I love these monthly cocktail dinners! Me and my husband never miss a month! Angelic and the crew at Carrabba's on Baymeadows are unbelievable! We love the hospitality and the service is amazing!!!! Never miss a month! NEVER!!!! And we love Ray as well.... read more

Bourbon dinner featuring Uncle Nearest Bourbons. 2 cocktails, 2 straight bourbon. Crowd of about 120! Service was attentive, food very good. read more

My how this brand has completely gone into the shitter. I truly hope they fail, shut down and a business that appreciates their customers and doesn't treat them like low priority assets takes their place. We tried to order from this location this past Saturday. It did not work out. Things we tried to order were out of stock in the app, so I thought it mght be good to call the location and ask. That was, in retrospect, a horrible idea only made worse by corporate contributing directly to the problem. After I called the restaurant, the person that answered did not know what menu items were 86. I asked if someone else might and she placed me on hold. Another person picked up and also did not know, so I asked if I could spend with a manager. Mind you this was already over 15 minutes into my call. Zachary picks up and I ask him about the 86 items. He denys any all all responsibility and claims the local restaurants are unable to assist with inventory or app orders. I ask him to have the operating partner and regional managers call me back. I used to mystery shop for this company and this would be absolutely unacceptable. Since I didn't believe Zachary was going to pass along my message, I also called the Mandarin location and asked one of the managers, Alexis, to assist me in escalating to the regional. She took my information and assured me someone would call me back on Monday at the latest, but hopefully earlier. Fast forward to today. 3 days have passed, 2 of them being business days. The promised call-back deadline has passed. My issue is still fully unresolved. I call the North Jacksonville location back and ask to speak with the operating partner. They are not available and I ask for the manager on duty. William andswers the phone. I tell him the situation and instead of being helpful he insists that if Zachary was supposed to pass along the message that he did and that someone would call me back. I ask him if he would please reach out to the regional and express my displeasure directly, and he again refused. Obviously this location sets very low standards for leadership when it comes to customer care. Even more so William seemed to putm his professional reputation on Zachary, who did fail to pass along my requesdst on Saturday as promised. Since William was an unehlpful asshole, I called the Mandarin location to follow up with them. Fortunately, Alexis was working this evening. She confirmed that she called the North Jacksonville location after our call Saturday and made sure Zachary understood I was wanting a call-back from the operating partner as well as the regional manager as soon as they were available. She also sent requests on her end, I believe by email. She was incredibly apologetic for the lack of any response from the managing partner of the north Jacksonville location and the regional manager. I asked if the regional is usually so unavailable and she admitted to not ever having to reach out because they take care of things before they ever escalate outside the restaurant. Unfortunately, north Jacksonville is run completely differently and has been since they open. We always get the shittiest version of businesses on this side of town. Experiences that would be fully unacceptable in any other part of town, are tolerated, possibly even encouraged here and apparently under very little leadership in general. I would very much like to speak with the managing partner and the regional manager still. However, because they have demonstrated a high level of uncaring and incomeptence, I'm not holind my breath. I'll call corporate tomorrow and try to get the ear of an Executive to see if they also don't give 2 shits about the company they are leading. I did already send an inquiry through their website with no reponse and did leave a message with their customer service and no call back from that either. Please Carrabba's, call me. And please, train your staff. Zachary wasn'y equipped to be left in charge. Neither should have William. Why does this location always love to shit on their customers? read more

Just called this location to inquire about having a dinner for my son. I spoke with Bernice who was very personable and answered all of my questions. Looking forward to a great meal and experience for my son's 18th birthday. See y'all soon. read more

I've been coming to Carrabba's for many years. It has definitely changed over the years. Overall it has been a go to restaurant. This location has its good days and bad days. But I'm judging it on todays service. As were coming in it didn't look busy at all but the Hostess said they were serving a 35 seat table in the back so they were short with servers and it would be an extra 15 minute wait so we decided to sit at the bar. Not our first time doing this. I recognized our Bar tendor who served us the last time we sat at the bar and she's very attentive. They serve warm bread wraped and the server presents a small plate with seasoning on it and pour olive oil on it to dip your bread in. Delicious. We never have room for an appetizer so the bread is all we need to start with especially if you get an entrée served with a salad. They were featuring a Beef Short Rib in Marsala wine sauce on Garlic Mashed potatoes with sweet carrots so that was my pick for the evening. Overall the dish was delicious however some peaces of my short rib had a crusty edge and not tendor throughout the meat. But the flavor I'm used to was spot on. It wasn't overly fatty either. My wife usually gets a pasta dish and she got the Shirmp and Scallop alla vodka. It's too soupy for me but she enjoys it. Overall our visit was pleasant and I had nothing to bring home. read more

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I absolutely love this Carrabbas! The events are top notch! This was my third and favorite so far! My favorite part is you get to try food that is not on the menu. The proprietor is so knowledgeable and welcoming! He really makes the event fun. You don't ever leave hungry! Looking forward to next month! Cocktails! Love how they have the logistics of the meal so worked out! Stacy who takes the take home orders and payment is a machine! She has her job down to a tee! read more

