I bought a 2018 Honda Civic EX with Lima and honestly couldn't be happier. The whole process was…read moresuper smooth and easy, no pressure, no weird vibes. Lima was cool, helpful, and straight up from start to finish, which made everything stress-free. The car was exactly what I was looking for and in great condition. If you're trying to buy a car without the headache, I'd definitely recommend working with Lima. Solid experience all around.

WARNING. Honestly to everyone and anyone reading this. BEWARE. This so called place of business…read moreshould be shut down immediately. AVOID AT ALL COSTS. There is an obvious alarming rate of negative reviews and decades worth of consistent illegal activity here being reported. This place has a WELL deserved infamous reputation for a real reason. This place must be paying off the authorities or is a front for some other shady crooked dealings somehow. There's about 3 different phone numbers you find for this place. All active. Strange! The two slumped over men on site, sitting outside collecting dust midday...claimed that every person on the phone you speak to is an off site 3rd party service, like a call center. AVOID. The call center says they are there on site and will even give you their name so you can ask for them when you arrive. I spoke to a "Jordan" on the phone. The two men there sitting outside smoking and lounging about directed me in. I followed one of them into their barebones office. The want all my info BEFORE seeing anything or being shown anything. WEIRD. I only gave vague general answers. They never heard of him. They threw their phone operating service under the bus and said "yeah they always say that, I wish they wouldn't". LIAR. They have an ILLEGAL SCAM forced add on fee for GPS tracking. Which goes against the law! CRIMINALS. Many reviews mention this. They will look at you and inflate that price. They told me regardless of the car I chose it would be an additional $3,000 non-negotiable for this unnecessary strange pre-programmed system junk. EVEN if you are NOT financing. If you pay cash up front out the door it makes NO DIFFERENCE. They claimed they did not have either of the cars I saw online and confirmed with on the phone with "Jordan". BAIT AND SWITCH. He also said all the negative reviews online were due to the nature of the clientele in the "area" that want flashy cars but can't make the payments. He said they would finance anyone and everyone and even someone they repoed previously, that's why GPS tracking fee was required for financed cars. But that everything, including that add on fee is negotiable. NONSENSE. EMPTY PROMISES. They are TAKING ADVANTAGE of DESPERATE people! Claiming people get repoed and blame the dealership. Meanwhile...the place is a GHOST TOWN. Empty. DESERTED on Sunday afternoon and NO CUSTOMERS. We were clear in wanting to pay up front only after inspecting and testing the car. No intentions to finance. THEY DON'T CARE. They're not trying to sell cars. Something else is going on! The salesman had poor personal hygiene and was not well dressed. There was a very young man who said nothing slumped over hidden behind another desk station in street clothes that said nothing to us while doom scrolling on his phone. The place is FILTHY, grime and debris all over the floors! Nobody cares enough to pick up a broom or a mop. It looks like a tragic unloved waiting lobby for a detention center with metal benches bolted into the floor. The pictures on their website is a fantasy ILLUSION, no such facility exists. They astonishingly have multiple lots of cars that will sit there forever rusting and rotting. On seperate blocks believe it or not. YET if you sign up for alerts or to contact the dealership you get an automated text boasting that they sell 50 cars per day. "Jordan" on the phone told me 30 cars per day. HILARIOUS delusions! They got junkers everywhere. Scratched and scuffed and whole front fenders missing, just walking on the sidewalk a block down and they are lined up for all to see! Dented crumpled up license plates too! TRASH condition. They claim a free 30 day warranty and extended warranty for all repairs to come into their on site garage. SCAMMERS FULL OF FRAUD AND LIES. Be alert! I am not a disgruntled buyer of a car, I am a browsing customer that had the unfortunate displeasure of stepping inside and having my time WASTED. God bless the universe for protecting me from being schemed and SCREWED over by these SHADY CON-ARTISTS. Watch out and stay safe yall. DO NOT go there. Go somewhere else!

