1. Hawthorne Auto Square

    1. Hawthorne Auto Square

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    Hawthorne, CA

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    Hawthorne Auto Square

    2.7 (236 reviews)
    Closed 8:00 am - 8:00 pm

    Services - Hawthorne Auto Square

    Auto loan

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    My 2021 Nissan Altima!
    Cody B.

    I moved to LA 3 years ago and about 9months ago the VW Passat that I drove from Texas "gave up the ghost" on the 2 while I was driving to work. No problem... we just became a one car household. However, that can be a tricky circumstance so after a lot of talking and looking at budgets... I decided to get another car. I couldn't be more happy with Hawthorne Auto Square! Geo and Louis took GREAT care of me! They have gained a life long customer! I'll always come back to Hawthorne Auto Square! Thank you all!

    Interior door pull

    Terrible service. If I could give negative stars i would. They did the bare minimum on the fixes that they had to do prior to getting the car. The floor is changed and not securely laid down properly. The interior door pull pocket cap was never replaced. The center council was on its last legs and on top of that; don't have a functioning horn since receiving said car but since my grandmother went over the thousand miles by 85 they turned me around at the door. Obviously buying a used car there's going to be minor issues, but once those minor issues start adding up to larger issues, it becomes a problem. terrible terrible terrible :/ misleading liars.

    CHECK ENGINE LIGHT STAYED ON EVERY SINCE I LEASED THE CAR

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    2 years ago

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    4 years ago

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    2 years ago

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    Sammy B.

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    2 years ago

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    2 years ago

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    6 years ago

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    Sammy B.

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    3 years ago

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    2 years ago

    Mohamed is amazing. the lowest down payment offer I got from 4 dealerships. service was great. I highly recommend

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    2 years ago

    I had such a great experience getting my car at Hawthorne Auto Square, I was in and out in less than two hours! Great costumer service

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    4 years ago

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    2 years ago

    Great place to get a car the work with u bad credit no credit everyone leaves in a car

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    2 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    2 years ago

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    3 years ago

    I appreciate Ty walking me through the purchase of buying a new car with my credit union.

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    3 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Good Business & Professionalism ! Especially with Sales Person Ty ! Great and clean space ! Cars are clean and sanitized smelling good !

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    6 years ago

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    Sammy B.

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    4 years ago

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    6 years ago

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    Sammy B.

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    9 years ago

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    Sammy B.

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    3 years ago

    Good place to buy cars 5 star rating salesman are professional and easy going a big variety of cars to choose from

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    4 years ago

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    7 years ago

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    Sammy B.

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    4 years ago

    Scammers. They Take advantage of people who desperately need the help in getting a car.

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    6 years ago

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    Sammy B.

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    5 years ago

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    Sammy B.

    Thank you for sharing your experience with us!

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    4 years ago

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    Page 2 of 6

    Hawthorne Auto Square Reviews in Other Languages

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    Review Highlights - Hawthorne Auto Square

    My experience with Mohamed, Sean and Jimmy the General Manager at Hawthorne Auto Square was much different.

    Mentioned in 20 reviews

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    You might also consider

    Car Lux

    Car Lux

    3.1
    (560 reviews)

    Maximus & Mario were amazing! Clear communication, great…read moreprice , clean car . Fast paperwork. Appreciate the deal ! Maximus made sure I was taken care of since the very beginning! Can't wait to drive my new whip !! Come buy your guys new car here! You won't regret it !!!

