They have good customer service and the people are very friendly and respectful I love getting the…read morecaramel Frappuccino

Bought 2 gift cards $25 each on July 15/2026 Gave them as…read moregifts, turn out they did not add any value to the cards, paid in cash check #692460 Went back to the store to complain, upon receiving the information from a middle eastern employee, a blonde girl jumped into the conversation very aggressively saying YOU MUST CALL CUSTOMERS SERVICE. I kindly asked to step aside as I was being helped, she repeated now yelling YOU HAVE TO CALL CUSTOMERS SERVICE. Again madan I need you to step aside I am being helped by the nice lady. She walked away and gave a dirty look.

Delicious coffee and friendly service! Marcus was the barista and he was very kind and asked us to…read moretry the coffee before we left to ensure it was up to our standards! I ordered an iced Mocha Tesora extra creamy, light sweetness, and oatmilk. Super delicious and some of the best coffee I've had! I also got the everything bagel with one cream cheese. The bagel was good and thick, but I would recommend getting more than one cream cheese because of that. Great quality and price!

The vibe is cute spacious open. Great for working/studying. My personal experience has been that…read morethe service is off and on, and therefore the drinks are off and on.. the afternoon crew for whatever reason just seems more outgoing and relaxed maybe because they're not as busy with the morning rush. I tested a theory out. I've bought multiple drink drinks where I've tipped.... And I'm a usual tipper. And then I had a few times where I didn't tip just to see if the drinks were made differently. Sure as shit they were loaded up with ice to the top, very heavy and you only get a few sips of the drink... so I'm paying almost 8 dollars for ice. I told myself I was gonna try their entire menu because for the first time in years I actually fell in love with some of their coffee. But after having now six terribly made drinks and three perfectly made drinks. I think I know that the bad out weighs the good and I'm gonna become a once in a rare moment customer. They don't need me clearly they have enough people craving their addictions. Lol. It's just disappointing when you find a place that you enjoy going. But you keep feeling ripped off every time you order. I tipped 6 out of the 9 times just to see about the ice and I don't know if I can chalk it up to coincidence any more. Anyway, I guess it's a blessing in disguise to save money and go back to making my coffee at home. I will say Philz has good marketing though. The way their menu presents. Their drinks is nearly exactly what you get which I love visually. I think the brown cups are perfect because you can't see the coffee or the ice inside of the cup. Places like Starbucks have these extravagant photos, but you never get a drink that looks like a photo. I don't know if you have but I never have. So anyway, the three stars is basically just an average of the overall service. I've gotten not amazing not bad, but definitely could be better.

I hear they are under new management and no long affiliated with the one off of Clayton Rd in…read moreConcord. But that one is never open anyways. I assume it's true because their cup sizing has changed which I'm sadly disappointed. It's more open space/spacious and I had to create a new rewards account. Drink menu names changed slightly on kiosk and on the wall. They don't have that tacky shelf with plush, stuff, Knick knacks, for sale anymore. Drink still good, I don't think recipe has changed. I heard, then seen it for myself, the instagram post and stories shared by friends, of people dancing and partying at the shop late nights after hours. Then when I went in, also still had the sign up that said they did dance concert or hosted DJ nights at the shop. But Im also assuming it was under the old management and they must've got caught something doing something illegal or something they weren't suppose to be doing. The minus one star is for the cup sizing. Bring it back! Main reason why I love coming here, a good price for big cup size. Now it's like every other boba shop. Which is fine, but I won't go out of my way to come get boba here like I used to.

Milk Tea Lab is now under new ownership at this location, and having been visiting this spot quite…read moreoften throughout that time I've become more than familiar with the quality and expectations of this place. This was my first time visiting them again since the ownership change so it's been a minute. What I see here now is just depressing, not just because the place was empty, but it's now devoid of anything that felt like a spot someone would want to hangout at. No music, when I got in there was one person waiting for their food and nobody was even at the front counter for minutes before somebody finally came out from the back. Ordering is just through the kiosk now, which isn't a bad thing. The part that was really rough was the reason why I even came here; the boba. I got a regular milk tea which now they only have a single size. I miss the extra large size they used to have, but oh well. The next issue comes with how much the boba actually costs. They may have gotten rid of the extra large cup sizes, but they're still charging the almost the same amount for it in a much smaller cup. What a deal, right? And we get to the actual drink. When the person making the drink after receiving your order finishes within a minute of making it, it's never a good sign. Why is that? Well, they had premade jug of milk tea ready to pour out for your tasting pleasure. When you have a premade jug of milk tea, it's never a good sign. While I've had them at other places that have done this before, and it's ranged from bad to mediocre, the one here at Milk Tea Lab, now, was in a word, rancid. It was incredibly gross with absolutely no redeeming qualities to it. I generally try not to be so harsh, but this was really not it and I couldn't even finish the boba because of how bad the milk tea was. It's sad to see how big of a dropoff this spot has become compared to what it used to be. This isn't like when they first opened where there were only 2-3 boba spots right next to them. Now there's at least a handful of options within a few minutes away, and dozens of spots within a mile or two, and this is what they're pushing out? It's a shame but this Milk Tea Lab which was their starter store is no longer a place I would ever go back to for boba. It's time is now past with this new ownership.

