We have gone to the location in Sparks a couple times and decided to try the location on Wells this Sunday for breakfast. Pros: got sat quickly, food was fast. Cons: poor service; had to correct the busser on the drinks we ordered, only got one refill on our coffees which was at the end of our breakfast, the server did not check on us to see if we needed anything else until we were almost done with eating, the chicken fried steak was very chewy without any flavor and the gravy did not have any flavor, the biscuits were dry and there were open empty creamers in the bowl on the table. We saw the bussers near the drink station talking with each other and on their phones most of the time. Unfortunately we were not impressed with the food and service. read more

I ordered the chilaquiles. It was probably the best I've had. We shared french toast which was delicious. He ordered the country bacon breakfast and he loved it. There was so much food that we are taking some back to our room. The service was great and the coffee was very good. The place is a gem! read more

Jack's took over the space previously occupied by Carrow's on Wells near I-80. Their menu is extensive and the portions are substantial. I ordered the Country Style Breakfast. 2 eggs, choice of meat, potatoes, and biscuits with gravy. I asked to leave off the potatoes and for my bacon soft. The order came out correctly. The over-easy eggs were cooked through with a nice, runny yolk. There were 4 biscuits with gravy. I might have liked just a tiny bit more gravy but there was enough to mostly cover the biscuits. I guess it's possible that there were 2 biscuits split in half but they were quite large and fluffy. The meal was delicious and the service was good. My coffee cup was never empty. I also like that they have flavored creamers on the table. I'm looking forward to trying some other breakfast items and maybe hitting them up for lunch one day. read more

Jack's Coffee Shop - Country Style Breakfast sans potatoes - Cafes Near Me - Reno, Nevada

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It seems like a dive, but great service and food. Had BLT with the Best french fries!! Yum!

Update: My husband and I have decided this will forever be our go-to for breakfast/brunch. I decided to try the Chilaquiles... TO DIE FOR. I love anything spicy and the red chili definitely has a kick to it. I get my eggs over easy and mix it with the amazing potatoes. Also get extra sour cream and pico de gallo. We've been every Saturday since!! Still super clean,everyone is really friendly and service is fast! 10/10 read more

Very nice Mom and Pop restaurant. Good food, quick service and nice staff. We went twice while in town. The biscuit was very good. We had bacon and eggs and a ham and cheese omelette. The kids loved the pancakes and french toast. read more

Food was INCREDIBLY bland. I've never had muchy hash before today and the flavor was so bad and it was the only thing with flavor. My 6 year old who eats everything and LOVES biscuits and gravey wouldn't eat past two-three bites it was so bad. I tried it and he was right. Gross. He ate some of mine but between both of us not wanting to leave hungry there was still food on my plate and his was mostly untouched. We will not ever go back as there other location is much better. Even the coffee cup was so beat up the rim was chipped all the way around so evertime I took a drink it felt like I was putting my lips on little pebbles. Paid over 40 bucks and I feel like I would of got more for my money and better quality food at McDonald's, a place I don't eat as its garbage. The only good thing I have to say is that the gentleman who greeted us, poured my coffee, got our drinks and bussed our table was prompt and friendly. The waitress not so much. All in all I feel robbed. read more

Matti is a wonderful waitress. They should be lucky to have her as a employee. She takes care of the customer and let's talk about the food. All I can say is wow. Do yourself a favor stop and have breakfast here. THANK YOU read more

They bait and switch. The orange juice was 3.50 on the menu and charged 8.31 for fresh squeezed. Ill never go back. Food was dennys quality at best. read more

Great food, staff was attentive and friendly, prices were reasonable. Coffee could be stronger. I would eat here again - happily.

If you are ever in Reno, check out "Jack's Coffee House" on Wells Avenue! Will take you back to a time where everything is made from scratch and service is exceptional! Had the Andouille Sausage on Potatoes. Coffee was exceptional as well! I have a new favorite! Well done! read more

Jack's Coffee Shop - Cafes Near Me - Reno, Nevada

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Sunday afternoon and the place was packed, so my first thought was Yay the food has got to be good. The burger I ordered was dry and crumbly and not very appetizing. My mom liked her breakfast, she said her pancakes were light and fluffy. All of the hard surfaces made the noise level unbearable and very annoying. I could not hear what my mom was saying sitting across from me, we literally had to yell at each other. I probably will not go back. read more

I am glad Jack's took this old carries restaurant over. It sat vacant for awhile, now Jack's looks like it is doing well here. I have been to the Jack's on Victorian Ave, and the one south of town before it closed. Jack's is a coffee shop, nothing special, but consistently good food and friendly staff. There portions are big, so come hungry. I ordered the leaner meaner. It comes with a half pound burger patty, cottage cheese, and fresh fruit. The fruit was delicious and was filling just by itself. The meat patty was a bit overcooked, and not fresh meat. Overall it was a good meal, if in area I will try again. read more

