I'm very disappointed with quality of food and service her at blaze, this place used to be my favorite but I got sick for the past few time I, the quality of pizza is degraded and the employees are very rude to customers, I received completely burned pizza when I ask the lady on register to re-make it for me she was behaved like I'm Asking her for free. I left my order on her table and left the store, will never come back again. read more

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Used to love coming to blaze but the most recent two times this year the service has went down and I think it's because they're understaffed. Ordered for pickup and they forgot the marinara sauce for the cheesy bread so it was just bread and I tried to get a refund for it on the website and they never contacted me back. Other time the service took way longer than it used to and they don't have as much ingredients to choose from like before. It's always two people only working and I think they need more help. read more

Came to this location and it's slow, just as a hundred other reviews said. Timed my entire visit and it took 30 minutes to even start my order. Mind you, there were only THREE pizza orders in front of me. Total time from entry to leaving was about 53 minutes for three pizzas and one cheesy bread. Obviously, it seems like management doesn't care about the reviews because multiple people have stated this issue over the months and there hasn't been a change. Either hire more people or train your people to work at 1x speed rather than 0.5x speed. I don't usually leave reviews, but this is the third time it's happened to me. Also, I tried ordering online to avoid this issue, but it didn't work. I've been to many other Blaze Pizzas and this is the only one that has consistently shown extremely slow service. read more

They refuse to put cheese on the pizza. Apparently there's a cheese shortage. What does it mean to even have pizza without cheese at a place that's just serving pizza. They should just close shop if that's the case. Then the guy mentioned that I'm only paying $11 when pizza like this cost $30. Not sure where these folks are eating but must be something fancy. Terrible service for a fast food pizza chain and it's not really build your own is it if they can't even accommodate some cheese. Mind you I didn't even get any meat on my pizza and mine was keto. So it was $15 for bread sauce and sprinkle of toppings and cheese. Never this location again. read more

DISCAIMER save your money and COOK I wish I was able to show you the severety of the pizza catastrophe. This Is a real review, today I waltzed in with my mom going to a place I haven't been to in 10 years approx. The area was dirty the lady had time to clean the area change her gloves all that. We approach the bar. Keep in mind when they first opened lines wrapped around and ending into tracy blvd the service was well trained employees who look like they know what they doing. I had to literally tell her how to make a pizza, and my fiancé and I just made pizza and ours was cooked T H O R O U G H L Y....... At the end of the line *standing in front of oven* I began to wonder why they leave the pizza in front instead of pushing it to the back they respond saying we don't wanna burn the bottom so we wait till after purchase to put it back....okay greeeat I mentioned; when it came out I preferred it to be put back in and they refused. .. . What happened to customer care cali is becoming a terrible place of service...not just tracy To conclude my pizza wasn't cooked it was literally drooping and I was eating half cooked dough.......and chicken ahhhhh and PS they DO NOT change their gloves read more

Blaze Pizza - Watered down pizza - Salad Near Me - Tracy, California

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Literally empty when my family walked in--- took them 10 minutes to come and service myself at the counter and they had to freshly make dough -- which took another 5 minutes. I got to the meat section and the salami was literally brown not Red and was not fresh I asked them to change it and he said it looks good I said look at the ones on the wall of the bin and when he did he threw them away- they made my pizza along with my families - which took longer than normal I visit the San Jose one weekly when I'm at work so I know how long it takes - we got out order and my pizza dough was mooshy and there was a piece of hair in food. The manager who is a sweet very nice man said it was because of the white sauce I said no way because I get it all time and my pizza is never undercooked -- he offered to put back in oven or remake I asked to remake--- which now I had to wait for another 3 people before they started my pizza read more

Staff super friendly pizza good will be back always make it how you want it as well. Definitely recommend read more

Blaze Pizza - Salad Near Me - Tracy, California

Came in for lunch today and was greeted with a smile. Very friendly customer service and my pizza came out perfect for myself and my toddler. read more

Blaze Pizza - Build your own - Salad Near Me - Tracy, California

Definitely went downhill! A couple years back the staff was very welcoming and quick. They looked pretty young aswell and still managed this place good. Not only that but the quality overall was just better. The service is just super slow now and it takes so long just to get food. I started ordering online and i even leave the house at the time the food is supposed to be done. All that just for me to still wait another 10-15 minutes or more. read more

Blaze surprised me by how good it was! I've been to other create your own pizza spots before such as pieology and MOD, but this was my first time trying blaze. I got the take two, with a half create your own pizza and half salad. It was a perfect portion, since a whole pizza is a bit too much. I love how you can put as many toppings as you want, and they don't skimp on the ingredients at all. Everything tasted super fresh as well, and being able to customize to my own taste was great. I really enjoyed the pizza, especially the crust! It had a great texture to it. The caesar salad was pretty average, but still good. I'd definitely come back again! read more

