I've been to a lot of hotel restaurants before, but Fountain Lounge is surprisingly one of the best I've been to and the staff really do seem to care. The quality of the food is very good here and I dare say the prices are mostly comparable to similar sit-down restaurants in NOLA. How many hotel restaurants can say that? Certainly not any I've been to in NYC (I'm looking at you, Hilton Midtown)! They also seem to have a good kitchen staff and/or a good chef leading them, because food here is consistently good. And if there's any issues, the venue has been very good at taking care of it without making it painfully awkward. The drinks are the only thing that may be on the higher side, but it's still decent compared to their more classic bar right next door, and they do have a Chef's Happy Hour from 4-6pm. Some of my favs from this spot has been the Jumbo Lump Crab Benedict, Butternut Squash Vichyssoise (I added Crab Meat), and the Gulf Redfish Amandine. Mmm, I love a place that does a crispy skin fillet and can execute it well! I've also encountered many different staff members and they've almost all been very professional and warm, with the exception of one during mornings, but she's certainly not enough to ruin my enjoyment of the Fountain Lounge. In addition, the only dish I really disliked here was the breakfast Steak & Eggs. The scrambled eggs weren't my favorite, although certainly a step up from most Hilton breakfast buffet scrambled eggs, and the hanger steak was so tough, despite being perfectly cooked. I'm sure it didn't help that it seemed to have been sliced with the grain, but maybe I just don't know my steaks and should avoid this cut of the beef in the morning? The server didn't check up on my after I had an opportunity to have a bite, but c'est comme ca. They also do seem to rotate out the menu items for the Chef's Happy Hour, which was a nice surprise on my final night here. I got to try their Charbroiled Oysters and the Chicken Bites. I've never had Charbroiled Oysters before, but heard it's a Louisiana specialty and it wasn't certainly worth trying. Did you know Louisiana produces 70% of the oysters in America? Chicken bites were a bit on the salty side, but it well very juicy and lightly crisp with a tasty herb creme fraiche. Last thing I want to mention is that they have potato dauphinoise as a side, which I rarely see on any menu. Can't imagine the work of all the thinly sliced and layered potatoes, enduring it's also baked thoroughly through. Yum! read more

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We celebrated my daughters birthday at The Fountain Lounge right before the ballet across the street. Very convenient location and great atmosphere at the Roosevelt Waldorf. It was the best hotel restaurant I've ever been too. Great French cuisine and lots of variety. We tried Foie Gras for first time! Really liked it! It came on top of prosciutto with orange glaze and thin slice of homemade gingerbread - lots of textures and unique blend of flavors. For appetizers we also had a beautiful and delicious charcuterie board with cheeses, fruit spreads, dried fruit and candied nuts; Pear and Warmed Goat Cheese salad; and their homemade breads with three types of butter. They even brought out great toasted gluten-free multigrain bread for me. The Chef is very good about accommodating allergies. They have a lot of "gluten-free" dishes clearly marked on their menu and are very good about changing dishes slightly to accommodate a gluten-free need as well without compromising on flavor. For our main dish we had a unique twist on the classic French "steak and frites". The steak was very tender flavorful slices of sirloin, and the "frites" was sort of like layered potatoe slices and cream square. The chef made the night very special by bringing out a personalized Red Velvet birthday cake for my daughter, a dessert that came very recommended. My kids said they thought it was the best they have ever had - lots of flavor but not too sweet. They even had a gluten-free chocolate lava cake. It was a wonderful dinner! read more

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Speaking on behalf of many customers at the time when my partner and I dined here, I can safely say that they were very understaffed because we got served very late, waited for a long time to get our food, and had to ask many times for our needs to be met. Even though we were in a good spirit, I could see how the lack of service would drive other customers mad. Since we decided to not go for fried chicken on that day (Monday), we were told that we could only order the soup or the salad, so we ordered all 3 of them. The la salade maison, which really just meant house salad in French, was okay, because it was just a mixture of watery vegetables, which would be very hard to say that it's exceptionally good. The pear salad had so much arugula and definitely not enough pears for the price. The goat cheese was crispy fried pretty well, though. Finally, the gumbo was too oily and watery, as the roux wasn't sufficient in defining the texture of the dish. It also didn't have enough rice, chicken, or andouille in general. My partner did not like its flavor, citing that it didn't have the right kinds of seasoning. While I understand that for those that have credits, this may be one of the few restaurants in the hotel where the credits can apply, I still wouldn't recommend it here. The only grace I will give is that it looked like people's fried chicken dishes were tasty, even if I did not have any. Once again, service needed a lot of improvement, for those that care about it. read more

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Had breakfast at fountain lounge while staying at hotel. Food was burned and servers were rude and unprofessional. Will not come back.

