Their coffee was rich and flavorful. I enjoyed the regular brew. Definitely coming back

This location was crowded around 4pm but I was able to place my order and receive my drink in a timely manner. The staff was friendly and insightful of the menu, I only wish they called out names with the drink as this was a busier location. I ordered a house made hot chai latte and it was good. I really like the espresso drinks here too! I'd definitely come back here again in the afternoon. read more

Great service, great coffee and great pastry! ESP the banana and chocolate muffin. Great environment.

The latte here was lovely. However, the caramel cold brew was crazy sweet. It was so sweet my 15 year old that normally drinks these (he likes the cold brews at Starbucks), could not get past a few sips. We had to go back and ask them to dump some out and top it off with some regular coffee to cut down the sugar. As I was waiting, I watched them make one for someone else and was shocked at how much caramel they poured in the cup. If you love super sugary sweet, go for it. But if not, I'd highly recommend steering clear of it and trying one of their other drinks. read more

Great coffee and pastry. I had the banana nut cake and it was delicious. Wonderful service by Greg- thank you read more

Gregorys Coffee - Banana Nut Pound Cake - Coffee & Tea Near Me - New York, New York

Was looking for some Cold brew and found it! Hall & Oats is very good ! Also had a awesome loaf . Very friendly service! read more

Small, but very efficient place to grab coffees, breakfast baked goods and tasty breakfast sandwiches. More NYC positive experience than Starbucks (!). Strongly recommend this local and friendly chain, read more

Good, not great. Overpriced. Extremely slow - I don't need a heart in the foam of my latte, I just need my latte. read more

Gregorys Coffee - Coffee & Tea Near Me - New York, New York

This is the slowest Gregory's I've ever been to. Granted, they are super busy. But waiting 20 minutes for an iced machiatto to be made is ridiculous. Do yourself a favor and walk to the next Gregory's or simply get yourself coffee elsewhere because this place will have you waiting forever! read more

Great location near Time Square. Employees are polite and courteous. Turmeric and ginger latte is really good. We had it with almond milk and non fat. Either one is a great choice for a different healthier coffee. Would come back again read more

Gregorys Coffee - Coffee & Tea Near Me - New York, New York

Gregory's Coffee is one of the better coffee chain in the city. This location is super convenient to my office and the staff are super friendly and helpful. read more

I ordered an oat cappuccino specifically because I have lactose intolerance with one shot of espresso. I was served a regular cappuccino with whole milk. I made a few sips and realized that it's a regular milk. I asked whether it's an oat milk, they said it's a whole milk. I asked to change it stating that I have an allergy. Instead of apologizing the staff made me pay for the oat milk $1.03. I was shocked! They were extremely rude and didn't give any explanations, just laughed instead. Now I have a sharp stomach ache and can't even drink my oat cappuccino they made. I was always recommending the Gregory's coffee to everyone, but with this kind of attitude and stupid mistakes, I'll rather go to more costumers oriented places. read more

Amazing coffee with horrible services!!!- the ice matcha tea for me. What a palatable release of notes in your mouth. Always the right synergy of ice to partake in this matcha duet. Satisfied wit the product but not a fan of modern day customer service. No sense of hospitality or eye contact. The easiest lesson I know, if you hate your job - do us all a favor and quit . . I shall return and expect a better service. read more

For a fairly big and quickly growing chain coffee spot, they do make some good specialty coffee. The pastries and other breakfast items are also pretty good and worth picking up. The coffee itself is quite flavorful and compares well to other third wave coffee spots. Considering it has larger chain perks like mobile ordering and pick up, it's no wonder it's super popular and there's often a line. read more

Shop was pretty unique and clean. Coffee was pretty basic nothing that stood out. Ordered a soy vanilla latte and soy mocha. I would of gave this joint 3 stars, but they gave us free samples and didn't judge me when I went back for more samples. Thanks guys! read more

Gregorys Coffee - Time square coffee - Coffee & Tea Near Me - New York, New York

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I wanted to like this place so bad as it is on my way to work but sadly the coffee is disgusting the app doesn't give un option to substitute the milk option so I was stuck with disgusting oat milk. It's not for everyone read more

Got a latte here, took one sip, and threw it in a trash can outside. The milk was foamed and burnt. Not sure what happened -- I used to go to the Gregory's on 30th and it was always fine. The cashier who took my order was also the person making drinks so it's possible the actual barista was on a break or something. Regardless, I'm never coming back here. Sad. read more

Tea was fine. The food was awful. My cranberry scone left me sad and the yogurt with fruit and granola was like soggy sawdust. I hope I remember to never return to this place of shattered morning dreams. read more

Their breakfast sandwiches are not good. I would steer away from ordering them. Very tasteless.

