Went in at 11:00am and waited 5 minutes and no one came to attend us or came outside to check or take our order. We immediately left because we have two small toddlers and no one even came to greet us. Horrible service. read more

My family and I love coming to this MOD pizza, food is always great, ingredients look and taste fresh. I love the cauliflower crust! Service is always amazing and today was no exception, it's nice to see motivated people going above and beyond to make everyone feel welcome! Restaurant was clean, as usual. read more

Service has improved since my first few visits . Service is faster . Orders come out in reasonable time . They definitely are not winning any speed pizza making contests , I usually wait about 10 to 15 minutes for my order. read more

Terrible management, terrible customer service and zero quality checks. I wish I had looked at it before I left the store with it. read more

MOD Pizza - Lucy Sunshine - Fast Food Near Me - Mckinney, Texas

Horrible service bad attitude bad pizza. Do not go here you will regret it. They have given up and clearly do not care.

Every time I've been to this location it was been amazing! Everything fresh, stocked, and delicious! This particular time warranted a review as a came in and was greeted and helped fast. Logan was so friendly and helpful! Definitely recommend. read more

This is mine and my fiancé's go-to MOD location. They are consistent with the quality of their pizzas and staff is always nice. We ordered for pick-up last night and I always ask for 2 sides of ranch and their pesto (which is the best I've found, comparable to my mom's homemade pesto). I asked for 3 of each last night and noted that they can charge me if they needed to. A super kind employee added this note to our receipt which really made my day. I appreciate little things like that! I hope management can recognize the handwriting and give this employee a raise because it's little things like that that customers notice and appreciate. So, thank you, illusive person who went out of their way to be nice to a faceless customer!! read more

MOD Pizza - Fast Food Near Me - Mckinney, Texas

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the food had boogers on my pizza Service was slow Mold on pizza People were rude Workers cussing at me and yelling me to hurry up Bad attitude read more

The pizza was good especially the crust. But, for a company who boasts they are about serving people, the customer service is terrible. The girl who greeted us today seemed to barely care that we were ready to order and she mumbled when she spoke. As our pizzas moved down the line, none of the other employees who helped add out toppings were also very disinterested in helping. No one was in line at the same time as us, but when we got to the register to pay, we had to wait for several minutes before someone came to ring us up. Please, Mod Pizza, if you are going to pretend you care about people, at least hire employees who demonstrate a little bit of interest in doing their jobs. read more

I have to give this location 5 stars. I've eaten at plenty of MOD Pizza locations but tonight, this one truly impressed me. The crowd was crazy. It was so busy that it took each order over an hour to get completed. The Staff handled themselves very well. Even when one customer got upset and began to yell at them. They stayed cheerful and professional. Well done to this young group of professionals. read more

I like the idea of this place--build your own pizza from scratch, with only the things you like. At any other place, I have to always ask for onions and bell/green peppers to be removed. Not everyone likes that! Here at MOD Pizza, I can order my pizza at a good price, and I can have red sauce, mozzarella, spinach, mild Italian sausage, ground beef, mushrooms, black olives, and roasted garlic. I'm knocking a star due to the inability -- not sure if it's this location only, or what -- to move a line. I stood in line for probably right at 25 minutes on Tuesday night. Normally I'd never do that, but...guess I was hungry, and didn't want to cook. Apparently it was some sort of fundraiser night, but you need to staff for a crowd if you're gonna do that. The pizzas are good, but have to Move. The. Line. read more

You know when payday is like a week away and you find that Totinos pizza and are so lazy AF that you microwave it, because it's the kind of pizza that has microwaveable directions? This is better than that, but honestly...not by much. These places are cluttering up the food scene. Blaze, Piefive, Mod...it's all the same. The crust was thin, the toppings that you tell them you want they barely put on (It's not like I have a safe word...keep on piling the cheese on bro) and it took 15 minutes to get a basic cheese pizza. It was almost $10 for one single personal pizza. Meanwhile that Totinos was on clearance for .85 and it took 2 minutes to prep and you didn't have to put pants on so... read more

MOD Pizza - Cheese pizza "maddie" with ricotta added. $8.15 for 11 inch - Fast Food Near Me - Mckinney, Texas

