Located right on first floor of the Academy building. Parking is available on street and garage in the back. There is some loading spots available for quick pick up Place is small but very efficient They have their own bathroom too Staff is friendly and very good App order was ready early and ready read more

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There are three giants Subway with its no fish tuna and pre sliced meat This one with a relatively limited menu mikes, the largest menu Jimmy and mike get the job done and They both are ok I choose .ikebecause of the broader menu Kids running this spot are fun read more

This was, without question, one of the worst customer service experiences I've had. Our order was missing two sandwiches that we paid for, and none of the extra toppings we paid for on the sandwiches we did receive were included. After I contacted the store, an employee told me they would credit my account $60 for the inconvenience. That credit never happened. I then spoke with two different managers, one of whom told me he owned the store. Instead of honoring what his employee had promised, he questioned why anyone would have offered a $60 credit in the first place. When I explained that I was simply expecting the store to honor what I had been told, he responded, "Come on, we're a small business. Can't you be reasonable?" I told him I was being reasonable. As the customer, it's not my fault that an employee made a promise they shouldn't have. Businesses should stand behind what their employees tell customers. He then told me he would refund the money back to my card. Once again, that never happened. Mistakes happen. What matters is how a business handles them. Unfortunately, this store failed at every step. Based on my experience, I would not recommend giving them your business. read more

Manager and owner of the Jimmy John's No Ho location couldn't be worse! I have been a Jimmy John's fan since it opened; in fact even know the man himself who started it from Champaign Illinois. That being said, I live close to the No Ho location and have ordered from here multiple times. Not one time that I have ordered from here have they gotten my sandwiches correct. Not once! The last time I ordered was with a large group at my friends' house. We placed the order online as usual, so it should be easy to track everyone's individual sandwiches and make them correctly. WRONG! Several sandwiches made incorrectly (ex. No mayo when we asked for mayo; no peppers when we asked for peppers). Worse, 2 of the sandwiches were missing altogether!!!! So 2 of the people from my party had no lunch. I called and the guy we spoke to wasn't apologetic didn't offer anything; I spoke to his manager who then said they would put $60 credit into our JJ account. Nothing showed up in the account so I called again days later, got a diff manager who said he was the owner of the franchise. This guy was horribly rude, also didn't even apologize for the inconvenience and had the nerve to ask why his employee offered the store credit to begin with! In all my years I have never experienced such bad customer service. Lots of sandwich options and will never order from JJ ever again! read more

The 'ol 'freaky fast.' Ah the memories. As Jimmy has liquidated à good number of locations , The decline of Jimmy Johns has been quite noticeable . But is the sun truly setting ? I don't think so, but I have also noticed that the sandwich hasn't tasted quite as good as I remember it to be. I ordered the roast beef (possibly hunter's club?) sandwich. Topped off with a little bit everything , the sandwich was a bit dry, and could have used some oil/vinegar. Even though I asked for everything , it was missing onions and pickles, and mustard . I received everything else though. I just opine that I believe they slathered a bit more mayo than necessary . My experience with Jimmy has been solely exclusive to their roast beef sandwiches . Might be willing to get out of my comfort zone and order something else . read more

Trying out this sandwich spot, jimmy johns, since I hear good things, but there isn't one close to me. Got the spicy Italian. It was good, not great. Service was nice and funny and helpful. Place was clean and quiet. Would get again, if in the area, but not going out of my way for this sandwich. read more

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And yet again, Daryl's friendliness makes our JJ's experience a blast. Thank you Daryl!

This was my first time at Jimmy John's and it was okay. I got their veggie sandwich which didn't seem very full of veggies. The bread was also just okay and felt a bit soggy. The sandwich was a good size, but it didn't seem worth it for me. I think the sandwich came with some cheese, lots of lettuce, very little avocado and tomato. I think I'll opt for something else if I were to go back. read more

Thank goodness that Jasmine is still here. She is the kindest and most customer friendly person I've met in a long while. An exemplary attitude and great energy. Jasmine is a terrific brand ambassador for JJ. SHE DESERVES A BIG RAISE!! Sincerely, Michael P. read more

amazing service from briand and Sergio. I didnt knie where to get they broke down the best things to get and made great suggestions.. Great customer service! read more

I could not let this service I got this morning pass without notice. To the young man who assisted me and made my sandwich 12/16 @10:30 am you were great. Thank you and the sandwich was killer. Thank you :) read more