I came in ready to buy a ~$30K (after taxes) car TODAY, on my credit card, on the spot. I knew…read moreexactly which car I wanted, but there were a couple of other good options too, including a Model S. They (Mario and some other guy) acted like they didn't even want to give a test drive of ANY car. Because I'd just been in an accident, I needed to make sure the suspension actually felt like a luxury car. LOOK--I've been buying cars for a looooooooong time, especially sports and LUXURY cars. This was hands-down the ABSOLUTE WORST car-buying experience I've ever had. I was looking at three cars I was ready to buy TODAY, and what these idiots didn't realize is I needed to leave with a car today. While I was waitin to testdrive the Model S, they kept asking me, "How are you going to pay for it?"--as if I'm broke--before even letting me drive the cars, AND as if I OWE them an answer... DUDE, we're not even near that part of the process yet! THIS is the WEIRDEST SHI* I've ever experienced in my entire f*ing life. At Lexus they wine and dine you, free cappuccinos, snacks pastries popcorn.. give as much time is necessary getting you comfortable in the dealership. This is why Ive spend $70,000, $45,000 on a car there. These idiots didn't get the memo!! So OF COURSE I left when they made it feel uncomfortable. I go to another car dealership which didn't have anything I was interested in. but I met this young Asian guy from Korea who was also car shopping. he was looking for a convertible Mustang or convertible bmw. elegant cars had a convertible BMW in his price range! they LITERALLY had a DOUBLE SALE OPPORTUNITY!! I came back specifically to test drive the Tesla Model S, butNOW i brought this new friend who was ready to buy rt away... and again they're asking how I'm going to buy it without first making sure I even like the car. then even though the BMW convertible is listed online for sale they told the Korean boy that the BMW wasn't working at all..! I was like wtf!? I asked about the car earlier they never told me that! #HELLASHADY That's not how you sell ANY f*ing thing. Danny brought out a paper with the Model S's price, title and taxes total of almost 30k and I'm wondering why! like I already know what the price is, the price is no problem for me, and I STILL hadn't test drove the car yet!!! so it was just the strangest interaction that just was hella awkward which challenges explanation. Their hella f*ed attitude lost an EASY $30K LAY-DOWN. All they had to do was let me test-drive the two cars I was interested in. I would have paid and left! But in this scenario I simply just left LOL #DUMB #EXTRADUMB I honestly started questioning whether they sell cars AT ALL.

I purchased a beautiful 2012 GMC Terrain with only 58,000 miles on it in December 2024. It was a…read moreno hassle very pleasant experience, and the price was very reasonable. The salesmen were friendly and helpful. Because the vehicle was older than a 2016, no bank or credit union would finance it so I did financing through the dealership. Even though I have good credit, they still gave me a 12% rate. I would have given 5 stars with a more reasonable finance rate. Overall I would recommend them, but get your own financing if you can.

First off, this man name Alex (hereinafter "Crazy Man") on the review below me is definitely giving…read morefalse information. I set up an appointment with Crazy Man to purchase his car. However, I was running a few minutes late. I work in DTLA and was coming on my lunch. I told him to get started with the dealership but he insulted me, told me he's leaving, and left WITHOUT EVEN ENTERING THE DEALERSHIP. I go on yelp to see his review and the audacity he has to report his "gut feeling" to the FBI. Hilarious. He wasted my entire lunch and made me drive to the dealership for no reason. Anyways I ended up buying another car from someone at the dealership a few days later. Super easy and simple process. I usually don't ever write reviews but I felt offended that Crazy Man had the audacity to put my name on a bad review when I did nothing wrong at all. Some people amaze me. Looking to report his review and take legal action against him.

Pleas stop saying that you car about customers. I put down 7500 from a settlement handled by…read moreMaximus Law who is the son of the owner of Car World. In the guise that you guys were doing me a favor. The car was totaled even though it was not a total loss. This is done because it leaves the consumer without s car or without a down payment. Predatory practices. The idea is for yogi to never own the car.

