Food is good. Went in on a Friday afternoon service was really slow, only had one server working the area. Overall can't complain middle of the road Italian food read more

Food was very good. Our server, James V, was excellent. Friendly, efficient, customer focused. Pace of meal was perfect and server checked back with us frequently and kept water glasses full. I was disappointed, though, to see a dog WITHOUT a service vest at a nearby booth. It was at the table like it was a human child, and the man holding it was feeding it. Shouldn't a dig, even if it were a service dog, be on the floor? Made me wonder if a dog had previously eaten at my table. Health code? read more

I wanted Olive Garden but we were going to Sam's Club and Carrabba's was in the same plaza so we decided to go there. We were greeted at the door and had the door opened for us. We were seated immediately in a booth in the bar area so we got happy hour prices for appetizers. Our waiter, Bernardo was amazing, attentive, friendly, thorough, and efficient. He kept an eye on our drinks and refilled without us having to ask. Even the waiter from the next table over greeted us and asked how we were doing. Food was amazing, especially the mussels and fettuccine weesie. We paid and the door was once again opened for us as we left. The quality of service, food, cleanliness, and atmosphere is definitely 5 star worthy. Much better than any Olive Garden I've ever been to both in Arizona and California. read more

Was out and about and wanted to grab lunch so stopped at this spot. I was definitely disappointed there was only few people dining and had to wait very long time to put an order in. I ordered the Fettuccine Carabba and the fettuccine was good but the chicken was under cooked and made me sick. My mother ordered the lobster Ravioli and took one bite and spit it out. My kids both had spaghetti and meatballs and barely touched their food. Needless to say we were all sick within minutes of leaving this restaurant. Will never visit again. read more

Went here with the fam and service was great along with the food. Kid and I got pizza while my significant other got the spaghetti and meatballs. Wood fired pizzas were on point, spaghetti was great, and the choice of bread beforehand is amazing. My chika wasn't the biggest fan of the meatballs, and the price is quite high but everything else was great. Also, if you're an old fashioned fan you have to try their new fashioned. One of the better versions of the old fashioned I've had here thus far in AZ. Cheers guys! read more

We had been going to this location for 4 years. We purchase the Black Friday gift & bonus cards & many times went with or treated friends to a meal there, over the years. We are seasonal residents, so have a short window of time to use our gift/bonus cards. Recently, the manage, Mike, was terminated "mostly because he was allowing couples who attended with other couples to use their cards (more than one per table). The manager, Soyli, refuses to allow duo couples to use more than one gift card at a table. This problem happened tonight. We asked our server to request the manager, "Soli" to come talk to us. She would not come to our table. We have gone to other restaurants, who accept the gift cards (any number). Our friends agreed with us to go to the accommodating restaurants, where both couples at Rx allowed to put the gift cards on each couples tab. Obviously, this manager doesn't care if she lost our business, at her restaurant, or she would have, at the very least come over to our table & discussed the issue. We allowed our friends to use their gift card, reducing their bill by $10, tonight, but we will no longer be going back to that restaurant! Additionally, my husband's Salmon was over cooked & dry. This manager must have driven out the good chef, also. read more

The food is absolutely made to perfection every time! I love this restaurant! My favorite drink here is the Mojitos. This place makes the BEST mojitos i've had anywhere! Their bar all-around is excellent. My family and I dine at this restaurant very often and keep going back. Service is great too. Everyone is friendly and helpful. Keep up the awesome service! excellent staff! read more

So I have eaten here twice in the last 3 months. Both of my visits were beyond fantastic. The service was excellent each time. The most recent visit, Daylen, was our server, and was super. While the restaurant was a little busy, she was right on time with everything. I cannot say enough about the food, presentation, temperature, smells and flavors were beyond amazing. My steak is always prepared perfectly and the stuffed chicken breast was moist, packed with amazing flavors and textures. To say we were completely satisfied with our meal, is a major understatement. By far my favorite place to eat in Arizona. read more

Worth the wait. We did a to go order and everything tasted excellent. From the side salad to the fresh bread and the appetizer.

