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    Xpress Auto Service

    3.5 (266 reviews)
    Closed Closed
    Updated 3 months ago

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      Services - Xpress Auto Service

      Auto brake repair

      Auto engine repair

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      Mileage of my car to prove how less of miles I have but my transmission is now all of a sudden effected after coming to this place
      Patrick L.

      I recently went to get a smog check and like any other place you go to that profits of fixing cars and making recommendations, ironically the recommendations they made have now triggered my car. I have had no issues with my car what so ever, but now I do after having them do a smog check but they took it upon themselves to look into my car and want to charge me $1,000.00 worth of repairs. My transmission light just triggered today. Tell that isn't suspicious? How convenient for my financial burden for them to f&?! My car up. Getting a second opinion from a true and honest mechanic and will send my car to Carmax because my car is under warranty and I have their insurance thankfully. SCAM and I wouldn't go here ever again.

      Snippet of the legal documents proving this shop has a history of scamming people

      I had to come to this shop to get a repair done because it's a "preferred shop" for my crappy warranty. My car was here for almost 3 weeks, though it was mostly due to the warranty company taking forever to approve the claims. The one decent thing I can say about this place is that Adrian was really good about keeping in touch with me, and I think he appreciated that I was patient during the process. He called me with updates about the claim status and was overall helpful. But that's where the good things end. I was suspicious when I got a call from David, claiming that I needed new brakes all around, new front brake rotors (he said there were hairline fractures all over them??), and a brake fluid flush. He quoted me over $900 for that. I immediately called my trusted repair shop and got a quote for the same work, which was 30% less than what David quoted me. David said he could "beat the quote" but never called me back about that. A few days later he called and said I also needed new spark plugs. At that point I didn't want them touching anything that wasn't covered by my warranty. I would never come here if I didn't absolutely have to. Then I did some digging on this shop. I'd invite you all to go to the state website for auto mechanic disciplinary action. The legal documents are very clear-- this shop is currently in a probationary period, operating on a restricted license until 2024. Why, you ask? Well 2 things: First, they were caught performing fraudulent smog checks. Next, they were caught by an undercover agent for fraud, specifically because David (who is named in the documents) lied and said the vehicle needed excessive repairs when it only needed a single spark plug replaced. He even charged them for work that wasn't ever performed. So once I read those documents, I made sure to stay extra polite so they wouldn't retaliate while they still had my car. Within days of picking up my vehicle, I took it to my trusted shop and had them look over my car to see if what David recommended was valid. Turns out it wasn't. David said I needed new brakes all around and that they were "critical" but I only needed rear brakes, and they were not critical yet. David said I needed new FRONT rotors because of "hairline fractures" all over them, but I actually needed REAR brake rotors and I was told there weren't any hairline fractures. David said I needed a brake fluid flush, but that was also untrue. David said I needed new spark plugs, and that was yet ANOTHER lie. Really scammy behavior coming from a shop that's one infraction away from losing its license permanently!! Do yourself a favor and find another shop. And if anyone from the shop is reading this: Scamming customers and assuming they're none the wiser is no way to do business. If y'all were honest and did good work, your yelp page wouldn't look so awful. Do better.

      This was a lie too
      Darion M.

      Back over a year later and it's still avoid this place at all cost David tried to scam me again for the second year straight .. my car went out again in October took it back to the shop because it was the same problem that brought there so I had a a warranty on all the work that was done previous year.. took it in in to David he called me back the next day and said my whole engine was blown and I needed a completely new engine .. told me he could get me a engine for 10k.. calls back 30 minutes later and said he found a higher mileage engine for 8500 and could do the job cheaper then the 10k he quoted me originally .. once he told me that I told him no I'm good I'll come pick my car so he charged me 150 for the diagnostic.. After picking my car I took it for a second opinion my mechanic put it on the reader machine and the only code that came up was a spark plug misfire which David changed last year which should be fixed under the previous repair warranty .. changed my the spark plug out and my car is running like new.. so where is the engine blown and where does a spark plug change cost 10k? David will tell you anything to get over on you and take your money AVOID THIS PLACE AT ALL COST IT IS A SCAM

      The huge piece of metal in my tire

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      6 years ago

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      9 years ago

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      8 years ago

      With a car almost 20 years old, I trust these guys with my preventative care and maintenance for my 03 WRX. Quick and reliable!

