Cancel

    Open app

    Search

    It's-It Ice Cream

    4.7 (574 reviews)
    Open 10:00 am - 4:30 pm
    Updated 1 month ago

    Order It's-It Ice Cream Takeout or Delivery

    It's-It Ice Cream Photos

    Business Info

    You might also consider

    More like It's-It Ice Cream

    Recommended Reviews - It's-It Ice Cream

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos - It's-It Ice Cream

    Mint
    Tom G.

    I love this retail space with their variety of its it n their other ice cream goodies you don't find in the grocery stores. Theres never a line to get your sweets. The best deal is to get on their email list n they will send you emails for their special pricing through out the year, what a deal !!! We usually buy several cases. I love the seasonal items they have such as the pumpkin ones. It's kinda fun to look over their non ice cream items for sale too. Service is always friendly n efficient. Looking forward to purchasing another case soon.

    Tina N.

    If you grew up in the Bay Area, visiting the It's-It factory shop feels like a little piece of nostalgia. Stopped by the Burlingame location for the first time and it's basically the ultimate spot to stock up on the iconic ice cream sandwich. For anyone who doesn't know, the classic It's-It is ice cream sandwiched between two oatmeal cookies and coated in chocolate. It's so simple but SO so good. The factory shop has way more flavors than what you usually see in stores, like mint, cappuccino, strawberry, and green tea. Everything tasted super fresh and the prices are great if you're buying a box to take home. Pricing: $2 each single. 24-pack assorted is $26 and the It's-it mini ice cream sandwiches is $6. The shop itself is small and more of a grab-and-go spot (not really a sit-down place), but the staff were friendly and it was quick and easy to pick up a bunch of treats. Perfect if you're craving a classic Bay Area dessert or want to bring a box to share with friends. Pro tip: check the hours before going since the factory store is only open weekdays. Definitely worth the stop if you're in the area!

    Groupon!
    Amy C.

    I remembered my first time having an It's It was because a passenger gave me one when I used to work at SFO, and I do remember liking it. I recently saw that they have a Groupon deal, which was $10 for a dozen ice creams from It's It. My boyfriend mentioned how he wants to visit there so I bought the Groupon. We stopped by there after I picked him up from the airport one week day last month. The lady there was very friendly and nice. We ended up getting one of each ice cream that they have. From the ones that I had, my favorite was the strawberry and pumpkin! Creamy and very tasty! The place is small and cute. There's a few designated parking for customers. I would definitely return again! :)

    Store front
    Tina L.

    I've passed by on the freeway may times and finally stopped by. I had a Groupon that I bought that brought me here. I walked in and was greeted right away. I redeemed my voucher and picked out 12 sandwiches. Everyone there was friendly and efficient. All my sandwiches were put in a box and I was on my way. The inside has merch and a glass display of what sandwiches they have. I was able to get seasonal pumpkin but matcha was sold out! Plenty of parking. People came and went and got their goodies. I brought a cooler with ice so my sandwiches would make it back without melting. Definitely will return again!

    2/16/25.  Store front
    Jeff F.

    A must visit for the experience and for access to other flavors that are unavailable at the grocery stores. Each It's It cost $2 or there is an option of a 24 pack of your choice for only $26. Of course we've got the 2 dozens of It's It =) My favorites were the pumpkin and strawberry It's It's, as these had deep flavors infused in the creamy icecream, 5/5 stars! The cappuccino, mint, and green tea were also good but had subtle flavors for a 4/5 stars rating. The super sundae is a nice treat with the peanuts that added a satisfying crunchy texture and nutty flavor, 3.5/5 stars. The big daddy was plain but still decent. Essentially this is an It's It that is not engulfed in chocolate, 3.5/5 stars The service was friendly and made for a memorable experience.

    Farrah F.

    Love Its -It's the price is super affordable $2 dollars per ice cream or save and buy 24 for $26. Of course I got the 24 pack. My favorite are the cappuccino and mint flavor but honestly I like all the flavors except for the pumpkin I haven't tried that yet but I will next time. The store is nice and clean the workers are nice and friendly. It's in a hidden spot seems like but I'm happy to come by and will be coming back again.

    Merch
    Bethany W.

    I didn't know they had a shop by the factory! I saw that there's a Groupon for a dozen sandwiches and so we got it! It's an amazing deal and I'd highly recommend getting it! Service was super friendly and quick too. We wanted to get the merch but the clothes were so expensive :( Either way, I'll be back for the sandwiches cause they're a great deal here and they have more flavors!!

    James L.