This review is totally based on a product purchased at the San Tan location. It's been a few years but I would occasionally eat there and the experience was fine. But I would also occasionally purchase their Marsala sauce, they would sell it separately, it was a quart size and cost around $10. Tomorrow is my birthday and the family asked what I wanted for my b day meal, I thought chicken Marsala sounded good. This morning my wife was asking our group text for a good recipe for Marsala sauce. I responded by suggesting my experience with purchasing at Carrabba's. She decided to go check it out and when she got home and had a pint size for $15 I was not happy. Since she had never bought it before it wasn't her fault, if I had been there I would have never bought it. I do understand that the prices of goods have gone up but this is a poor example of their product pricing. Will not be going back to Carrabba's anytime soon and certainly will not be buying their pint sized portions! read more

Some family members were in AZ for the week and on their last night we had a large group meet for dinner at this Carraba's. My boyfriend, Sister, and myself were the first to arrive and told the hostess we would have a group of 8 and she sat us at a large table in the bar section. We had a lot of room because the area was pretty empty, but the table was very high and the chairs we so awkward to move because they were all squeezed in next to the others, plus no space at all for purses so I had to put mine on the ground under my feet, sad face! I was smiling when I saw it was still happy hour and all drinks were half off. After a vodka cran with lime I was ready to check out the menu. There were a few apps also half off so we ordered some bacon onion flatbread to munch on while we waited for the rest of our party. Time passed and everyone arrived, but not our flatbread. Our friends and family ordered some calamari, and another flatbread. A few minutes later their calamari came out, still no flatbread! I asked and finally another waitress came out carrying it. It was decent, nothing amazing. I ate more of the calamari. After looking through the menu I decided on some type of chicken spinach stuffed pasta. Our waiter brought out some very heavy bread to dip in olive oil and herbs. I was eagerly waiting the main courses to come out, and about fifteen minutes later a woman came out calling my dishes name, I was ready for a plate to be placed on the table but instead I saw her empty handed. She informed me they were out of my dishes ingredients and they would not have another delivery of them for some time. This tells me two things, one they probably order this dish frozen and reheat it in the kitchen because how can a restaurant not have pasta shells, chicken, and spinach to throw together? Those are total staples. And two, our waiter was not on his A-game because it had been over FIFTEEN minutes since we ordered and he couldn't come out sooner to let me know? So then I had to quickly scan the menu and to be honest nothing else sounded even close to what I felt like eating so I just went with some combo of lasagna and chicken parm. Not only would I be waiting longer but I filled up on breads and drinks. When my dish finally did come out I tried two bites, the lasagna was overpowered with ricotta and totally turned me off. The chicken parm was alright, the breading was burnt black in some parts and the chicken was bland. The next time I saw our waiter I asked for a box and one of their after dinner boozy coffee drinks and asked him to not charge it to the bill in return for them not having what I originally ordered. He looked surprised and said he had heard about someone not getting what they ordered but didn't know it was me and apologized and said he would see what he could do about comping my drink. I don't know if that ended up happening because I wasn't the one paying the bill, but I was disappointed in their confusion. The coffee drink helped me leave in a better mood but not enough to make me want to return. read more

Let me start off by saying the employees were very nice. I was able to get seated right away as well and I enjoyed my ice tea, but that is where the positive experience ended. I took my mom to have dinner and we both ordered the Pollo Rosa Maria with grilled asparagus which costs an additional $1.50 and that is fine, however when I tried to cut it in half it was like cutting into hard straw. Then I tried to put a piece in my mouth and I had to spit it out as it was like chewing into hard straw... these were even skinny stalks. So the $17.00 cost for the chicken was just that.. just the chicken. No sides accompany this unless you want to pay more. The chicken itself was terrible tasting and super salty. I only ended up taking a small bite and was done. I had ordered us Ceasars salad and a shrimp appetizer. The lettuce was completely white and came drenched in dressing. Simply could not force myself to put any of that into my mouth. And the appetizer never came. I asked my waiter for the manager letting the waiter know that nothing he did was wrong well accept never bringing us the appetizer. Manager came and I delicately explained everything to him. He was nice and said they would take care of the bill asking us if we wanted to order something else. I just couldn't do it. I was already passed being hungry and did not want to risk waiting another 30 minutes or so for another meal. I definitely do not recommend spending hard earned money here. It was very disappointing. read more

Carrabba's Italian Grill - The Ceasar salad .. 9 mostly white lettuce drenched in dressing. Yuck! - Italian Near Me - Gilbert, Arizona

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They really focous on the grill part. The meul is full of griled chicken, meat and a fish item. There also are pizzas and pastas. My main grip with this place i having highly adulterated dishes, go to italy and fettuccine Alfredo means, noodles and sauce, no chicken. The theme is carries out thought the menu, in a poor attempt to seem original lobster, sausage or chicken is added to most traditional dishes. This left me a vegetarian with only a few choices, I went with the Grilled salmon (no sauce) with the garlic mashed potato. The salmon was a standard farm raised variety and typically over cooked for my tastes. The potatoes were decent as enough garlic and butter can make anything good. ($17) I did like the bread here but that is not enough of a reason to get me back. A long wait for mediocre Salmon at a less than stellar price. read more

