If there was a choice I would give them zero stars. This place has very poor customer service. I ordered brain masala and halwa puri. The food came in installments. Brain masala was not fully cooked. When I told the owner he didn't bother apologizing for bad food and service. I would never recommend this place. -1* read more

Spoke to Fawad he took care of us. Excellent service. mint lemonade is their best drink.

NEVER EVER ORDER FROM THIS PLACE, very unreliable we ordered food at 9 pm today via Uber Eats and never got the delivery, I could see that 4 Uber Drivers went to Pick up the food and all of them were unable to pick the finished order finally then the restaurant cancelled the order and changed th status of the restaurant to closed We have 3 kids starving and waiting for food so buyer be aware and avoid this'll place like the plague I can only imagine how good the in restaurant service should be, the city should send in a team to investigate their kitchen and also Uber Eats should take them off their platform read more

Don't even bother stopping by here, my family and I came here as it was the only halal restaurant around us. right off the bat, the place was dirty, napkins on the floor & dirty table cloths. We waited patiently for someone to clean the tables but had to ask for assistance ourselves. After ordering we waited for our food for like an HOUR!! The place was not busy fyi and other tables around us that came later got their food first. The food started coming out at different times and we waited so long for our Biryani. I would not be coming here again very disappointed with customer service and cleanliness read more

This place 8 years ago used to be amazing, it wasn't too spicy, the chef was amazing and made the food so nice. I went back here and the food was the spiciest thing ever. Whole chilies and it was burning going in and out.the worst place ever. read more

This place sucks! They took my money then said they don't have what I ordered them they tell me they do but it will take 40 min & the lady at the register was so inept I decided instead of trying to switch for another item I'll just cancel & go somewhere else And meanwhile a young girl asked a couple of times for a plate & the same lady told her to go ask someone else while she had a stack of paper plates available right behind her. Terrible read more

Literally the worst experience either. I asked the lady at the register if they had the kat a kat and she said no. So then I asked about the chicken and they said yes. My family got their meals and I went there and asked. She said it was my fault that I didn't verify on the screen, so she's technically telling me that I needed to verify she was doing her job. And she put something that I literally never even mentioned or ordered putting the blame on me that I didn't say anything. The lady was giving me attitude. My dad went to to speak to the manager and he told my dad there is nothing they could do. I work hospitality and I've dealt with disgruntled guests and we always made sure they were well taken care of. Heads up, this place has gotten in trouble by health inspectors for not being clean. read more

To be fair the food is delicious. However , slow , inefficient and unprofessional service . The hijabi server had an attitude and kept rolling her eyes . Mahmoud: you may have great cooks , yet excellent customer service remains important. Chinese restaurants are everywhere and little things make huge difference such as greet customer service . read more

Manager has a bad attitude and the food tastes horrible. Do not go. Save yourself a trip.

Don't go here if you want your order to be right in the first 3 tries. Or if you're expecting any kind of service. The guy at the counter was rude and completely uninterested. Short quick answers and no help. Didn't apologize for mutiple mistakes they clearly made. Miserable people should really get another job instead of spreading it to paying customers. But I guess ownership doesnt care for that here. That said, by the time you get everything you ordered (if they don't mistakenly give it to someone else first) it's decent food. The fresh squeezed orange juice was really refreshing. Lollipop chicken and chaat were good too, and the naan were fresh. Chicken 65 not worth trying. In the end, with so many similar options to try- their horrible service makes you think thrice before going back. read more

See all

Ordered takeout last week while I was visiting the area. Ordered a seekh kebab( 2 kebabs included) a naan and two ground beef samosas. Before paying, asked if the kebab comes with ginger and onion and the lady in hijab who took my order said yes. She also stated that the kebab comes with a naan however I was charged separately (deceptive and dishonest). When I picked up the order and brought it back to the hotel, I find one slice of tomato, one slice of cucumber and NO onion or ginger. Portion size was pathetic for the price ($10) 1 kebab was half the size of the other! No consistency. and the owner/manager (male) was very intrusive asking what hotel I'm staying in, when I mentioned to the lady that we are just in town visiting. Overall I do NOT recommend, and will not return. read more

The food was spectacular..service was amazing and Fawaz was very nice ... the desert was delicious ... will definitely come again

