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    Fields Lexus Glenview

    3.2 (64 reviews)
    Open 6:00 am - 8:00 pm
    Updated a few days ago

    Services - Fields Lexus Glenview

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Fields Lexus Glenview Photos

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    Recommended Reviews - Fields Lexus Glenview

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    Reviews With Photos

    Part of the lounge area
    Kate S.

    I hadn't been inside since they completed the renovation....dang, it's nice. I was overwhelmed. I came by yesterday for an oil change and tire rotation and opted to wait (and work) in their new lounge. First, they have a chef that will make complimentary made-to-order omelettes (omg). I knew they had a cafe but I thought that meant like snacks and stuff like they used to have, not actual meals. I don't really eat eggs anymore, but I was super tempted because it smelled amazing. I probably would have taken advantage of that if I hadn't already had breakfast. (But now I know for next time). They also have lunch options later in the day, from what I understand. They also had a big cooler with various ice cream options. Plus, coffee, teas, pastries, etc. (And the coffee is quite good!) They have a nice range of seating options (sofas, table/chairs, highboy tables/stools), so I was able to set up and get some work done. But, all the bells and whistles don't really matter if the service isn't great -- ultimately you're there for your car to get repaired/maintained, so all the aesthetic vibes won't matter if they don't do quality work or aren't nice to work with. The service was, as usual, phenomenal. They were quite speedy since I was there first thing in the morning, so it only took about an hour. My service advisor was Marvin, and he was very helpful, and Sindi at the cashier station was lovely to chat with as I forked over my $160 lol. I also appreciated that they offered to swap out my license plates, as the state of IL sent me new ones to replace my outdated plate design months ago but i don't own the tools to do it myself and was waiting until I visited someone who had them. Marvin saw them on my passenger seat and asked me if I wanted them to do it. I appreciated that. A+ vibes, A+ perks, and most importantly, A+ service.

    My car
    The Golden C.

    From the moment I got there everything went smooth. Kevin checked me in and had a loaner waiting for me. Couldn't ask for smoother transaction and when I picked up my vehicle it was very clean. Thank you Kevin

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    6 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    5 years ago

    Horrible service car wash and multi point check service they do nothing just open and close not checking ... never again never

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    4 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    4 years ago

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    Page 2 of 2

    Ask the Community - Fields Lexus Glenview

    Review Highlights - Fields Lexus Glenview

     Employees are very professional and the general service manager Anthony and Jeff were very helpful and respectful.

    Mentioned in 7 reviews

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    Fields Chrysler Jeep Dodge RAM Glenview - 2025 Jeep Wrangler

    Fields Chrysler Jeep Dodge RAM Glenview

    (267 reviews)

    I purchased a vehicle from this dealership on 2-26-26. Inquiring about the truck & setting up the…read moreappointment with the salesman was easy. The salesman, Robert, was not pushy or aggressive with a lot of unnecessary contacts between the few days in between the inquiry & the appt. Robert the salesman & Kevin the manager worked with me & my budget . The whole experience was very positive. I recommend this dealership.

    STAY AWAY!!! Warning!! Brought my 2019 Jeep Cherokee…read moreOverland for an oil change and to have the ABS light sensor addressed. After an hour in waiting area (expected) service tech comes back and tells me that there is an oil leak (gasket) AND I need to replace my four wheel drive. $7985 estimated for repairs. They could have it done within a week if I leave it. Thanked him for the recommendation but I would take the vehicle back and schedule another appointment. Received car back and ABS light STILL lit up. Not even addressed. Called dealership as I was driving home to tell them the light was still on and was sent to voicemail. Never heard back Brought car to two ASE Certified mechanics who both came to same conclusion. No oil leak (drips from oil change) and four wheel drive is perfectly fine outside of recommending fluid needs to be changed. This was three years ago and engine is running perfect and have engaged the four wheel drive numerous times with zero issues. Fast forward to last month, Jeep needed suspension work (indicator light) addressed. Three mechanics all said that I needed to take it to dealership. All I could think of when each said this, don't trust Fields. Finally found a mechanic that fixed it. Happily paid him $4K as I knew he would not try to make a fast buck and was honest with me.Trust matters in any transaction not dollars. If Fields even reads this review, last four digits of my vin is 1917 to fact check my last visit and your recommendations. Beware of doing service business with this dealership.

    Fields BMW Northfield - 2026 BMW X3

    Fields BMW Northfield

    (305 reviews)

    Julio was fantastic to work with. From the start, he really listened to what we were looking for…read moreand didn't try to steer us in a different direction. He was efficient in locating the right car and made the whole process feel smooth and straightforward. What stood out most was how helpful he was in answering all of our questions--knowledgeable, patient, and easy to talk to. It made a big difference in what can sometimes be a stressful experience. Highly recommend asking for Julio if you're looking for someone who is attentive, efficient, and genuinely helpful.

    I brought my BMW to Fields BMW Northfield on January 15, 2026 for a recall. The car was running…read moreperfectly fine -- no noises, no issues. During the recall, they broke a VANOS bolt and had to remove the oil pan. While the engine was open, I agreed to replace the eccentric shaft sensor and paid ~$700. From there, the experience went downhill. They claimed my axle threads were damaged and quoted me $1,800 -- despite zero prior symptoms. After I pushed back and contacted BMW NA, they suddenly "fixed" it at no cost. Then I was told the car was ready. Within minutes of picking it up -- still on dealership property -- the engine developed a loud, aggressive rattle. I immediately returned it. What followed was a constantly shifting explanation: "metal in the oil" "just scratches" "failed bearing" "previously disassembled engine" "not our fault." At multiple points, they leaned on "prior mechanical condition" and ownership history, even though the car ran fine before their work and failed immediately after. That timing speaks for itself. It also took far too long for management to get involved. Early communication felt dismissive, and I had to push repeatedly just to get clear answers. The story kept changing depending on who I spoke to. At one point, I was told I needed to pay for a full engine replacement. After weeks of escalation and involving BMW NA, they shifted course. Final outcome: * Used engine (~93k miles) * 90-day warranty (engine only) * $1,100 out of pocket Yes, the car now runs fine. But that doesn't excuse how this was handled. This felt less like a transparent diagnosis and more like an effort to avoid responsibility until pushed. And as a final detail -- I picked up the car with the gas tank basically on reserve (~11 miles left). I'm not expecting a full tank, but after everything, that level of care says a lot. Bottom line: the car is fixed, but the process was inconsistent, reactive, and difficult to trust. If you service your car here, document everything and be prepared to advocate for yourself.

    Fields Lexus Glenview - autorepair - Updated June 2026

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