The food is great but this location's customer service is poor. We had made reservations and specifically told the hostess and the server is was a birthday celebration. We were introduced by one server but only saw her one time after she took our drink order. The rest of the service was done by three other people and they had no communication among each other. It took about 20 minutes to get our salads then our food was brought out not even two minutes later. In the process of trying to make room for more plates my drink was spilled. I assumed they would bring me a new one but it never came. So eventually I had to ask for another one and the server asked me if I was serious. I have been to the carrabbas in chandler on ray and the 10. Everything there was FANTASTIC! I was completely thrown off by the gilbert location's poor service and how rushed they made us feel. They knew it was a birthday dinner but made the only memorable moment of the evening their poor service. I will never go back to this location again. read more

...and the 1 star is being super kind. My husband and I walked into the restaurant around 8:30 pm and was seated by a hostess that never made eye contact with us. Never. Then we were helped by a server that, and I'm almost positive, hates her job and doesn't want to be there. Again, no eye contact but whatever. We started off with the mozzarella- horrible. It came out still dripping in grease and the taste was of old cooking oil. I had the fettuccini and it was terrible. I've had better out of a jar at home. Our bill was stupid for the amount of crappy food that we had. I usually feel bad saying terrible things about a joint but not in this case. They should just shut it down. I am confident in my next statement- I will never, in my life, eat at this place even if it's between life and death. I'd much rather die. On the plus side, the water was cold. read more

Good Pasta! Great ambiance for a date night or friend get together... I forget what I had last time here but everything is usually pretty good here. Service is good and prices are decent... Check them out and you'll be glad you did... read more

We came here to celebrate a couple birthdays with family from out of town and WOW what an experience. Our server, Justin, was amazing! So attentive, personable, and really made our dining experience 5-star! Thank you Justin! We will be back! read more

Sad to give this place a 1 star cause I love the food, and every time I have been to any Carrabba's it has been amazing (food wise) but this specific one gets a ONE STAR FOR POOR CUSTOMER SERVICE. We got to the place and they said about 5 min wait, and since we have kids, that was perfect - if it was longer we would have went somewhere else....so we wait and wait and wait ... I go ask and they say they are working on getting our table. Long story short they forgot about us and we ended up waiting almost 45 min before we got seated....we decided to stay so long because we thought it was "almost ready" and did not expect it to turn out the way it did. Then the waiter got our food messed up - good thing everything on the menu is good because my wife got half of mine, and I got half of hers and then the waiter goes nuts trying to blame everyone else Very unprofessional! Horrible service and will probably not go back to this one again unless they convince me otherwise! read more

I've been coming to this Carrabba's for a few years, and I've only ever had one lackluster meal. The spot in Mesa isn't great, but this location is the most consistently spectacular eatery I've ever been to. The Chicken Bryan (grilled chicken with lemon butter) is as good as food gets. I always get it with a side of cavatappi, also covered in lemon butter, and a bowl of chicken soup. As far as appetizers go, I love the meatball ricotta flatbread, and the basket of bread they give you at the start of the meal is always appreciated. If you feel like quality Italian food, this place can't be beat. The food, service, and ambiance are second to none. read more

Earlier this evening my boyfriend and his friends came here for an early dinner everything they ordered was good. My boyfriend got my order to go I got the veal chop with marsala sauce in the cavatappi amatriciana. Unfortunately my boyfriend get it look in the to go container and before he left but whatever they put in there was not the real pork chop. I was really looking forward to eating that really disappointed that my order got messed up. read more

What place does one order from two days in a row? Carrabas, that's the place. When I eat Carrabas I feel like I've been eating bad Italian takeout for years and am getting schooled. Our first visit we had such a good experience, we felt the standard experience we were given was above bar compared to other places in the area. Our order was checked by both the host and the manager, we we comped sodas while we waited and the vibe seemed genuine. Second time in we ordered online and that experience was just as clean and efficient. The food, man the food is so good. Side salads, seafood dishes and that fresh bread with herbs and olive oil. Just yum. read more