The owner is a complete di**h**d. I asked one question and he told me to look at the picture and it will help me and help him. (I asked what a Karachi kulfi is,it looks like a stick) I was about to order and he just walks away, comes back and takes someone else's order behind me. What can you expect from a Pakistani desi who has no manners, very typical. The bathroom smelled and had no soap. Again typical. The food- dark meat in the mix grilled was stinky. The Bihari kabob was not tender and the seekh kabob literally looked like he sh*t it out and put it on the plate. Literally still sitting here and my stomach is churning after 3 bites of food. Leaving it all. read more

We stopped in yesterday as we were missing Pakistani food and you can only have so much food at Disney. Everything we ordered was delish!!! The chaat to the imli chutney to the bihari! read more

This facility is not worth it. About a few weeks ago I ordered chinese food from here & the lunch special said "ALL PLATES COME WITH FRIED RICE" therefore; i ordered lunch special lo mein & it came with fried rice. The older gentleman assisted me & it was nice; I'm guessing hes the owner. This time around, i ordered the same exact thing, but to my surprise it didn't come with the fried rice. I called back assuming it was a mistake & it would've been handled but the person who picked up the phone (the son I'm gonna believe) was very rude & assured me that I was the one in the wrong. When I clearly had the menu in front of me with the information. I don't recommend anyone to attend this place. It isn't updated, Its poor service & the vibes are really bad. The staff seems to be annoyed by the customers & its always a hassle to get the food correctly. If i could give them 0 stars; without a hesitation i would. read more

After seeing the owner's treatment of customers and poor attitude, I am changing my review to 2 star. Rude behavior and just obnoxious, definitely not a good combination for service industry. read more

I had to wait about 10 minutes to have someone to take my order bc the owner was just on the phone the entire time. and i just got a samosa chaat TO GO and it took 40 minutes. at that point i could've gone else where or just stayed and ate the restaurant (probably would've been there for 2 hours for an appetizer). read more

What is wrong with people who say this place is good??! Yuck. I've tried this place a couple of different times visiting Orlando. Every time, I convince myself it won't be that bad. I've had everything from the Chaat, samosas, chicken tikkah, biryani, aaloo paratha, and mithai and can't say a single item was decent. Only the Naan is good. I feel really bad for Orlando people who have to eat this level of desi food. Restaurant staff are oddly rude, and the place isn't the cleanest. Typical desi hole in the wall with nasty food. Hope they try to improve!!! read more

Been here first time and worst experience ever. Ordered food and got it in "Bits and Pieces". The owner or whoever it is on the counter doesn't respect customers, he should learn how to TALK. Well if you wanna spoil your whole vacation in orlando, DO NOT SPEND YOUR LAST DAY EATING HERE, i repeat DO NOT. read more

The food was absolutely delicious and very fresh. It was a tiny bit on the oily side but that's how it would be authentically served. I had Paneer Masala, my friend had Chicken Biryani, and we also had a samosa. The quality of the food exceeded our expectations and the restaurant, though a bit older, was clean. My first experience was great, and when you're eating at a small restaurant you have to have realistic expectations. Things may be slightly different from visit to visit, but that's just how small restaurants are. If you want a well oiled script, try Chipotle or Waffle House. I travel a lot and suspect this is a place that more local Pakistani people tend to eat because the food was authentic, which for me outweighs any potential service issues. I read some other reviews where people complained about service, but I get the impression that most people are expecting the typical American experience where a restaurant fawns all over you and then people actually write the review based on their emotional experience instead of how good the food *actually* was. Our service was like warm. It was efficient, they didn't try to make any small talk. They were clearly there to serve food and we were there to eat it. That's perfect for us. If you're looking to feel important, this isn't the right place. If you're looking for delicious authentic Pakistani food, you'll definitely find that here. read more

I had ordered 'keema paratha' and it was the worst i ever had. why? the paratha was over cooked and burnt, meat was very dry and totally tasteless. Didnt eat it. Manchow soup was terrible. Sweets (coconut, mango, colorful barfi) were not tasty too. Dal-tadka was all-right. I didnt visit it again. read more

Food was fast, delicious, and inexpensive. Some employees did not speak english so just know if they just look at you with blank stare lol

Very bad service, expired old food , over priced and very bad experience not recommended at all

Overpriced and dirty restaurant. Don't waste your time and money here. I'd go somewhere else if I were you

