This is my first time ever walking out of a restaurant before my food was served. My wife and I sat there for over an hour waiting for our food. We asked our waitress what was taking so long for our food to come out and she said "I don't know". We saw several tables get seated, food severed, and leave before our food ever came out. We also waited over 20 minutes for our basic order of coffee and water to be served to us. We are extremely patient and understanding when it comes to staff shortages during these times, but this was just a bad experience not due to being short staffed. I see why the reviews are bad here. We will not be coming back to this location. read more

Decided to try this place so we stopped in. Choice was 20-30 mins inside (new place so it's to be expected) or open seating on Patio so patio it was. We sat down and started going thru the menu. 15 mins and not even a hello or what would you like to drink. We decided to turn in our menus and leave. The manager or whoever the guy was when I turned in menus did ask if he could do anything to make it better and I said no thank you and that we were leaving. Advice to new establishments, have your upper management cruise the restaurant and make sure that everyone is tended to promptly. Zero stars would be given if possible. read more

Very good! Satisfied every time. I heard the Carnitas breakfast burrito is going to be discontinued which sucks tho read more

Hair in our food twice. have to wait to get a clean table. Food just ok. Chicken salad has enormous amount of raisins. Dirty atmosphere. read more

The food was delicious and the atmosphere was very welcoming. Our waitress, Shelly was Great!! Not only the waitress, but the General Manage, Karan was awesome. Lastly, I need the Morning Meditation drink at home, so I can drink it everyday. I will be back. read more

Good food, fast service. Customer service is very good at First watch. Would definitely recommend this restaurant.

I've tried to like this place and given it a few chances. But I have finally decided I will never be back. I ordered food to go. Like every other time, food items that I paid for are left out. Can't get anyone to correct the order because they are busy. I already waited an hour longer than the time they said it will be ready (just to get cold food) so there is no way I'm waiting another hour to get the order corrected. Oh, and the scrambled eggs! I understand the eggs being smaller but I've scrambled cage free eggs and they never end up this little. And I can't imagine they shrink this much from scrambling! I literally ordered 5 orders of 2 extra eggs = 10 scrambled eggs and it looks more like 4 eggs. The soup was about 3 tablespoons. See the pictures. This is exactly how the cup of soup came and 10 scrambled eggs. I don't mind paying for food and tipping extremely well but this is definitely not worth $95. Note.....there are a lot of empty tables but I guess they are busy with to go orders maybe??? Terrible all around. I'll never be back. read more

First Watch - 10 scrambled eggs really shrunk! - Breakfast & Brunch Near Me - McKinney, Texas

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Very disappointing experience. Party of 5 (2 adults and 3 kids) and was told the wait would be 20-30 minutes. It took an hour before we got sat. Generally no motive to clean tables and turn tables around. Also seemed to be lacking wait staff, and did not see a manager once. If the manager was there, they had zero presence or control of the dining room. Food was fine. We've dined at FirstWatch in Florida all the time, but definitely a different experience in Texas. Given the other local breakfast places around, we would recommend going somewhere else that can control the Sunday morning rush a bit better. read more

Awesome service!! I love First Watch! The atmosphere was great! Had breakfast with family this past Saturday and our server Shelly was amazing! she was very helpful in helping us decide from the menu. The food was delicious. The general manager Karen also came by our table to make sure we everything is ok. That million dollar bacon is amazing!! I recommend to all my friend/family! Go check them out. read more

the food was great and so was our server, shelly! she made sure my friend and i were taken care of and whatever we needed, she was there :) awesome experience because of her! read more

Had such a great experience as always and Jennifer took care of me . She was so kind , helpful , and friendly . The food is always delicious and fresh! If you have not been here , go check it out ! read more

Great food and staff. Love the eggs Benedict! If it's busy, food will NOT be hot. Just go when it's slow. read more

Million Dollar Bacon......are the only three words you need to remember! I think a great breakfast location is just the best thing on the weekend and First Watch doesn't disappoint! The menu is extensive but not so much that you can't decide. The dishes are unique but also traditional breakfast fare. Our service was great and they just been opened a week! The entire staff was on point! I had the protein plate which was just as the menu described and plenty of food to share if needed. If there is anything you take away from this review it should be just three words....Million Dollar Bacon! read more

Great service this am. Christmas Eve day. The food was great and came out quickly. We also got checked on by management without request.