Blaze Pizza - Caesar salad - Salad Near Me - Tracy, California

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We go there very week , Went there Wednesday towards the evening , as we walked in , no greet , no hello. We waited in line , as it was our turn , I said hello to the lady , she just said in a rude way wait for a min. I'm like ok now lol. As she is preparing the person pizza in front of us , she starts whipping her nose with her arm. She apparently has a cold. Why would you not wear a mask , she kept sniffling her nose , we got disgusted and left. That place is getting worse in last two months. To the lady that worked there in Wednesday , if you have no customer service skills and also sick. Don't work. No one is making you. read more

James was very helpful and friendly. Food came out as ordered. Service was quick. Their gluten-free dough is great. read more

Blaze Pizza - Two 2 Top Pizza (11-inch) - Salad Near Me - Tracy, California

Worse pizza I ever had! Where's the meat?? This was a meat pizza ' nothing but lots of cheese and very very small pieces of meat if any on each slice ' !! ' Most disappointed in pizza' I just wanted try something different .. I Got different alright' . "is this what a meat pizza looks like??? in their pictures I seen a much better photo so I ordered ' I would of went some where else' but the photos I seen were not like this' ... what do you think? Would you buy this pizza? read more

Blaze Pizza - This is a meat pizza ? Where's the meat?? - Salad Near Me - Tracy, California

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We came out to the Tracy location since all other locations in Central Valley were closed. Definitely worth the drive! Matiullah greeted us upon arrival and he was very sweet in asking us about our days! It was a different experience than all other Blaze Pizza's I've been to, very friendly and enjoyable! A great way to have a late dinner! Would definitely make the drive out again! read more

Five Stars for this location! The food, the service, and the atmosphere are top-notch! It's a must try!

I cane here yesterday along with today 8/8/24, and Eli has and Nat and it's been an absolute awesome experience. I had wonderful conversations with both of them. This location rocks! Thanks again Eli and Nat for the experience read more

Good service server was really nice her name was marrissa she was really kind to me and my mom

This is the worst pizza you can get. Even Chuckie Cheese is 100% better. The people who work there are so rude. I can't even give 1 star for this place go to Mood Pizza they are a little better choice. blaze measure all ingredient don't ask for more they refuse to put on extra even if you want to pay for it. read more

Blaze always has consistently delicious pizzas! I ordered through the app and it was super easy to customize my pizza. Didn't have much interaction with the staff so I can't comment on service. Pizza came out within ~10 minutes of ordering...maybe even quicker than that! The perk about ordering with your rewards account is that you get a coupon for next visit for a free dessert, and you accumulate points by the way of "flames". You can use these flames to redeem drinks, dessertS, sides, or a personal pizza! read more

Blaze Pizza - Salad Near Me - Tracy, California

The best host ever, Aahil treated us like royalty and treated my family with patience and care. Would come back to Blaze Pizza, Tracy because of an amazing experience!! read more

Blaze Pizza - The best host ever. Aahil making a pizza! - Salad Near Me - Tracy, California

What happen to this place...??? The caliber of customer service has gone completely down. You have a manager making pizzas touching and touching Atm card ,Cash with the same gloves he didn't ever change his gloves .. when u ask him if he was going to change his gloves before making my pizza he just look at me and said these are new lmao ... ( I saw him do all of this and not even change his gloves ones ) there were a couple behind me Also telling him that he didn't change his gloves and he just kept looking at us and said he did so we walked out read more

Here I am again, ordered on DoorDash an hour ahead of pickup and when I arrived they didn't even start my order, a simple cheese pizza, because they mixed it up with another customer of a similar name. This is getting pretty ridiculous, especially considering this is the second time in a row this has happened. I'm taking my business to MOD pizza down the street! read more

Veronica, Nat, and Sierra not only did us good... they did is awesome. What a crew. We enjoy seeing them every time we come in. Best employees and best food. We do the gluten-free crust and they always do awesome. read more

Finally leaving at...12:09 Pickup for two pizza was supposed to be for 11:49 Its cool, theres nowhere to sit Thanks blaze read more

Blaze Pizza - Me at blaze for the last time - Salad Near Me - Tracy, California

Eli is amazing! So friendly and super helpful!! He answered all our questions and made the experience amazing! 10/10 service! read more

It was very upset see how young people don't want to work ! Customer service was horrible they ask me what i want and charge me ?! Hello what about the ingredients and all that please hire people who really need the job!!!! So slow people read more

Tonight I had the most absolute best service at this Blaze Pizza. Though it was busy and they had, what looked to be, a ton of online orders Malaysia, Lesandro and their whole staff worked quick and efficiently to get everyone's ones order out! The pizza was delish and I hope their hard work is recognized! Thank you Malaysia & Lesandro! :) I hope I spelled names correctly! read more

Service with a smile. Living the best life with the best pizza. Gluten-free option for someone like me who gave allergies. Fresh pizza is amazing. read more

Came in with the girls and the Blaze team made our pizzas to perfection and the store was so clean!