We went to Carrabba's for dinner, we love sitting at the Pasta Bar by the kitchen, and that was where we were again this time. Our waiter was Kevin, super friendly, we have had him before in the past. However, we were not as frequent at Carrabba's as we should but he recognized us, and we recognized him as well. We must say, he was pretty nice, and knowledgeable, great smile. As we were sitting there, Jay (assuming he's a manager there, always by the kitchen managing the food) brought over a sample of the appetizer. Plus he was also very friendly. You can tell that both Jay and Kevin are very genuine. We love being there, it was like being at our family kitchen. We got to watch the interaction of the staff members in the kitchen and all the wait staff, you know this is a good place to be. then our food came out, my fiancé was in heaven, because Trevor the grill master that night did a perfect/wonderful/awesomest job on his steak, since my fiancé is very picky on the steak, as am I. Please give a big kudos to Trevor! We had never been disappointed when we come here. Then at the end, as we saw some dishes came out, we started to ask Jay what they were. A few seconds later, Jay surprised us with a small dish so we could try. WOW!! We were wowed by Jay!! Thank you so much!! You guys have a great staff here. We will definite come back more often, because you all treated us like a family. Thank you for being YOU. read more

We took my sister to her FAVORITE --- Carrabba's Italian Grill. The spiedini de mare (shrimp, scallops - oh my) the staff is awesome the food is even better. I recommend it to everyone! read more

I don't expect a lot from chain Italian restaurants (which begs the question why did I go here...because the place I wanted to go to is closed on Monday) but surprisingly it wasn't horrible. The wife had Pasta Weesie. Except for the name, it was actually pretty good although when I tasted it I found the mushrooms in it to be a bit salty. I had Chicken & Spinach Cannelloni not bad. As an aside, Cannelloni, normal name for an italian dish as opposed to Pasta Weesie...see was that hard? For reasons I'm still trying to figure out we ordered Italian Sangria. First, Weesie pasta and now Italian Sangria. What's that all about? But aside from my cognitive dissonance with their naming convention for things on the menu the only thing they should really rethink is the whole Italian Sangria. Way to sweet and had a weird cinnamon after taste. Granted cinnamon was one of the ingredients in the drink but between the sweetness and the cinnamon I'll be real happy if I don't end up gacking the stuff back up. So to summarize, food not bad. Sangria, something to take a pass on. read more

We love this place! They have a great shrimp & scallop dish and the bread is outstanding. We always ask for Spencer because he's a great waiter and makes us feel at home. Carrabbas is one of our favorite places for dinner. read more

8/24/19... Todays dining experience was exceptionally wonderful. THANK you Manager J. And Hanna. They provided exceptional customer service and I am privileged to say that I spent my 22 year anniversary with my husband here. The food was amazing and beautifully presented. Thank You Carrabba's for an unforgettable evening. The Canolli cake is amazing. Monica and Ulyses Rojas read more

We realize that if we want some good Italian food, our hands are pretty much tied. For my wife's birthday, we wanted something a little more than Oregano's and a little less pricey than Tutti Santi. Let's face it, Carrabba's is just that middle man and their recent advertising spree had our mouths watering with images of plates filled with authentic looking Italian delights! What we received however was a cross between what I would expect Astronaut food and Jail food to taste like. Before I unleash my furor, I would like to say that there were a few positives regarding our experience. 1. The kids loved the mozzarella sticks. 2. The bread was piping hot. 3. The water and the drinks were cold. 4. The pasta portion of my wife's dinner was hot. 5. The waitstaff and manager were "nice". Starting with our server, she was nice enough but I am certain that she had neither washed her uniform or her hair in the past two week and on a 4-top, was handing us our drinks rather than placing them on the table. Who cares right? Terrible service is the norm here in Gilbert. At least she was nice. When our appetizer arrived, the calamari was literally inedible. It wasn't burned either, it was a light golden brown in color. Of course it is frozen calamari, of course it comes in a bag... We aren't sitting on a pier in San Francisco, I get it but I swear, this bag had been sitting open at the back of the freezer collecting every bit of flavor the other foods had to offer while simultaneously losing every molecule of moisture. This stuff tasted like cardboard... origami calamari anyone? The manager graciously took the calamari away from us and gave us more mozzarella sticks... deep fried luxury right there. Sadly, he had the nerve to offer us more calamari. I could go on and on but the bottom line is that the food was sub-par. Worse than my already low expectations could handle. Now, I fully understand that managers and cooks are people too but the managers really need to step their game up at that location. 1. Make sure your staff look professional. Not disheveled, greasy and dirty. 2. Look at the food you are serving. My calamari was paper thin. My chicken Marsala came with 2 half full scoops of (instant?) mashed potatoes and a double (not cut in half) chicken breast covered in overly salty, non-cooked off raw wine tasting "mushroom" sauce. 3. Cover the salad in the walk in... the grated carrots tasted like EVERYTHING in the walk in. I doubt that anyone deliberately did anything to sabotage our meals just the same as I doubt anyone thought they were doing anything wrong... which is the most frightening part. read more

