I've been to this location twice now and only have good things to say. The salon is clean quiet and…read morewell organized. Service is excellent from start to finish. They offer a complimentary drink which is very thoughtful. Their prices are on par with the area (so a little bit higher) but it's well worth it for the service and outcome. I paid $50 for a "pamper me" pedicure which included massage, scrub, and callus removal. $30 for a classic manicure. Their massage chairs are strong, love them! They've been very accommodating even when I call last minute and will do their best to squeeze me in if possible (eg: called for mani/pedi, they said they only had a slot for one service, but when I showed up they were able to provide both services). I've been to a lot of salons of varying price points and this one is my favorite in the area.

5 stars for Annie!! She has been doing my nails for quite some time now and her attention to detail…read moreis freaking amazing. The entire staff is nice and friendly when I get my pedicures done there too. You'd be silly not to book your next appointment here

Found a clean and professional nail spa with plenty of new polish options! I'm very picky about…read morehygiene, and this place is spotless. The staff greeted me immediately and were very warm and welcoming. Parking was also easy at 11a on a Saturday, huge win. My powder dip mani looks so natural, and the technician was so careful with my cuticles during my gel pedi. I never felt rushed, and they have an amazing selection of mermaid, dip, and gel/gelX colors to choose from. This is definitely my new go-to spot!

This place isn't the same anymore. The previous management was warm and welcoming, but the new…read moremanager is impatient, unfriendly, and often rude, which has completely changed the atmosphere. I've been three times over the past few months and the salon has been noticeably empty each visit, nothing like it used to be. I'm only giving three stars because the nail technician who's been here for years is consistently kind and does great work. Customers pay for a service and an experience, and if management continues to treat people like an inconvenience, they'll take their business elsewhere.

Very professional and the products are exceptional! Pricing is competitive and the shop is spacious…read moreclean and nicely decorated. The manicurists are well trained and do really good work.

Have been coming to this nail salon regularly for the last year, I usually left pleased without any…read moreissues until my most recent visit this week. I requested a simple gel manicure and wanted to see 4 different nude colors. I was told looking at any more than 3 colors would be an additional charge - this was an off putting response from a nail technician. I did not request any additional designs, or anything out of the ordinary so this was a shocking experience to say the least. I will be exploring other nail salons in the future, there seems to be a good amount locally that I'm sure will not penny pinch for deciding on a nail color.

They were able to fit me and my friend in quickly on a busy Saturday. Friendly people, great…read moreservice selection and clean practices

Quality I was loving my new GRADUATION nails but 3 days after they chipped and I am upset because I…read morepaid 90 for over price nails!

Went there recently with my daughter and we were able to get appointments a day before. Ladies are…read moreprofessional, and the place is very open and clean.

Was able to get a same day appointment for my daughter and I. I had a spa pedicure and she had a…read moregel manicure. The person who did my daughter's nails did a nice job on her nails but she wasn't very personable. My person was a little more friendly and did a lovely job as well. My daughter really liked the vibe of the place in the photos and is one of the reasons we picked it. It's got a very cool look but in terms of comfort I prefer the massage chairs at other places. It's in Old Town Pasadena so parking can be tricky.

I came to Nailgician/Christa desperate to repair my nails. After a trip to a salon and some chronic…read morenail biting left my nails super brittle and short I booked an appointment for Nail Rehab to get my nail growth back on track and develop strong natural nails. She is really a miracle worker! I left with my nails feeling stronger than ever and I felt so pampered by her homemade scrubs, lotions, and serums. She is the kind of nail artist that puts the quality and health of your nails over everything. I can tell how meticulous and thoughtful she is as she works on my nails. After just a couple of weeks, my nails are already feeling stronger thanks to her service and nail oil. Her studio is small and cozy with a peaceful vibe; her playlist was so soothing I almost fell asleep! Christa is also just a sweetheart of a person -- really friendly and easy to talk to. I can't wait to return and keep growing my natural nails out. Thank you so much, Christa!

I've had so many bad nail experiences I *really* remember the few good ones I've had. I am also a…read morepurveyor of pretty and impractical #instanails, so my interest was piqued when my friend forwarded me Christa's information. Christa's salon is so cute and welcoming, I knew I was in good hands. She was so gentle with trimming my cuticles I didn't cry at all (normally I bleed while big crocodile tears roll down my cheeks). And she has an amazing selection of colors and product--Christa is a next level tech. Some of the products Christa used I have never even seen at other places. I could tell she cared about the quality of product she puts on her client's hands. I had reviewed her prices beforehand, and she told me her mantra was "nail art for all." I ended up going with black gel and a little negative space, and it looked amazing. I had random people on the street ask me today where I got my nails done. I am so happy with my nails! Thank you Christa!