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      7 years ago

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      7 years ago

      my car passed and my car doesnt have a check engine check on it so i dont know where u getting that info

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      Page 5 of 7

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      Review Highlights - Xpress Auto Service

      Ali, David and the entire Xpress Auto Service team have taken such good care of our auto concerns and issues!

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      FNP Auto

      FNP Auto

      4.9
      (332 reviews)

      I came in with my tailgate literally hanging on by a few wires, completely stressed about how much…read moreit might cost and whether I was simply screwed. Francisco not only reattached it, he also went ahead and tested my truck for free to make sure it could pass the smog check I needed for the DMV. He did a series of tests to see what was working and anything that may become an issue in the future, just for my knowledge. He also pulled my CarFax report for free without me even inquiring! He took the time to explain how my tailgate and its different components worked, even printing out a diagram for me so I could clearly understand my options. We discussed ways to prevent my tailgate from being tampered with or stolen in the future, and he explained what would be my best options based on safety, longevity, and cost-effectiveness. He took time after I had already left to research the right parts that would achieve what I wanted without unnecessarily driving up the cost. It's the behind the scenes work like this that I appreciate the most. His recommendations were confident and knowledgeable, but I never once felt pressured. For example, Francisco let me know that I needed an oil change, but he never tried to push me into getting one that day. He understood that my immediate concern was the tailgate, and he respected that. I was actually the one who asked whether he performed oil changes. Suffice it to say, I'll be skipping Valvoline this time and bringing my truck back to Francisco and Pearl. Pearl made sure I was comfortable while I waited and offered me full bottles of either cold or room-temperature water. That may sound like a small detail, but it meant so much more than meets the eye. Those thoughtful touches are what separate businesses that genuinely care about their customers from places that make you feel like just another person in an assembly line of others who need help too. Pearl is such a warm, personable person, and making conversation with her was genuinely lovely. I'm currently in a tight spot financially, and both Francisco and Pearl were sensitive to that without ever making me feel embarrassed or treating me differently. I never felt like a dollar sign. I was treated with dignity and given the same time, care, and respect as anyone else who walked through the door. As a woman, I've experienced a sexist gap in how I'm treated when dealing with automotive work. I've had unnecessary services pushed on me, been ignored when asking questions, or been made to feel like I shouldn't try to understand what was being done to my truck. That was absolutely not my experience here. Francisco explained everything clearly, answered my questions, and made sure I understood my choices. It's impossible not to feel safe and taken care of when he is working on your vehicle and walking you through your options. When I recently noticed a problem with my radio, I immediately called FNP to ask whether Francisco could look at it when I return to have a safety guard installed on my tailgate. He added it to my notes, and now I can let go of that worry knowing he'll examine it and tell me honestly what the best next step is. Their administrative workflow has been perfected to allow for notes like this, quotes being sent and accepted/denied, etc. The process is smooth, start to finish. I have never had a better experience with an auto repair shop. Francisco and Pearl truly went above and beyond. Trust me: you will not regret going to FNP. These are exactly the kind of people and small businesses worth supporting, and I plan to be a customer of theirs for a very long time.

      Got hit in a hit-and-run and my side mirror was completely done. Decided to pay out of pocket…read moreinstead of going through insurance and started looking around. FNP Auto reached out in under 5 minutes. Francisco handled everything right. Clear communication, no guessing, no runaround. Broke down parts, labor, and timing so I knew exactly what was happening. Pulled up right before closing around 5:30 PM and was still taken care of without any rush. Hit happened Tuesday. Found them the same day. Parts came in Friday. Dropped the car off at 1:30pm and it was done by around 5pm. Fast, efficient, and professional. Appreciate the work. Would recommend.

      Xpress Auto Service - autorepair - Updated August 2026

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