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    Carr Subaru

    3.6 (431 reviews)
    Closed 9:00 am - 8:00 pm

    Services - Carr Subaru

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    20 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Carr Subaru Photos

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    Recommended Reviews - Carr Subaru

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    Reviews With Photos

    This is the car, unfortunately from Carr, but lucky for us, those free advertisements are easy to remove.
    Erin S.

    Sarah T from Carr states several untrue things in her reply: 1- they did not "disclose" or make it known during the sales process that there was only one key. Had they, we would have requested a second be made clear or a discount in price to cover the costs. 2- when the sales manager twice compared buying a used car to buying a computer at a pawnshop she then went on to encourage us to buy the "extended warranty," which would not have covered the cost of the replacement key, but certainly says volumes about their ethics. 3- It's also untrue that the faulty charger door was discovered "on delivery." Before we sat down to purchase the car, I attempted to open the charger door. Then Matt (sales guy) tried, and then Chris came and tried, and some other fella whose name I didn't catch tried. YouTube, the owners manual, and a credit card were all deployed to try and open the door. The reason we had to take delivery 2 days later, and why it was delivered to our home (with only one key,) was that I discovered the door was broken before we signed the loan paperwork etc. I have no doubt that had we made it off the lot without having discovered the broken door, Carr would NOT have fixed it, as evidenced by their unwillingness to replace the missing key. 4- Sarah T states that they offered solutions, but that we would only be happy with a free key. In fact they did not offer any solutions, only insisted that we should've known better. I now know better, and thanks to my reviews, so do other potential customers.

    Back in the Subie gang
    Rebecca B.

    After two exhausting weeks of frustrating car-buying experiences, I had pretty much given up hope of finding the right car without all the stress. Then my husband and I walked into CARR Subaru and met Hunter. From the start, the process was seamless and stress-free. Not only was Hunter knowledgeable, honest, and incredibly patient, but he and the entire dealership also helped us navigate some unforeseen circumstances that could have derailed the whole process. They went above and beyond, ensuring we left with a car I love. The difference in service compared to my previous experiences at other dealerships in the area these past 2 weeks was unbelievable. I can't recommend Hunter and CARR Subaru enough--they truly made ALL the difference!

    1st message says were good to go. Drive all the way there and recieve 2nd message when were 5 minutes away. Salesman admits this is shady AF

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    3 years ago

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    4 years ago

    Not great customer service here at all. My husband, who is black, felt discriminated by a sales agent and not welcomed.

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    Page 3 of 11

    Ask the Community - Carr Subaru

    Does CARR Subaru sell or install used tires?

    Yes they do and they do free flat repairs

    Don’t See Your Question? Ask Away!

    Review Highlights - Carr Subaru

    All my cars came from there and Joe Hernandez is great to work with and goes over all the questions I had.

    Mentioned in 25 reviews

    Read more highlights

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    Herzog-Meier Mazda

    Herzog-Meier Mazda

    4.0
    (261 reviews)