Our second try at the lounge before departing that morning, was an absolute success! Our server did a tremendous job! We were so very happy with their professionalism. Our food came out of the kitchen, hot, delicious, with a picture perfect presentation! One of the best values of staying here at the hotel! Highly recommended! read more

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Nice ambiance and staff was wonderful, friendly and it felt like she really wanted us to have a wonderful experience. I ordered the avocado toast which was good but needed hot sauce to spark it up. My husband had the smoked salmon bagel. This was excellent with lots of salmon, cream cheese on the side and veggies? The beet juice blend was great as well. The beignets were good but.... Definitely a good place to go for breakfast at the hotel. read more

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We had to order room service since we checked in late so I cannot talk about the presentation and the ambiance. However, we loved the pork chop and the sides. My husband also liked the burger though I don't think it was anything special hence the 4 stars. I think the true highlight for me was their famous Roosevelt beignets! You can also get this from the Teddy Cafe, that's also located inside the Roosevelt Hotel. But it was the best one I've ever had! Just enough crisp on the outside and soft doughy inside! The dark chocolate sauce was a perfect balance of sweetness! $10 for 3 pillowy beignets but you can taste the quality of the ingredients! read more

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The Sunday brunch was fabulous! The biscuits and gravy were delicious they have a fantastic grits and shrimp bar as well as cream cheese and lox bagel, homemade omelets French toast delicious bacon. The scrambled eggs are not real but you can get your own eggs individually cooked at The Omelette bar. We also have fresh fruit and yogurt. Absolutely fantastic. Great deal for $31 includes coffee juice and tea read more

Overall: (2.0) Food -- The pomme purée was genuinely tasty. Everything else was underwhelming. Presentation was poor and frankly unappetizing (potatoes with the omelette looked careless), which immediately lowered expectations. No dish felt finished or thought through. ‍ Service -- Absolutely unacceptable. Silent water delivery, no engagement, plates dropped randomly -- not even to the person who ordered. Staff appeared untrained and disengaged. This was not just weak service; it actively detracted from the experience. Ambience -- Nothing special. Tables are too close together, the room is loud, and the space lacks character or intimacy. Fine at best, but not pleasant. Drinks -- The cocktail was good and well executed. Easily the strongest part of the visit. Value -- Small portions, low food quality, and poor execution -- completely unjustified given the pricing, especially when paired with terrible service. read more

It was fine! The best part about my meal was the cucumber salad I think and if you have the option to do the buffet, I would choose that! Not a bad deal, though if you've got free credits while staying at the Waldorf read more

Fountain Lounge - Avocado ToastAvocado - Lounges Near Me - New Orleans, Louisiana

This is in the lobby of The Roosevelt Waldorf-Astoria hotel we had breakfast here several times during our stay. Each time, Lukisha (hostess) greeted us and seated us with such a cheerful smile and friendly hospitality. Gerryelle (waitress) was also cheerful and attentive. Coffee came out right away. We did the buffet because it was amazing and includes the unbeatable omelette station with Michelle. The first day I was mesmerized and spent a good five minutes just watching her take orders for omelettes while cooking on three burners and getting every single order right. The omelettes were beautiful and served hot. I have no idea how Michelle was able to take individual orders and cook at the same time. We really loved the vibe of this restaurant--so clean, comfortable seating, lively but not too loud, nice jazz music (not live) playing in the background. If you stay here or nearby, you should check this place out. read more

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The breakfast here is excellent! Happily ate here 3 breakfast in a row, getting the crawfish omelet with a coffee each time. I also did a dinner here, getting the bread service and Poisson Nantua, again, fantastic! The waiters and waitress were always lovely, and the ambience of the of the restaurant was comfortable; a bit fancy, but my wife and I could still dress comfortably. read more