Really enjoyed this new location! Food was really good as well as service was pretty good. Loved the carrot crush seasonal juice! read more

First Watch - Carrot Crush juice! Yum!!! - Breakfast & Brunch Near Me - McKinney, Texas

First Watch is such a lovely place. The decor is cute with random doors hanging from the ceiling and it's got a very country rustic industrial feel. It's all very fitting with the vibe of the place and the mostly friendly nature of the staff. The wait on a Saturday morning for 2 was nonexistent. Although we nabbed a spot on the waitlist through Yelp, by the time we got there, checked in, and sat down, we were already standing to head to our table. Our waitress was okay. She was very off at the beginning and instead of taking my order first, she tried to take my husband's which he insisted I go first because he's sane and a gentleman -- I'm not sure what the waitress was thinking with that move. Nonetheless, she warmed up towards the end of our meal. The guy at the front who I assume runs the place was fantastic! A great burst of energy for a lazy Saturday brunch. The menu is not as diverse as I'd like but they had 2 different French toast options so that was a plus for me. I opted for the Floridian and it was quite good. I also ordered eggs and their seasoned potatoes but ended up giving my husband the potatoes because the menu didn't say it included onions and I wasn't in an onion mood. My husband got the biscuits and gravy and wolfed that down so he was having a great time. Besides the meal being pretty good, the only negative was that it took ~30mins for our food to come out, so that was a bummer. You can tell this place is still kind of new because in the hour plus that we were there, we saw soooo many dropped silverware from the waitstaff. It was kind of cute and became a game like "do you think he'll drop that? ... I win!" At 1 point, my husband had to grab a dropped knife off the floor because the guy was balancing so much and was so wobbly that he couldn't stoop down to get it himself. Not a big deal, but it kind of exposes the "I don't have it fully together yet" nature of this place. Overall, the meal was great, service was touch and go, but it was a nice change of pace and I think they have potential. read more

A big shoutout to Shelly! Wonderful, unobtrusive service, great food and correct as ordered, all delivered with a smile. Thank you from five happy customers. Attractive decor. Definitely would return. read more

The service was great and the open setting was really nice. Alex was an awesome server and made our experience great! Would definitely recommend this location to a friend. read more

We have been visiting this place since it opened and it was incredible and over the last 6 months the service has started lacking, food wait is long (even when not busy) and we've gotten cold food every time. I'm not sure if managers changed but I wish they would go back. read more

This location the food was excellent, the server Shelly was tentative, friendly, helpful, nice,kind ,and knowledgeable .I meat the General manager Karan who was very friendly, nice , walked around and greet the customers which I liked. That location I will continue going to. I felt a grea spirit there. Location McKinney off of Custer RD. read more

Great spot, fresh delicious food with healthy options. Service is great as well. Nice size servings read more

First Watch - Skillet Hash - farmhouse was amazing! great service, fresh hot food, Great spot with healthy choices! - Breakfast & Brunch Near Me - McKinney, Texas

Aaron, Maddie and Cassie were super nice and the food was excellent !! Great service and great food!!! And super clean restaurant and just perfect everything read more

Ordered thru Door Dash. Ordered breakfast and it was delish! I had the hash and hubs had the omelet. Arrived fresh and was so good! Will definitely order again! Thank you! read more

What a beautiful wonderful open comfortable place. Love the atmosphere the waiters and waitresses were outstanding and the food rocked .MillionDollar bacon unbelievably good everything was fresh and delicious I don't know where they got their eggs from(chickens in the backyard )Nothing tasted like that in ages. Just great. Be sure and make a reservation because there was a wait but it was well worth it read more

This is the 1st location of a First Watch I've ever had a poor experience at. And now, I've had it twice. First time, sure, bad day, NBD. But I'm thinking this is the norm. Hostess was rather rude upon entry, I felt like I was bothering her and she was very short with me when she could be 'bothered'. The waitlist thing is ridiculous -- I know, COVID times, but our time was triple what I was told when I got on the virtual waitlist. Was seated at a sticky table. Waitress took a long time to come out, coffee then took a long time, then coffee refills took a long time. Food took a good 45 mins or so get out and it was obvious it was sitting under heat lamps for a while. The waitress was polite and the food was edible -- that's why I'm giving this two stars. I won't be back to this location ever again though. read more