Absolutely amazing! Their chicken kabob and Bhirani are made fresh with the right spices and bold flavors. Order ahead of time so you don't wait too long for any takeout. read more

this one is for the underdogs out there. Chaat House is a Pakistani eatery, sitting on Orange Blossom Trail just south of the SR 528 / Fl Turnpike interchange in a small strip mall. A sign out front proclaims that they have the best spicy gyro in Orlando. There's no turning back. Inside, the restaurant's walls are painted vibrant oranges and saffron yellows. You order at the counter, next to a impressive glass display case of Pakistani bakery treats and desserts. Looking around the room, there are giant photos of their menu items adorning the walls: the Lahori Chicken, Spicy Gyro platter, chicken wing platter, and various chaats all over the place. My partner order the Shawarma platter, a large plate of basmati rice, herbs, and shawarma meat, a spiced mixture of beef and lamb. Quite delicious and probably the one of the best items on their menu. skip the bun kabob On another occasion, I went for the Spicy Gyro platter with the Chaat House special seasoned fries. The spicy gyro was not as spicy as I had expected or proclaimed, but tasty nonetheless, and it was huge. all in all, a place to try for a different cuisine read more

See all

This one star is even before I got my food served. Even if it will come out the best try can do, they lost all points for the service they have/don't have. The cashier put our order on hold while she took a phone call without excusing herself and had the audacity to stay on the call while we wait for her to complete that order in the middle of taking our order. The whole order taking process was lame and her attitude was flatly careless. After the order I asked a sole server walking around for a cup of ice, didn't even turn around to answer and ignored the obvious confrontation to which I didn't react and just waited till the food to show up to ask for the cup of ice again. Organizations and management such as give us a poor name and a low image inspire of strides taken by our countrymen back home, how we wish they would take a lesson or two from the hard working citizens we interact with daily. Note to Owners:please train your staff to learn the basics of courtesy and good customer service. Obviously you have put in $$$ and hard work to build and run this establishment and you constantly promote your business , it will work and benefit in the long run if you would care to sit with your staff and show them the most important and crucial requirement of any food establishment. Hopefully this reaches you in time before you end up on the recovering end of many such disgruntled customers and that's not the best advertisement you want. Good luck read more

Chaat House - Menu busy but service lazy! - Indian Near Me - Orlando, Florida

Food is scrumptious!!!! I mean delicious. Amazing. Perfect. Costumer service on the other hand. AWFUL. Like sooooooo bad. The workers are disrespectful, rude, and literally mean to all customers. We came from out of town and the workers treated us like SCUM. We love the food, so we went back again and called ahead to order some food. WE HAD TO WAIT AN HOUR TO MAKE THREE BURGERS; DESPITE CALLING A HEAD OF TIME. insane. They take an ungodly amount of time to prepare the food and the place is always crowded to the point you don't get a table. Overall,great food and horrible customer service. read more

This little gem of a restaurant is nestled in a strip mall off OBT near the Sam's Club. It serves amazing food at a really low price. My favorite here is their Bun Kabab, which is a Pakistani version of a damn good burger. Its unlike any burger you will have had before as its usually found served by streetside carts in Pakistan. Its spicy and flavorful. They also have any interesting variation on the roasted chicken known as the Lahori Charga, which is palatable to those seeking less spicy fare. Their menu also includes gyros, chaats, steaks and traditional Pakistani desserts. I have taken loads of my friends to this place and they too have fallen in love with it. read more

Overall, Chaat House has delicious food and a huge variety of items to select from. There are all American items like burgers, fries, cheesesteaks. There are Pakistani specialties such as nihari, Lahori chargha, and falooda. There are also hydrabadi dishes such as chicken 65. There is a big selection of different kinds of chaats that are very yummy. There is a big showcase full of mithai and their falooda is beautifully decorated and delicious. I've been to Chaat House several times in the past year and half. Like another reviewer, I too waited a while to leave a review because I wanted to give the restaurant a fair chance at redeeming itself on the service I've gotten most of the time. The manager on duty is always friendly, however the staff needs significant work. One time I went, I got my entree within 10 minutes but none of my friends food hadn't arrived so we sat and waited 15 more minutes for the other platters to arrive. By the time their food came, mine had gotten cold. Finally we got our appetizer last and they forgot to serve our dessert. This is the gist of most of my visits. Why does this happen? They say it is because "Grilled/fried items (kababs, tikkas, french fries) take longer to cook." That's absolutely no excuse. In other restaurants when one person orders a steak and another orders pasta, their food is still served together! Getting entrees at all different times ruins the dining experience no matter how good the food is. In regards to forgetting our desserts...once they ended up giving it to us on the house which was nice of them; other times they say, "Oh, you didn't get it?" and serve it then or pack it to go. I've asked for condiments/spoons/water/napkins and have had to wait over five minutes every time. This time the excuse was that the server who I had asked has a hearing impairment. Albeit, he was wearing a hearing aid, so he may have hearing trouble...should he really be serving tables?!?!!!?? When I asked for red chutney he said "okay" and literally disappeared! The manager on duty walked by to ask how the food was, we told him it is good...but we've been waiting forever for chutney. He then told us we asked the wrong person...that guy has hearing trouble. So the food is good, but service needs improvement, which is why I gave it three stars. read more

