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    Xpress Auto Service

    3.5 (266 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 3 months ago

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      Services - Xpress Auto Service

      Auto brake repair

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      Hybrid Car Repair
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      Mileage of my car to prove how less of miles I have but my transmission is now all of a sudden effected after coming to this place
      Patrick L.

      I recently went to get a smog check and like any other place you go to that profits of fixing cars and making recommendations, ironically the recommendations they made have now triggered my car. I have had no issues with my car what so ever, but now I do after having them do a smog check but they took it upon themselves to look into my car and want to charge me $1,000.00 worth of repairs. My transmission light just triggered today. Tell that isn't suspicious? How convenient for my financial burden for them to f&?! My car up. Getting a second opinion from a true and honest mechanic and will send my car to Carmax because my car is under warranty and I have their insurance thankfully. SCAM and I wouldn't go here ever again.

      Snippet of the legal documents proving this shop has a history of scamming people

      I had to come to this shop to get a repair done because it's a "preferred shop" for my crappy warranty. My car was here for almost 3 weeks, though it was mostly due to the warranty company taking forever to approve the claims. The one decent thing I can say about this place is that Adrian was really good about keeping in touch with me, and I think he appreciated that I was patient during the process. He called me with updates about the claim status and was overall helpful. But that's where the good things end. I was suspicious when I got a call from David, claiming that I needed new brakes all around, new front brake rotors (he said there were hairline fractures all over them??), and a brake fluid flush. He quoted me over $900 for that. I immediately called my trusted repair shop and got a quote for the same work, which was 30% less than what David quoted me. David said he could "beat the quote" but never called me back about that. A few days later he called and said I also needed new spark plugs. At that point I didn't want them touching anything that wasn't covered by my warranty. I would never come here if I didn't absolutely have to. Then I did some digging on this shop. I'd invite you all to go to the state website for auto mechanic disciplinary action. The legal documents are very clear-- this shop is currently in a probationary period, operating on a restricted license until 2024. Why, you ask? Well 2 things: First, they were caught performing fraudulent smog checks. Next, they were caught by an undercover agent for fraud, specifically because David (who is named in the documents) lied and said the vehicle needed excessive repairs when it only needed a single spark plug replaced. He even charged them for work that wasn't ever performed. So once I read those documents, I made sure to stay extra polite so they wouldn't retaliate while they still had my car. Within days of picking up my vehicle, I took it to my trusted shop and had them look over my car to see if what David recommended was valid. Turns out it wasn't. David said I needed new brakes all around and that they were "critical" but I only needed rear brakes, and they were not critical yet. David said I needed new FRONT rotors because of "hairline fractures" all over them, but I actually needed REAR brake rotors and I was told there weren't any hairline fractures. David said I needed a brake fluid flush, but that was also untrue. David said I needed new spark plugs, and that was yet ANOTHER lie. Really scammy behavior coming from a shop that's one infraction away from losing its license permanently!! Do yourself a favor and find another shop. And if anyone from the shop is reading this: Scamming customers and assuming they're none the wiser is no way to do business. If y'all were honest and did good work, your yelp page wouldn't look so awful. Do better.

      This was a lie too
      Darion M.

      Back over a year later and it's still avoid this place at all cost David tried to scam me again for the second year straight .. my car went out again in October took it back to the shop because it was the same problem that brought there so I had a a warranty on all the work that was done previous year.. took it in in to David he called me back the next day and said my whole engine was blown and I needed a completely new engine .. told me he could get me a engine for 10k.. calls back 30 minutes later and said he found a higher mileage engine for 8500 and could do the job cheaper then the 10k he quoted me originally .. once he told me that I told him no I'm good I'll come pick my car so he charged me 150 for the diagnostic.. After picking my car I took it for a second opinion my mechanic put it on the reader machine and the only code that came up was a spark plug misfire which David changed last year which should be fixed under the previous repair warranty .. changed my the spark plug out and my car is running like new.. so where is the engine blown and where does a spark plug change cost 10k? David will tell you anything to get over on you and take your money AVOID THIS PLACE AT ALL COST IT IS A SCAM

      The huge piece of metal in my tire

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      7 years ago

      This place provided high quality work and gave me a good price for smog, transmission fluid and a life time warranty brake job.