Second year of celebrating Smoothie Day at Jamba Juice and their $1 Mango-A-Go-Go or Strawberry…read moreWhirl Smoothie. This store has their act together. Person at the door was responsible crowd control - keeping it to 10 people max in the store. The smoothie makers were bringing out trayfuls of smoothies to a counter to the side. After ordering, we took our receipt and picked up our smoothies at the counter. The employees were running a well-oiled machine to get quickly through the long line of people. Very impressed. The smoothies themselves - extremely good for $1. If I had to pay full price on these (my real opinion), I thought the Mango was very good, but a little on the sweet and runny side. The strawberry was a little lacking in flavor (almost no strawberry, a little banana) and too icy. After drinking two of them halfway, we combined to make a half mango/half strawberry, which turned out really well.

A friend recently told me that Jamba just isn't what it used to be, and it's got me thinking…read more They're right. I started going to Jamba Juice when they first moved into the Crescent Ave location in Pleasant Hill, when I was still attending the Teen Scene in Pleasant Hill Park. It's certainly been a minute since those days, and while I've been to this location three times this year, I don't know why I keep coming back. I think I'm searching for something that no longer exists - a reasonably-priced, fruit-packed meal in a cup. It feels like each time I go to 'Jamba' (now ostensibly not a Juice place), the menu looks more and more like a fast-food dessert menu - which I'd have no problem with if I weren't wanting the good old Jamba Juice of yore. I'm now finding myself browsing smoothie recipes on the Internet, ready to dust off the blender. If you're in a pinch with the kids & need a quick sugar fix, Jamba will cut it. If you're looking for relative health, ditch the waffle-whip bowls & stay home.

The boba was so good and the service is very nice. They also never mess up your order and the…read morepeople always smile. The boba is one of the best boba I've ever had. They also put a movie and the movies are always kid friendly.

The Taro Milk and Passionfruit Tea were quite good. The two girls who work there seem to make them…read morebetter than other ShareTea locations. Service was accurate. Ambiance clean and nice. Parking was outside.

Best chicken popcorn and boba!…read more We love the lychee boba, Basil popcorn chicken mango smoothie with popping boba.

A family member and I had a little over an hour to spare before my next appointment, so we decided…read moreto grab some milk tea while we waited. The first thing I noticed about this T4 location is that they have way more items, especially snacks / meals, on their menu. On a different visit, I ordered their chicken katsu menu to-go. It turned out to be quite delicious and filling. The staff are friendly and very knowledgeable of the menu. My family member took quite a while to look at the menu and choose her drink, but the staff didn't rush her or get irritated. Just like any T4 location, the drinks and the egg puffs are delicious. I ordered the roasted oolong milk tea with grass jelly and pearls (0% sugar), which was delicious. I can't recall the other fruity drink I ordered during my second visit, but it was quite refreshing. Seating is limited here. There are maybe 3-4 tables with some seating; however, the first time I went, two of the seating areas were taken by teenagers who were laying across the seats, preventing any other patrons from sitting there. 4 out of 5 stars.

Fast and friendly service! Space is very clean. Today we got a brown sugar latte and ube latte…read moreiced, they were both very tasty. If I am back around the mall and need some coffee- I will definitely come back and get coffee from here.

Very delicious and good since i love coffee highly recommend you can bring family as wellread more

Pacific Bay Coffee is one of my favorite coffee shops. Whenever I want a great latte, this is the…read moreplace I choose because they always make it perfectly. The staff are kind, welcoming, and make me feel at home every time I visit. Thank you all for your excellent service and for serving such wonderful coffee. I appreciate you!

Great coffee shop with local hang out vibes. It smelled so good when I walked in and they have a…read moreDietrich coffee roaster full front and center. Big menu. I grabbed a regular latte, but was suggested to try the biscoff latte on my next trip. Sounds like a great plan to me Parked in the parking garage and walked over. Please come and create your one adventure.