Carrabba's Italian Grill - Event menu - Italian Near Me - Jacksonville, Florida

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Went at lunch had panini Italian an wife had the steak panini with soup an salad . My only issue is the host was wearing a face mask my issue is he sick or is he just scared of people. We are no longer in the pandemic an if he needs a mask he should not be working in a restaurant! The restaurant was very clean and comfortable. The waitress was good read more

Well , this is a good Carrabba's. Service is so good. There are some problems. Gum under the table, hole in one of the bathroom doors, mold on sink , and my son's pizza tasted kind of weird but that's ok. Overall, this Carrabba's is better than the orange park one. read more

I ordered a pickup from Carrabbas at airport and the food was horrible . The pasta was overly seasoned, very salty. The bread was hard and the crab cakes were awful . I threw it in the trash and end up eating a peanut butter sandwich. Not sure who was the cook between July 15 & 16, but they need to have a word with that person. read more

Always a wonderful experience with Dave and his amazing crew for wine dinners! The front of the house manager personally came out to greet the crowd making a very personable and intimate visit! read more

Camymus Vineyards Wine Tasting was incredible Cassidy started us of woth bar cocktails and then we rolled into the pairings with the wine read more

It isn't enjoyable, to put it mildly. I find myself questioning why I keep returning--oh right, it was the gift card I received. There was a time when this location had everything just right. However, with each visit, I've noticed a decline in both the quality of service and the food. read more

2nd time in a few months we've had bad experience. Pasta was over done the first time, second time the plate looked are premade, my fettuccine carrabba was in a mound and all stuck together chicken peas and mushrooms were thrown on top. We won't be back for a third time. read more

This was my first visit to a Carrabba's in years and I was not disappointed. Tyler was my bartender and he was a gem to be around. The service was great and since it was late at night the restaurant was beginning to close up but still cozy and welcoming as always. The food was delicious and the drinks were even better. Check them out if you're ever in North Jax, won't be disappointed. read more

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We love Carrabba's! We go on Wednesday nights and an occasional Saturday. Pam is our favorite bartender. We look forward to seeing her on Wednesdays and the food is always GREAT! They have a new flatbread that is perfect for a smaller dinner. I get the Margarita flatbread. Crispy and simple just the way I like it. AWESOME!! Service is never a problem and we call it Cheers at the bar! Everyone is always welcome! read more

I always get the Pork chops and OMG sooo good and juicy. Best Pork Chops ever!!!! So addicted. i get them at least once a week

Adam was amazing!!! Delicious food and excellent drinks. Fast service and reasonable prices for the food quality. Will absolutely be back

Ambiance was nice and service good. Menu had good variety and our food was tasty. We will definitely go back again, I have a birthday coming up soon. read more

Wonderful place to meet for dinner, wine and fun... enjoy the wine dinners, meet new friends

I think the bartender was a bit overwelmed. As i approached the bar she said in a negative tone its going to be awhile. She wasnt lying it was about 15 mins before she got to me. Bartender hsndling the bar and the dinning room seems to be too much and service suffers overall read more

Crab cake appetizers were DEVINE!!!!! THE SAUCE/SOUP WAS SO FULL OF FLAVOR The pickup / curbside service was amazing. They came to my car to give me the status. read more

typically very happy with our experience. Today we had a reservation for 6pm and didn't get sat until 7pm. It's almost 7:30pm and we still do not have drinks or bread. My kids are starving. Here for their Mom and Me event and they are out of Prosecco. It has not been a great experience since the start. read more

May 2,2025 This was our first visit to Carrabba's. Initially, we were heading to Chipotle, but we made a last minute decision because they are right next door, to just sit and hang out. It's about a quarter to five, so we beat the early dinner crowd. Perfect for an after work relaxing meal with my son after dealing with rowdy students on a Friday. The service from the start was mid, despite there not being very many people, but I'm hanging out with my youngest son, so we aren't in a rush. We order crab cakes and receive the bread, salad and soft drinks. I ordered an additional drink because I wanted to try the strawberry lemoncello. A different server brought a smoky kind of drink to the table, but I told her that we didn't order that. She never sat it down and left. Remember that. We ordered our mains, my son ordered lamb chops with Alfredo, and mashed potatoes. I say to the waitress that I will like that exact same order, but as a to go order for later. She debated with herself whether she should put it in now, but tell them to make it later or to just wait all together. She decided to wait because it wasn't busy. I ordered the trio. We ate just a few bites of our meal and asked for to go boxes. She brought the boxes and the check. My son paid the check and included for her a $30 tip. We sat waiting because we needed the to go meal. After he paid, I asked to see the itemized check and that's when I discovered that not only had she not included the extra meal, but she added that smoky drink that we never placed with her in the first place. How did that get added to our bill? I told my son to always check before just paying. Then thinking back on this whole experience, she never once came back to check on us or ask how the food was. It was other servers refilling drinks. I had to flagged her down to ask about the bill. She made her way to everyone else to check on them, but us. After telling her about the errors, she was like , I will put it in as the $10 entree and it won't take that long. By now the restaurant is packed. We sat there for another 30 to 45 minutes with nothing else. No drink refills, water or anything!! We are just sitting there! I was pissed! When she finally brought the meal, it the lamb chops, broccoli, and a small container of mashed potatoes. This is not what I initially ordered. She was totally incompetent for this and my son STILL tipped her the $30 on the reprinted bill. We chose to visit and spend our money here. I want the service and quality for my money. I'm good on Carrabba's and she benefited from my son's generosity because she definitely didn't deserve that tip! I let it slide because it's rare that I get to hang out with my son on a Friday before I head out of the city, and I didn't want to ruin our time together complaining about her service. I will do it here. read more

I have been coming to the wine dinners for years and they are awesome. David Gandee is an awesome host.