I could give zero stars I would do it do. not buy a car here. it's a trap! customer service is…read morehorrible, very rude. You ask questions and it they don't know the answer they hung up on you. My son has a car with this company and he goes through the same thing. DO NOT WASTE your money on this company. I would not recommend this company. poor service, rude and no respec.

Very helpful, made the effort to get me in the car I wanted, more than happy to recommend someone…read moreto this dealership -Ortiz B

Avoid at all costs. So many other dealerships you can go to that are trustworthy and with genuine…read moresellers. All these people do is scam you and sell you crappy cars. We were sold a car with AC not working and they didn't disclose that with us at all. During the driving trial he kept messing with it pretending to adjust it knowing it wasn't functioning. There was another car part we had to replace they didn't tell us about. They don't disclose everything they should and they have so many undisclosed fees. I truly don't understand how they're still open.

Whatever you do... CHOOSE ANOTHER DEALERSHIP!! Run for the hills! One of the worst experiences of…read moremy life. Very deceitful, unprofessional, and unorganized. Sure they'll finance you.. but it's not worth it in the least. A cautious hit or miss. I purchased a 2018 Acura TLX in 2023--they stated there was no past damage or issues. During the test run the car wouldn't even start!! They panicked and whipped out the ol' battery charger and told me to go inside to discuss financing while they worked on the car (first red flag). Discussed financing and went back out to see the vehicle, they continued with the battery charger since it was still having issues (second red flag).. why display or attempt to sell a car that won't even start? Eventually they claimed they "replaced" the battery (found out they didn't). Made it home, & a WEEK later.. the ENGINE FAILED!! I went through hell with the financing company as I still had to make payments despite the car being out of commission for FOUR MONTHS!! It was covered under warranty, however, the auto shop claimed the engine had shards of metal & attempted to point the finger at me although I only had the car for a week. A loaner vehicle was also promised--but I was given the runaround & eventually lied to about accommodations during that difficult time. All in all, their methods were unprofessional, haphazard & performed bare minimum to resolve issues only enough to cover themselves. I read bad reviews beforehand but thought "what are the chances of it happening to me" & low & behold.. it happened. Please be cautious & very thorough before committing to this dealership. Too bad I couldn't leave 0 stars. I would have sued if I had the time, opportunity, & lived closer

Great service from start to finish! I purchased my 2016 BMW F30 340i here and got a great deal. The…read moreowner personally helped me throughout the entire process, made scheduling my appointment quick and easy, and ensured everything went smoothly. I highly recommend this dealership to anyone looking for a great vehicle and excellent customer service!

They sold me a faulty vehicle. On my first day off the lot, I had to bring it back for repairs…read more Unfortunately, they don't even perform correct repairs and insist that if you have a warranty, it will take care of it. I took the vehicle to Pep Boys and got an estimate of $2000 for repairs. I was very disappointed with the service and quality I received. I recommend anyone considering buying from here to do their due diligence and go to a better dealer. I have a feeling there are some shady dealings going on here. UPDATE: It has been a week, and the dealership has decided not to offer any assistance or support. The only reason I chose to purchase a vehicle from this location was because Erick is a family member, and I trusted that he would take care of us. Unfortunately, that was not the case. I now have to pay out of pocket to repair the vehicle. Erick was aware from the beginning that the vehicle had existing issues but proceeded with the sale regardless. I am extremely disappointed with the experience and would strongly advise others not to take the risk of purchasing a vehicle here. Additionally, I understand the dealership plans to relocate soon, and I will make sure to inform others so they can avoid going through a similar situation. Me vendieron un vehículo defectuoso. El primer día después de sacarlo del concesionario, tuve que llevarlo de vuelta para reparaciones. Lamentablemente, ni siquiera hacen las reparaciones correctamente y insisten en que, si tienes una garantía, eso se encargará del problema. Llevé el vehículo a Pep Boys y me dieron un presupuesto de $2000 por las reparaciones. Quedé muy decepcionado con el servicio y la calidad que recibí. Recomiendo a cualquiera que esté pensando en comprar aquí que investigue bien y acuda a un concesionario mejor. Tengo la sensación de que hay algunos manejos sospechosos en este lugar. ACTUALIZACIÓN: Ha pasado una semana y el concesionario ha decidido no ofrecer ningún tipo de ayuda ni apoyo. La única razón por la que elegí comprar un vehículo en este lugar fue porque Erick es un familiar, y confié en que nos atendería correctamente. Lamentablemente, no fue así. Ahora tengo que pagar de mi bolsillo para reparar el vehículo. Erick sabía desde el principio que el vehículo tenía problemas, pero aun así procedió con la venta. Estoy sumamente decepcionado con la experiencia y recomiendo encarecidamente que nadie corra el riesgo de comprar un vehículo en este lugar. Además, tengo entendido que el concesionario planea cambiar de ubicación pronto, y me aseguraré de informar a otros para que no pasen por una situación similar.