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This coffeeshop is located on wells Ave, just off of Interstate 80. It looks like the old carries that was there for years. Parking is a breeze, with a private parking lot. There are quite a few booths to sit at and the restaurant can accommodate a large group. We were seated right away and our drinks were brought to the table. I ordered a chicken Cobb salad. It came with cucumbers, tomato's, onions, hard boiled egg, bacon and croutons. The chicken was grilled and had a delicious BBQ flavor. I asked for the dressing on the side. This salad is delicious and huge. Easily two meals. read more

Jack's Coffee Shop - Restaurant - Cafes Near Me - Reno, Nevada

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I'm not giving Jack's five stars because their food was incredible, because there are plenty of restaurants in Reno that have incredible food. I'm giving Jack's five stars because they have great food, and awesome service! As others have already said, my coffee cup was never empty, the food was wonderful, and the servers were working very hard to make sure all was good! Yes, this is an old Carrows restaurant, and nothing much has changed, but they are doing it right. I ordered the chicken fried steak, which I would give four stars. Wife had a spinach omelette, which she gave five stars. If you want to give your breakfast a little punch, order a couple of deep fried jalapeño peppers! They were awesome! All in all, a nice visit for brunch. I'm sure they will see me again. read more

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My second visit here. The food was great the first time, along with the service, I had to come back. The Chilequiles are sooo good!! Very flavorful and savory. Alex was our server both times and she is very sweet. Food came out fast and hot and coffee was always full. The staff all helps one another get whatever needs to be done and it's obvious they have some great teamwork there. The restaurant itself is older but it's very clean read more

Jack's Coffee Shop - Chilequiles and the Rio Grande. Both with great flavors - Cafes Near Me - Reno, Nevada

I complained about my chicken fried steak which was absolutely horrible. They decided to say I complained because I am WHITE!!!! Are you freaking kidding me? I'd never go back, I'd suggest no white people go there. The lady pictured below is the amazing person that thinks this is ok. read more

Jack's Coffee Shop - Racist lady - Cafes Near Me - Reno, Nevada

In my world, I would say it was a diner. Unfortunately,I came here post a visit to urgent care and needed food! Had Eggs, Pancake and Sausage--totally what I needed. Mom had "scones" term used lightly. Like no other scone I've had but if a Zeppoli and an Indian Fry bread had a baby this would be it. Served with honey which was need because it was a bit bland. The menu was expansive but I had one thing in mind eggs and pancakes. There's more to choose from on the menu. I'll be back to try something else on the menu. Lines are long but service is quick, friendly and on point. read more

This is a review for Jack's Cafe and Jack's Cafe #2, since my partner and I ate at both locations on consecutive weekends and had pretty much the same experience -- a good hearty breakfast at reasonable prices. This is your typical all-American breakfast diner that does all the breakfast and lunch basics very well. The menu is pretty extensive with a bent toward some Mexican-style foods. Fajitas came super hot off the grill with a ton of grilled peppers, onions and spicy grilled chicken with delicious beans and rice. Huervos rancheros is excellent. Omelettes are big and hearty. Service is attentive. Coffee is nothing special, but what coffee shop java is? I will definitely eat here and again and it may be my new favorite breakfast spot. It's worth a short drive from a nearby downtown or Sparks hotel with expensive breakfasts or crappy continental breakfasts. read more

This place is very good, I am surprised they don't have a higher rating on Yelp. The food is excellent and the portions are HUGE! Come hungry! Our service was very speedy and we would definitely eat here again! read more

Staff is very friendly and service is fairly quick, the food however is lacking severely on 3 separate visits I tried different menu items and they were very lackluster. The chilaquiles especially were terrible. It's just a very underwhelming diner I'd recommend spending your money elsewhere for better food since the prices aren't cheap read more

Husband and I were interested to try Jack's at this new location. Seems like the parking lot is always crowded so worth a try. We were there about 1:30pm and they close at 2pm. We were not rushed by the pleasant staff and I was pleased to see a lunch menu and not just breakfast. My husband ordered a huge 'man's breakfast' and I ordered a tuna on rye sandwich. The breafast was delivered hot and exactly to order as was my sandwich, I always ask for no extra mayo and seldom have this request remembered, guess it is pretty much automatic when making that sandwich. Very pleased to all the food come as ordered. Enjoyed the meal, not sure how often we will go back but only because we have places we enjoy more. The interior decor was freshened up with paint but still looked like the previous restaurant just cleaner and brighter. Regret not having their 'scones' which as I recall is fried bread.....why would I pass that up???? read more

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Here from California, jacks looked like a good hole in the wall restaurant. We sat down had three different waitress than sat for 20 mins before the forth waitress took our order. Food came fast, however I specifically asked for toast instead of a "scone" (a scone...really) and I got a scone....instead of arguing I just simply said ok.....defiantly should have walk across the street to Denny's. Have to edit my review!!! As we where leaving we said something about how long we waited just to get our order taken...the fourth waitress walked up and literally started arguing with us in front of who assumed was the manager. Assumed manager said nothing and she continued to argue with us....wow!!! I have never experience such horrible customer service! I started to tip her anyways and instantly turned around and just paid the bill and walked out. read more