    If you're looking to get scammed and have your time wasted, this is the dealership for you…read more We contacted Car Lux Inc. after finding a vehicle we were interested in. We told our salesperson, Maximus, that we had the money ready and would be driving down from Northern California within about a week to purchase it. Instead of simply holding the car, he immediately used pressure tactics, claiming it would likely sell unless we put down a **$500 refundable deposit**. Once we paid the deposit, the dealership marked the vehicle as sold and removed the listing, CarFax, and all of the vehicle information from their website. When we later asked for the CarFax again, Maximus suddenly became "too busy" to respond, despite previously replying almost instantly. Before making the trip, we specifically asked if there would be any issues paying with a cashier's check on July 4th since banks would be closed. Maximus told us to send him a photo of the check several days in advance so he could have it verified beforehand. We did exactly that, and he confirmed everything was good to go. After driving several hours to the dealership, everything fell apart. First, the vehicle was nothing like it had been represented. We were told it had new tires, yet the front tires had a 2012 manufacture date. The car was filthy, covered in scratches and paint chips, had faded paint, broken buttons, rattling mirrors, suspension issues, exhaust problems, and cheap aftermarket parts. Based on its condition, it likely needed close to **$10,000** in repairs. After spending hours test driving the car and completing paperwork, we were suddenly told our cashier's check had **never been verified**, despite Maximus previously confirming that it had been. The only option they offered was financing, which conveniently came with numerous undisclosed fees. Maximus repeatedly insisted he had verified the check until the finance manager called him out in front of us for lying and told us he would be **firing Maximus because this wasn't the first time he had made this kind of mistake**. Whether that was genuine or just for show, it was incredibly unprofessional. Read every line of the paperwork. The contracts included several undisclosed fees and add-ons, including a vehicle tracker we never requested. We believe many of these practices are deceptive, and **we will be filing complaints with both the FTC and the Better Business Bureau (BBB).** To make matters worse, getting our refundable deposit back became another ordeal. After we decided not to purchase the vehicle, they repeatedly stalled and told us to leave, promising they would send the refund later. We refused to leave without our money and informed them that we would involve the police if necessary. The moment law enforcement was mentioned, our $500 refund was processed within minutes. This was, without question, one of the worst dealership experiences we've ever had. Between the misleading description of the vehicle, high-pressure sales tactics, contradictory information, questionable contract practices, and the difficulty getting our own money back, I cannot recommend Car Lux Inc. to anyone. Save yourself the time, money, and frustration, and buy your car somewhere else.

    Car World

    Car World

    1.9
    (410 reviews)

    I bought a 2018 Honda Civic EX with Lima and honestly couldn't be happier. The whole process was…read moresuper smooth and easy, no pressure, no weird vibes. Lima was cool, helpful, and straight up from start to finish, which made everything stress-free. The car was exactly what I was looking for and in great condition. If you're trying to buy a car without the headache, I'd definitely recommend working with Lima. Solid experience all around.

    I was about to purchase a $30K vehicle I was pre approved for and they just lost our business and I…read moreexperienced the WORST customer service and environment I couldn't even imagine was possible. Do not waste your time or money with this place. I drove two hours for a 7:00 PM appointment that I explicitly confirmed with three different people, including Monte and David. When I arrived, the experience was a complete disaster. The employee who greeted me was visibly high, had absolutely no idea I had an appointment, and just pointed toward the car and told me to go look at it myself. There was also definitely a drug delivery happening right upon our arrival that we witnessed. After looking at the vehicle, another worker came out and flat-out told me they didn't even have the keys. He actually said, "We lose keys sometimes," with zero accountability. The entire office was disgusting, completely unprofessional, and reeked heavily of weed. When I explained that I had confirmed with Monte and David knowing I was driving two hours, nobody cared. They just dismissed me and said, "I'll call you when we get the key." When I called back to speak with David directly to complain, the Robert was incredibly rude and just put me on indefinite hold and then it hung up. I then called back and spoke to James who claims he was at the Hawthorne location, and he took zero accountability. He even admitted he had confirmed my appointment just three hours prior and actually laughed about the fact that the key was lost. I told him it wasn't funny, and when I asked to speak to David, James told me he had left for the day. Why would he leave when he knew I had an appointment? James just stated he confirmed the appointment with me. They don't verify anything, they have zero respect for people's time, and the staff is completely out of it and high. Avoid this place at all costs! Miss King is continuing to call me about the Tesla they "lost the keys for" for another appointment. FYI I have reported CarWorld to Truecar and they are under investigation. Truecar should be ashamed to be associated with this "business". So sloppy and embarrassing.