We recently purchased a 2017 Audi from Hawthorne Motor Express and had a great experience from…read morestart to finish. The customer service was excellent, and everyone was friendly, professional, and easy to work with. As a family-run business, they made us feel comfortable throughout the entire process and never pressured us into making a decision. They took the time to work with our financial needs and helped make the purchase fit our budget. What really stood out was their commitment to customer satisfaction. They repaired a tire that needed attention and even ordered a replacement tow cover for the front bumper after the sale. It's clear they care about their customers and stand behind the vehicles they sell. If you're looking for an honest dealership with great service and a no-pressure atmosphere, I highly recommend Hawthorne Motor Express.

We purchase a vehicle around August 2024. Very friendly staff, a family business who treat their…read morecustomers with respect and are considerate while accommodating. Purchasing the vehicle was an easy process. We offered full cash for the vehicle and asked if the price would be negotiable, there was little to no wiggle room, so we did half cash and half finance. Drove the vehicle home the same day. On Thanksgiving evening (on our way out) the transmission went out while on the freeway. Car was loaded with the entire family, had to get the car towed to the mechanic while Ubering to our destination. We spent a couple thousand dollars in fixing the transmission, and a few hundred bucks on the tow truck along with the uber on Thanksgiving night. We haven't driven the truck for even 1000 miles and already replaced the transmission, which gives this place a 1 star rating. We did not call when the transmission went out, didn't think we'd get any consideration since we were considered owners of the vehicle already. However, we called 1-week after they responded to our google review and until today, we have not received follow up. If a follow up is received, I will post an update. The entire family was friendly and helpful throughout the purchasing process. My conclusion on this experience: I purchased a used vehicle at Hawthorne Motors Express and the transmission went out 3 months after owning it. *we are proud owners of 2 previously owned vehicles, which were purchased from Enterprise Car Sales. I know where I'll be going for my next car.

I am writing to share a positive experience regarding a recent vehicle transaction I completed with…read moreDeluxe Motors Sac Inc., located at 1450 Sproule Ave, Sacramento, CA 95811. I recently purchased a Nissan titan that I found online. I am incredibly happy with the service provided by this dealership. Specifically, I would like to commend Mike, who was exceptionally friendly and made the entire purchasing process seamless. To my surprise, he even delivered the truck directly to my home at no additional charge. I highly recommend Deluxe Motors Sac Inc. to other buyers. I look forward to referring others to them and plan to continue doing business with them in the future. Best

Contacted Delux Motors this month (June 2019)…read more Requested total out the door price with tax and license. Stated email only. Simple right? Instead, Eryck the customer service rep helping me out, didn't answer my question. Wanted to hard sale over the phone, and called me a joke? Not professional, weak service. Strong pass.