Something I ate here gave me food poisoning.. I only had appetizers including the calamari, shrimp focaccia & the luna ravioli. Service was kind of slow & it wasn't busy. First & last time at Carrabba's. read more

I haven't been to this Carrabba's in a bit but the Johnny Rocco Salad left me a little disappointed. I love the dressing because it's light and doesn't overpower the salad. Today the scallops and shrimp were over seasoned and very salty. Typically there's just a light seasoning on it. I was there for a book club meeting so I didn't say anything to my waitress. She was very attentive and just a real peach. We all loved her! I asked others how their meals were and they were pleased. I think if I had said something, they would have remade it for me. This has never happened before so I'll be back to try again. It's one of my favorite menu items! The strawberry lemonade is delicious! read more

Carrabba's Italian Grill - Johnny Rocco Salad - Italian Near Me - Jacksonville, Florida

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Horrible, spaghetti had barely any sauce and no meatballs. I ordered it with meat sauce and meatballs. read more

We had lunch at the Carrabas on Bay Meadows last Thursday. We had filet mignon with mushrooms, soup and salad. The steak was tender and delicious! Our servers, J.J. and Alex went out of their way to accommodate us. Highly recommend. read more

Great food and service great food wonderful food I love this place coming back tomorrow

This felt like a bar instead of a sit down restaurant. Staff was loud and obnoxious. The broccoli was overcooked The server didn't bother to top off my drink as the glass stood empty until we left. read more

Carrabba's Italian Grill - The place felt more like a bar than a I sit down restaurant. The staff was loud and obnoxious. The broccoli was overcooked - Italian Near Me - Jacksonville, Florida

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I've been meaning to leave this review . . . when I visited last time (several weeks ago), the martini I had was especially tasty. Then, the fettuccine Carrabbas was the best texture I'd ever had. Manager Will introduced himself and asked how my meal was--great job, Will and team! read more

I highly recommend asking Chef Will to prepare your meal - my order was initially incorrect, but he personally remade it and it was outstanding! read more

excellent food to enjoy Mother's Day. she enjoyed every bite for brunch. excellent food to enjoy Mother's Day. she enjoyed every bite for brunch. read more

First off, does this place even have a manager? If so, they are not doing their job. Both of my two stars go to the wait staff and back of the house. They are working together to provide a good experience, my issue is the condition of the place. Let's do a walk-thru. Before you get to the front door has the boss noticed the five packs worth of cigarette butts out front? How about how dirty that red concrete has gotten (again with weather worn butts and this time trash as a highlight)? Inside, the staff is missing a table cleanup helper. I saw one trashed table sit the entire time we were there untouched. The floors throughout are a mess and the men's room is disgustingly dirty. Food was a solid 4 stars, our waitress a 3.8 stars but the lack of cleanliness is the killer here. Two star gift. read more

Love Carabba's. I know, I know, it's a chain and not real Italian food, but I love our River City neighborhood Carabba's. They always have the best service and the food is always better than other Carabba's restaurants locations. read more

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Told my partner I wanted Olive Garden and he said this was better. Needless to say I was surprise since I've never been here. Plenty of seating and the customer service is always great. Nice music to enjoy under a dim light while you enjoy your meal. Love their moscato! read more

Boy at door never greeted us, he looked at us and only asked "table for 4?" Not friendly at all. All our different soups / starters we ordered were cold. Pasta was nice. Service was ok. read more

If you are looking for a great place for lunch try Carabbas on point meadows. Food was out of this world and staff ,Brandon and J J, we're incredibly attentive to our needs. And it was not just us. They were caring for every table with the same enthusiasm. Definitely will return. Great experience!!! read more

I have not been to a Carrabba's in quite some time and I was fancying their Pollo Rosa Maria. We had some time to kill while waiting on a flight so we thought we'd give it a try. BIG Mistake! This chain has gone down hill, small portions compared to a while back and my son's chicken parm was inedible. So disappointing. Our waiter was very attentive and offered to comp the chicken parm but we decided not to do that. Ambiance is unremarkable but it was 5pm. It cost over $100, not worth the money at all. read more

Great food and service. Our server Jennifer hustled and got our food to us quickly. Food was our normal amazing Carrabbas food. I had the chicken trio and garlic mashed potatoes So good! My wife had the filet with the Bryan (goat cheese) topping and loved it. Great meal tonight when we were needing to get some sleep before an early flight.. read more

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