Very average and overpriced. This was our family's first visit and we were excited because of all the hype. The food was very average at best and the French toast I had was overdone or at least one slice was. It was so overdone it was hard to cut even with a knife. The potatoes were hard and some burnt. The biscuits and gravy were okay and so was the waffle. At check out they charge you 18% gratuity. We had a party of four so not even a large party. Usually tip more than that anyway but just the fact that they automatically put it on your bill was a little outrageous. Again this place was just OK I'm very overpriced for what it is. read more

Food was great as always! However today the host at the front was discouraging us to come in because "kitchen closes at 2:30" we were there at 1:50... She then proceeded to rush us to order. Meanwhile we saw 5 tables who also had yet to order and people were still walking in. Not a Friendly way to host. read more

I came here after my morning workout As soon as I walked in a wonderful young lady greeted me. I was indecisive so I asked her s few questions. She gave me some personal favorites and popular dishes. I went with the egg Sandwich (her personal favorite) and I couldn't of been more pleased. It was so flavorful and crunchy. The bread didn't get soggy everything held together wonderfully. read more

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Alexandra was great! Got our drinks and food really quick and she is very sweet and understanding. The patio is my wife and I's favorite spot to be and Alexandra has always been so nice, thanks again! read more

Delicious breakfast and great service! When we arrived there was about a 20 minute wait so they took my cell number and suggested we could wait inside our car. I liked being able to wait comfortably. After being seated, I ordered the pumpkin pancake breakfast with scrambled egg and chicken sausage and my husband ordered the farmhouse hash. There are much healthier options but it's pumpkin season and I felt like splurging. The pumpkin pancake was absolutely delicious!! I like to watch the staff when they are cleaning tables and the bus boy was very thorough and detailed. I really appreciate that! As we stood up to leave, he was very prompt at approaching our table to make it ready for the next guest, but made sure to pause a moment and greet me as I walked away. As we walked out of the restaurant, the manager (I think he was the manager) was holding the door open for guests. Overall very delicious food and the hospitality and service were well above-average! read more

The food and service are not what they used to be. Y'all blonde waitress was incredibly rude to our family. We won't be back.

Only giving three stars because of the service. She was very sweet however not very attentive. The food was just mediocre for how expensive. Could get better food and more of it somewhere else for less money. read more

This was our first time going and I had heard good things! Overall it was a great experience and the food was delicious. The vibe was very relaxing. We will be back! read more

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Another excellent experience at first watch. Our waitress, Kate, was outstanding. A delightful personality, and very attentive. The meal was excellent, as always. First watch is a go to for us. read more

First time Food was awesome I will definitely be back.. Very clean and friendly place to dine.. read more

We waited about 30 minutes for a table beginning at 1015am Saturday. We were seated for as long as the wait was supposed to be. Our server Kate was terrific. Friendly, brought coffee with her and took our order right away. She brought our brunch in a reasonable amount of time, maybe a little long but not bad considering the restaurant was full of people. She followed up to make sure we were happy with our food. She also did a nice job of tidying up our table when she visited it. She gave us a fond farewell when we were leaving, which was when we found out it was her first day at this restaurant. When we go back to this unit we will ask for her. read more

i Just came to first watch and we come about once a week and our waitress was so Bad that I wanted to yell at her she didn't even come every 8-10 mins to come check on us she didn't ask if we needed anything then the soup was cold and we also sat at the table for 20 mins with no drinks or waiter also she didn't apologize once. Her name is Erin and when it really should be karen . read more

Had brunch with the kiddos today. Shelly our waitress was very nice. The food was good too.

Poor in-house dining experience. I understand the need to meet the demands of the to-go orders and delivery services, but it shouldn't be done at the expense of your dine-in customers. For every plate we saw delivered to a table, there were what seemed like 7-8 to go or delivery orders. Waited 20 mins for a table, and over 45 mins for our food...which appeared to be the norm, not the exception. When the food did arrive, only our eggs were hot, the pancakes and bacon were cold. Needless to say, our brunch was a huge disappointment. Will we be back? No, not as dine-in customers. Need to correct the business model. read more

not aware of time moving slow and no care in the world nor one smile and gloves weren't utilized