First time trying this place and I was super surprised! The ingredients taste fresh and great! I got the Turkey Tom and it was so simple and delicious. The service was a little slow but the staff was friendly. And the ambiance is fast food ish so not much you'd expect but that but it has seating. Will definitely be back again! read more

Jimmy John's is a Midwest sandwich chain that's opening more and more locations out here in Southern California. I would put it similar to say a Jersey Mike's, minus the oil and vinegar. I really like Jimmy John's, but I am given it four stars because I would prefer to have the oil and vinegar, just makes the sandwich that much tastier. But overall they have excellent sandwiches and a reasonable price for the most part. You can use the app to make the service quicker and get rewards when ordering, but typically they get you in and out very fast and the various locations I have visited, the staff has always been nice and accommodating to any type of sandwich request you may have. The stores are pretty straightforward typical Sandwich shop nothing over the top, a few quirky sayings on the walls and standard tables that are clean and plenty of room to sit. My most recent visit I got the #7 spicy East Coast Italian, peppers on the side, the peppers have a pretty good spice to them, so they may be spicy for some people. That's why I get them on the side so I can control how much I want in each bite but they're super good. The sandwiches come on a standard French roll. Bread is very tasty. The East Coast Italian has double Genoa salami, double cappocollo and provolone along with peppers and any topping you like. Super tasty. If there is a location near you, check them out. Enjoy! read more

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The servers here are fun and friendly! This attitude always makes my purchases here very pleasant. I always like the sandwiches because I like their bread. If you save your sandwich for the next day it may get soggy so eat it fresh. This is my favorite sandwich place by far!! I highly recommend the Veggie Sandwich!! read more

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Jimmy John's isn't a common franchise in SoCal so I was pleasantly surprised to find one in NoHo. I swung by for nostalgic reasons and was welcome with the signature smell of fresh French bread, aka the "free smell". I got my usual order with extra Jimmy peppers (a must for folks who can handle some spice!) + a side of jalapeño chips, and it took me back to my exam weeks during grad school. The staff were all super friendly and efficient with my order. By the time I finished paying, my sandwich was ready to go. The only downside with this location is the parking situation. There's only street parking available and I had to go around a few times to find a spot. Otherwise, a very good experience! read more

Jimmy John's - #6 Veggie on French bread with Jimmy mustard and extra Jimmy peppers (showing only half the sandwich) - Delis Near Me - North Hollywood, California

I know this is a chain restaurant but this location always has the friendliest employees and the sandwiches are always made better than any other JJ location I've been to. Definitely recommend as it's always been a hit for me! read more

Jimmy John's - Turkey sandwich with the works! - Delis Near Me - North Hollywood, California

Just walked out of this Jimmy John's and the two employees were fantastic. Their energy, efficiency, vibe. Well done! Thank you for the great experience. Wish I had gotten their names. Male was at the register wearing a DC necklace and a friendly woman making our sandwiches. Good service usually means that the employees are treated well. I hope that's true! Thanks JJ read more

We decided to try something different instead of our usual favorites for DELIVERY$$$ They offered a special 30% off of $15.00 or more. I got the #2 big John which there was nothing BIG about it. The condiments and protein were underwhelming . My wife got the #9 Italian nightclub hold the capocollo plain no condiments. They didn't give xtra salami or ham which was extremely sparse to begin with and didn't make up for no capocollo.The rolls were hard and became softer after a quick zap. The so called SPECIAL took a serious toll on the proteins. PRO TIP! There off the shelve basil is a definite PASS! And when they offer a discount don't fall for it........ read more

I'm dealing with planning the burials of two people who died suddenly and thought we'd order sandwiches for lunch to ease my burden of cooking one meal. We didn't have a lot of time to take out for eating, but we placed an online order and drove over and picked it up. We ordered two sandwiches: a regular sized Bootlegger sub with light tomato, add mustard, add extra peppers. Double sized Country Club sub with add cucumbers, add oil & vinegar, add mustard, cut in half. We received: Bootlegger with full tomato, no mustard, no peppers, cucumber. Country Club with light tomato, no oil and vinegar, no mustard, extra peppers, not cut in half. Since we ordered online, there was no mouth-to-ear transmission failure. The order was plainly written on a screen or printout for the employee to read. It was also correct on the receipt. This is either a reading comprehension issue, indifference, or simple incompetence. Either way, it is dangerous (read: a premise liability) for a reading-challenged, indifferent, or incompetent employee to be making people's food. I have an anaphylactic allergy - what if my sandwich was made on an employee's whim, no regard to my specifications, and included a deadly allergen? Because we didn't have time to call the restaurant, quarterback the correct order over the phone, and then wait for a compensated delivery of the newly prepared food, I had to spend time and energy ripping both sandwiches apart and remaking them. But they weren't good, especially because I was so angry at the inconvenience. If there is a next time, we will be sure to not tip before picking up the order, and we will definitely unwrap each item at the counter to ensure accuracy before we leave. Shame on us for expecting a simple order to be read and executed correctly. read more