    I had a great experience here at this dealership this past weekend and was finally able to close on…read morea beautiful 2025 Mazda CX-5 Turbo Premium Edition in Rhodium White. After performing countless hours of research and watching a TON of POV videos on YouTube, I strongly settled on a Mazda even though I had bad experiences with this brand in the past. 90s Mazda's were horrendous due to their ill-fated partnership with Ford Motors (bad transmissions, etc.) so I stayed away from Mazda for over 30 years. Mazda has become a brand of its own in the last decade after it's separation from Ford restoring quality back to its lineup. CX-5 is no exception. Due to its Japanese-built reliability, quality materials chosen, simplistic design and ownership satisfaction, I went with this model over its other Japanese-branded rivals. I contacted many dealerships around the greater Portland area as well as dealerships as far down as Eugene and none of those places had the color and model I was looking for in their inventories. The current introduction of the 2026 models were soon approaching so the trim level I was looking for in particular were becoming scarce. The video reviews of the 2026 model were a big disappointment and practical turn-off due to the new design changes. I continued to check dealer inventories and that's when I discovered the trim I was looking for was still in stock at Herzog-Meier. They had 2 turbo's in white left in stock. After my inquiry, I was contacted by a young man by the name of Brody Heath. Brody was quick to respond through text messages followed up by some emails. What impressed me the most was the personal video that Brody created for me first introducing himself, the vehicle I was interested in and summarizing some of the important features of the vehicle. Brody went outside in the cold and shot the video for me on the same day I contacted him which I found to be commendable. The short video he created for me was quite impressive. 2 days or so later I made arrangements to visit Brody and test drive the vehicle. Upon our arrival at the dealership, the vehicle was parked waiting for me in their customer parking space and on the dashboard my name was printed on a bright-green placard. Immediately I felt welcomed to the dealership. Brody came out to meet us and we soon were off on the test drive and answered all my questions along with my daughters questions who happened to be tagging along with me. This all happened past sunset and we did a night test drive. Brody is the coolest guy you will ever meet. Very polite and respectful and always called me sir, very positive and always smiling! I told Brody that I would think about the car for a few days. After a few days go by, I decided to go back and re-test drive the car but this time during the daytime. After the test drive, I settled all my doubts on the vehicle and decided to move forward with the deal. I ended up with a little more than the deal that I wanted partly because I opted for the additional 7yr, 100K mile warranty which everyone knows is the dealerships way of recouping but nonethless the warranty is pro-rated if I decide to sell the vehicle. I found the price to be reasonable given that I've had to spending out of my own pocket on vehicle repairs in the past. This provided a little peace of mind but to each their own. You can decide if the warranty is good for you. Thank you Brody and Ahymon in Finance for making my visit and experience here pleasant and welcomed. I didn't feel any pressuring during my initial visit all the way through closing in Finance. Everything was transparent and honest.

    (I do want to point out that my only negative was the $299 'vehicle theft' charge on my paperwork…read morethat seemed to be just tacked on there without any explanation that I didn't see until I was signing papers to pay for the car. I should have made them take that charge off as I didn't ask for it and it wasn't disclosed before signing. Still a little peeved about that in an otherwise great experience--this was not from Tyson in sales but in another department.) I purchased my first ever new car after many years of only buying used cars. My son had such a great experience with his Mazda2 Hatchback - with the dealership and its service department and with the car itself, as it's been a great car - that I decided on a Mazda3 Hatchback too. When I entered the dealership, Tyson greeted me with a smile and offer to help, and I felt immediately at ease. I didn't have that feeling that he was going to be a high pressure sales person and to my relief, I was right! After looking at the cars there and doing a couple of test drives, I actually decided on a color that wasn't available at Herzog - however, they found my red Mazda3 Hatchback Preferred trim at another dealership and had it transported there. It's beautiful! During all the process of trying to decide, then finding the car and waiting for it to arrive, Tyson kept me updated via text. He quickly answered any question or concern I had. Day of purchase, he showed me everything in the car and how it works so I'm be familiar. Tyson's calm, friendly but professional demeanor helped a lot to take away my nerves. I'm very pleased with the entire process. I will also say that the dealership is very clean, bright, and everyone I had contact with was friendly, professional, and helpful. What a great experience!

    Beaverton Honda

    Beaverton Honda

    2.6
    (563 reviews)

    This buying experience was one of the best I've have ever had. We found a couple vehicles we liked…read moreand booked the test drive appointment. When we got there our assigned representative was ready and available. They had the vehicles already pulled up so we didnt have to roam around the lot forever in 100° weather. After we decided on a vehicle we started the financing process. The whole thing from start to finish took about 4 hours. They don't budget on their prices which is a little annoying but at least they stick to it. Melvin was our rep and he was fantastic. He was very cognizant of our time and our private information. He was really fun and easy to work with. These guys have terrible reviews but my experience was amazing and I would recommend purchasing from here. Maybe scheduling with Melvin will help with the experience.