    If you are looking for the factory store that sells it's it ice cream.. This is it. Literally. It's It.. $2 for an ice cream sandwich with all the flavors they sell. Super friendly, small and not a ton of things but super cool that they have this store open. If you're asking 'is this it?' Then yes. It's It. I'm a fan of this. This is it!

    Emily W.

    Small and simple factory store! They sell merch and ice cream products here. Came by to check out the store and get an ice cream sandwich. Employees were really friendly! For the ice cream sandwiches, they had the classic vanilla, mint, chocolate, cappuccino, pumpkin, chips-it, and a few other options. I went with the classic vanilla ice cream sandwich and it was delicious! It was only $2 flat so it was super affordable. Overall fun experience with yummy and cheap ice cream sandwiches - would come back!

    Chocolate ice cream sandwich
    Sho R.

    I stopped by on a Monday afternoon. The place is in a cul de sac. Parking was a breeze. The place was empty. I got a Groupon which was for 12 sandwiches. I got 6 varieties. Anything they have can be included in the dozen, including the popsicle. Pumpkin and green tea were not there when I went. That was a big dissapointment. Seriously their oatmeal cookie sandwiches were the best. Cappuccino sandwich was my favorite, followed by strawberry and chocolate. Then came the 2 popsicle versions - cone and nut ones. Big daddy was my least favorite sandwich.

    Big Daddy Ice Cream Sandwich: 2025 Aug 3 (5 of 5)
    Maggie T.

    Big Daddy Ice Cream Sandwich, Von's Grocery Store: 2025 Aug 3 (5 of 5) Woah! I've had many ice cream sandwiches, but this one takes the cake. Its vanilla ice cream is creamy, rich and smooth. In contrast, the chocolate wafer gives a subtle bitterness. The flavour combination is well-balanced, with the sweetness of the vanilla ice cream and the slightly bitter and chewy texture of the wafer. This melt-in-your-mouth dessert is delicious with a capital 'D'. I bought these at Von's Grocery Store and I'm going back for more.

    Emily F.

    Stopped in while nearby and was happy to check it out. I've had Its It before but never been to the store. It wasn't busy and the guy helping us was really helpful and friendly. There were items that you wouldn't normally find in stores and I hadn't seen before. They had a small section of merch you could buy as well. We tried 4 items. The cappuccino, pumpkin, the new cone bar and the supreme. All were delicious and was surprised and happy with how light the ice cream seemed in all items in such a good way. I was also baffled by the low prices. Each was $2! All the flavors were well balanced and such a nice treat.

    Dessa R.

    Loveeeeee coming here for all the it's-it directly! They have ALL the flavors (exception as of 9/12 Green Tea flavor out of stock), mini boxes; dry ice packing available and of course the MERCH! Buying It's-It at stores normally has a mark up, just come to the factory shop! Always friendly staff!

    See all

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Dan F.
    881
    612
    18946

    7 years ago

    Helpful 3
    Thanks 0
    Love this 4
    Oh no 0

    2 years ago

    Very cool to see the warehouse that these were made it. It's more of a wholesale shop. Price was decent.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Cari A.
    212
    1107
    4108

    7 years ago

    Helpful 3
    Thanks 0
    Love this 4
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of John T.
    0
    41
    18

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 7
    Thanks 0
    Love this 5
    Oh no 0
    Photo of Mary T.
    171
    70
    70

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 5
    Thanks 0
    Love this 5
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jeannie W.
    9
    333
    1143

    3 years ago

    Very good ice cream especially getting a good deal from Groupon. Always love the ice cream. A lot more flavor to choose from.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amy C.
    575
    892
    2194

    8 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Louisa M.
    1655
    2107
    12165

    9 years ago

    Helpful 11
    Thanks 0
    Love this 11
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 9
    Thanks 0
    Love this 9
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Clean. Delicious. Friendly service. Can't wait to try the others flavors next time. Highly recommended!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sam T.
    1
    69
    96

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 4
    Thanks 0
    Love this 4
    Oh no 0

    3 years ago

    If you're an It's It fan this is the place to go for the freshest ice cream sandwiches! Lots of great flavors to choose from

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Meera G.
    60
    153
    1145

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C W.
    0
    194
    63

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Munch T.
    0
    80
    121

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 3 of 15

    Ask the Community - It's-It Ice Cream

    Open on the weekend?

    No, only Monday through Friday, 10am- 4:30pm.

    Is it only opened until 4 pm and weekday? I checked the business hour that makes me so sad.its closed too early and not opening on weekend.