I love Jimmy John's! But I'm really writing this review to shine a light on the staff here. Every time I've been in here, I'm greeted with the most positive and welcoming energy. Very respectful and attentive. The music is always great too. Whoever's on aux is killin' it. P.S. Please don't get rid of those pumpkin cookies!!! read more

Nice employees, but my order was super late for my lunch waiting because they are totally understaffed. Only two employees trying to place tons of orders. The owner should definitely hire more people. This is very unprofessional. read more

I love Jimmy John's! I've never had any issues with this location. They've always been "freaky" fast, kind, and provide great service. 10/10, will continue to be a loyal customer. read more

1 star for telling me to come in to order my free sandwich and once I get there you tell me you're out

Good wrap, the firecracker wrap has a little kick to it. Good fast service. Wish they had hot wraps and sandwhiches. read more

Jimmy John's - Firecracker Wrap - Delis Near Me - North Hollywood, California

I've been getting sandwiches here since they opened up, literally was there from day one. Over the past few months and today, my sandwiches have not been put together properly. Every time I have had an issue, Curtis was the one behind the counter. Curtis has a good attitude but it doesn't matter if the sandwich is not prepared as you wanted. I even asked both Curtis and his partner if it had Jimmy Peppers on it and cut in half, they said we follow the directions on the order, they do not. I asked for extra Jimmy peppers, and they put four pieces of Jimmy peppers, when I called he said it should have been ten pieces. I asked for it to be cut in half, but it was not. I asked for light oil and vinegar and it is pretty wet. The first 2 times this happened I let it go as it was never like this prior. But I've had it, I spend money and should get what I ordered. I'll be going to Jersey Mike's for the foreseeable future. My wife likes that one better anyway, I usually have to convince her that Jimmy John's is better, but it's not when your order is consistently prepared wrong. The location seems very light and bright and clean. But again if the food is not what you want what does the atmosphere matter. I cannot recommend this location if you care how they prepare your sandwich. read more

Jimmy John's - Only four peppers, when I asked for extra - Delis Near Me - North Hollywood, California

We were here on this side of town. We had two delicious sandwiches with chips and drinks. Very nice customer service. Will visit again. :)

Good food! Good people! Good service! Good deals! The 2 employees that were there today had thee best & friendliest attitude, very helpful, I didn't get their names unfortunately, it was today Sunday 9/8 at about 1:30 pm, shout-out to you Ms. & Mr, you guys are awesome read more

I've been a Jimmy John's customer for years and I don't think I've ever had such positive customer service as I did with Jasmine working behind that counter. She was SO friendly, like she LIKES her job you can tell. She LIKES being nice and talking to people. That girl made my day. I'll definitely be back. Give that girl more shifts lol. 10/10. Bonus- my sandwich was literally perfect. read more

Always fast service and high quality ingredients from friendly folks behind the counter.

Tremendous experience every time I go to this place. Daryl Curtis (who's working 99% of the time I go) not only makes great subs but has an infectious positive attitude!! Don't usually write reviews but Daryl deserves to be recognized. I'll be back for another giant turkey tom soon! read more

I rarely ever come to Jimmy John's only because I prefer firehouse and jersey mikes over them but the other day I wanted to try them. The cashier girls is very nice. The men including the manager on duty and the guy making the sandwiches have bad energy and it comes off as rude. I'm 1000% sure I won't ever go back. I hate when I walk into a restaurant and the staff has bad energy and bad vibes. It's ridiculous honestly read more

I don't know the guys name that works during the day but he is the NICEST GUY EVER. They have the best employees here, it's worth coming just to see them. Great customer service!! Love love love "! read more