Ever since I was introduced to this place I haven't left. The staff are so professional and…read morethoughtful. I usually go to whoever is available and have never had issues with the nail techs who have done my nails and pedi. They've even suggested helpful tips to the way I do my nails which have worked well. Hard gel overlays are the way to go! Thank you ladies and shoutout to Evelyn for doing such an amazing job! You are very talented. Would highly recommend this place and their tools are clean.

Ok, I was really hoping this time would be better. And it almost was! I finally got the design I…read morewanted and I do like it very much, but two things are causing me to lower my review. 1. My partner and I booked Olivia and Evelyn because of their excellent reviews on Vagaro. But upon arrival, my partner was directed to Olivia and I was seated with Sylvia without any acknowledgement of the change. 2. More importantly, I've been working hard to grow out my nails and wanted to make sure I kept a good amount of length. But on her initial pass with the drill, Sylvia took so much length off of my thumbnail that it had to be filed below my fingertip. I asked for a round shape but because she took so much length off, I ended up with rounded squares. I'm really upset about the length. I will say my partner's nails look great, and if I decide to return (which is a big "if") I'll be sure to book with Olivia (and hopefully get who I booked with).

I had high hopes for NailBox after seeing their minimal, luxe-forward marketing--but unfortunately,…read moremy experience didn't quite match the image. I scheduled a pedicure appointment for 2:45 and confirmed the price over the phone: $90, no polish, just the basics. When I arrived, the nail technician barely acknowledged me. No greeting, no smile--just a cold energy that immediately set the tone. I was asked to wait for the previous client to finish, which I was okay with, but the vibe wasn't warm or welcoming. As I waited, I started noticing how the "minimalist aesthetic" was really just... basic. The space felt bare, not thoughtfully curated. The chairs didn't look or feel comfortable, and the technician pulled out a plastic bowl that wasn't even built into the chair--it felt super makeshift, not at all what you'd expect for a nearly $100 service. For that price, I expect more than just the service itself. A simple hello, a timely start, and a space that feels elevated go a long way. Sadly, this didn't deliver on any of that.

Very helpful and polite artists I have received their…read moreservices several times and highly recommend this company

Love pure nails! The workers are always so kind & welcoming. It is a clean and peaceful environment.read more

If I can give them 100 stars I would this place is amazing. I've been coming here for about two…read moremonths now and their service is impeccable. Highly recommend.

I absolutely like this nail salon. Everyone is very professional, I would like to mention Serena,…read morewho makes my nails come out perfect. They all take their time to make sure everything comes out flawless. Customer service is amazing and the atmosphere is peaceful and friendly. I highly recommend this salon.

Please read below reviews: notice the dates? lol the owner is making fake accounts after my honest…read morereview. This review is difficult to write because I gave this salon multiple chances and truly wanted to support them as a Pasadena local, but what started as disappointment over birthday nails turned into concerns about sanitation, professionalism, pricing, and customer treatment. Please consider looking at the photos of my nails an hour after they were done. I initially overlooked things because there was one employee in particular who was very kind and I kept hoping my experience would improve. Unfortunately, after several visits, I began noticing issues that became impossible to ignore. I observed sanitation and maintenance concerns that made me uncomfortable, including openings in walls with exposed plumbing, tools appearing to be reused between clients without proper visible sanitization, and a communal nail brush in the bathroom that was later used during service. This raised hygiene concerns for me personally. My birthday appointment was the turning point. I specifically requested Serena. During removal, my nails chipped significantly and I felt the service was rushed. I requested nail strengthening treatment and a simple French tip, but the final result was thick and not what I had asked for. When I politely said I was unhappy with the outcome, the response immediately became uncomfortable. Cameras were repeatedly referenced even though I was simply discussing the result of my nails and not disputing what happened. I was told that whatever I chose next "better be right" because they did not want me returning unhappy later. The repeated references to surveillance felt unnecessary and unrelated to the issue I was trying to address. There were also concerns about pricing. The posted pricing showed removal and regular polish charges, however I was charged more than expected and left confused about the final total. The polish reportedly applied "free of charge" did not feel free when the overall bill had already increased. After payment there was little acknowledgment, no effort to resolve concerns, and the interaction felt abrupt. When my husband later tried to discuss the pricing and service concerns, the conversation escalated further. Cameras were referenced again, we were directed to contact the owner, a phone number provided was unreachable, and the situation became increasingly hostile rather than solution focused. At that point it stopped being about the money and became about customer treatment. I gave this place multiple chances because there were staff members I genuinely liked and wanted to support. Unfortunately, I left feeling dismissed, uncomfortable, and disappointed. I would encourage management to focus on professionalism, sanitation transparency, customer communication, and handling feedback without escalation. For those looking in Pasadena, I would personally recommend seeking a salon with clearer pricing, stronger customer service, and a cleaner environment.