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      9 years ago

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      6 years ago

      They are amazing. They have the best customer service and did my oil change soooooooooooo quick!!!! I highly recommend them!!!

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      9 years ago

      Great service. I have used these guys in the past. Always honest reliable service. Great quick services.

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      7 years ago

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      9 years ago

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      7 years ago

      Great customer service. I was dissatisfied with the price of my service so they offered me a free oil change.

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      Page 4 of 7

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      Autolink Repair Services - Auto Repair in Garden Grove Ca

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      4.8
      (79 reviews)

      Today is a bit of a bittersweet moment. After about 6 years of loyal customer service and about…read more$15,000 later between two cars, it was time for me to call it quits on repairing my Silverado... I don't feel bad blood or any sketchy feelings toward anybody at the shop. I just feel it's dumb luck and just plain bad luck on my part for having such a faulty truck. Everybody at the shop has done an amazing job helping me out. Will at the front counter is an amazing person who goes above and beyond to do whatever he can to make the pricing work for you.. Trey is an amazing technician who knows exactly what he's doing and sends detailed videos and reporting of everything he inspects. Unfortunately my truck started leaking and it was a faulty water pump. The same water pump I replaced 4 years ago at the exact location here at autolink. Again, I don't feel any sketchy feelings. I don't feel any kind of way. I just feel frustrated that the same water pump would go out after 4 years. I feel like something like that just doesn't happen. Even with that, I'm in a position in my life where I can't and don't have the resources to do anything further with this vehicle. About 2 weeks ago, maybe three. I replaced the complete brake system in my vehicle and it cost me about $2,000. Today I got the estimate for the water pump repair and it was $1,500. This is on the higher end of any shop repair. Again? I feel it's worth it because of the work they do, but to be honest, I feel something more should have been done to either prevent the water pump from breaking down again or getting some kind of warranty for that water pump that just happened to break down once again after 4 years. In the back of my mind, I can't stop thinking about the fact that something like this just doesn't happen that often. Water pumps don't break down that often. Anyway, that aside again, I hold no bad feelings toward this shot because I highly recommend them to everybody. They are on the higher end of the pricing ever since they started getting more clientele and more business. That is something that is to be expected I guess. Even with that, they were able to bring down the price significantly, and I appreciated it ever so much. At the same time I had to explain that at this time in my life I I can't and will not continue to repair this truck. I picked up the truck from the shop, drove it home and it's going to be sitting in my driveway for a few months until I figure out what I'm going to do with it. I have to save money to fix it because I do want to keep it and pass it down to my kid because after $15,000 worth of repairs I think it's pretty much brand new and should hold up for my son for a few years. Thank you everybody at the shop, Jay, will, Trey all the mechanics that I haven't met. They are detailed and explain what needs to be done with great reporting and paperwork. I will not be going back for a while. I'm going to save up some money. Get a new car and when the time comes I'm going to fix the truck and pass it down to my kid when he's old enough to drive. But I am seriously done with this truck. It has been nothing but a money pit. Again, I hold no bad blood, no hard feelings toward anybody at the shop. I just feel some kind of way about the same part breaking down 4 years later and me having to fix it at the exact same place with no kind of warranty.

      I've been coming to Autolink for a few years now and they've always taken great care of me. The…read moreteam is friendly, knowledgeable and trustworthy. They take time to explain what my car needs and give honest recommendations without being pushy. A big shout out to Tri, Jay, Jerry and the rest of the crew!

      Xpress Auto Service - autorepair - Updated August 2026

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