    NOT A SATISFIED CUSTOMER. Stopped in at the service department to discuss issue with 2018 Accord…read moreEXL 2.0L and spoke w/Andrew. I explained a/c not blowing cold but Honda extended warranty on a/c and I wanted oil change. I also had concerns about transmission lurching/surging and explained what it was doing. I explained that I have brought up my concerns about the transmission before to both Dick's Hillsboro Honda and Beaverton Honda in past visits for oil changes and was told this is normal. I mentioned several internet searches about these 10 speed transmissions showed up frequently for that model year having the problem as I described. Advisor researched and said only bulletin was for a/c and nothing on transmission and that my car was not 10 speed. We scheduled appt. for oil change, a/c diagnostic and tranny diagnostic. He stated two seperate fees for both diagnostics and that if a/c condensor was issue then fee would be waived and covered under warranty. I later got home and did more research and sent this, Honda Service Bulletin (TSB) #19-091, issued on November 10, 2019, addresses 10-speed transmission shift quality issues in early production 2018-2019 Honda Accord models equipped with the 2.0L engine. [1, 2] Key Details of TSB 19-091 Fix: Software calibration update for the Transmission Control Module (TCM). Purpose: Addresses harsh shifting between gears and improves torque converter response. Symptoms: Harsh shifts/clunking noises (specifically 5th to 6th, and 8th to 9th gears). Delayed engagement. Rough downshifts. Shift lag during acceleration. Hesitation or a "rubber band" feel. [1, 2, 3, 4] Affected Vehicles 2018-2019 Honda Accord (10-speed automatic models, primarily 2.0L). Applies to early production models. [1] Additional Information Resolution: Many users report that this update alleviates, but does not completely eliminate, the inherently "clunky" nature of the 10-speed transmission at low speeds. Diagnosis: If a fluid service does not resolve the harshness, this software update is the next recommended step before considering torque converter replacement. Alternative Solutions: If symptoms persist after the update, some users have reported that "learning" to drive with specific throttle inputs (e.g., 25% throttle) helps, or that the transmission requires a long "break-in" period of 15,000-20,000 miles. [5, 6, 7] It is highly recommended to consult a Honda dealer to verify if your specific VIN is covered under this or subsequent service bulletins. AI responses may include mistakes. [1] https://rohnertparktransmission.com/vehicles/honda/accord/repair-guide [2] https://rohnertparktransmission.com/vehicles/honda/accord/repair-guide [3] https://static.nhtsa.gov/odi/tsbs/2024/MC-11010459-0001.pdf [4] https://static.nhtsa.gov/odi/tsbs/2013/MC-10112743-9999.pdf [5] https://rohnertparktransmission.com/blog/honda-cvt-transmission-problems-guide [6] https://www.accordxclub.com/threads/serious-10speed-issues.9268/ [7] https://www.reddit.com/r/accord/comments/1bmzquq/help_10_speed_transmission_question/ This was the response, Hey Karen. I looked up the bulletin 19-091 and its for the a/c condenser warranty extension. I tried looking up anything else in the Honda database related to transmission judder/acceleration issue and I could not find anything related. Your vehicle also does not have a 10-speed transmission so I don't think that article pertains to an Accord. 10 speeds are only in Honda odyssey's and Pilots that I'm aware of. I began to get worried about the statement of my car not being a 10 speed and was going to cancel but decided not to. The bulletin number maybe wrong or it maybe a broader range related. I knew it is not a recall or warranty extention but possibly a Service Bulletin concern. I asked to have tech check for TCM updates. Fast forward to repairs, a/c fixed under warrenty, oil changed, 10 point inspection done w/recommendations of brake fluid flush and transmission drain and fill along with hard battery reset. I declined reset and did one according to YouTube using accelerator pedal. I took car in early on a Wed., picked up car late day Thurs. then the car sat until early Fri. morning. I drove to Astoria, Oregon from Beaverton and everything fine. The car sat in lot from fri-wed. because everything within walking distance. Got in to start car and drive home and noticed noises from underhood. I called Beaverton Honda immediately and the response from service desk was, we can get you in tomorrow to look at it BUT there will be a diagnostic fee. I explained my car was just in there. I said I need it looked at so whatever. I was not happy and after stewing on it cancelled the appt. How many diagnostic fees do you want?