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I would love to tell you how great this place is. Honestly. Would. I'd love to say that everything tasted amazing. Sadly, I cannot. After waiting 30 minutes for a table, everything we wanted on the menu was unavailable. They were out of each item we tried to order. After several tries, we Thought we'd finally ordered at least a desert they had available (Wanted the Walnut Toffee Tart, no luck) so the Chocolate lava cake that's served with the vanilla ice cream it was to be! Well, we were later told that they were out of vanilla ice cream. (Who runs out of vanilla ice cream!?? lol) It was apparently a busy day/night. So, I can only tell you that our Server was patient and friendly. He was honestly great. (Thanks Jimmy, you earned them the star) The restaurant itself was quite loud. There was a live singer and piano player, who were very good. But the noise level from the other patrons was at a level that you couldn't give them (the entertainers) the attention they deserved. This threw off the nice ambiance you would expect here. We did order one of the holiday drinks, the Cookie Cocktail and decided when offered to try the Chocolate Lava Cake with strawberry ice cream. I can now give you an honest review of these two items. The Chocolate Lava Cake was a couple of things. The first being, cold. The second being that it contained nothing that could be called lava. It was more like a round, cold, dense chocolate muffin-like desert. I didn't like it at all. The Cookie Cocktail was however after the first couple of sips, was slightly better. It took a minute to be palatable. Tasted a bit medicine like initially. All in all, I'd pass on this lounge and hit one of the others in the area. We were staying at the Roosevelt, so opted to try it. Now we know. We were quite dissatisfied and disappointed. Expected much more from a Lounge in a Waldorf Astoria Hotel. read more

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One of the best restaurant experiences I had in NOLA. It started with the service. We were helped very swiftly and given the best recommendations. Our waitress, Shalayia, was absolutely fabulous. The food was top notch. Very flavorful and fresh! We had a wonderful and relaxing breakfast with the nice, calm atmosphere of the restaurant. We will definitely be returning. Thank you, Fountain Lounge for wowing us this morning and making our children very happy. read more

Ordered the Sazerac and aviation cocktails, both were delicious. The Sazerac was the best I've had, it is definitely the drink to try! It is a bit pricey $21 read more

Fountain Lounge - Sazerac - Lounges Near Me - New Orleans, Louisiana

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We were staying at the Roosevelt and had to give the Fountain Lounge a try. We were seated quickly and after reviewing the menu felt the options were rather limited. We ended up having the Grilled Redfish and Hanger Steak Fritters. The grilled redfish was great and surprisingly it came with shrimp. And our steak fritter was perfectly cooked to our preferred medium rare. The service was spectacular, but the food, although great, was not as impressive it should be for the price. read more

Fountain Lounge - Hanger Steak Frites, side salad and fries. - Lounges Near Me - New Orleans, Louisiana

Service differed per staff. Some staff were excellent and exhibited excellent service, while some staff could use reminding of the importance of customer service when servicing customers. Enjoyed dinner here on Monday. The service, food, and atmosphere were great. On Wednesday, we decided to have breakfast here. While the lounge was not crowded and there was no one other than my husband and myself waiting to be seated, it took the more than sufficient staff longer than 10 minutes to seat us. There was absolutely no greeting or response to my greeting. We ordered coffee, and by the time we chased someone down for cream, the coffee was no longer hot. A young woman asked (almost under her breath) if we were ready to order. We gave her our orders, and she walked away. Her attitude almost seemed bothered even though we were as kind as we could be (I never express dissatisfaction in eateries for fear my food might suffer). Fortunately, things picked up, and the young woman who refilled our coffee was very kind as well as the gentleman who served us our meal. The breakfast was very good and more than met with my expectations. read more

Fountain Lounge - Lounges Near Me - New Orleans, Louisiana

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Crab beignets were good - savory, crispy, flavorful, and worth trying. I got them as a snack before dinner. read more

Fountain Lounge - Crab Beignets - Lounges Near Me - New Orleans, Louisiana

Charmaine was phenomenal. Had a small issue with one of our drinks and she immediately got it figured out for us and made us feel at home while fixing it! The dimmed lights were a good vibe and drinks were pretty good! read more

We had breakfast here, which is delicious and has a wide variety of foods. Michele at the omelette station is a magician and produces an awesome set of omelettes. The service is attentive and super friendly. Great start to the day ! read more

New chef, French inspired and so good! Service was great - thank you Tee & Ronnie. Live music was a great addition as well. I look forward to next time! read more

Fountain Lounge - Salad Nicoise - Lounges Near Me - New Orleans, Louisiana

The Roosevelt Hotel was awesome. I loved the Fountain Lounge. Really fresh healthy food. Our server T was very attentive and effervescent. I loved my lobster remoulade it was incredible. read more

Fountain Lounge - Lobster Remoulade - Lounges Near Me - New Orleans, Louisiana

Got the hot crawfish fondue and the grilled prime ribeye. If you're staying at the Roosevelt, you've got a great restaurant just steps away from the elevator. If you're not in the hotel for some reason, I can't honestly say that it's worth the trip there, as you can throw two rocks and hit three excellent 5-star restaurants almost anywhere near the French Quarter. But I certainly wouldn't dissuade anyone from eating here. The food and drinks are good. read more