My husband and I went to dine in this past Monday around 6pm. A few customers were in the restaurant. We love this location even though we drive much further than we need to. We have 2 much closer. We may have to reconsider. It was very disorganized and very dirty inside. Dishes stacked. Trash bins full, tables not wiped off. No utensils. Food on the floor. It was a mess. The young adults were very disorganized and I wanted a salad but the greens look like they had been sitting out for days. Not fresh at all. Didn't appear a store mgr or owner was there that day. The online orders were backed up, the carry outs were delayed. Not good! We will go back and give them another try. read more

This store is incredibly disgusting and staff is unsanitary. Majority of the employees were not wearing gloves or handling customers food in a sanitary manner. When waiting for my pizza I noticed the employee working the oven was not wearing gloves and was touching customers food with his bare hands on multiple occasions. I watched this employee scratch his genitalia then proceed to touch the dough and toppings on my pizza multiple times. When I asked another employee if he should be wearing gloves he responded with "I don't know". I asked for my pizza to be remade. While I was waiting for my remade pizza I saw the same employee dig into his shirt, mouth, and scratch his genitals multiple times again and continue to touch customers food without gloves. I would've asked to speak to a manager but the person who appeared to be in charge was not helpful. She was more interested in letting off the clock employees or friends fold pizza boxes, openly mock costumers, and make disgusting remarks. This store is filthy and unfortunately not the first time experiencing something so negative that would deter me from returning to this location. read more

New trendy spot to grab a yummy pizza or salad with all the fixings! Build your own pizza or get a classic pizza, the varieties are endless. Plus, they carry draft beer by the glass or pitcher...and they have shakes! Lots of open seating, both indoors and outdoors, the atmosphere was casual and comfy, not too loud, a great spot for a night out with friends or family. Staff greets you when you walk in, which is always a plus. During an event here, we were treated to so many yummy pizzas, salad, drinks and dessert (ate it before I could take a picture it, it was so good!) the service never skipped a beat. The staff at Mod's went above and beyond to cater to all our needs, what a treat! Looking forward to my next visit already. Best thing about Mods, is the food is really great. read more

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Went for dinner and it was not busy, one family ahead of us and three girls working the line, score! This is going to go fast... FFW: 10 min later we were going through the line, very s-l-o-l-y. The reason: all the to go orders that were put in front of all of us despite the fact that we were there waiting. Once the first batch of orders was finished, the family before us placed their order, then another batch of to go orders and then finally US! From entering to paying, it took at least 15 minutes. So, if fast service is important for you, this is not it. The pizzas were good, a BBQ, one pizza of the month with Pumpkin sauce base and a DYI. All tasty with plenty of ingredients. Was hesitant about the pumpkin sauce, but I got to say it was very interesting and paired great with the spicy peppers and red onions, it had a hint of sweet but mostly you could taste the spices from it, like cinnamon and maybe clove. The cheese pizza was surprisingly plain because the tomato sauce lacked depth of flavor and salt, so be advised that you might want to add something else to up the flavor on that one. The salad we ordered was also the month's special, but unfortunately most of the arugula was yellow (the spinach was fresh and green), and it was overdressed. It was also a very small portion in a half full big bowl for $8. Because of the lack of freshness, size and price that is an item I would not order again. The natural drinks were amazing, we LOL at the fact that, what we all grew up knowing as a lemonade (water, cane sugar, lemon) is now a "Vintage Lemonade", appreciate the chuckle! That one and the blackberry were absolutely delicious! Highly recommend. This is a maybe for returning for us. I feel that a simple cheese pizza is how you measure a good pizzeria, and MOD's felll short, the salad quality and size was not good for the price and the service although very friendly was super slow.o read more

MOD Pizza - Pumpkin Pizza - Fast Food Near Me - Mckinney, Texas

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Picked up dinner here the evening. The pizza and salad were excellent. The staff were very friendly also.

