I came here for a birthday breakfast with my parents. I think it took us longer to get seated than it did for us to eat. The woman at the front was playing hostess and cashier at the same time. The thing that annoyed me is that she kept ringing people up that would line up AFTER people entered to be seated. At the rate people were entering (there were a good 15 people waiting to be seated), she would have been better off switching every so often between ringing people up and seating people. Or there could be two people at the front, one for each responsibility. Finally someone else came up to seat us just as the hostess/cashier was relieved of the cash register. Otherwise the food was fine, our server was pleasant. And I would probably go again for the stuffed french toast. Mmm. read more

I'm not sure why all the bad reviews. We have always had decent service and the food is typical for the IHOP chain. They says let me order the eggs Benedict off menu (typical for IHOP), my kids love the food, the adults are always pleased. I have even eaten a healthy chicken sandwich and it was very good for a chain restaurant like this. My only complaint is that there is a long wait and it's super super busy during prime time. But so is Denny's across the street and Zingo's up a couple blocks. When you want breakfast prime time in this area. You have to wait, period. I have never had a rude server and we have been here 6 or 7 times. If there are any issues they are always addressed quickly with no attitude. Typical IHOP! read more

This ihop is not worth wasting your money and time on if you can just go to a Denny's because this ihop is not worth it te steak is dry, hard and it was cold also I asked for medium well and got well done and the eggs weren't even cooked right never coming back read more

First of all, they get my order wrong, they said they were gonna make a new omelet, but didn't. There was still bits of tomato in it. After eating half of the omelet, I then found a hair in my it. I tried pulling it out, but the hair was too long and too hard to pull out. NEVER AM I EATING HERE AGAIN!!!! Although the manager quickly assessed the situation and took off my portion of the order. read more

Very unsatisfactory ordered a breakfast burger and you know the main ingredients is the egg that makes it a breakfast burger and that's what they forgot but after waiting an hr to get my food I was over it then my wife wanted a refill on tea but the dumped it out well guess what I'm dumping ihop out my life like did the tea read more

3 stars on this IHOP , the service was a bit slow .... but the food was good like any other IHOPs don't need to mention what I ate just but a little slow and looking for the waitress for my check heading home to a long drive in PHX, AZ. read more

Love this place! They have the best pancakes and right now they have some blackberry peach cobbler pancakes with icecream! Can't get enough of this place. What's surprises me most is dinner is really good for a breakfast place. read more

See all

Literaly waited 45 minutes to only be told they lost our ticket. Waitress never came during that wholetime. Finally went and grabbed the manager and asked when our food was coming out. This is qhem we learned our ticket was "lost". Asked for coffee, 20 more minutes went by. Went and asked the manager for coffee. Then the waitress came bAck and re took.our order. Another 10 minutes so i went to the kitchen and asked for coffee. They finally brought it out. After an hour and a half our food arrived and we never once got our refills on any drinks other then coffee. Crappy servicw by "taetae" is what she was reffered to as. Never once apologized. We will never go back to this spot. Our meal was comped but that still doesmt make up for the lousy service. read more

Not very good. More than half the tables were dirty when we arrived and even more when we left. Employees doing much of nothing. An ex-employee when on a rant f-ing the manager. BTW our grandkids were with us. One asked, " Why was he using bad language?" I told him that he wasn't raised properly. The food was mediocre at best. read more

Amazing service! Came for breakfast to catch up with my little brother and the waiter made it a wonderful time!

Original restaurant plan was closed, went here for a change. Food was overly sweet. Wrong coco served, i am willing to try it out, food was NOT pleasant. After meal an adult roach ran across window seal by syurp south to pop out window. I tried to kill it with table pop up menu, but too quick. Manager said exterminator was recently there, but must follow up and apply added measures such as self treatment. Not a great 41st b-day dinner. We are hole in the wall kindA family, but bugs shouldn't be by guest locations as they're afraid of us. I will say Service was great by a young gentalman displaying Friendly additude and attentiveness. Check on that exterminator company, or see Floyd's Stores for help. read more

Was here for a breakfast for 3 and were seated quickly. We were told we were going to be served soon and saw waitress after waitress pass by our table helping the tables all around us. Made multiple attempts to call them over and were ignored. I figured it was maybe because they were busy? Even with only a few people there. We waited 15 mins before anyone came to ask what we would like for drinks and decided to leave because at that point, nobody came. read more

Worst Service Ever. Stopped in for a late night bite tonight and I'm sorry to say that the service lacked friendliness and efficiency. It was busy and it was only 2 of us. Coffee & pancakes were ordered. The food was brought our rather quickly but when we asked for syrup to be warned the waitress forgot to bring it back to our table. Then she disappeared again and took her sweet time to eventually bring us our ticket. There was only 2 other tables that came in after us so it wasn't busy. Don't think I'll be returning. read more

Service wasn't very good and it wasn't very busy. I had the spinach mushroom omelete. Tasty but the hollandaise sauce was a bit lumpy. Hubby had the new breakfast nachos. He liked them and said they were very filling. read more

Good job Justine great service the food was very good I always come back thank you very very much.