I moved to SoCal from an area with a few Jimmy John's. Since moving tho I never really saw them. Luckily, I've been hanging out with a friend that lives in NoHo who's also got a soft spot for food. Even better, he also moved from an area with Jimmy John's so you can just guess what was on the menu today. Walking in the this venue is SPOTLESS. I also can appreciate a restaurant with a bangin playlist as they were playing all the old school cuts. The staff was friendly upon entry greeting us and everyone else. They were quick taking orders and bruh... I MISSED those sandwiches. I think anyone that's had a Jimmy John's sub can attest to how fresh their bread and ingredients taste. What sets this spot aside tho, the staff. They're dope! read more

I'm always skeptical of franchise restaurant locations because the food is always subpar. Glad I was wrong about this location. Life's too short to eat subpar, trust that coming into this establishment means you'll eat fine and tasty. If you live near this spot, nothing wrong with getting take out, do it. read more

I give this 2 stars because of the customer service. I've been coming to multiple Jimmy John's from Nevada to St. Louis to my hometown in Los Angeles this is the first time that I encountered that attitude from my manager that was training another staff. I ordered a unwich 16inch and was charged 10.99x2 for tv e 8 inch instead of the 17.99$ price. I called it it at 7:35 and showed up at 7:45pm and was greeted unwelcomely. My unwich was not made for the simple fact that he wanted to let me know that I was gonna be charged double for 8inch since I'm not using bread. Not cool man. I enjoy JJ better than subway or Jersey Mikes. I know how it is to work end of day. But at the end of the day we are the customers are paying your payroll. Peace. read more

Jimmy John's - Delis Near Me - North Hollywood, California

This Jimmy John's is great! My boyfriend and I were really hungry and I was craving something comforting, which to me is a Bootlegger club and bbq chips and we happened to be close to like the only Jimmy John's in the LA area. We were served by Daryl who in my opinion is one of the few people who likes his job. He was attentive, nice, diligent and funny! Overall just an amazing experience and a good guy all around. As someone who has worked in food service in the past even though it was slow he was on top of his stuff. It's the little things in life and Daryl has them handled. We'll be back! read more

So disappointed with this location. They were not helpful in explaining the sandwiches after I said it was my first time here. There sandwiches also felt like they were not filled with anything. My friend got the tuna and there was more cheese than tuna. I had seen some commercials for this place I wanted to try it, but I am not coming back. read more

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We have all seen these huge Jimmy Johns sandwiches on TV. Take a look at the sandwhich I received in my Jimmy Johns Lunch box. The Costco card is for size reference. All the lettuce and onion you see on TV? The lettuce and onion is in this sandwhich. Can you see it? 1 piece of lettuce each side and 2 little pieces if onion. This is dissapointing. At least if I go have a Big Mac it is exactly the same in every part if the country. Jimmy Johns? From now on you are a hard pass. read more

Jimmy John's - Delis Near Me - North Hollywood, California

This place has made some great sandwiches for us. But lately they have messed up severely over and over. First they delivered us chicken wraps that had no chicken. They sent us replacements but they came so late we ended up tossing those. Then we give them another chance today and order the same thing. This time they missed a few ingredients, including cheese but they added peppers that we didn't want. I call the store and let them know it was wrong. They tell me they were out of the thing we wanted. So why not call and tell us?? Instead the first person who was very nice passed the phone to the catering manager. I think his name was Curtis. He kept trying to say he would remake the wraps and bring them even though they didn't have the ingredients we wanted in the wrap. He said "supply chain issue." I asked for a refund instead. He then tells me I have to bring the wraps back to Jimmy John's to void the order. Let me say that again. He wanted me to drive to the store to bring back in the wrong order I had DELIVERED so I'm able to get a refund. I'm super annoyed, but I was going to do it. Once I agree to come in and drop them off he then says he can send someone to get them to return them. He was so incredibly rude about it. I get that sometimes people have bad days but don't take it out on customers that you did wrong. Not only will we never go back we will make sure everyone knows how bad our experience was. It might not make a big difference overall but no one should have to deal with service like that or that manager. read more

Jimmy John's - There's no chicken in my chicken wrap. Just all cheese. - Delis Near Me - North Hollywood, California

This place is great. The staff are always kind and they have always provided rapid service. Not only are the sandwiches delicious, but fresh as well!!! read more

Jimmy John's - Tuna sandwich with chips - Delis Near Me - North Hollywood, California