While visiting NOLA and staying near this beautiful hotel we stopped in on our last day for breakfast. When we got there, there was only one couple currently dining and two servers standing around chatting with each other... they looked over at us waiting at the entrance a couple of times, but still seemed to wait a minute before greeting us and directing us to a table. From there on, service was great though. Their menu is nice, some of the basic breakfast items, but also some items unique to the area. The items we chose were actually nicely prepared and tasty. Their egg white andouille omelet was great! But the biscuit I got with it was a rubbery mess, like it was heated up in a microwave, definitely wasn't fresh. The breakfast potatoes were really tasty though. Overall, it's a basic "hotel breakfast" and nothing special enough to warrant coming here from another luxury hotel to experience. read more

Fountain Lounge - Egg White Andouille Omelet - Lounges Near Me - New Orleans, Louisiana

I have dined here before and the breakfast is average at best. For the price unless you have a food credit it certainly is not worth it. I am not sure how they can make eggs that taste average but so it is. I did appreciate their beignets which were warm. Service was much friendlier than my past experience so that was a plus. read more

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Debated between 2 and 3 stars, solely just because of how incredibly understaffed they were last night. At one point the hostess gave us our drinks and said "I'm so sorry this is my first time doing this, I'm just the hostess, we're short people today" Sucks giving somewhere such a bad review when it's clearly because of understaffing, but I just had to do it. That aside, holy moly the seafood fondue was TOP NOTCH! So freaking good! Their Rose cocktail was delicious as well as their espresso martinis! read more

Fountain Lounge - Lobby - Lounges Near Me - New Orleans, Louisiana

for a place located in a waldorf astoria property, and that asks for reservations, i was not really impressed with much of anything here. the menu is SUPER limited, the chairs were awkward as hell to sit in at a table, and the general vibe of the place was weird. drinks were good, food was not worth the price. read more

Great food and atmosphere. Very classy. To top it off, Eddie, the host, played piano for us (and he is an amazing pianist who played 90s classics from Whitney, KC & Jojo, Boyz II Men, etc. Definitely will come back next time I'm in NOLA! read more

Fountain Lounge - Eddie playing Piano - Lounges Near Me - New Orleans, Louisiana

Stayed at The Roosevelt & ate at the Fountain Lounge four times. Our first night here we tried the crawfish fondue & it was delicious! What a great recipe! Compliments to the chef on this one! My husband had the burger, which was just okay, and I had the salad with grilled chicken, which was on the small side but very tasty. We had the breakfast buffet the next morning, and it was fabulous! Made to order omelets, and everything else you can thing of to go with them! I especially Loved the Brie with dried fruit and nuts. We went back Monday expecting the buffet only to find out it's just on the weekends. How did no one mention this!!!. I had a bagel instead, but my husband really enjoyed the big breakfast to include the fruit and beignets. I ended up saving one of the beignets and enjoyed it in the room that night with a cup of hot tea. It was right up there with the rest of the beignets in town, pretty darn good. The next morning my husband had the crawfish omelet breakfast. He said it was okay, but I noticed he didn't finish it. I had the grits with cheese & they were magnificent, along with a bowl of berries that were very tasty as well. I don't remember all of the servers names, but I remember the best, Camilla, she was amazing! She was so friendly and efficient with attention to every detail. We didn't have her on the last day & ended up asking twice for a hot water refill for tea, and to my husband's disappointment a warm-up of coffee was never offered. The hostess, April, was never pleasant, never gave a proper greeting, and NEVER smiled, but ANY help is impossible to find right now so I imagine that's why it's tolerated. Because of this, one unfocused server, and a sparse dinner menu I give it 3 Yelp stars however, "some" of the food is definitely at a 5 Yelp star level! The Fountain Lounge has a lot of good things going for it, but a tiny bit more attention (ask for customer feedback) could make it great. read more

Fountain Lounge - Crawfish Fondue - Lounges Near Me - New Orleans, Louisiana

Enjoying a week in the Quarter, wandering around doing a whole lot of NOTHING and found our way to the CBD and this lovely little spot. Enjoyed several cocktails - fav was the "Southern Gentleman". Also sampled the Caramel Cheesecake - how could you go wrong with that? Adding to the experience was some great live piano music - mostly 20th century jazz standards - And then there was Kay who made it all happen for us and who couldn't possibly be paid what she is worth. Give her a raise I say! Very nice evening.... read more