    Northwest Jeep Chrysler Dodge

    Northwest Jeep Chrysler Dodge

    2.4
    (465 reviews)

    Ahmed was amazing to work with from start to finish. He answered all of our questions thoroughly…read moreand honestly, and he felt more like a friend helping us through the process than a typical salesman. This was actually the fourth dealership we visited, and it was by far the most relaxed, comfortable, and low-pressure experience we had. The finance team, underwriters, and managers were also incredibly helpful and worked hard to get us a great deal while making sure we felt comfortable every step of the way. We walked out feeling confident and excited about our purchase instead of stressed or pressured. Thank you so much to Ahmed and the entire team for making this such a positive experience. We truly appreciate all of your help! -Mckee Family Edit: Due to distance, we did not purchase the warranty.

    I've financed around 15 vehicles over the past 5 years and own over half of them outright, so I…read morecame in expecting a professional, straightforward process. Earlier that same day, I had a frustrating experience at another dealership I've done repeat business with--but I still purchased a vehicle there. After that, I spoke with Andy at Northwest Jeep Ram. He seemed personable, promised strong incentives, and made it sound worth stopping by. I figured I'd check it out and potentially start bringing my future business here instead of my usual Jeep dealer. That was a mistake. Instead of a professional experience, I was met with unnecessary skepticism and told I needed to put down a $10,000 deposit due to "fraud concerns." There was no valid reason for this based on my financial profile or buying history. It felt presumptive and, frankly, insulting. I'm a business owner, I understand financing, and I come prepared. I don't expect special treatment--but I do expect to be treated with basic respect and professionalism. Andy, this part is for you: you completely misread the situation. You didn't just lose a deal--you lost any future business from me. I'll continue spending my money with dealerships that know how to treat serious buyers appropriately.

    Beaverton Kia

    Beaverton Kia

    2.6
    (231 reviews)

    This is by far the most professional Kia dealership I've ever visited. My family has never had a…read moregood experience with the Kia dealerships in California, so we hoped this time would be different and we were pleasantly surprised! I was searching high and low for a Niro with all the features and color that I wanted and I was turning up nothing but blanks in my local area. This dealership had exactly what I was looking for, but the only caveat was that it's over 100 miles from home. I communicated with a sales rep, Kristen, over the course of several days until I was able to make the trip. She made sure I never had any unanswered questions and kept me up to date on what was happening with the car. They were even nice enough to honor the quote I'd received from CarMax for my trade-in, which really sold me on making this deal because they acted like my time mattered too, especially after driving 2 hours just to get there. Other dealerships I visited didn't know much about the Niro, so I pretty much taught myself as I did test drives, but Kristen is extremely educated on the Niros and it was very refreshing to finally not have someone telling me "I'm not sure." She was very clear when explaining packages through the paperwork process as well, which I really appreciated not feeling like I was ever being talked down to. It was a great experience overall. And granted, it was a long day and a long drive but the excitement of finding exactly what I wanted was way more than the dread of sitting through the paperwork and travel time!

    -Passive aggressively told us just go home, when negations were attempted…read more - Do not want to talk about their asking price, and make you feel wrong for asking for a deal. - Thousands of add ons added without consent and left on even asked multiple times to take off. - Just so casually tried to make us sign a deal without even offering our trade in tax credit. Who was gonna get that credit Beaverton Kia? -For this type of behavior and attitude, your better off going through Carvana.

    Carr Subaru - autorepair - Updated June 2026

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