Horrible waiter, dirty, and cold food. Couldn't even ask if we needed anything else or if there's anything else they could get us. The food was just nasty made me want to vomit . The hash brown was soo cold and the sausage was to salty. There was a hair in my onion rings and the philly steak sandwich had water on the bottom it was just soggy. I also saw a cockroach. Never ever going there again. read more

Service is good but slow. Food was cold and so so. Next time I'll go to Denny's. Bathroom needs some TLC and the SMELL. Ugh.

The food was really good. That's why I gave you a star. The bathrooms were dirty. The whole place smelled like dirty wet carpet, and air freshener. The waitress was nice, but we had to ask for things more than once. If it had been busy I would totally understand. There was only 2 other tables. Our table we sat at was taped up. The edging was falling off, so they taped it up to fix it. We sat by the kitchen, and we heard the cooks talking about how dirty the grill was . Not exactly what you want to hear while you are eating. We will not be coming back here. read more

The only reason I'm giving a 3 star review is because of the service like the waiter was rude and the cashier was really rude. Overall the food was great but the service was really bad. read more

The worst customer service in Bakersfield never have I been seated then not asked if I wanted some thing to drink we sat for about 15 min and still no one asked if we wanted drinks then another couple comes in and as soon as they sit they not only got their drink order but also got their food order will never go back to this I hope again. Oan we good now we came across the street to Denny's and was seated and greeted and smiled at. read more

My daughter and I drove from Los Angles to Fresno to pick up my goddaughter, who had been in a terrible crash with her Dad. Her mom stayed in the hospital and I drove her back home with a broken foot. After such a long horrible day, we wanted comfort food last night so we chose IHOP, which, quite frankly, I have not been to in decades. The girls had breakfast, and I had the turkey dinner. The meal was excellent. But, what made the dinner the best part of the experience was Robin, the server. Robin was kind, engaging, attentive, informed us about specials with the waffle, an unexpected delight. There were not a lot of customers in the room, but Robin treated each and everyone with kindness, like she knew them. So often good people are working in little restaurants like this on a Saturday night and go un-noticed. We were lucky Robin took care of us last night. read more

exceptional service , food was hot, don't care for atmosphere the booths are open almost cafeteria style kind of annoying because the guy on the other side seemed to be in our conversation. Building is old needs a face lift bathrooms old had smell probably just cause the building is older because it was visiblely clean. Back to Service Robyn was cool I think she got the impression I didn't like my food. I did i was just trying not to be a fatty! Lol . I hadn't been to IHOP in years so 25 bucks . for breakfast was splurging to me. It is what it is. I still tipped 5 bucks. I'm sure the server was shocked because we ordered waters for drinks . read more

As soon as our server brought out our food she gave us our check. I thought that was so wrong. We hadn't even taken a bite of food and we already had our ticket on the table. She checked on us once and that was it. Very bad service. Would not go back there. read more

Friend and I had breakfast there 3/7/10. Not only was our breakfast perfect our waitress was one of the best ever. Blueberry pancakes, sausage and perfectly cooked eggs were wonderful not to mention the best hash browns I had had in a long time. I think Ihop decided a while ago they needed to make improvements and they did. Found absolutely nothing wrong with our dinning experience there. read more

Just had breakfast here, but very disappointed with them. I came to try their special flavored pancakes, but wasn't given the insert. When I asked about it, the gentleman said they aren't handing them out because the kitchen is busy. I won't be coming here again. read more

Truck stop ihop. Just opened and it's as dirty as heck. Dirty silverware, cold coffee, Cold food, mediocre service. Go to denneys or some other place for breakfast. read more

I should have heeded the other reviews about poor service. I usually take those with a grain of salt, but today they were dead on. Arrived at 10:15am or so, put on wait list to be seated and got seated in about 15 minutes. So that was ok. However, it took seven minutes for the waitress to come over and take our order. That was only because the hostess noticed we hadn't even gotten drinks yet and graciously got them for us. (We were seated near the front.) She told us she yelled at the server for ignoring us. The waitress came and took our order at about 10:40 after apologizing for focusing on another table. We only saw her once after that when she verified we got the large orange juice/apple juice instead of kids size. We never got our food. I had to be somewhere by noon so I got up at 11:15 because the food hadn't come. Waited at the cashier desk for five minutes and it STILL didn't come. Table got bussed already when I finally got to tell the cashier I just wanted to pay for my drinks and leave. A lady I presume was a manager was called up to the desk. When I told her the situation, she was apologetic and said we didn't have to pay for anything. Yes it was a Sunday, yes they were busy, but I think 40 minutes plus for pancakes and eggs is way too long to wait. I'll be going back to the IHOP on Rosedale exclusively. read more