    Elegant Auto Sales

    Elegant Auto Sales

    4.0
    (42 reviews)

    I came in ready to buy a ~$30K (after taxes) car TODAY, on my credit card, on the spot. I knew…read moreexactly which car I wanted, but there were a couple of other good options too, including a Model S. They (Mario and some other guy) acted like they didn't even want to give a test drive of ANY car. Because I'd just been in an accident, I needed to make sure the suspension actually felt like a luxury car. LOOK--I've been buying cars for a looooooooong time, especially sports and LUXURY cars. This was hands-down the ABSOLUTE WORST car-buying experience I've ever had. I was looking at three cars I was ready to buy TODAY, and what these idiots didn't realize is I needed to leave with a car today. While I was waitin to testdrive the Model S, they kept asking me, "How are you going to pay for it?"--as if I'm broke--before even letting me drive the cars, AND as if I OWE them an answer... DUDE, we're not even near that part of the process yet! THIS is the WEIRDEST SHI* I've ever experienced in my entire f*ing life. At Lexus they wine and dine you, free cappuccinos, snacks pastries popcorn.. give as much time is necessary getting you comfortable in the dealership. This is why Ive spend $70,000, $45,000 on a car there. These idiots didn't get the memo!! So OF COURSE I left when they made it feel uncomfortable. I go to another car dealership which didn't have anything I was interested in. but I met this young Asian guy from Korea who was also car shopping. he was looking for a convertible Mustang or convertible bmw. elegant cars had a convertible BMW in his price range! they LITERALLY had a DOUBLE SALE OPPORTUNITY!! I came back specifically to test drive the Tesla Model S, butNOW i brought this new friend who was ready to buy rt away... and again they're asking how I'm going to buy it without first making sure I even like the car. then even though the BMW convertible is listed online for sale they told the Korean boy that the BMW wasn't working at all..! I was like wtf!? I asked about the car earlier they never told me that! #HELLASHADY That's not how you sell ANY f*ing thing. Danny brought out a paper with the Model S's price, title and taxes total of almost 30k and I'm wondering why! like I already know what the price is, the price is no problem for me, and I STILL hadn't test drove the car yet!!! so it was just the strangest interaction that just was hella awkward which challenges explanation. Their hella f*ed attitude lost an EASY $30K LAY-DOWN. All they had to do was let me test-drive the two cars I was interested in. I would have paid and left! But in this scenario I simply just left LOL #DUMB #EXTRADUMB I honestly started questioning whether they sell cars AT ALL.

    I purchased a beautiful 2012 GMC Terrain with only 58,000 miles on it in December 2024. It was a…read moreno hassle very pleasant experience, and the price was very reasonable. The salesmen were friendly and helpful. Because the vehicle was older than a 2016, no bank or credit union would finance it so I did financing through the dealership. Even though I have good credit, they still gave me a 12% rate. I would have given 5 stars with a more reasonable finance rate. Overall I would recommend them, but get your own financing if you can.

    Finance Auto Sales

    Finance Auto Sales

    1.5
    (134 reviews)

    I had a great experience with Auto Finance. First, Fernando is awesome! Both he and Raul helped me…read morecomplete the loan process quickly and smoothly and explained all of my options. I was aware that my finance rate wouldn't be great, but that it to be expected when you have a low credit rating. Yes, you can pay for a car fully, but I didn't have that kind of cash (or time) and would like to rebuild my credit by paying off a car. I am climbing myself out a major whole for student loans that obliterated my credit! And either I would be turned down flat out or offered a ridiculous rate for a car I didn't even want. At least if I'm going to spend more money for a horrendous credit score, I want to actually LIKE the car I'm driving and Fernando found a car I LOVE. As soon as the car arrived to their lot, I claimed it as mine and Fernando secured the car for me quickly and updated me frequently on when I could come and pick it up (usually, you would have your car the same day, but again, I claimed a car that arrived to their lot that very day). I've had the car for a month now and there are no issues. Also, I was able to pay partially on my down payment and instead of a car note for the next few months, I'm paying my down payment which helps me to have a lower car note monthly! The other reviews here sound tragic and was the opposite of my experience so for once, I'm actually happy I didn't read any reviews beforehand because I am a very happy customer and have referred others to Auto Finance.