Let me start off by saying John S. Is an absolute gem at this location. You will be lucky to have him as your server. I have had their linguine and creamy clam sauce and enjoyed it. Last night, we enjoyed their happy hour specials which included perfectly fried calamari, shrimp scampi and chicken wings. 1/2 price liquor as well. Hats off to this location for their great service and equally great food. read more

Five star for the food. 4 star for the service. Our waiter was great at first. The problem is, he like to walk by and see how far along you are in the appetizer before getting the salads, then waiting the same before getting the main course. He waited to long between the appetizer and salad, The meal was awesome, after dinner coffee also very, very good. There were a few glitches. Hostess seemed a little lost. She was cleaning off some tables and wiped all the crumbs from the table to the floor. She did however sweep up some of the mess on the floor. I have a sensitive sense of smell, not good when one of the waiters was wearing to strong of cologne. I like a short wait between foods, but he missed the mark between app and salad. I Will definitely go here again. read more

Bridget the hostess was so rude. We had a party of 10. She stated that they could only put 6 at a table max. I asked if we could have 2 tables with 5 people each table. She kept insisting only 6 Max at a table. Again I asked (and 2 more times) can we have 2 separate tables with 5 people. She was so rude we decided not to go there and would discourage others in the future. I'm sure the food was good but we never made it to that point. first impressions are important. read more

Giving one star because of the great food. I've been at this restaurant a few times and is one of my favorites but the staff needs some serious improvement. The second time I went I was sitting on our my table for 15 min and no one came to offer drinks or take care of our table (the restaurant wasn't even that busy) I just got up and left then, I tried ordering catering and the manager was so rude to me like if I wasn't gonna pay for it. Never going back!!! I prefer to drive all the way to Scottsdale or Chandler. read more

Bringing this down from my original 5 stars. Spaghetti was really overcooked. I'll still try ordering carry out again and am hopeful that we get a better meal. read more

Great food and great service, I was stationed in Italy for over 4 years and loved the food and the Country. This place is the closest place to authentic Italian food I have found in the state of Arizona. The Mozzarella is authentic and fresh. My wife loves the Caprese. We now go about Once a week to get our Italian food fix. read more

This place was honestly pretty good. I went to this restaurant not knowing what to expect because I usually go to Olive Garden. But I ordered the fettuccini Carrabba and it was easily better than olive gardens chicken Alfredo. It was delicious. Screw Olive Garden, this is my new home. read more

This place is so bad. I can't believe I let myself come here again. Daughter had gummy Alfredo. I had a Jenny Craig portion of chicken parm. Totally pathetic. Wife had lobster rav with so little sauce she had to order more. All served by an untrained 18 yr old. Never again. read more

Carrabba's Italian Grill - Who shrunk the chicken parm? - Italian Near Me - Gilbert, Arizona

Had a complaint about how the chicken was cooked. They could re cook it but it would take 40 minutes. Apparently you go to the back of the line if you need your food fixed. Or they could over cook the current chicken to burn off the seasoning that my wife didn't want. Well I wasn't going to wait 40 minutes. That is some BS. So we had them wash the current chicken. Will not be back. read more

It's the only chain we ever eat at... and we always sit at the pasta bar. Love the Chicken Bryan and Chicken Rosa Maria. Deeeeeelicious!

This is our favorite Italian restaurant. I had the Polo Rosa Maria. This dish is absolutely outstanding. My wife had the grilled shrimp and scallops with lemon butter sauce. Again, another winner. The staff is an stunning accompaniment to the in incredible cuisine. I could not ding them on a single thing. read more

We have been loyal Carrabba's customers at the Gilbert location for years. During our last visit, the proprietor Soyla passed us three times and never even spoke to us one time. Our bar servers were awesome. On the other hsnd. We have become used to feeling like family at Carrabba's for 20 years and this sucked. We are proud of local business proprietors, but not this one. Her staff is loyal to customers and does their utmost best. We can only hope for the best. We started at the very first location of Carrabba's in Mesa and it has been our go to best place for every celebration. read more

Amazing food as always but the portions have seemed to have shrunk drastically. I usually split with my daughter and that maybe why??! At $17-$20 a plate I would rather take my money to The Keg and enjoy a delicious steak. I still love this place as the food is delicious and the service is great but the cost for what you get?? Not sure it's worth it anymore. read more