    Yes, so sad but true.

    Is the pumpkin flavor back in stock, yet?

    Someone recently posted a review that the clerk said "late August/early September".

    Is the it's it factory in Burlingame currently open on weekdays? I thought that they were temporarily closed but just saw a review post from less than a week ago so wondering if it's still open?

    I believe they are open My friends mom bought some yesterday and she says that the we're having a sale but don't know about that I'm going to go see it for myself.

    Is there a factory tour?

    Hi, I asked and was told there are no tours.

    Will they be open 4th of July 2019?

    Why they won't sell outside of California?

    They do sell outside of California! Check out the website and call to find out exactly where!

    View All 12 Questions

    You might also consider

    Verify this business for free

    People searched for Ice Cream & Frozen Yogurt 20,092 times last month within 10 miles of this business.

    Verify this business

    Yumi Yogurt

    Yumi Yogurt

    3.8
    (858 reviews)
    5.9 mi
    $$

    Yumi Yogurt is like the little engine that could. It's been here forever. And with all the changes…read morethat have occurred over the years throughout the Bay Area, especially the Peninsula, this location has remained consistent throughout time. Flavor packed yogurt, perfect consistency every single time, not overly sweet. Flavor burst option is fun and imo a must try. They offer samples, so give a few a shot! If you come on a weekend evening, expect a line and a wait. But it is worth it. The team here always have always been so nice and welcoming.

    If you're looking for a classic frozen yogurt spot, Yumi Yogurt has got you covered. This…read morefamily-owned business has been serving the Bay Area since 1985, with locations in San Mateo, Redwood City, and Santa Clara. They offer two distinct styles of soft serve: Flavor Burst, which is vanilla custard swirled with a flavored syrup for a striped effect, and Frozen Yogurt, which features whole-flavored soft serve. All options are available in either a cup or a cone. - Chocolate Burst -- vanilla frozen yogurt swirled with chocolate syrup along the edges, creating a classic striped effect; portion size was generous (easily double the size of the cup), ideal for those who enjoy a vanilla-forward base with just a hint of extra flavor On a later Friday evening, the shop was still buzzing with customers. The line moved quickly, with just a few groups ahead of us. Pricing falls in line with standard Bay Area dessert spots: $7 for a small, $8 for a medium, and $9.50 for a large as of 2025. Service was fast and friendly. While there's no indoor seating, there's a spacious patio area with plenty of tables and chairs outside. I'll definitely be coming back soon to try more of their flavors -- the Chunky Fudge Brownie and Caramel Fudge Vanilla both caught my eye.

    Photos
    Mango Peach & Chocolate Chocolate Chip
    Mango Peach & Chocolate Chocolate Chip
    Yumi Yogurt
    Vanilla custard with brownie bites

    See all

    Vanilla custard with brownie bites
    Aqua Club Dessert & Beverage

    Aqua Club Dessert & Beverage

    4.3
    (1.1k reviews)
    3.1 mi
    $$

    Such a lovely dessert and beverage shop! Walked in and saw someone else's mango sago on the counter…read moreand had to get one myself! At 20% sweet, I think I could've been ok with 50% sweet too. I tend to get drinks at around this sweetness level and I loved that the mango sago was on the less sweet side already! Mangos were fresh, super delicious and milky and great on a warmer day. Massive sized drink as well! I forgot to take a picture of my white peach tea with agar and chia seeds -- this was soooo yummy as well. Also got this at 25% sweetness and found it sweeter than the mango sago, but the agar jelly was chewy and the overall drink was so smooth and just packed full of peach flavor. I couldn't stop drinking it after my first sip! I'd love to come back and try some of their other drinks and egg waffles next time when I'm in the area. Service was also super nice and quick. Definitely highly recommend!

    My friends and I came here on a Friday evening. It was not too busy, and there was decent parking…read moreavailable nearby. I ordered the peanut butter waffle sundae. It was pretty good, and I would order it again. There were only 2 people working so service was a little slow, but nothing too bad! There were a few available seats inside to enjoy your dessert and chat. Overall, nice shop for a sweet treat and a place to enjoy it!

    Photos
    Mix & Match: Chocolate waffle with match ice cream, oreo pieces and mochi bits
    Mix & Match: Chocolate waffle with match ice cream, oreo pieces and mochi bits
    Strawberry with mochi waffles
    Strawberry with mochi waffles
    Mango sago

    See all

    Mango sago

    It's-It Ice Cream - icecream - Updated August 2026

    Loading...
    Loading...
    Loading...