    I could give zero stars I would do it do. not buy a car here. it's a trap! customer service is…read morehorrible, very rude. You ask questions and it they don't know the answer they hung up on you. My son has a car with this company and he goes through the same thing. DO NOT WASTE your money on this company. I would not recommend this company. poor service, rude and no respec.

    Cal Auto Net

    Cal Auto Net

    2.1
    (79 reviews)

    Avoid at all costs. So many other dealerships you can go to that are trustworthy and with genuine…read moresellers. All these people do is scam you and sell you crappy cars. We were sold a car with AC not working and they didn't disclose that with us at all. During the driving trial he kept messing with it pretending to adjust it knowing it wasn't functioning. There was another car part we had to replace they didn't tell us about. They don't disclose everything they should and they have so many undisclosed fees. I truly don't understand how they're still open.

    Whatever you do... CHOOSE ANOTHER DEALERSHIP!! Run for the hills! One of the worst experiences of…read moremy life. Very deceitful, unprofessional, and unorganized. Sure they'll finance you.. but it's not worth it in the least. A cautious hit or miss. I purchased a 2018 Acura TLX in 2023--they stated there was no past damage or issues. During the test run the car wouldn't even start!! They panicked and whipped out the ol' battery charger and told me to go inside to discuss financing while they worked on the car (first red flag). Discussed financing and went back out to see the vehicle, they continued with the battery charger since it was still having issues (second red flag).. why display or attempt to sell a car that won't even start? Eventually they claimed they "replaced" the battery (found out they didn't). Made it home, & a WEEK later.. the ENGINE FAILED!! I went through hell with the financing company as I still had to make payments despite the car being out of commission for FOUR MONTHS!! It was covered under warranty, however, the auto shop claimed the engine had shards of metal & attempted to point the finger at me although I only had the car for a week. A loaner vehicle was also promised--but I was given the runaround & eventually lied to about accommodations during that difficult time. All in all, their methods were unprofessional, haphazard & performed bare minimum to resolve issues only enough to cover themselves. I read bad reviews beforehand but thought "what are the chances of it happening to me" & low & behold.. it happened. Please be cautious & very thorough before committing to this dealership. Too bad I couldn't leave 0 stars. I would have sued if I had the time, opportunity, & lived closer

    Walden Automotive

    Walden Automotive

    4.1
    (21 reviews)

    ShoutOut to Walden Automotive for hooking me up, & giving me exactly what I needed to get back on…read morethe road. You guys showed so much love & made me feel welcomed & ready to show off my car in style. This place has all the cars you need, & they will definitely work with you to make sure you will not leave empty handed. I appreciate the hospitality & I recommend anyone to come here. They have everything from Cheap Cars, Luxury Cars, Cars good on Gas, Vans, Trucks & etc. whatever you need they have it.