Great food, good service. Stopped one star only because there could be improvements made to the facilities

Too long of a wait elsewhere so we made reservations at Jack's for lunch. Great decision! The food was great and the service was quick and friendly. So good that we went back for breakfast a couple of days later. Everything was clean, and the staff was all wearing masks, and correctly. It's an old building and worn, but I care more about the food than the carpet. I hope they can survive this craziness. read more

Excellent portions and service. Good food and beats Denny's any day!!! They should do dinner time!

Best place in reno for breakfast, great service, huge portions, only problem is Yelp keeps asking me to put more info before posting how awesome this place is, I hope this is long enough so yelp can leave me alone read more

Jack's Coffee Shop - Great family friendly breakfast place, huge portions and awesome service. - Cafes Near Me - Reno, Nevada

Clean tables plates and silverware, decent pricing, great service and food! Can't go wrong with this spot and it's right off the freeway! read more

Jack's Coffee Shop - Chilequillas - Cafes Near Me - Reno, Nevada

The family was hungry for breakfast and we found this place while in Reno. The staff is very attentive and provide great service. We all ordered different foods. Big portions, prices are average with most other breakfast spots. I got the chilaquiles--eggs over easy, potatoes and baked chips with cheese and salsa. Very good l, the salsa is spicy but good...only way it could have been better would be to add some refried beans. My oldest got the ham and scrambled eggs with potatoes and biscuit--he liked everything. My little one got the French toast kids meal with bacon. He liked it. My man got chicken fried chicken with sauce on the side and pancake---so much food....big portions. read more

Jack's Coffee Shop - Cafes Near Me - Reno, Nevada

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Amazing - food, service and everything in between! Denny's across the street...and this place is 10 times better! Thanks for reopening read more

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The service was exceptional, which is too bad cause the food was disgusting. We often love fibers but this diner has poor quality meats and some weird flavor (from low quality oil or something). read more

I got the Eggs Benedict, and oh my! Not only were the eggs perfect, it was just so damn tasty! read more

Jack's Coffee Shop - Cafes Near Me - Reno, Nevada

Sad and disapointing! I was craving some biscuits and gravy for bfast. Saw the reviews and decided to give them a try.Yeah,don't think I will be back. read more

I've loved this place for years, been here at least 50 times--but something happened to it during the pandemic, and it's not recovering. Service is VERY slow, pretty much indifferent, and the food, while still OK, is far from what it used to be. And while I realize we're all suffering from inflation, Jack seems to be taking advantage of the crisis: my basic eggs-meat-potato breakfast with coffee and slightly skimpy tip this morning was $27. Can't afford that twice a week, Jack. read more

Excellent service, we ate there today before heading back to Cali! I ordered the waffle eggs bacon and hash b , my hubby had the burrito ! Both yummy and the server (young dark hair and Latina) I didn't get her name but she was very accommodating ! We will be back ! read more

I came from the Bay Area to visit Reno and couldn't decide on what to eat and came across jacks amd decide to try it out and it was worth it !!' I highly recommend the food and customer service A+ read more

Great staff and pretty good food except sauce on huevos rancheros which was sweet, contained celery and meat. Very unusual and not tasty. Everything else was fair to good, but certainly not some of the best breakfast in town. If I lived close to here I would happily come often as they have a large menu, fair prices, and staff is above average. read more

Despite the social distancing and limited seating. The food and service is perfect. We love supporting our local restaurants.

Ate here a recently, place is having sewage problems or something. It smelled so bad, and it was trying to be covered by cleaning chemicals. My guess is this restaurant should be torn down and built again. I'd recommend they exit this location it's going to ruin the brand and reputation Jack's has built. My food was okay but I would never go here again or even consider taking food to go. If youre worried about the money to destroy and rebuild a nice grease fire in the kitchen after everyone leaves would work! read more

Well I must say the food is great but service was slow. The restaurant was busy but we were seated immediately. We we're asked if we wanted anything to drink and my daughter asked for water with lemon but got no lemon. She asked for lemon three times before it was brought to her. 15 minutes later our order was taken. We both ordered the "Victorian Special" $9.99. It only took 10 minutes to come to our table and it was nice and tasty. Everything was cooked perfectly. Compliments to the chef! After finishing our meals we waited for the check but it never came so we went up front to pay, no big deal. I am giving 4 stars because the food is good but obviously not enough servers to handle the customers in a timely manner. Jack's is only open until 2pm. I do recommend Jack's if you want good good! read more

Jack's Coffee Shop - Victorian Special - Cafes Near Me - Reno, Nevada

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