Really bad customer service , im a tourist and didnt feel that i was being treated like one ! Come down to Florida i will show your ladies how to give an excellent customer service. ! read more

How do you not have whipped cream when you are a cafe? On the plus side they have free WiFi and I had a place to sit for 30 minutes before a show on a December night. Around the same price as Starbucks but at least Starbucks has whipped cream. read more

Coffee presentation was nice. Seating was nice. Ambiance was nice. Doughnut was dry. Brownie was dry. Parfait was delicious.

Great coffee and quick service nothing else to ask for NYC residents!! I ordered a soy au lait and for some reason it tastes better than any other coffee shop read more

We were a bit early for a Broadway show, so decided to grab a seat and a drink. Nutella cold brew was excellent! As expected, super busy location. I can't imagine it would be great for getting work done, but alas people were trying. read more

The turmeric latte is so special, recommended! The location is clean and staffs are friendly... Enjoying a lovely Friday lunch break here!

I usually love Gregory's specifically for their dirty chai. I went in this afternoon because the Ritual app was offering $1 deal (any size) on select coffees at Gregory's. I ordered ahead via the app and the drink was ready for pick up in a few minutes (no line when I got into the store). I went for the "Nu" brew hotshot, which is supposed to be hot coffee, milk, and Nutella. As delicious as that sounds, it fell SO short of my expectations. In reality, my drink tasted like watered down coffee. No hint of the delicious chocolatey Nutella I was hoping for. I mainly hung on to the drink to keep my hands warm while I walked around in the cold lol. I would have been really upset if I paid full price for this drink. Sounded like it would be really good, but I wouldn't recommend it. read more

I'm giving this location a 2 rating b/c they're customer service was horrible! The 2 girls that was working at 7:15am Saturday 02/15/2020 an Asian girl and a Hispanic girl were very rude not welcoming at all and wasn't at all knowledgeable about their products. This was my 1st time at Gregory's and I've heard so many good things about the food and drinks here. The drink and breakfast sandwich was very yummy but customer service is what brings guest back. I work for the hotel industry's so I was sending a lot of guest to this location and after this experience I'm sending them to another location. It's 18 degrees outside and I wasn't even offered a bag for my sandwich and I wasn't offered a sleeve for my cold beverage . And when I asked for my drink glow up iced the (Hispanic) girl told me it only comes hot I said well your menu says iced or hot she said oh. Then walked to the back. read more

Multiple issues with this location, fairly regular customer and tried giving them a chance but now I'm just giving up. Perhaps this is targeted at tourists that are not repeat customers?? - never wear hair nets when preparing food, found hair on several different occasions -manager is inexperienced at customer service and cannot manage her team - they're extremely slow especially during rush hour, the personnel gossips about customers within earshot, and are generally rude - drinks made different each time - lattes and arnold palmers have been consistently inconsistent I could go on, but this is more than enough. That's a no from me dawg! read more

Despite this location being so near to time square the people who work there are always friendly and drinks are always delicious! I love the unique flavor combos they have for their seasonal drinks.!! read more

Quality of coffee was amazing. Friendliness and helpfulness of barista not too impressed. Overall, would recommend for a coffee on the go! Just don't ask too many questions. read more

I come here 1 to 3 times a week. Sometimes only for one if their many coffee options, sometimes for a Sandwich or pastry,Many options to choose from! Don't be discourage for the long line sometimes you see in the mornings, specially in the summer months... they move the line very fast, and the little wait is worth it! read more

Perfectly located in the heart of Times Square and a great alternative to Starbucks. Coffee was great and so was the service.

fast service and nice people! hall & oats was great, but espresso tasted bitter. will go back again just going to avoid the plain espresso :) read more

I have never written a review on Yelp. But my experience was so terrible here I had to write a review. I paid for a latte and a breakfast sandwich. Not only was this the worst latte I've ever had; They forgot about me and never made me my sandwich. I asked for a refund. It's been two weeks and I don't have the money back in my account and I don't think I'm going to get it back. Terrible terrible service. I'm still very annoyed read more

Small location. Their coffee is always on point. I'm a fan of their coffee but this location always has stale baked goods, not fresh at all. NOT good, specially for how much money it costs. read more

Great coffee but the guy behind the counter had no mask on, wiped his mouth, didn't wash his hands after and went about his business as if COVID isn't a thing. read more

I love that Gregory's serves oat milk! I also tried the activated charcoal latte for the first time and it was very soothing and delish! I appreciate all the healthy options Gregory's brings to the city! Many of their bakery options are vegan and they also offer fresh healthy toastie options! NYC is lucky to have you Greg! read more

Such a cute place! A fan of their original concoctions. Definitely recommend trying Hall & Oats!

Really great cafe and I love their customer service. I would recommend their hot chocolate and donuts

I stood outside and watched my wife order coffee from here. She left happy...so yeah. Three stars. Make it four.