I've been her a couple times already but todays service was excellent and everything was well stocked and cleaned.

Just Blaze!!! We love family pizza nights at Blaze since it's fast, easy and everyone gets to choose whatever they want on it! It's a great concept for our picky eaters and tastes great! Ingredients always taste fresh and of course they make your pizza to your specifications in front of you. So many options! I've never experienced the line longer than 3 people in front of me and it doesn't take long to get thru the line and get your pizza since they have it down to a science with the assembly line! It's fast fired and ready to hit your table by the time you fill up your drink. Speaking of drinks, their Fresca drinks are awesome! I especially love the coconut and blood orange (mixed) and am sad it's only seasonal. We will continue to stop by for some fast tasty family pizza time! read more

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Came in today... staff was awesome... Sergio and Blair are a tag team that kept the line moving smooth... attitude was professional and friendly... definitely will be back... read more

I only come to this place as a last resort. Every time I've been here the customer service is terrible and so slow. Nobody ever seems to smile, is personable or friendly. They also give you the vibe that they could care less about your business. The employees are uneducated about the products they sell. I asked four people about the differences in their three gluten free pizza dough options and nobody had a clue. I have no idea if they have a manager on-site but if they do, the whole place is still poorly managed and lack good communication skills. They even have employees yell across the room to ask other employees questions. And when you go through the process of building your own pizza the portions they give you are so skimpy! Sometimes I have to ask for extra toppings 2-3 times to make it look like a regular pizza. Most of the time the pizza doesn't even taste that great and the ingredients don't look quality especially the meat. When I've tried to call to complain, you can only contact the company online and there's no option to talk to a real human at the store which is really frustrating. Seems to me Blaze needs to be blazed out. Honestly, I don't even know how this pizza chain still exists. There are much better pizza places to spend your money. Unfortunately, most of those places are outside of Tracy! read more

Love this place and the pizza some of the servers are very sweet. A couple make you feel like that don't want to be there but the pizza is awesome. We love it. Wear a jacket it is always uncomfortably cold inside surprisingly read more

Amazing service! Blair was amazing! And the food is always good! I love coming here there's so many options and it always comes out perfect!

On to the next. Nice job blaze. Just put yourself on the do not order from list. Picture 1 is what we ordered. Picture 2 is what we got. Meatballs are med spicy, but the pizza is missing half the toppings. The other half of the 'Blazin' specialty. Very disappointed in the laziness that allows someone at blaze to make this pizza and send it out knowing what was missing. At a minimum, if you are out, should have called to ask for a different selection. Makes me concerned about what else they are lazy about. Ordered from here a few times and for the most part, they have been fine. Trying ModPizza next time over blaze. read more

Blaze Pizza - What showed up. Crap ass crap - Salad Near Me - Tracy, California

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Olivia, Sergio & Sariha helped my partner & I out when we were here. Great place to get exactly what you want, inside the restaurant is clean & the staff is friendly! read more

I order and I'm so pissed I got home from work and came home to find out my pizza was burnt like common... I used to work at blaze and oven wasn't even hard at all I would never give out burnt pizzas so disappointed I never give reviews but I'm really pissed ... read more

Blaze Pizza - Salad Near Me - Tracy, California

Amazing service and delicious food! Fast and easy experience. Will definitely be coming back read more

Waited 15 min for the 3 people in front of me to finally get served, then I finally got to place my order. I tried to order an extra cheese and pepperoni. I was told that I couldn't have extra cheese because "we need to make portions". I told her that's fine, I don't mind paying for it. She said it's not allowed. Every other Blaze across America will let you pay for extra cheese. So I left and she threw the pizza with the cheese in the trash. I guess that helps you "make your portions". Be ready for slow service and not being able to get what you want to order. FWIW, I wasn't asking for an absurd amount of extra cheese, just enough to cover the sauce. Such a letdown, Blaze is so good at every other location. I just flew in from Florida and had been craving Blaze. read more