Visiting from DC after 6 years, we were hoping to have the same customer service and delicious food. We ordered a bunch of other items including Tava chicken. The dish was served as bone in chicken with buttery gravy and tasted like chicken makhni. The owner Bilal was consistent that this is Tava chicken. We told him Tava chicken is dry dish with boneless fillet with bell peppers and onions. But he was adamant that this is what he said. He said " I know my menu and my chef. If you want to eat it go ahead and if not I cannot help it". That was such a rude behavior we have never had from Chaat house in the past. They need to learn how to solve the situation in a polite manner. read more

Food is really good. The chaats are on point. The gyro is really good and so is the chicken tikka, nihari and sweets. The bathrooms are always disgusting and it's definitely not the cleanest place. read more

This place has horrible service and rude staff. I watched an auntie wait for 15 minutes to get some help and I waited for a long time to put in my order. Food came out in time and it tasted fine. I will never return since they treat customers like shit. read more

My bro lives in Orlando, and whenever we visit him, my dad makes us come to Chaat House. My dad hates sit-down restaurants where there are waiters, have to give tip, etc. so this place is good. It is very casual and somewhat homely, since pretty much all the workers and customers are Pakistani. Another good thing is that it is in a Pakistani shopping plaza, so you can go to Apna Bazaar after for grocery shopping, or go to Apna Andaaz for $7 eyebrow threading in the same trip. The food is mostly good, but non-Paki items like gyro are to be avoided. We came here for breakfast too, and had halwa/puri/channa plates. Way too heavy; I guess I'm not a fan of desi breakfasts. Mithai (mit-tye..cant spell this ish) is good; we took 2 kilos to go. My fave is akhrote halwa (walnut halwa square). Bathroom is horrible, no t.p. and when my mom told the front people that it needed to be cleaned up, the cashier said the boy who is supposed to clean doesn't listen to her, and the owner is in Pakistan so no one is cleaning it. Seriously what the heck.. So in all, it is like a typical Pakistani place-- food and prices are good; service and bathroom are subpar. read more

Very bad experience. Visiting from out of town. Order biryani, bun Kabab and some other food. Biryani and bun Kabab was not fresh at all not sure how old they have been keeping the food. I told the owner about the food and he got upset and rude to me. I had a family with me otherwise I will give him the right answer. I will give them zero for everything. Never ever go to this place again. read more

Owner is very rude towards his staff and customers. This place deserves 0 stars. Lost a long time customer. He is arguing with customers and yelling across his restaurant, when the line is going up to the door with one person working the register. Place does not get cleaned at all, this is the bathroom in the newer side of the restaurant. I can only imagine the kitchen. Quality has gone down as well as customer service. I also saw a roach crawling out the food area into the main restaurant and will be reporting this to department of health. read more

Not the cleanest place I have eaten but overall urge food was authentic and spiced to perfection. We got a chaat and chicken masala. The chaat was ok I didn't know it was going to be cold but it tasted great. Lightly flavored yogurt and spices. The chicken masala was amazing hot, full of flavor and the naan was to die for. We got dessert and chai and they were delicious. Our services was wonderful and very informative. I would definitely would return. read more

Chaat House - Dessert - Indian Near Me - Orlando, Florida

They charge 15% service charge when there is no service. You stand in line 10-15 minutes before placing your order at the cash register. You get charged 15% before even receiving your food. The food is average at best. The Dahi Puri Chaat is their most famous dish; 4/5 for this dish. Menu is too big, added Chinese too. So what food can they really be good at making? Basically a hole in the wall, so don't have high expectations with food. read more

Chicken Biryani and Chicken Tikka Boti is the best Ive had in Orlando. Ive tried several other restaurants and these are the best hands down. Table service was not the greatest when I ate there a few years back, but the food is sooo good, I just order to go. Love. Love. Love. I'm a foodie who loves well seasoned food. Try it, you won't regret it! read more

Never again late and inaccurate order not really clean at all this is my seventh time checking in but I waited on my review just to be more objective with my review read more

Chaat House - Made me late to work food never came and I always try to give them some excuses but I can't anymore never again - Indian Near Me - Orlando, Florida