    They sold me a faulty vehicle. On my first day off the lot, I had to bring it back for repairs…read more Unfortunately, they don't even perform correct repairs and insist that if you have a warranty, it will take care of it. I took the vehicle to Pep Boys and got an estimate of $2000 for repairs. I was very disappointed with the service and quality I received. I recommend anyone considering buying from here to do their due diligence and go to a better dealer. I have a feeling there are some shady dealings going on here. UPDATE: It has been a week, and the dealership has decided not to offer any assistance or support. The only reason I chose to purchase a vehicle from this location was because Erick is a family member, and I trusted that he would take care of us. Unfortunately, that was not the case. I now have to pay out of pocket to repair the vehicle. Erick was aware from the beginning that the vehicle had existing issues but proceeded with the sale regardless. I am extremely disappointed with the experience and would strongly advise others not to take the risk of purchasing a vehicle here. Additionally, I understand the dealership plans to relocate soon, and I will make sure to inform others so they can avoid going through a similar situation. Me vendieron un vehículo defectuoso. El primer día después de sacarlo del concesionario, tuve que llevarlo de vuelta para reparaciones. Lamentablemente, ni siquiera hacen las reparaciones correctamente y insisten en que, si tienes una garantía, eso se encargará del problema. Llevé el vehículo a Pep Boys y me dieron un presupuesto de $2000 por las reparaciones. Quedé muy decepcionado con el servicio y la calidad que recibí. Recomiendo a cualquiera que esté pensando en comprar aquí que investigue bien y acuda a un concesionario mejor. Tengo la sensación de que hay algunos manejos sospechosos en este lugar. ACTUALIZACIÓN: Ha pasado una semana y el concesionario ha decidido no ofrecer ningún tipo de ayuda ni apoyo. La única razón por la que elegí comprar un vehículo en este lugar fue porque Erick es un familiar, y confié en que nos atendería correctamente. Lamentablemente, no fue así. Ahora tengo que pagar de mi bolsillo para reparar el vehículo. Erick sabía desde el principio que el vehículo tenía problemas, pero aun así procedió con la venta. Estoy sumamente decepcionado con la experiencia y recomiendo encarecidamente que nadie corra el riesgo de comprar un vehículo en este lugar. Además, tengo entendido que el concesionario planea cambiar de ubicación pronto, y me aseguraré de informar a otros para que no pasen por una situación similar.

    Hawthorne Motors Express

    Hawthorne Motors Express

    4.6
    (183 reviews)

    We recently purchased a 2017 Audi from Hawthorne Motor Express and had a great experience from…read morestart to finish. The customer service was excellent, and everyone was friendly, professional, and easy to work with. As a family-run business, they made us feel comfortable throughout the entire process and never pressured us into making a decision. They took the time to work with our financial needs and helped make the purchase fit our budget. What really stood out was their commitment to customer satisfaction. They repaired a tire that needed attention and even ordered a replacement tow cover for the front bumper after the sale. It's clear they care about their customers and stand behind the vehicles they sell. If you're looking for an honest dealership with great service and a no-pressure atmosphere, I highly recommend Hawthorne Motor Express.

    We purchase a vehicle around August 2024. Very friendly staff, a family business who treat their…read morecustomers with respect and are considerate while accommodating. Purchasing the vehicle was an easy process. We offered full cash for the vehicle and asked if the price would be negotiable, there was little to no wiggle room, so we did half cash and half finance. Drove the vehicle home the same day. On Thanksgiving evening (on our way out) the transmission went out while on the freeway. Car was loaded with the entire family, had to get the car towed to the mechanic while Ubering to our destination. We spent a couple thousand dollars in fixing the transmission, and a few hundred bucks on the tow truck along with the uber on Thanksgiving night. We haven't driven the truck for even 1000 miles and already replaced the transmission, which gives this place a 1 star rating. We did not call when the transmission went out, didn't think we'd get any consideration since we were considered owners of the vehicle already. However, we called 1-week after they responded to our google review and until today, we have not received follow up. If a follow up is received, I will post an update. The entire family was friendly and helpful throughout the purchasing process. My conclusion on this experience: I purchased a used vehicle at Hawthorne Motors Express and the transmission went out 3 months after owning it. *we are proud owners of 2 previously owned vehicles, which were purchased from Enterprise Car Sales. I know where I'll be going for my next car.

    Hawthorne Auto Square - usedcardealers - Updated July 2026

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