Oh my!!!!! This millennial run location was 4 lines deep in online orders!!!! Could NOT find peoples pizza. Hire people that can handle the rush!!!! You'd think the owner was at least up for the task! NOPE!!!!!! Unacceptable!!!!! read more

I want to start by saying the folks who helped us at this location were awesome. My family and I are vegan and love the quick option for a delicious hot vegan pizza that is only .5 miles away. Our pizza came out fast, together, with little to no wait. For as busy as it was these young kids had it together. I have nothing to negative to say about the staff and service at this location. Pro tip: ask them to put your dairy free cheese on first so everything doesn't fall off your pizza when you select your slice. VEGANS: I would like to point out a few concerning things that stood out to me. I think other vegans would appreciate. Especially when ordering to go. 1) The young lady asked me if she should change her gloves before grabbing my ingredients. I was super appreciative of her asking since her gloves were covered in feta or some other crumbly cheese. This only led me to assume this doesn't happen as often as we like to believe. Since the gloves are by the register. 2) When they cut your pizza. They use a pizza cutter that sits in a bin with other pizza cutters. There is no separate bin, color coat, or anything that indicated "vegan use only" I almost always get an upset stomach when ordering from here, and these reasons are probably why. I'm appreciative that companies are offering more plant based vegan options. However I still think these establishments need more education on expectations when it comes to these options. A lot of times we have to pay extra or wait longer for our food. So I expect a certain level of compassion when it comes to my food. read more

Two first on this first visit to this location. The other first was to go to same franchise restaurant twice in same month. We first went to the Allen location and wanted to try another place for a different pizza. We got the made-to-order 12" this time with salad. Plenty of food for the two of us so leftovers the next day. Fast service and served hot. We like the thinner crust that one gets for the pizza. read more

MOD Pizza - Who's gonna get the last piece - Fast Food Near Me - Mckinney, Texas

Shitty pizza, poorly prepared, no one to answer the phone. Simply crap, no concern for quality. Employees suck read more

MOD Pizza - Shitty pizza, poorly prepared, no one to answer the phone. Simply crap, no concern for quality. Employees suck - Fast Food Near Me - Mckinney, Texas

Best custom made pizza ever! I have wheat and dairy allergies and this is the best gluten/dairy pizza ever (employees use clean gloves and equipment for those with allergies). I love the variety of toppings and the fact that I can have dairy free cheese (Daiya brand) is a big plus. They really take care of my husband and I every time we come in. It's become one of my favorite date night spots. They also sell "house wine" canned wine, which is great because I can't drink beer. It's a great place for a date or just a fun hangout with family and friends. read more

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MOD pizza has a tasty cauliflower pizza crust pizza!! I always go for the mad dog with jalapeños. So yummy!!! Their salads are great too. I've tried their Mediterranean salad and it's so good. Don't try their no name cake which is a home made ding dong because you will be craving that pure deliciousness all the time!!! Why oh why did I ever try their No name cake???? Big Mistake!!! LOL read more

MOD Pizza - No name cake - Fast Food Near Me - Mckinney, Texas

No ingredients on the pizza. Very little and mostly in the center. Dry and thin dough.yuck

Just about every time I order from here my order is wrong in some way. Never again. Good pizza when it's not burned or lacking adequate toppings. Waste of time.. too much of the time. Rude staff last time made it my last time. Back to Dominos or Blaze Pizza for me. read more

We come here all the time. I wasn't really hungry after devouring half a sushi restaurant earlier in the day (see my separate review for that), so I tried the Tristan with a few extra veggies on the cauliflower crust. It was better than expected. The crust doesn't rise, so it's more of a cracker consistency rather than dough, but it was pretty good. Looking at the menu, the cauliflower crust actually has 100+ calories more than the regular crust. Really?!?! How is that a thing? I mean, it was fine, but I'm clearly not vegan or vegetarian (have you seen my profile pic?!?!), so if I'm actually being more unhealthy by trying to be healthy, I'll likely stick with the regular crust. Also, my wife tasted it and thought it tasted like a garden center at a hardware store. Not really sure how that's a thing either, but I digress. read more

MOD Pizza - The Tristan, on apparently the unhealthy cauliflower crust. - Fast Food Near Me - Mckinney, Texas

I usually go to the one in Allen but I was in the area so I ordered a pizza online at 8:01pm...i got there at 8:06...I finally got my pizza at 8:43....i wont be going back here ever again..the manager was nice and gave me a free cake...thats it....not worth the 37 minutes I waited for it ... read more

