They fulfilled my service request. They recharged my A/C in a quality fashion. It was a great…read morevalue (found them off Groupon). And they were able to diagnose a faulty front strut installation on my 2003 Gold Jaguar S-Type to boot!

The response by Vlad with my review is incorrect. It was not 4 months later when I came back to…read morecomplain about my car pulling to the right. It was literally the day I picked it up when the new struts were placed on it. Within that week I had to bring it back for an alignment. Your staff tried telling me "it's just the roads". The other shop you mention was bmw dealership who tried to fix the issue that was caused by this installation. They diagnosed car with new right strut being bent. You said you would replace it and I asked about replacing strut mount at same time. You did not replace the strut and then I brought it back later to have strut mount replaced. You did both at same time! I stated I would pay for the strut mount as it was also recommended by dealership asterisk causing issue since the strut mounts were not replaced in the beginning which is recommended when replacing struts but you decided not to for some reason. Your timeline of events is off Vlad. I immediately complained about the issues with installation and just about every week for months called to see when I could get car in to have it looked at. I offered multiple times to see if anything else needed replaced at my cost. At no time did you tell me that replacing all of the struts and shocks back to oem was at no cost to me. In fact you told me it would be an expense you didn't want to deal with and I responded didn't want to spend additional few thousand dollars to do that. I asked you several times to look at everything and see what the possible issue is, you would not do this, and your response to me is "you tell me what you want me to do"! I mean really? You are supposed to be the bmw expert and you're asking me what to do? I even said multiple times if you think it is the aftermarket control arms then please quote me to replace and let's see if that solves the problem. To this date I still have no quote from you. But here we are 6 months later and I have brought this car to you several times to allow you to fix this properly and you still can't. It's not my fault your work and installation has caused this issue. I gave you every chance to make this right and you decided not to.

Staff was quick, honest and kind! I really appreciated their service. My battery needed to be…read morereplaced and they got it done same day!

Staff is super friendly. It was a mostly good experience, the only thing I didn't like was how they…read moretried to push other 'recommendations' on me. I get that most shops do this, but I told them I knew about a few other things and when I picked up my car they had compiled a list of things in addition to those things that they recommended. Only I already had those things done recently, so it made me question what and how much they recommend. Likely will not go back because of how pressured I felt to get other things done that my car did not need.

Just passing through and had a problem with my jeep. Overheating and heavy smell of antifreeze…read more Called The shop and he said come in first thing in the morning, found a crack in the radiator, he replaced it and the thermostat and had me back on the road in a couple of hours. Great service. If you need auto work, he's the guy.

This place is a phenomenal find. Personable staff, fair prices, and they are efficient! Took my 20…read moreyear old VW bug in with several issues that needed addressing, and they were able to fix her up in a little over 24 hours with no issue. They even offer a service to take your car in and get it to pass an emissions test for a small fee! Will definitely be going back if need be. 10/10.

This is now Sebastian German garage and he is excellent. I cannot stress enough if you have a…read moregerman car old or new take it HERE!!! He knows these types of cars in and out never once has he messed up or caused any sort of problems. I have a 2008 BMW X5 and A 2013 C63 AMG he has done plenty of maintenance on both cars for a very very reasonable price. One thing I love about Sebastian is you can get in the garage with him and look under your car for your self and that is one of the biggest reasons I go there. He is a very trust worthy guy who I would recommend to anyone who has a German car that doesn't want to pay the big $$$ from the dealer.

Frank is absolutely the best. honest, hard-working, and effective business owner; he has saved me…read morethousands of dollars! We highly recommend him, and you can trust them 100%. He treats his customers like his Family. He goes the extra mile for you. You can trust that Frank can fix everything you need in one spot. And if not, Frank has inexpensive referrals that are excellent. Frank is intelligent and flexible; he solves things even three Auto Shops couldn't figure out. In an emergency, he will help you, and he will shift the schedule for you. He will stay late even when he is packed that day. He gave us his cell phone and met us every time! There are very few people who will do this for you. He called the dealership for me; he did everything. His lovely and helpful wife is terrific, professional & responsive! The best part is. I got the best value for the best price and found somebody I will always use! Thanks, Frank!

I had an amazing experience here at this shop. I have a nonprofit and we were in dire need of a…read morevehicle and I found a last-minute deal at a dealership but needed a second opinion. I talked to Jasen and his crew and told him my situation and they got me in right away. They did a full inspection on the vehicle and gave me a hell of a deal! They were quick, understanding and did a great job! Amazing work and amazing people.

Did pearl street try to scam me? $3000 quote for my repair vs the $650 I paid at another shop…read more.. likely yes. I was traveling to Denver for a couple days and had an accident with a 18wheeler tire that ripped out my AC Condenser. Then I made the mistake of taking my car into Pearl street after reading good reviews. The staff was incredibly friendly, they made me feel safe when dropping off my car with them, like I was in the hands of people who wouldn't overcharge me because I'm a single female just trying to get back home to Texas. Luckily for me I had ChatGPT and some mechanics who told me I was getting ripped off and took my car to another shop. Pearl street mentioned nationwide a 4yr warranty.... Is that what the extra $2350 was for?

After taking my car to 2 - either incompetent or dishonest (or both!) auto repair shops - Hotchkiss…read moreAuto Repair on Colfax, found the issues, and repaired them - for nearly 1/2 the cost one shop quoted me. They also, re-repaired what the other shop said they fixed. They were notably, very competent, professional, and friendly. Well done and thank you!!

Went in for a pressure test. Did entire diagnostic and overcharged for services. Ended up at a…read moredifferent licensed mechanic that charged half the price. They also lost 3 of the key rings on my car FOB and I am very upset.

Stopped in on the fly when I found my usual oil change place was closed…read more These folks were fantastic: fast, knowledgeable, gave me options. Well worth amt paid. Thank you so much for the peace of mind!!

I looked this location up because it was right by my work and they close at 7pm on weekdays. I…read moredrove up after work (5pm) and there were 3 guys all mopping the floors like they were closing already. They all turned towards me as I was driving up the bay and threw their arms up in the air in disgust that they would have to do some work. I was so annoyed by the reaction that I turned around and drove away. As I was leaving the parking lot, one of them who looked to be around 18-20 years old waved at me. They probably get paid by the hour so me leaving doesn't mean anything to them. But now I know, I'll just go some place else that actually wants to do their job. I worked retail for many years and even though you might be thinking 'Oh great I have to help this person' you should never show it like they did.

Excellent service. All explained well. Photos of everything..Super place for your import.read more

I have never had anything but the best service from this company, complete with friendly, kind,…read moreknowledgeable employees! I recommend them to all my friends! Thank you for your consistent wonderful service!