Searching for a place to eat on a busy Saturday night in NOLA landed us here. It wasn't our first choice but lots of places were full and walking around with a toddler is challenging enough. Not a large menu with under a dozen items to choose from. They do have an extensive wine menu though. I don't get to eat blue crab often so when I can find it on the menu I'm going for it. Caviar was a fancy touch. The toast itself was a little overdone for me. Hence why I could t give us a 5 star review. Service was nice and the pianist made our evening complete by inviting our son to sit next to him and playing his favorite song. Thanks Leslie! read more

Fountain Lounge - Blue Crab and Avocado Toast with Fried Brussels Sprouts - Lounges Near Me - New Orleans, Louisiana

The service is extremely slow! The food just average for the price. There are too many other great options to explore. Why compromise by eating here. read more

After dinner we were gonna got to the Sazerac as we enjoyed it there the night before, but they were full, so we came here as they were pretty empty. We were greeted & seated instantly near the bar as we had just wanted to get some drinks. Our waitress was very nice & mentioned to me that they had just changed up their drink menu & the drink I had selected has not been a hit among customers & she wouldn't want us to waste our money on something that wasn't good. She asked me what type of drinks I liked to which I said sweet & she suggested a few of the popular ones. I don't remember the name of the drink, but the fact that she said it tasted like key lime pie, I was sold. We didn't wait too long to get our drinks, the bf got a vodka lime & then mine came with the foam on top. Took a sip & she was right! It wasn't too sweet which was great, even the bf enjoyed it. Not sure what was in it, but I would definitely order that again. Thank you to our waitress for making those suggestions, I wish I remembered her name! read more

Fountain Lounge - Lounges Near Me - New Orleans, Louisiana

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We were staying at the Roosevelt and grabbed a bite to eat on a Saturday night when other dinner plans had fallen through - they served us right away and got us seated quickly. Service was good, conveniently located in the hotel and staff was pleasant. read more

The food and service was spectacular!! The cool I art menu was off the charts delicious. read more

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Dined at the bar Tuesday night. I had a few excellent cocktails my endive salad was so delicious!! bartender was very good and my steak was cooked perfectly. The potatoes were actually seasoned well and I don't even like mashed potatoes but they were good! The truffle potato chips were so excellent!!! The asparagus was very dry and not tasty they were not prepared or cooked properly and that's the only complaint. Overall I recommend and will be back they surprised me because usually hotel restaurants aren't that great read more

I came here to have the fried chicken. It's Monday only. This chicken is wonderful. The way it ought to be. The wonderful chef, Carl, will let you take his picture. This stuff is what legends are made of. Hats off to Carl. Folks, this is the most delicious fried chicken you could have. With the creamiest, most flavorful red beans and rice, hot and fluffy honey butter biscuits and perfect Cole slaw. They match all of this up with a beer included in the price. You are eating the best fried chicken meal, in the Waldorf Astoria, in an elegant room while the pianist sings and plays like velvet. Eternal art. This is a must do. A unique experience. New Orleans at its best. read more

We're staying at the Roosevelt. Got in late on Friday and didn't want to leave the hotel. Went to the Fountain lounge. Great locale, definite ambience, really good food, lousy service. I do t know if it's that they have too few staff for a busy time of year, or if the staff is new, or if they know they're in such a popular site folks can take it or leave it - but really bad service. We made the mistake of popping in tonight (Saturday) after having dinner at Antoine's (superb). We got a table after a ten minute wait, and then no waiter even came to the table. We left after 12 minutes. After two bad nights - this place is definitely thumbs down. read more

Carl's fried chicken served only on Monday nights is the real deal. For $18, you get three spicy chicken pieces with biscuit and rice and beans Excellent meal, enjoy. read more

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Our waitress had the personality of a dead fish. We asked her to take a pic of us and you would've thought we asked her to sacrifice her first born child. She didn't smile and barely spoke. We ordered drinks which didn't come until we finished eating and they were awful. You'd think a staple hotel in New Orleans would know exactly how to make a bloody mary and an old fashioned but no. My daughters ordered the buffet and really enjoyed it. I ordered the fried shrimp and green tomatoes and that was tasty. We weren't crazy about the atmosphere though. The lights were too bright, the leather seating was falling apart and the side chairs were too low for the table. While the food was decent, everything else about the experience ruined our meal. I'm from New Orleans and really expected a lot more from the Roosevelt. Unless it's entirely revamped, we probably will never dine here again. Far to many better options in the city. read more