Well, we've tried twice more since my first review because I have really been wanting MOD pizza. We tried the Allen store and it was closed at dinnertime with a "sorry for the inconvenience" sign on the door. And then today we tried this store in McKinney again - after calling first to be sure they were really open. There were three employees working and they were all moving extremely slowly. Little to no acknowledgement that the customers were even there. No one was addressing the people in line at all. One was pressing crusts very slowly and then wandered to the back (presumably for more dough) and didn't return. One seemed to be slowly making pizzas to fill (probably) an online or phone order. And one was working the oven...which didn't have much in it. Again, little to no acknowledgement of those standing in line. After several minutes, we left, since not one person from the line had been helped. Sadly, MOD pizza is now off our list... read more

If you want some pizza but still some veggies! Then MOD is the place! My boyfriend and I is really excited to try this place! They have the features like "build your own" pizza vibes! Love it! We built pizza with many vegetables on it which not common for other places. Health & Pizza diet! How awesome is it! For the crust options, you can choose the normal one, or the thick crust; also the gluten free and cauliflower crust!!! I love these options! Specifically when you on a diet but still want a cheat day! MOD pizza tastes good and not greasy at all. Their pizza don't have that much cheese compared to others. I love their chicken jalapeno sausage which is their special for the week! The taste is so good and feel healthy Haha! The service is great! The day when I went is Friday night, which is kind of busy there. Their pickup place is kind of small. But there was an employee To help us out! That's so nice. Recommend! Good pizza place. read more

Can I give 0 stars? We went here tonight and it was one of the worst restaurant experiences I've ever had. They somehow mixed up all of the orders and didn't know who ordered what. We waited in line for at least 20 mins and then waited about 30 mins for our pizza. So much for "superfast." The restrooms and restaurant were very dirty, we couldn't even find a clean water cup that wasn't stained from a spill. Very slow-moving employees who didn't seem to care very much that their restaurant was falling apart. Little to no apologies for waiting, the complete disorganization, and burned cold wings. I truly wanted to ask for a refund, but my two young children were melting down since we had been there so long. We will not be back. read more

Vegetables were rotten, some items not even available just empty bins, windows and floors dirty, the restroom was filthy. grumpy people work there. Would NOT recommend unless you are desperate...! read more

MOD is our family's go to place when we crave pizza. My favorite here is the pesto sauce, amazing! My husband comes here coz they have gluten free crust and he loves it no doubt about it. They have nice spread of sauces, toppings and definitely cooked to perfection in less time. MOD has also saved me so many times when I was in crunch of time. MOD definitely is a winner for our family lunch/dinner. read more

Pizza is decent - customer service / delivery are something beyond incompetent delivery order a few weeks ago mix of my order with someone else's - call in and told I will be reimbursed Order delivery a second time today - completely not my order This time I drive in to get order replaced and get reimbursement for the previous order - basically told by manager not her problem - not even any compensation for the delivery charges for the order I ended up picking up will not be a 3rd attempt read more

Normally, I would rate this MOD-5 stars...Actually, They were on their way to a five-star earlier, when we came in before the rush. My dad got his pizzas and I waited for my pizza, I saw the worker squirt a bunch of sauce on top, and I was like oh maybe that's not mine...yeah he gave it away on accident to an online order. There was really no system at this store and it was complete chaos! I perceded to wait for another 40 minutes for my pizza to get made again, finally, it was put on the Cutting area -where it sat and sat and sat. NowI had been waiting for an hour for my pizza I never got). My other party was already done eating...The guy that accidentally gave my pizza away realized I was still standing there still and came over and boxed my pizza. My original pizza was so much better. This one had minimal toppings and was missing half the ingredients that I had written down. The crust in the center was dough. Another pizza we had ordered was completely burnt. I feel bad for this location because they're constantly having employees walk out and screwing the rest of the staff. They Really need to Turn off the internet orders. That's where they are getting slammed. Priority should go to walk in customers. We got the $60 bundle. Def feel like we got ripped off for sure. read more

Night crew is quite a joke Walk in for a pizza and a damn beer after a long day of work and inspector gadget over here wants to take 20 minutes to look at my Id, on top of the 20 minutes to throw my salad and pizza together. Not to mention all the chairs are put up 2 hours before close. These guys hire pot heads, Not coming back to this establishment Unfortunately when i didnt think it could get any worse i had to come back and edit this review They forgot my salad read more

