to injury as I was cleaning up and saw the receipt as a reminder of getting ripped off staring back at me. I don't recommend this place at all. read more

Mediocre service, mediocre sizes, subpar food, they should've made a Burger King, cheaper, bigger sizes, and it actually comes in a meal unlike this place. Also hire vets not kids, felt judged by asking fill up my "large" cup of coke when the kid left it half empty. Oh and fix that monitor too read more