I don't understand why anyone would would give IHOP 1 star and expect anything more. It's IHOP. They make breakfast and breakfast is fast and easy. We got our food hot and fast. The food was pretty typical for IHOP so i'm not complaining. I'm not paying for a four course meal at a five star restaurant. Waitress was nice and friendly. Took care of us. Pretty much every IHOP will send the check with the food. It's because they're so busy they need ppl to get out of there to fill in the booths with the ppl waiting to eat. read more

I don't usually leave reviews, BUT I had to do my part and say that we had one of the BEST servers we've ever been helped by. Lindsay was OUTSTANDING! She made my family and I feel at home, although we were from out of town. I truly believe she deserves a raise! Thank you for you amazing service, Lindsay. read more

After waiting 45 min for my breakfast, they brought me the wrong food then the manager yelled from the back to throw it away and let me starve. My friends French toast was missing the strawberries and other toppings. This isn't the first time I've been here. Something always goes wrong. Food and or service is bad. I'm done giving them chances and won't be back. read more

hi bakersfield,ca. here's a real bad review from the rose dale ihop.. well it's been going on for quite awhile now.. me the wife have been going there maybe once month, from 2021-till 1-14-23...when got there only few people eating in restaurant. it was not busy either,,, so we get a booth and nobody comes to our table till at least close to 15 minutes finally a waitress named monica b comes to our table and says are you ready to order,,, i ask her why it took so long she said oh- i was doing some cleaning in the restaurant.... really when we walk in i noticed her and another employee brent talking and standing around...anyway why would you be cleaning when you should be watching for people as they get a table...that should be a dishwasher or busboy job for cleaning..... so when order arrived to table my eggs looked like they were cooked on a dirty grill or pan and cold and my 2 sausges look like they were cook a hour before i got them and cold....wifes her french toast were luke warm.... my hash browns luke warm also...the only thing was hot that night was the the cofee in the silver container....that's sad.... am not done yet.. now is been going on for awhile now we don't know why this keeps going on..when is management is going do something i contacted manger on duty sunday....finally i was contacted by the general manager he called me back sunday 1-15-23 . and i told him what happened saturday night...and told him is not the first time all this stuff went on in resturant..so he said he was sorry about everything..i told him it's his employees that did this not him. and i told the general manager we are not coming back.... and said to me he will take of it....and if can give no stars....ps to management you need to check your videos of what goes on in your restarant/employees read more

Service was terrible. As we waited for our table Sat morning we stood by the counter where people paid and a customer was leaving. The cashier asked about their dining experience and the lady commented about the service was horrible and the server never checked on them and offered more coffee. They left and their waitress came up to gossip about other employees in front of us. The cashier told her and she shrugged it off left and returned a few minutes later to gossip about other employees not working and blaming everyone else about why her tips sucked. Guess which server we got. Which meant terrible service. Watched her put on her lipstick in front of us. Food is your standard diner food. Nothing great,cleanliness is about a 6 out of 10. Won't be back here any time soon. read more

Evenings are the best time to go Never a WAIT! All The food is great My favorite are the Pancakes and Onion rings! Everyone is really nice Never had bad service. Big portions Prize not bad They where doing Kids eat free every day from 4-10pm So all four of us ate for under 30.00 read more

Well...... A representative from iHOP called me, didn't give me her name or title and disputed the fact that salt and pepper shakers have different sized holes. She proceeded to tell me how to use a salt shaker and said that is the way things are at this store. TERRIFIC REPRESENTATION. read more

Food is pretty good, service is sometimes good sometimes alright but my biggest complain is the bathrooms, they are ALWAYS sooooooo dirty, today there was no toilet paper in one stall & it was extremly dirty as usual! read more

Really bad service .. 20 min wait to get in the doors .. sat down .. 15 mins to take my order .. 45 mins later had to tell another waiter if my order was ready .. just for him to find my own waiter for her to ask me to repeat my.order she never put it in. And she tried to make us pay for a cup of hot chocolate .. on top of that everyone who she helped received there orders and we had ordered before them all. read more

Very bad restaurant :( ran out of napkins the bathrooms are super nasty ok service I guess :0

Totally not the best ihop I've been too. My omelet was bland and watery. I added turkey bacon wasn't cooked all the way. I should've gone to a mom n pop shop breakfast place! read more

Ate here after we stayed the night for a graduation in June. The service was very slow... In fact, had to remind the server that we were there, even though she passed us several times. We asked for coffee, and it took another trip to the front in order for it to be brought to us. The food was so-so. We weren't impressed. read more

Service was horrible, steak was not cooked and old, never coming back to this IHOP again