Reasons why I love MOD pizza: - Fresh (like extremely fresh) food - Inexpensive (I get the personal pizza for $8 and I always have enough to eat the next day) - I can get any amount of ANYTHING on my pizza (from extra ricotta and pesto, to artichokes and "sriancha" sauce) - $2 draft Tuesdays (my favorite beer is Blood & Honey, need I say more?) - Open kitchen (you can see the ins and outs of every inch of your pizza while it's being prepared, including while it's getting cooked in the oven - But I love MOD pizza the most because their customer service blows me away every time. I generally don't write reviews but my last two visits prompted me to get something on paper. On my last visit it was crazy busy. Amid the bustle of families and groups of 5 or more ordering pizzas, salads, garlic breads, and shakes, employees remained as they always are: energetic, genuine, and positive. At one point a guy even threw a temper tantrum because he had "waited too long". Still, the staff remained locked in, calm and focused on pushing orders out. My order of 3 pizzas and a garlic bread was ready within 15 minutes and a guy of named Nate, who was busting his butt on expo while also cooking the pizzas, chatted with me as I complimented his work ethic and positive attitude. This reminded me of the last time I had eaten there. It was 10 minutes before they closed and I dropped by hoping I wouldn't get too much of an attitude from employees who were ready to close up and go home. To my surprise, and unlike most restaurants I've visited right before close, everyone (I wish I would've asked their names) were beyond polite and patient as I made up my mind about which toppings to get. I even felt comfortable enough to grab a beer while I waited for my food, knowing I would have to stay a little longer while they began to close up. It is small, tedious moments like these that are etched into every reason of why my favorite places are my favorites. Great food, fast, and kind, genuine people: MOD pizza is definitely making room for a spot on my list. read more

MOD Pizza - My favorite topped with "srirancha" - Fast Food Near Me - Mckinney, Texas

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It's on par with similar fast casual pizza places where you choose your ingredients on standard size crust. They have gluten free crust available. Also, plenty of salad options. There are a few craft beers and wine options. The food is tasty. Now for the bad: After two visits I'm not impressed. Their service is painfully slow. Both times we came in with only a couple of people in front of us. It took over 15 minutes just to order. Then our pizzas came out about 5 minutes apart. How does a family eat that way? We had to keep getting up to go get another pizza. I asked why and the checked out lady just looked at me and shrugged. read more

There was almost no one inside but the place was clean. They have a variety of toppings and different sizes and options. The pizza came out pretty good but 3 stars because their employee was really rude. read more

MOD Pizza - Create your own - Fast Food Near Me - Mckinney, Texas

So I've been twice to MOD Pizza and each time I enjoyed it. I will say this place is too far for my liking. I kept asking my friend, "are we going to Oklahoma? I'm pretty sure we're in Oklahoma." Nope, we were in Mckinney. LOL! Luckily, each time I visited, I wasn't driving and someone else was at the wheel. Anyway, if you care like I did MOD stands for Made on Demand. Now your life is complete, and you can rest easy. It's fast casual pizza joint, and I'm sure you visited other's in the metroplex, but they shall remain nameless for the sake of this review. They've been around forever, and we are just now getting them. The pizza is made in a stone oven. Of course, they have a menu of pizzas to choose from, or you can tickle your fancy by building your own. The prices are reasonable for the size. A little over $8 for the standard crust and around $10 for the mega dough crust. They do have cauliflower and asiago crust as well. My 1st visit I order the Caspian which is BBQ Chicken Pizza. This time around it was the Fred which a Hawaiian Pizza. Yes, I am a unicorn, and I like pineapples on my pizza. Stop judging me. Each time my pizzas were great, and the customer service is top notch. The line may be long at first, but it moves rather quickly. If you like dining outside they have plenty of outdoor seating. This is a great place to take the family and the kids running around seem to like it. The only con for me is the distance. I can't imagine being super hungry and taking a 45 min. drive to eat. Other than that, MOD is a cool place to check out. read more

MOD Pizza - Seasonal Pizza: The Fred - Fast Food Near Me - Mckinney, Texas

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It was nasty and cold missing half the toppings was better off going to McDonald's never eaten there again first and last time read more

MOD Pizza - Fast Food Near Me - Mckinney, Texas